Hyve Sports Pvt Ltd is a sports apparel customisation manufacturing company located at Kinfra Apparel Park, Trivandrum, Kerala. We are looking for E-commerce Executives who can join our team immediately. The candidate is required to work from office.
Responsibilities:
Manage product listings and day-to-day operations on
Shopify and marketplaces (Amazon, Flipkart, etc.), including product updates, pricing, and inventory.Ensure product pages contain
accurate descriptions, images, specifications, and details.Update website content such as
homepage banners, collections, and promotional sections.Monitor website performance and ensure
smooth browsing and checkout experience.Track store performance including
traffic, sales, conversion rate, and average order value (AOV).Create and manage
discount campaigns, coupon codes, and promotional offers.Coordinate with marketing teams for
campaign launches and product promotions.Manage order operations including
orders, cancellations, returns, and exchanges.Coordinate with warehouse and logistics teams to ensure
timely order processing and delivery.Monitor
inventory levels and product availability to avoid stock-outs.Manage
abandoned cart recovery campaigns through WhatsApp, email, and SMS automation tools.Follow up on
payment failure transactions and COD order confirmations when required.Work with customer support teams to
resolve order-related issues and improve customer experience.Manage Shopify
apps and integrations such as payment gateways, shipping tools, and automation platforms.
Prepare weekly or monthly reports on store performance and key e-commerce metrics.
Qualifications & Skills:
1-3 years of experience working with
Shopify and other e-commerce platforms.Basic understanding of
online order lifecycle and e-commerce operations.Good
coordination and communication skills.Strong
attention to detail and ability to manage multiple tasks.Basic knowledge of
Excel / Google Sheets.Ability to work in a
fast-paced e-commerce environment.Strong written and verbal communication skills
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