The Opportunity
We at Acumen are re-engineering what a consulting organization can be. We own our client's challenges as if they were our own. We help them transform for the future by offering practical solutions that are crafted intelligently, passionately, relentlessly.
We are a great team to work for people who are self-motivated, innovative and believe in teamwork. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately.
Job Purpose
To put the prospective student at the center of our approach. Working on behalf of Acumen's strategic university partners, you will deliver exceptional service to key external stakeholders, ensuring a connected and seamless experience for their prospective students throughout their applicant journey.
As part of a high-performing team you will be expected to contribute to the overall effective service delivery by providing a high-quality admissions service to applicants, agents, and academic decision makers in accordance with agreed standards; this will require working flexibly and with a focus on meeting deadlines and managing competing priorities.
This is a varied role and the post holder will be expected to conduct a variety of tasks related to university admissions.
Main Responsibilities
Provide a high quality, customer-oriented service giving first-class support and guidance on admissions policies and procedures.
Adhere to pre-agreed standard operating proceedings, protocols, and workflows.
Provide administrative support and maintain records for applicants in accordance with the procedures and regulations of the University.
When required, respond to queries from applicants, providing detailed information in an accessible format.
Where required, proactively contact applicants to support their progress.
Carry out initial checks on applications (including but not limited to minimum entry requirements, multiple application identification, data validation).
Undertake fee assessments for applicants and refer more complex cases to a supervisor.
Assist with carrying out background checks on applicants, to ensure they are eligible to study at the University.
Process application outcomes within the agreed Acumen and University timeframes.
Assist with the preparation of key immigration documentation for international students.
Where required, maintain the partner university's student record system relating to admissions in accordance with regulations and protocols.
Ensure accurate and timely record keeping on Acumen's CRM and other systems.
Work on various technology platforms to deliver the duties, including but not limited to CRM, Contact Centre, external systems such as student records.
Work with colleagues at the University in a focused and professional manner.
Keep up to date with development and changes to external regulations and University academic requirements, policy and procedures, and ensuring that they are adhered to.
Ensure an outcome focused approach is maintained to support Acumen and its partners' aspirations.
Where required, engage with university stakeholders to provide feedback, undertake training etc.
25% Pan India travel requirement for client support is needed in this Job profile
Supporting University, by representing them in fairs, events on Pan India basis
Essential criteria
Bachelor's degree or equivalent
Strong attention to detail
Excellent communication skills - Written and spoken English
The ability to manage a varied workload independently and as part of a team
Desirable criteria
Experience in EdTech, Education related industries
Experience of working or studying abroad
Read LessJob /Title: Assistant Recruitment Adviser
Location: Delhi, India
The Opportunity
We are seeking a dynamic and target-driven Assistant Recruitment Adviser to support international student recruitment and partnership development for a client university in India. This role focuses on enhancing student engagement, strengthening stakeholder relationships, supporting admissions processes, and implementing market strategies to drive enrolment growth.
The position requires frequent travel within India and close collaboration with university stakeholders, agents, and prospective students.
Role Summary :
The Assistant Recruitment Adviser will support the implementation of the university's India recruitment strategy by managing student engagement, application follow-ups, stakeholder coordination, CRM management, event participation, and reporting activities to ensure recruitment targets and service standards are achieved.
Key Responsibilities
1. Student Engagement & Recruitment Support
Build strong relationships with prospective students, parents, and education agents.Conduct follow-ups on enquiries, applications, offer acceptances and documentation requirements.Deliver high-quality customer service through phone, email, and in-person interactions.Support initiatives to improve student attraction, conversion, and retention.2. Admissions & Application Coordination
Assist in managing application documentation and ensuring compliance with university requirements.Liaise with internal university stakeholders and faculty teams.Maintain accurate records of student interactions and application status in CRM systems.3. Market Development & Partnerships
Support the enhancement and growth of institutional engagements in the designated region.Represent the university at recruitment events, exhibitions, and meetings.Assist in managing transport and logistics for promotional materials.4. Strategy & Reporting
Contribute to market research and strategy development initiatives.Assist in preparing reports and reviewing recruitment statistics to inform planning.Maintain updated knowledge of UK and India education regulations and frameworks.5. Social Media & Brand Support
Support social media engagement and manage interactions across relevant platforms.Contribute to marketing content and promotional activities.Qualifications and Experience:
Bachelor's degree in any discipline; a Master's degree is an advantage.1-3 years of experience in international higher education or related environment.Experience in UK higher education sector preferred.Experience in student counselling and stakeholder engagement.Familiarity with collaborative partnerships and institutional engagement.Skills and Competencies:
Strong understanding of international student recruitment processes.Knowledge of admissions workflows, enquiry management, and immigration basics.Excellent written and verbal communication skills.Strong interpersonal and networking abilities.Proficiency in CRM systems and database management.Excellent organizational and time-management skills.Creative, strategic thinking with strong problem-solving ability.Social media and basic design tool proficiency preferred.Attributes:
Target-oriented and results-driven mindset.Good interpersonal skills including networking and relationship management.Ability to manage high workloads, meet deadlines, the capacity to resolve work issues and attention to detail.Flexible and adaptable, with willingness to travel extensively within India.Collaborative working style with strong stakeholder engagement capabilities.Benefits:
Gain valuable industry exposure, enhance your professional network, and build skills that can boost future career opportunitiesBe part of a globally recognised organisation in international educationWebsite Address:
Social Media:
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