About the Company
Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities.
Role
Pre Sales and Domain Consultant - Property & Casualty (P&C) Insurance
Responsibilities
Qualifications
Insurance Domain Expertise - 15+ years in Property & Casualty (P&C) insurance with deep knowledge of insurance value chain, including underwriting, policy administration, product development, claims, Reinsurance and billing etc.Pre Sales & Bid Experience - Demonstrated success in pre-sales roles: RFP/RFI preparation, proposal crafting, solutioning, value theme creationCommunication & Presentation - Strong presentation skills, able to deliver demos and workshops to both technical and business stakeholders including C-levelRequired Skills
Familiarity with core insurance systems, SaaS/PaaS infrastructure, cloud, and digital platformsCertifications or domain proficiencyCertifications in insurance products like Guidewire
Preferred Skills
Analytical mindset with strong solution orientationCollaborative team player, adaptable in fast-paced environmentsHolds a customer-first attitude and consultative sales approach Read LessRole Summary
We are seeking a highly skilled Level 3 (L3) Identity and Access Management (IAM) Engineer to design, manage, and optimize enterprise IAM solutions using Okta and Auth0. The role requires deep expertise in authentication, authorization, identity federation, and security best practices, along with the ability to lead complex IAM incidents and enhancements.
Key Responsibilities:
IAM Operations & Support (L3)
Act as the L3 escalation point for IAM incidents related to Okta and Auth0.Troubleshoot complex authentication and authorization issues (SSO failures, token issues, MFA errors).Perform root cause analysis (RCA) and implement permanent fixes.Okta Administration
Manage Okta tenants, applications, and integrations.Configure and maintain:SAML 2.0, OAuth 2.0, OpenID Connect (OIDC)Adaptive MFA and password policiesUser lifecycle management (JML - Joiner/Mover/Leaver)Integrate Okta with:Active Directory / LDAPSaaS and on-prem applicationsPerform advanced troubleshooting and performance tuning.Manage Okta APIs and workflows for automation.Auth0 Administration
Design and manage Auth0 tenants and environments.Configure:Authentication & authorization flowsCustom rules, actions, and hooksToken customization and claimsImplement secure API authorization using OAuth 2.0 and JWT.Integrate Auth0 with third-party identity providers (Social, Enterprise, Custom IdPs).Troubleshoot complex login, token, and federation issues.Security & Compliance
Enforce IAM security best practices and Zero Trust principles.Implement strong authentication mechanisms (MFA, passwordless).Support audits and compliance requirements (ISO 27001, SOC2, PCI DSS).Review IAM logs and integrate with SIEM tools.Perform periodic access reviews and policy audits.Design & Enhancements
Lead IAM solution design and onboarding of new applications.Provide technical guidance to L1/L2 IAM teams.Drive automation and self-service initiatives.Participate in IAM roadmap planning and architecture discussions.Documentation & Knowledge Transfer
Create and maintain IAM SOPs, runbooks, and architecture documents.Provide KT sessions to L1/L2 teams and stakeholders.Participate in change management and CAB reviews.Required Skills & Experience
Technical Skills
8 - 10+ years of experience in IAM.3+ years hands-on experience with Okta.2+ years hands-on experience with Auth0.Strong expertise in:SAML 2.0, OAuth 2.0, OpenID ConnectMFA, passwordless authenticationJWT, token lifecycle, and claimsExperience with:AD / Azure AD / LDAPAPI-based integrationsAutomation using REST APIs, PowerShell, Python, or similarHands-on experience integrating IAM with SIEM/SOAR tools. Read Less