Company Description
All 4 Season is committed to creating unforgettable travel experiences. We are passionate about travel and sharing the world's wonders on the leisure side and provide corporate travelers with best-in-class services to facilitate their business and personal travel needs. Our expertise ensures that travelers enjoy seamless and enriching journeys. We strive to offer tailored solutions to meet diverse travel preferences and requirements.
Role Description
A4S is looking for an experienced and proactive Senior International Ticketing Executive who can independently handle complex itineraries, fare rules, reissues, refunds, and corporate travel requirements.
You will play a key role in supporting international travel for premium corporate clients and ensuring smooth, accurate, and timely ticketing operations.
Key Responsibilities
• Handle end-to-end international ticketing: reservations, issuance, reissuance, cancellations, refunds, exchanges.
• Manage complex and multi-city itineraries with complete accuracy.
• Use Galilo efficiently
• Perform fare checks, lowest-fare search, airline rule interpretation, and tax calculations.
• Manage PNR creation, modifications, schedule changes, queue management, and ticket audits.
• Coordinate with airlines for waivers, date changes, involuntary cancellations, and special requests.
• Support urgent, last-minute bookings for high-value corporate clients.
Required Skills & Experience
• 3-7 years of proven experience in international air ticketing.
• Must have strong hands-on experience with Galilo (mandatory).
• Excellent knowledge of international fare rules, baggage policies, routing, RBDs, GDS formats, and reissue/refund processes.
• Ability to handle pressure, urgent requests, and high-volume queries.
• Strong communication, coordination, and problem-solving skills.
Job Summary
The Admin Executive is responsible for supporting day-to-day administrative, HR coordination, and operational activities to ensure smooth office functioning. The role involves travel coordination, billing support, HR administration, employee engagement activities, asset tracking, and maintaining accurate records and MIS reports.
Key Roles & Responsibilities
1. Travel & Ticketing Coordination
Booking train tickets (including Tatkal) as and when required for employees.Coordinating travel-related documentation and confirmations.Preparing, maintaining, and organizing train ticket bills and supporting documents for records and reimbursement.
2. Billing & Accounts Coordination
Processing administrative and travel-related bills in the system.Performing bill entry, coordination for approvals, and follow-up for payment processing with Accounts.Maintaining proper documentation and audit-ready records for all processed bills.
3. HR Operations & Employee Lifecycle Support
Assisting in pre-joining and post-joining processes, including documentation and coordination.Maintaining and updating employee files, recruitment records, and HR documentation.Supporting HR in recruitment coordination and maintaining HR MIS sheets.Coordinating with candidates for interviews, joining formalities, and follow-ups.
4. Employee Engagement & Culture Initiatives
Organizing and coordinating employee engagement activities, including:BirthdaysWork anniversariesFarewellsInternal celebrations and small office eventsSupporting HR initiatives aimed at improving employee morale and workplace culture.
5. Asset & Inventory Management
Maintaining records of laptops, mobile phones, and other assets allocated to employees.Coordinating asset allocation for new joiners and ensuring proper handover documentation.Tracking return of assets during employee exits.Maintaining stock of joining kits, anniversary gifts, and HR inventory items.
6. Administrative & Office Support
Supporting day-to-day office administrative activities as assigned.Coordinating with internal teams and vendors for smooth operations.Ensuring accurate record-keeping and timely completion of assigned tasks.
Skills & Competencies
Strong organizational and coordination skillsAttention to detail and documentation accuracyGood communication and follow-up skillsAbility to multitask and prioritize workProficiency in MS Excel, Word, Google Sheets, and basic HR/admin systemsDiscretion and confidentiality in handling employee information
Qualifications & Experience
Bachelor's degree in Commerce, Business Administration, or related field1-3 years of experience in Administration / HR Support / Office OperationsPrior experience in billing, HR coordination, or asset management is an advantage
Key Performance Indicators (KPIs)
Accuracy and timeliness of ticket bookings and bill processingUpdated HR MIS and employee recordsSmooth onboarding support and asset allocationEffective execution of employee engagement activitiesCompliance with documentation and internal processes Read Less