Title: Delivery Coordinator
Department: SEPO Delivery
Reports to: Senior Delivery Specialist
Location: Remote - India
Type: Permanent - Full-time
About Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the role:
The Delivery Coordinator plays a pivotal role in supporting the smooth delivery of Senior Executive Programs by owning two key functions within the Delivery organization: Event Registration Coordination and Course Scheduling.
This role requires superior operational rigor, attention to detail, and excellent stakeholder management skills to ensure a seamless learner experience and effective cross-functional collaboration with Revenue, Admissions, Finance, University Partner teams, and learners.
Key Responsibilities:
Event Registration Coordination
Manage the end-to-end coordination of on-campus event fees for partner programs. Send event invitations and payment links to learners and track responses to ensure successful payments and registration. Follow up with learners and internal teams to drive participation and ensure compliance with payment and registration deadlines. Collaborate with Finance and Admissions teams to reconcile payments and maintain accurate financial records. Handle learner escalations related to payments, cancellations, or refunds in coordination with relevant teams. Provide regular reporting on payment status, participation metrics, and exception cases.
Course Scheduling
Own the scheduling process for elective courses, ensuring alignment with academic calendars, operational timelines, and revenue. Coordinate with various internal stakeholders, including Program Delivery Managers, Revenue, and University Partners, to finalize schedules that meet learner, partner, and business needs. Maintain master schedule trackers, ensuring accuracy and visibility for internal stakeholders. Balance open-enrollment revenue opportunities with capacity and cost optimization goals. Flag potential scheduling conflicts and proactively propose solutions. Support continuous process improvement in scheduling workflows.
What You'll Bring:
3+ years of experience in program coordination, operations, or scheduling, preferably in an education or service-oriented environment. Demonstrated ability to simultaneously manage multiple priorities, timelines, and stakeholders. High attention to detail, strong organizational skills, and commitment to operational excellence. Excellent written and verbal communication skills. Proficiency in Excel and other scheduling or data management tools. Collaborative mindset and ability to work effectively in a cross-functional, global team. Comfortable working in a fast-paced, evolving environment with minimal supervision.Emeritus and Daskalos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times ()
Read LessPosition Title: Manager, Office of the COO
Location: Mumbai
Reporting To: Chief Operating Officer (COO)
Position Overview
The Manager - Office of the COO will play a pivotal role in supporting the Chief Operating Officer in the strategic and operational management of the University. This role goes beyond traditional administrative support and requires a candidate who can combine strong analytical and organizational skills with the ability to manage complex data, create business intelligence dashboards, and drive operational efficiency across multiple verticals.
Key Responsibilities
1. Strategic and Operational Support
Work closely with the COO to monitor progress on key institutional initiatives and operational goals.Support in planning, coordination, and follow-up on strategic projects across departments such as administration, operations, finance, and infrastructure.Prepare presentations, reports, and updates for internal and external stakeholders.Conduct research and provide analytical inputs to support decision-making by the COO.2. Data Management and Analysis
Collect, analyze, and interpret operational data to identify trends, inefficiencies, and opportunities for improvement.Develop and maintain Power BI dashboards and other reporting tools to track key performance indicators (KPIs) across departments.Generate data-driven insights and visual reports for review by senior leadership.3. Coordination and Communication
Act as a central communication point between the COO's office and various departments, ensuring smooth information flow and timely action.Draft official correspondence, meeting notes, and follow-up communications on behalf of the COO.Assist in stakeholder management and coordination with internal and external partners.4. Administrative and Logistical Support
Manage the COO's calendar, appointments, and travel arrangements efficiently.Schedule, organize, and coordinate internal and external meetings, reviews, and events.Maintain documentation and ensure confidentiality of sensitive information.Track action items arising from meetings and ensure timely completion.5. Continuous Improvement
Support the design and implementation of process improvement initiatives across operational areas.Benchmark best practices from leading universities and recommend operational enhancements.Help develop monitoring frameworks to evaluate efficiency and performance of operational systems.Qualifications and Experience
Educational Qualification: MBA or equivalent postgraduate degree in Business Administration, Operations Management, or a related field.Experience: 2-3 years of experience in a similar capacity within the education sector or corporate environment.Strong analytical and problem-solving skills, with demonstrated expertise in Power BI, Excel, and data visualization.Excellent communication, organizational, and interpersonal skills.Ability to work independently, manage multiple priorities, and handle confidential information with discretion.Key Competencies
Strategic Thinking: Ability to understand institutional goals and align operations accordingly.Analytical Skills: Proficiency in data interpretation and translating insights into actionable outcomes.Project Management: Ability to manage multiple initiatives simultaneously with precision and accountability.Communication Skills: Strong written and verbal communication for stakeholder engagement and executive reporting.Technology Proficiency: Expertise in MS Office Suite, Power BI, and collaboration tools.Interpersonal Skills: Ability to work collaboratively with cross-functional teams and senior leadership.Attention to Detail: High accuracy and thoroughness in documentation and analysis.Confidentiality: Strong sense of professionalism and discretion in handling sensitive information.
Read LessPosition Title: Manager, Office of the COO
Location: Mumbai
Reporting To: Chief Operating Officer (COO)
Position Overview
The Manager - Office of the COO will play a pivotal role in supporting the Chief Operating Officer in the strategic and operational management of the University. This role goes beyond traditional administrative support and requires a candidate who can combine strong analytical and organizational skills with the ability to manage complex data, create business intelligence dashboards, and drive operational efficiency across multiple verticals.
Key Responsibilities
1. Strategic and Operational Support
Work closely with the COO to monitor progress on key institutional initiatives and operational goals.Support in planning, coordination, and follow-up on strategic projects across departments such as administration, operations, finance, and infrastructure.Prepare presentations, reports, and updates for internal and external stakeholders.Conduct research and provide analytical inputs to support decision-making by the COO.2. Data Management and Analysis
Collect, analyze, and interpret operational data to identify trends, inefficiencies, and opportunities for improvement.Develop and maintain Power BI dashboards and other reporting tools to track key performance indicators (KPIs) across departments.Generate data-driven insights and visual reports for review by senior leadership.3. Coordination and Communication
Act as a central communication point between the COO's office and various departments, ensuring smooth information flow and timely action.Draft official correspondence, meeting notes, and follow-up communications on behalf of the COO.Assist in stakeholder management and coordination with internal and external partners.4. Administrative and Logistical Support
Manage the COO's calendar, appointments, and travel arrangements efficiently.Schedule, organize, and coordinate internal and external meetings, reviews, and events.Maintain documentation and ensure confidentiality of sensitive information.Track action items arising from meetings and ensure timely completion.5. Continuous Improvement
Support the design and implementation of process improvement initiatives across operational areas.Benchmark best practices from leading universities and recommend operational enhancements.Help develop monitoring frameworks to evaluate efficiency and performance of operational systems.Qualifications and Experience
Educational Qualification: MBA or equivalent postgraduate degree in Business Administration, Operations Management, or a related field.Experience: 2-3 years of experience in a similar capacity within the education sector or corporate environment.Strong analytical and problem-solving skills, with demonstrated expertise in Power BI, Excel, and data visualization.Excellent communication, organizational, and interpersonal skills.Ability to work independently, manage multiple priorities, and handle confidential information with discretion.Key Competencies
Strategic Thinking: Ability to understand institutional goals and align operations accordingly.Analytical Skills: Proficiency in data interpretation and translating insights into actionable outcomes.Project Management: Ability to manage multiple initiatives simultaneously with precision and accountability.Communication Skills: Strong written and verbal communication for stakeholder engagement and executive reporting.Technology Proficiency: Expertise in MS Office Suite, Power BI, and collaboration tools.Interpersonal Skills: Ability to work collaboratively with cross-functional teams and senior leadership.Attention to Detail: High accuracy and thoroughness in documentation and analysis.Confidentiality: Strong sense of professionalism and discretion in handling sensitive information.
Read LessAbout Emeritus:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
Role Details:
As a Manager CRM, you would be responsible to spearhead strategy and
execution to engage our ever-growing user base. This is key function in marketing for our global business and is focused on growing revenue from users who have not previously chosen our offerings. Experience in industry leading CRM & marketing automation platforms such as SFMC / CleverTap is a must.
Key Roles & Responsibilities:
• Own quarterly planning, revenue targets, develop detailed campaign deployment plans for growth initiatives to enhance reactivation metrics
• Work closely with the creative, operations, analytics, business, and tech/engineering teams
• Understand the needs of different internal business units and consumer behaviour to formulate content and segmentation strategies.
• Conduct experiments on user segmentation & personalization, with proper testing frameworks, and identifying wins for broader implementation
• Maintain healthy balance of growth with user experience for long-term growth
• Expertly navigate the technical aspects of the CRM platform and maintain strong relationships with platform support teams (SFMC)
• Conduct root cause analyses on platform and business issues whenever they arise
• Maintain a balance between rapid execution for growth and adherence to business compliance for partner schools
Key Skills & Qualification Required:
• A holder of a bachelor's degree in either marketing, business, or a related field. MBA is an advantage!
• 4-7 years of experience in the CRM function of a rapidly growing, digital-first business
• You have a bias for action and a desire to make an impact
• Proven experience in deploying marketing campaigns across channels such as Email, WhatsApp, and SMS
• Strong data and analytical skills, with proficiency in Excel and SQL
• Excellent communication abilities and stakeholder management skills
• Experience in global markets is beneficial
• A background in high-growth B2C products/services with consultative sales is advantageous
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
Read LessDirector Campus Operations - University of York (India Camous)
University: University of York, Mumbai
Reports to: Chief Operating Officer
Employment type: Full-time, On-campus
University of York, Mumbai Campus
The University of York exists for public good, combining academic excellence with social purpose. As a world-leading institution and a member of the prestigious Russell Group, we combine outstanding research and teaching with purposeful community engagement. York's global reputation rests on its outstanding achievements in teaching and research and is one of only four universities in the UK - alongside Oxford, Cambridge and Imperial College London - which is both in the top ten in the UK for the quality of its research and has a gold ranking for the quality of its teaching.
We have ambitious plans to open a campus in Mumbai, connected to local industry and business, and dedicated to the extraordinary dynamism of Maharashtra. Bringing the 'York experience' to this energetic city, at the heart of this dynamic and vibrant country. The University of York Mumbai is set to welcome students from the academic year 2026/27. It will initially offer undergraduate and postgraduate courses in computer science with AI and cybersecurity, business, economics, and creative industries.
Position Overview
The Director Campus Operations will be responsible for the overall management of campus operations at the University of York, Mumbai. This senior role ensures the safe, efficient and student-centred running of the campus, covering Facilities Management, IT Operations, Security, Transportation, Food Services, Hostels, Landscaping and related support services. The Director will also lead on Health & Safety, Sustainability, Infrastructure planning, Crisis Management and People & Vendor Management.
Key Responsibilities
A. Campus Operations Management
Oversee day-to-day campus operations, ensuring seamless functioning of all support departments.Develop and implement operational policies, procedures, and service standards to ensure quality, efficiency, and compliance.Liaise with academic and administrative heads to ensure operational support aligns with academic schedules and priorities.Supervise operational staff and outsourced agencies.B. Facility and Infrastructure Management
Oversee maintenance, housekeeping, and upkeep of buildings, classrooms, laboratories, and recreational facilities.Ensure preventive maintenance and timely repairs of all campus infrastructure and utilities.Coordinate with vendors and contractors for facility management and service delivery.Oversee statutory compliance (fire safety, building codes, environmental standards, pollution control, etc.).Liaise with local authorities, ensure licenses and certifications are up to date.C. IT and Technical Operations
Supervise campus IT infrastructure, including network systems, data security, and digital learning support.D. Security and Safety
Manage campus security operations, including personnel deployment, surveillance, and access control.Develop and monitor safety protocols, including emergency response and disaster preparedness.Ensure robust security systems for students, staff, and visitors.E. Transportation, Food & Hostels
Oversee transport operations for students, faculty, and staff, ensuring safety and reliability.Supervise food services to ensure quality, hygiene, and cost-effectiveness.Manage hostel operations, ensuring comfort, discipline, and well-being of residents.F. Landscaping & Environment
Maintain campus aesthetics through landscaping, waste management, and sustainability initiatives.Promote environmentally responsible practices in all campus operations.G. Budgeting and Compliance
Prepare and manage the annual operations budget for all functional areas.Ensure compliance with all statutory, regulatory, and safety standards.3. Qualifications and Experience
Bachelor's degree in engineering, Management, or related field (Master's preferred).Minimum 15 years of experience in operations or facilities management, preferably in education, corporate, or defense establishments.Candidates from defense services background are strongly encouraged to apply.Proven ability to lead multidisciplinary teams and manage complex operational environments.Strong vendor management, negotiation, and project management skills.Excellent interpersonal, communication, and problem-solving abilities.4. Key Competencies
Leadership, discipline, and strategic thinkingOperational excellence and attention to detailCrisis management and decision-makingStakeholder coordination and service orientationStrong organizational and administrative acumen Read LessAbout Daskalos
Daskalos is reimagining global education access by partnering with top foreign universities and bringing their programs directly to India. We're making international degrees more accessible and relevant for Indian students-and building a bold, future-forward education brand in the process.
Role Overview
We're looking for a sharp, versatile Copywriter to shape the voice of Daskalos and the global universities we represent. From ad campaigns and landing pages to brochures, social creatives, and video scripts-you'll craft compelling, conversion-oriented copy that informs, excites, and drives action.
This is a hands-on creative role where you'll work closely with designers, marketers, and video teams to bring each university's offering to life through engaging and effective communication.
What You'll Do
What We're Looking For
Why Join Us
About Company:
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China. Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 250,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 2,000 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. Following its $650 million Series E funding round in August 2021, the Company is valued at $3.2 billion, and is backed by Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
About the Role:
We are seeking an experienced and proactive Assistant Manager - LMS to oversee the end-to-end operational readiness and delivery of our online learning programs. This role involves managing a team of LMS Coordinators, ensuring timely course setup and maintenance, and driving process excellence in alignment with Emeritus standards.
The ideal candidate will have strong operational acumen, leadership skills, and the ability to collaborate effectively with cross-functional and global partner teams to ensure seamless learner experience and academic delivery excellence.
Roles and Responsibilities:
Operational Management
Oversee the complete course readiness lifecycle, ensuring on-time and accurate setup of courses and modules as per launch schedules.Ensure alignment to defined SOPs and quality benchmarks across all program launches.Review course configurations such as announcements, sections, and resources to maintain consistency and compliance with academic guidelines.Manage all course end activities, including closure reports, survey tracking, and completion analysis.Team Leadership
Lead and mentor a team of LMS Coordinators to drive accountability, efficiency, and quality in execution.Monitor workload distribution, performance metrics, and deliverables to ensure adherence to SLAs.Support skill development and knowledge sharing within the team to foster operational excellence.Cross-Functional Collaboration
Work closely with Program Delivery, Product, Marketing, and IT teams to ensure smooth program launches and issue resolution.Liaise with Global Partner Teams to coordinate blended course requirements and maintain partner satisfaction.Serve as the point of escalation for LMS-related challenges and coordinate timely resolutions.Process Improvement and Reporting
Identify and implement process enhancements to increase efficiency, scalability, and learner satisfaction.Track and analyse course readiness metrics, learner engagement trends, and operational performance through dashboards and reports.Collaborate with data and reporting teams to automate recurring tasks and improve visibility across teams.Stakeholder Management
Act as the primary point of contact for internal and external stakeholders on LMS-related matters.Ensure adherence to academic and operational standards while meeting partner expectations.Support audits, documentation updates, and change management initiatives as required.Key Skills and Qualifications:
5+ years of experience in LMS operations, e-learning coordination, or program delivery, including 1-2 years in a supervisory or lead capacity.Strong understanding of LMS platforms (preferably Canvas) and course management workflows.Effective project management skills - ability to plan, prioritize, and track deployment changes; knowledge of Airtable will be an added advantage.Ability to negotiate timelines and support requirements effectively across multiple stakeholders.Proven ability to lead teams, manage timelines, and handle multiple priorities in a dynamic environment.Excellent communication and stakeholder management skills across global and cross-functional teams.Analytical mindset with hands-on experience in Excel, Power BI, or similar reporting tools.Process-driven with strong problem-solving skills and attention to detail.Willingness to work across shifts to support global operations when required.Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Read LessAbout Emeritus :
Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.
Emeritus' short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.
Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai. The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.
The Role :
Do you have a passion for words and a knack for precision? Can you balance clarity, style, and substance - while never losing sight of the bigger picture?
We're looking for a Consultant Editor (full time) to help us create content that supports our programs and ensure they are engaging and easy to discover. You will be the go-to expert for consistency, readability, and discoverability across multiple content pieces. With a sharp editorial eye and working knowledge of SEO, you'll ensure every piece resonates with a senior professional audience while reflecting the voice of our partner schools.
What You Will Do :
Edit and polish website content to ensure clarity, accuracy, and impact
Adapt writing to fit editorial style guides (Chicago Manual, AP Stylebook, or university-specific)
Partner with writers and content marketers to align tone, voice, and accuracy
Spot the smallest inconsistencies - grammar slips, formatting errors, or stylistic mismatches
Elevate readability and flow, ensuring every word works hard to engage and inform our audience
Edit copy keeping in mind SEO best practices without losing editorial integrity
Maintain the brand voice of partner schools across content touchpoints
What You Bring :
5-8 years of experience in editorial roles (consulting/freelance or in-house).
Strong background in editorial strategy, copyediting, and content development for professional and executive audiences in digital platforms
Detail-oriented with excellent grammar, fact-checking, and style guide adherence.
Experience in long-form web-based content editing
Strong project management skills to handle multiple content pieces and work with cross-functional teams
A degree in English, Communications, Journalism, or a related field
Nice to Have :
Strong awareness of US, UK, and Canadian English nuances
Prior experience in executive education, higher education, or professional development content is highly desirable
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In Press
Job Description
Position: Application Administrator - Digii Platform
Location: Mumbai
Employment Type: Full-time
About Emeritus & Daskalos:
Emeritus is redefining global education by making high-quality learning accessible and affordable for individuals, companies, and governments. Through partnerships with over 80 world-class universities, Emeritus delivers industry-relevant programs across formats-including short courses, degrees, and executive programs-to more than 300,000 learners across 80+ countries.
Daskalos, a strategic initiative of Emeritus, pioneers transnational education in India by helping leading global universities establish joint campuses under the evolving Indian regulatory framework. With over 15 institutions in advanced discussions, Daskalos is shaping the next chapter in global higher education.
Overview
We are seeking a highly skilled Application Administrator to manage and optimize the Digii Platform, ensuring smooth integration and performance across campus administration, student services, marketing, and learning management systems (LMS). The ideal candidate will combine strong technical expertise with a deep understanding of student and campus administration, stakeholder management, and the ability to independently drive projects from start to finish.
Key Responsibilities
System Administration & ConfigurationManage, configure, and maintain the Digii Campus platform and its associated systems.Model processes, workflows, and data structures to support institutional and student administration requirements.Ensure smooth integrations with LMS, marketing, and related enterprise systems.Project & Stakeholder ManagementLead system-related projects from planning to execution, ensuring timely delivery.Collaborate with academic, administrative, and IT stakeholders to gather requirements and translate them into system configurations.Act as the bridge between functional teams and technical resources.Continuous ImprovementIdentify opportunities to enhance platform usage and streamline operations.Stay updated on new Digii features and self-learn capabilities to proactively bring improvements.Document configurations, processes, and best practices for knowledge sharing.Support & CommunicationProvide functional and technical support to end users, resolving system issues promptly.Deliver clear, concise communication to stakeholders on project status, changes, and impacts.Train and guide end users on system usage and updates.
Qualifications
Proven experience administering and configuring Digii Campus or similar student information/campus administration platforms.Strong understanding of campus and student administration processes, including enrollment, course management, and student lifecycle workflows.Experience working with associated systems such as LMS (Moodle, Canvas, Blackboard) and marketing/CRM systems.Demonstrated ability to project manage system implementations, upgrades, or process improvement initiatives.Excellent communication skills with the ability to engage both technical and non-technical stakeholders.Strong stakeholder management and interpersonal skills.Self-driven, independent learner, with the ability to adapt quickly to new tools and processes.
Preferred Skills
Knowledge of higher education administration frameworks and compliance requirements.Familiarity with reporting, analytics, and data management within Digii or related systems.Certification(s) in project management (PMP, PRINCE2, Agile/Scrum) or IT administration.Emeritus and Daskalos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In press:
emeritus harvard business school: Edtech unicorn Emeritus story now a Harvard Business School case study - The Economic Times ()
Read LessThe Senior Coordinator (Admissions and Administration) will play a key role in supporting the university's operational, administrative, and admissions processes. The role involves close coordination with academic, administrative, and external stakeholders to ensure the smooth functioning of various university activities.
Key Responsibilities
• Coordinate and support end-to-end admissions processes including application management, document verification, communication with applicants, and scheduling interviews.
• Maintain and update admission data and ensure timely reporting to relevant departments.
• Provide administrative support in day-to-day university operations including logistics, scheduling, event management, and record keeping.
• Coordinate between different departments for smooth execution of academic and administrative activities.
• Ensure compliance with institutional policies and assist in preparing reports and documentation for audits or inspections.
• Assist in student onboarding, orientation programs, and maintaining student records.
• Manage communication with parents, students, and staff for operational and administrative matters.
Qualifications and Experience
• Bachelor's degree in any discipline; Master's degree preferred.
• 3-5 years of experience in university administration, admissions, or related roles.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks, prioritize effectively, and meet deadlines.
• Proficiency in MS Office and familiarity with student information systems or CRM tools.
Desired Attributes
• Attention to detail and strong organizational abilities.
• A collaborative approach and ability to work across teams.
• Customer service orientation with a problem-solving attitude.
• Ability to work independently with minimal supervision.
Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Read Less