Join iCore as a Dental Billing Specialist, where you'll work with U.S. insurance companies and a global team to manage accounts receivable, process claims, and improve client collections. This role is ideal for offshore candidates seeking stable, long-term work with structured processes and opportunities to build expertise in U.S. healthcare billing.
About iCore
iCore is a dentist-led healthcare company with 15+ years of experience, providing cloud-based technology and hands-on support to help dental and healthcare practices improve operations, billing, and revenue cycle management. Offshore team members join a collaborative, global workforce dedicated to supporting U.S. practices and driving long-term client success.
Mission: To give dental teams one connected platform that lets them focus on exceptional patient care.
Core Values: Excellence, Accountability, Client Success, Teamwork, Innovation.
Responsibilities and Duties:
Manage, investigate, and resolve claims. Investigate and evaluate coverage, liability, and settle claims to ensure payment be sent to the assigned client.Resolve claim errors so all subsequent claims are pending payment within 30 days from service date.Decrease over 30 day insurance A/R by deadlines.Perform ledger audits and corrections (if applicable) to ensure accuracy on the account from the origin of balanceSubmit appeals to the insurance carriers will overturn the decision of the denied claim.Make appropriate and timely notes in the client's practice management software.Organizing their workload on a daily and weekly basis to ensure an appropriate amount of time is spent on each client they are assigned.Review and research more complicated claims by navigating multiple computer systems and insurance website platformsCapture accurately pricing, prior authorizations, applicable benefits, coding and other informationUpdate claim information based on research and communication from client or insuranceComplete necessary adjustments to claims and ensures the proper benefits are applied to each claimCommunicate extensively with team members and the office via email and daily reports regarding adjustments to resolve claims errors/issues, using clear, simple language to ensure understandingQualifications:
Education Level - High School DiplomaExperience - At least three years of experience in a dental office setting with the primary role of billing.Computer Operations Abilities: Intermediate PC skills including email, routine database activity, word processing, spreadsheets, graphics, etc.Advanced Skills - Comprehension of dental terminology, ability to read x-rays, proven knowledge of certain Practice Management Softwares, experience with current CDT codes and billing in a dental office environment, comprehension of billing laws by state, comprehension of coordination of benefits, excellent customer service skills and phone manner, ability to manage stress in a fast-paced environment.Personal Characteristics - High levels of organization, multi-tasking, and self discipline are required to perform the duties of this position successfully.Reviews:
Insurance Claims Specialists receive regular reviews during their career with Versa Solutions Inc.
The following will be reviewed:
Communication between team membersCommunication with clientsTeamwork/team buildingPerformance goals attainabilityWork qualityUse of technologyTimelinessAttendanceFinancial:
Competitive salary Performance Bonus: Monthly productivity-based bonus tied to AR performanceSchedule: 8 hours per day between 8:00 AM and 5:00 PM ESTCommitment: Full-time, 40+ hours per weekWork Setup: Fully remote position Read LessJoin iCore as a Dental Billing Specialist, where you'll work with U.S. insurance companies and a global team to manage accounts receivable, process claims, and improve client collections. This role is ideal for offshore candidates seeking stable, long-term work with structured processes and opportunities to build expertise in U.S. healthcare billing.
About iCore
iCore is a dentist-led healthcare company with 15+ years of experience, providing cloud-based technology and hands-on support to help dental and healthcare practices improve operations, billing, and revenue cycle management. Offshore team members join a collaborative, global workforce dedicated to supporting U.S. practices and driving long-term client success.
Mission: To give dental teams one connected platform that lets them focus on exceptional patient care.
Core Values: Excellence, Accountability, Client Success, Teamwork, Innovation.
Responsibilities and Duties:
Manage, investigate, and resolve claims. Investigate and evaluate coverage, liability, and settle claims to ensure payment be sent to the assigned client.Resolve claim errors so all subsequent claims are pending payment within 30 days from service date.Decrease over 30 day insurance A/R by deadlines.Perform ledger audits and corrections (if applicable) to ensure accuracy on the account from the origin of balanceSubmit appeals to the insurance carriers will overturn the decision of the denied claim.Make appropriate and timely notes in the client's practice management software.Organizing their workload on a daily and weekly basis to ensure an appropriate amount of time is spent on each client they are assigned.Review and research more complicated claims by navigating multiple computer systems and insurance website platformsCapture accurately pricing, prior authorizations, applicable benefits, coding and other informationUpdate claim information based on research and communication from client or insuranceComplete necessary adjustments to claims and ensures the proper benefits are applied to each claimCommunicate extensively with team members and the office via email and daily reports regarding adjustments to resolve claims errors/issues, using clear, simple language to ensure understandingQualifications:
Education Level - High School DiplomaExperience - At least three years of experience in a dental office setting with the primary role of billing.Computer Operations Abilities: Intermediate PC skills including email, routine database activity, word processing, spreadsheets, graphics, etc.Advanced Skills - Comprehension of dental terminology, ability to read x-rays, proven knowledge of certain Practice Management Softwares, experience with current CDT codes and billing in a dental office environment, comprehension of billing laws by state, comprehension of coordination of benefits, excellent customer service skills and phone manner, ability to manage stress in a fast-paced environment.Personal Characteristics - High levels of organization, multi-tasking, and self discipline are required to perform the duties of this position successfully.Reviews:
Insurance Claims Specialists receive regular reviews during their career with Versa Solutions Inc.
The following will be reviewed:
Communication between team membersCommunication with clientsTeamwork/team buildingPerformance goals attainabilityWork qualityUse of technologyTimelinessAttendanceFinancial:
Competitive salary Performance Bonus: Monthly productivity-based bonus tied to AR performanceSchedule: 8 hours per day between 8:00 AM and 5:00 PM ESTCommitment: Full-time, 40+ hours per weekWork Setup: Fully remote position Read LessJoin iCore as a Dental Billing Specialist, where you'll work with U.S. insurance companies and a global team to manage accounts receivable, process claims, and improve client collections. This role is ideal for offshore candidates seeking stable, long-term work with structured processes and opportunities to build expertise in U.S. healthcare billing.
About iCore
iCore is a dentist-led healthcare company with 15+ years of experience, providing cloud-based technology and hands-on support to help dental and healthcare practices improve operations, billing, and revenue cycle management. Offshore team members join a collaborative, global workforce dedicated to supporting U.S. practices and driving long-term client success.
Mission: To give dental teams one connected platform that lets them focus on exceptional patient care.
Core Values: Excellence, Accountability, Client Success, Teamwork, Innovation.
Responsibilities and Duties:
Manage, investigate, and resolve claims. Investigate and evaluate coverage, liability, and settle claims to ensure payment be sent to the assigned client.Resolve claim errors so all subsequent claims are pending payment within 30 days from service date.Decrease over 30 day insurance A/R by deadlines.Perform ledger audits and corrections (if applicable) to ensure accuracy on the account from the origin of balanceSubmit appeals to the insurance carriers will overturn the decision of the denied claim.Make appropriate and timely notes in the client's practice management software.Organizing their workload on a daily and weekly basis to ensure an appropriate amount of time is spent on each client they are assigned.Review and research more complicated claims by navigating multiple computer systems and insurance website platformsCapture accurately pricing, prior authorizations, applicable benefits, coding and other informationUpdate claim information based on research and communication from client or insuranceComplete necessary adjustments to claims and ensures the proper benefits are applied to each claimCommunicate extensively with team members and the office via email and daily reports regarding adjustments to resolve claims errors/issues, using clear, simple language to ensure understandingQualifications:
Education Level - High School DiplomaExperience - At least three years of experience in a dental office setting with the primary role of billing.Computer Operations Abilities: Intermediate PC skills including email, routine database activity, word processing, spreadsheets, graphics, etc.Advanced Skills - Comprehension of dental terminology, ability to read x-rays, proven knowledge of certain Practice Management Softwares, experience with current CDT codes and billing in a dental office environment, comprehension of billing laws by state, comprehension of coordination of benefits, excellent customer service skills and phone manner, ability to manage stress in a fast-paced environment.Personal Characteristics - High levels of organization, multi-tasking, and self discipline are required to perform the duties of this position successfully.Reviews:
Insurance Claims Specialists receive regular reviews during their career with Versa Solutions Inc.
The following will be reviewed:
Communication between team membersCommunication with clientsTeamwork/team buildingPerformance goals attainabilityWork qualityUse of technologyTimelinessAttendanceFinancial:
Competitive salary Performance Bonus: Monthly productivity-based bonus tied to AR performanceSchedule: 8 hours per day between 8:00 AM and 5:00 PM ESTCommitment: Full-time, 40+ hours per weekWork Setup: Fully remote position Read Less