Job Description for the Position of Retail Sales Officer:
Greeting the consumer on arrival at the counter and offering the support.
Listens intently to customer preferences and provides a clear elaboration to meet those needs.
Responsible for displaying the jewelries and other available products.
Responsible for enticing people to buy their jewelries and other available products.
Discussing services and products offered by the store. Explaining the wide variety of products and services we have, to educate customers on what we offer.
Provides the consumer with the necessary jewelry as well as details such as pricing break up and information about the product
Demonstrating the use and operation of the product
For better satisfaction of the customer, should advise the customer on what jewelry will look best on her/him within the budget. The candidate is also expected to give information about the different cuts of jewelries, their quality, their design language, and their specifications
Assisting customers with the wrapping and bagging of their items purchased
Acquiring customer details and creating customer code
Giving the cashier pricing data as well as the weight of the products bought
Assisting in making payment process easier for the customer after each purchase
Taking control of the stores by updating them into the software system if available, maintaining sales record.
Complete responsibility of respective counter assigned
Reporting to Store Manager for day-to-day activity and any other needful.
There are also other duties as to the designation. The duties are not limited to the tasks above and expected to adhere to the customer satisfaction level being following the policies and protocols.
Qualification:
Degree/Diploma or equivalent in any stream
Knowledge of customer service principles and processes
Knowledge of sales principles
Relevant product knowledge
Experience in a retail, customer service or sales environment
Key Skills and Competencies:
Good communication skills - Hindi/Odia/English
Customer service orientation
Patience
Adaptability
Stress tolerance
High energy level
Integrity
Location
Bhubaneswar
Read LessJob Description:
The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.
Responsibilities
Oversee inventory control systems and processes to ensure accurate stock levels.Manage stock audits and reconcile discrepancies.Ensure accurate and timely entry of sales, stock levels, and other retail data into the company's systems.Identify bottlenecks or inefficiencies in back-office workflows and implement solutions to improve productivity.Supervise and manage the back-office team, ensuring that tasks are completed in an efficient and timely manner.Train, mentor, and provide support to back-office staff, promoting a high level of service and accountability.Serve as a liaison between front-end and back-end teams to ensure smooth communication and resolution of operational issues.Collaborate with external vendors and suppliers to manage purchase orders, deliveries, and returns.Ensure compliance with all company policies, legal regulations, and internal standards, including data protection and audit requirements.Maintain accurate records of all back-office transactions, including invoicing, inventory adjustments, and supplier communications.Oversee the maintenance and proper functioning of back-office technology (e.g., POS systems, ERP systems, and inventory management tools).Work closely with IT or technical teams to resolve any system issues that affect back-office operations.Qualifications
Candidate must have 3-4 years' experience in Backoffice Management & team handling work.Bachelor's/master's degree in Graduation Candidates are preferred.Required Skills
Preferred Skills
Pay range and compensation package
Salary Negotiable
Read LessJob Description for the Position of Retail Sales Officer:
Greeting the consumer on arrival at the counter and offering the support.
Listens intently to customer preferences and provides a clear elaboration to meet those needs.
Responsible for displaying the jewelries and other available products.
Responsible for enticing people to buy their jewelries and other available products.
Discussing services and products offered by the store. Explaining the wide variety of products and services we have, to educate customers on what we offer.
Provides the consumer with the necessary jewelry as well as details such as pricing break up and information about the product
Demonstrating the use and operation of the product
For better satisfaction of the customer, should advise the customer on what jewelry will look best on her/him within the budget. The candidate is also expected to give information about the different cuts of jewelries, their quality, their design language, and their specifications
Assisting customers with the wrapping and bagging of their items purchased
Acquiring customer details and creating customer code
Giving the cashier pricing data as well as the weight of the products bought
Assisting in making payment process easier for the customer after each purchase
Taking control of the stores by updating them into the software system if available, maintaining sales record.
Complete responsibility of respective counter assigned
Reporting to Store Manager for day-to-day activity and any other needful.
There are also other duties as to the designation. The duties are not limited to the tasks above and expected to adhere to the customer satisfaction level being following the policies and protocols.
Qualification:
Degree/Diploma or equivalent in any stream
Knowledge of customer service principles and processes
Knowledge of sales principles
Relevant product knowledge
Experience in a retail, customer service or sales environment
Key Skills and Competencies:
Good communication skills - Hindi/Odia/English
Customer service orientation
Patience
Adaptability
Stress tolerance
High energy level
Integrity
Salary
As per market standard.
Location
Bhubaneswar
Read Less