Warehouse Operations Manager - Job Description
The Warehouse Operations Manager will oversee the daily warehouse operations -
ensuring efficiency, accuracy, compliance, and team performance. This role requires a
proactive leader who can drive operational excellence, lead warehouse teams, recruit
and develop talent, and take ownership of system and process development, including Warehouse Management System (WMS) implementation.
Responsibilities:
1. Operational Leadership
Manage and oversee daily warehouse operations, ensuring smooth flow of inbound and outbound processes.
Develop and implement operational strategies aligned with business goals.
Monitor KPIs such as order accuracy, productivity, and process turnaround time; take corrective actions where required.
2. Team Leadership, Recruitment &Training
Recruit, train, and develop warehouse employees at all levels to build a high- performing and accountable workforce.
Supervise and mentor teams, providing regular coaching, feedback, and career growth opportunities.
Plan and execute structured training programs for new and existing employees.
Foster a collaborative, disciplined, respectful and safety-focused work culture in the departments.
3. System & Process Development
Take a lead role in developing and implementing the Warehouse Management System (WMS).
Work closely with IT developers and cross-functional teams to define requirements, test modules, and track progress.
Continuously optimize digital systems for improved accuracy and process efficiency.
Identify automation and technology opportunities to streamline warehouse operations.
4. Compliance & Safety
Ensure compliance with legal, regulatory and company policies regarding warehouse operations.
Maintain a clean, organized, and safe warehouse environment.
Implement and enforce health and safety standards to prevent accidents and injuries.
5. Resource & Inventory Management
Manage workforce planning and productivity tracking to ensure operational readiness.
Oversee inventory accuracy through regular cycle counts, audits, and reconciliations.
Optimize space utilization, material flow, and resource allocation to minimize costs and maximize efficiency.
Prepare and control warehouse budgets, ensuring cost-effectiveness and resource efficiency.
6. Process Improvement & Reporting
Continuously review and refine warehouse processes to enhance efficiency and reduce waste.
Use data-driven insights and performance metrics to identify improvement opportunities.
Collaborate with cross-functional teams for end-to-end operational excellence.
Prepare detailed performance and exception reports for management review.
7. Strategic & Risk Management
Contribute to long-term operational planning and expansion projects.
Identify potential risks in operations and implement preventive and contingency measures.
Drive business continuity and ensure minimal disruption during unforeseen events.
Candidate Profile:
Bachelor's degree in supply chain management, business administration, or a related field.
A minimum of 5-8 years of experience in warehouse management or operations (2-3 years in Managerial role)
Language: (Must -Kannada, English and Average Hindi)
Technical Skills: Advanced Excel, Data analysis skills & experience in ERP/WMS systems and process automation projects.
Strong leadership and management skills, with the ability to motivate and develop staff.
Hands-on approach with problem-solving mindset
Analytical and data-driven approach to operations
Exposure to WMS and process automation
Commitment to continuous improvement.
Ability to work in a fast-paced environment and handle multiple priorities.
Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Excellent communication and interpersonal skills, with the ability to communicate effectively with employees, vendors, and senior management.
Strong Problem-solving skills with the ability to identify and address issues quickly and effectively.
Read LessQuick Commerce Executive - Job Description
The Quick Commerce Executive is responsible for managing end-to-end operations across quick commerce platforms such as Blinkit, Zepto, Instamart and other quick commerce sites. This role ensures timely servicing of purchase orders, accurate catalog management, and smooth coordination between internal teams to achieve OTIF (On-Time In-Full) delivery and operational excellence.
Responsibilities
Ensure timely and accurate servicing of purchase orders (POs) received from quick commerce platforms including Blinkit, Zepto, Instamart, and others.
Coordinate with the brand/category team to prioritize order fulfillment in alignment with business and sales targets.
Liaise with warehouse, logistics, and dispatch teams to ensure On-Time, In-Full (OTIF) order execution with minimal turnaround time.
Monitor and update catalog listings across platforms - including pricing, imagery, product descriptions, inventory availability, and tagging - to ensure consistency and accuracy.
Conduct catalog health checks and flag any delistings, content errors, or guideline violations.
Track key operational metrics such as OTIF, fill rates, stockouts, turnaround time, and catalog completeness to monitor efficiency.
Highlight any operational or supply challenges (e.g., low stock, high cancellations, or delays) to the category manager for corrective action.
Coordinate with finance and planning teams for PO validation, reconciliations, and platform settlements.
Support onboarding of new products and catalogs on quick commerce platforms as per brand expansion plans.
Maintain and update internal trackers and dashboards to ensure real-time visibility of daily operations.
Ensure strict adherence to SLAs and platform guidelines to minimize penalties and maximize platform visibility.
Candidate Profile
1-3 years of experience in eCommerce operation, logistics, or warehouse operations preferred.
Strong attention to detail, organizational and time management skills.
Ability to work in a fast-paced, deadline-driven environment.
Basic knowledge of inventory/order management systems and data tracking tools.
Proficiency in Excel or Google Sheets for operational reporting and analytics.
Self-motivated, proactive, and able to work effectively in a team environment.
Read LessInventory Planning Executive - Job Description:
The Inventory Planning Executive is responsible for executing day-to-day inventory operations across retail stores,Warehouse & e-commerce platforms. The role supports the Inventory Planning Manager/ Category team in stock planning, replenishment, accuracy, and vendor coordination, ensuring smooth operational flow and availability of products to meet business needs.
Responsibilities:
Inventory Planning & Replenishment
• Assist in preparing daily/weekly stock plans based on sales trends and Category inputs.
• Raise and track replenishment requests for fast-moving SKUs.
• Monitor inventory levels at store and warehouse to prevent stock-outs.
• Execute stock allocation for new store openings, campaigns, and promotions as directed by the Manager or Category team.
• Maintain records for non-moving, damaged, or return stock for corrective actions.
Vendor & Supply Coordination
• Follow up with vendors for timely delivery of purchase orders.
• Track and update supplier lead times, delivery schedules, and quality issues.
• Coordinate for order status and documentation.
• Coordinate for Repair products delivery which was sent for service.
Data Analysis & Reporting
• Prepare and update daily/weekly MIS reports (stock levels, replenishment status, stock-outs).
• Track KPIs such as fill rate, stock cover, and replenishment timelines.
• Provide data support for Category and Manager's decision-making.
Team Support
• Work closely with warehouse team for execution of product transfers and replenishments.
• Provide operational support to retail and e-commerce teams on stock-related queries.
Candidate Profile:
• Graduate in Business, Commerce, Supply Chain, or related field.
• 2-5 years' experience in inventory planning, or supply chain (retail/jewelry/fashion preferred).
• Hands-on experience with inventory systems or ERP tools.
• Strong Excel and data analysis skills.
• Attention to detail and accuracy in handling high-value inventory.
• Ability to work cross-functionally with vendors, warehouse, retail, and category teams.
• Process-oriented and organized in daily execution.
• Language required - English, Kannada OR Hindi
Read LessMarketplace Executive - Job Description
Be a single point of contact for the assigned marketplace(s) and drive listings, marketing, fulfillment and operations to achieve targeted sales and ROI.
Responsibilities
Single-Point-of-Contact for assigned marketplace
Implement marketing strategies, promotional campaigns and activities to drive sales within given guidelines.
Prepare sales forecast and own the sales targets
Ensuring brand guidelines are maintained
Improvise or develop internal SOPs to meet marketplace compliance requirements.
Coordinate with internal team heads to achieve success on the marketplace covering but not limited to
1.Inventory management & inventory forecasting
2.Cataloging & product listing
3.Order fulfillment & return processing
4.Payments and reconciliation
Resolve any escalations and challenges with the marketplace
Liaise with finance team and reconcile payments
Review processes and procedures followed and make recommendations based on learnings
Candidate Profile
Bachelor's degree in Business Administration, Marketing, or a related field
2- 5 years of experience in e-commerce or marketplace management,
Strong attention to detail with excellent organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) for data analysis and reporting.
Basic knowledge of e-commerce platforms
Analytical mindset with the ability to interpret data and generate actionable insights.
Excellent communication skills, both written and verbal.
Self-motivated, proactive, and able to work effectively in a team environment.
Read LessManager - Studio Operations & Production
Reporting to: Creative Head
Role Overview
The Senior Manager - Studio Operations & Production will be responsible for running the in-house studio efficiently - from daily e-commerce/catalog shoots to brand campaigns. This role will manage photographers, coordinators and editors, while also overseeing external vendors for post-production, campaigns and creative productions. The role demands strong operational leadership, process-building ability, and vendor management expertise to ensure smooth execution, improved throughput, and on-time delivery of all visual assets in line with brand standards.
Key Responsibilities
1. Daily Studio Operations
Plan, schedule, and manage daily catalog shoots in alignment with business priorities.
Track daily tasks and output of the studio team - photographers, editor, coordinators - to ensure targets are met.
Monitor studio throughput, identify bottlenecks and implement solutions to improve turnaround times (TAT).
2. Team Leadership & Coordination
Lead and manage the studio photography team and post-production editing team (internal editors + external vendors).
Allocate tasks, monitor progress and ensure smooth handoffs between production and post-production.
Foster a collaborative, positive work atmosphere within the studio, working closely with the styling and creative teams to improve efficiency and output quality.
3. Vendor Management
Manage relationships with post-production vendors, production houses, agencies and freelance talent (models, MUAs, stylists, etc).
Negotiate contracts, track deliverables and ensure vendors meet deadlines and quality benchmarks.
Maintain a vetted vendor database and periodically assess performance.
4. Process Setup & Improvement
Establish SOPs for pre-production, shoot execution, post-production and final asset delivery.
Implement efficient workflows to reduce shoot-to-upload time for e-commerce
assets.
Maintain asset management protocols for file naming, storage, backups and archiving.
5. Quality Control
Conduct on-set checks for brand consistency in photography and styling.
Oversee post-production QC - retouching, color correction and final output approvals.
Ensure all content adheres to brand guidelines and legal requirements.
6. Budget & Resource Management
Manage the studio budget, equipment procurement and maintenance.
Optimize resource usage for both in-house and outsourced work.
7. Reporting & Communication
Share weekly production and post-production status reports with the Creative Head.
Flag risks and delays early, with proposed corrective actions.
Candidate Profile
8+ years' experience in studio or production operations, preferably in fashion, jewellery, or e-commerce.
Proven track record of team leadership across production and post-production functions.
Strong vendor management skills with experience in high-volume, multi-vendor environments.
Expertise in workflow optimization and throughput improvement.
Excellent communication, negotiation, and problem-solving abilities.
Calm under pressure with a collaborative, solution-oriented mindset.
Read Less