Role: Supply Category
Level: Assistant Manager
Reporting To: Senior Manager - Supply Category
Location: Gurgaon
About the Function
TThe International Hotels business at MakeMyTrip is a key LOB, offering travelers access to hotels in 190+ Countries across the world. With a focus on expanding high-quality supply, fostering strong partner relationships, and delivering distinctive experiences worldwide, this segment is central to the company's vision of redefining travel.
At the heart of this business is the Supply Category team - the strategic and analytical powerhouse driving its goals. The team leads high-impact projects, accelerates supply-side performance, and uncovers opportunities to scale efficiently and profitably. By collaborating closely across functions, the team works to enhance partner outcomes and fuel overall business growth.
About the Role
This role is central to driving supply growth through strategic, data-backed initiatives. As part of the Supply Category team, the incumbent will be responsible for identifying opportunities to unlock performance and collaborating cross-functionally to enhance partner outcomes and business metrics. Success in this role will require strong analytical capabilities, a proactive mindset, and a keen eye for scalable impact. The position offers an exciting opportunity to contribute to one of the most dynamic and high-ownership business verticals.
What will you be doing
Qualification & Experience
Key Success Factors for the role
Role: Supply Category
Level: Assistant Manager
Reporting To: Senior Manager - Supply Category
Location: Gurgaon
About the Function
TThe International Hotels business at MakeMyTrip is a key LOB, offering travelers access to hotels in 190+ Countries across the world. With a focus on expanding high-quality supply, fostering strong partner relationships, and delivering distinctive experiences worldwide, this segment is central to the company's vision of redefining travel.
At the heart of this business is the Supply Category team - the strategic and analytical powerhouse driving its goals. The team leads high-impact projects, accelerates supply-side performance, and uncovers opportunities to scale efficiently and profitably. By collaborating closely across functions, the team works to enhance partner outcomes and fuel overall business growth.
About the Role
This role is central to driving supply growth through strategic, data-backed initiatives. As part of the Supply Category team, the incumbent will be responsible for identifying opportunities to unlock performance and collaborating cross-functionally to enhance partner outcomes and business metrics. Success in this role will require strong analytical capabilities, a proactive mindset, and a keen eye for scalable impact. The position offers an exciting opportunity to contribute to one of the most dynamic and high-ownership business verticals.
What will you be doing
Qualification & Experience
Key Success Factors for the role
Role: Supply Category
Level: Deputy Manager/Manager
Reporting To: Senior Manager - Supply Category
Location: Gurgaon
About the Function
The Hotels business at MakeMyTrip is one of the largest and fastest-growing verticals within the organization, driving exceptional travel experiences for millions of customers every year. With a strong focus on customer delight, technology-led innovation, and deep partnerships, the Hotels team curates and manages an extensive portfolio of domestic and international stays across leisure and business destinations. The function works closely with supply partners, revenue management, marketing, product, and operations teams to ensure the right balance of availability, pricing, and quality delivering unmatched value to travelers while strengthening partner relationships.
Within this, The Independent Hotels team, part of the Domestic Hotel Supply function, is responsible for managing the supply of independent hotels across India. The team oversees a network of more than 70,000 contracted hotels on our platform.
At the heart of this business is the Supply Category team - the strategic and analytical powerhouse driving its goals. The team leads high-impact projects, accelerates supply-side performance, and uncovers opportunities to scale efficiently and profitably. By collaborating closely across functions, the team works to enhance partner outcomes and fuel overall business growth.
About the Role
This role is central to driving supply growth through strategic, data-backed initiatives. As part of the Supply Category team, the incumbent will be responsible for identifying opportunities to unlock performance and collaborating cross-functionally to enhance partner outcomes and business metrics. Success in this role will require strong analytical capabilities, a proactive mindset, and a keen eye for scalable impact. The position offers an exciting opportunity to contribute to one of the most dynamic and high-ownership business verticals.
What will you be doing
Qualification & Experience
Key Success Factors for the role
Role: Supply Category
Level: Deputy Manager/Manager
Reporting To: Senior Manager - Supply Category
Location: Gurgaon
About the Function
The Hotels business at MakeMyTrip is one of the largest and fastest-growing verticals within the organization, driving exceptional travel experiences for millions of customers every year. With a strong focus on customer delight, technology-led innovation, and deep partnerships, the Hotels team curates and manages an extensive portfolio of domestic and international stays across leisure and business destinations. The function works closely with supply partners, revenue management, marketing, product, and operations teams to ensure the right balance of availability, pricing, and quality delivering unmatched value to travelers while strengthening partner relationships.
Within this, The Independent Hotels team, part of the Domestic Hotel Supply function, is responsible for managing the supply of independent hotels across India. The team oversees a network of more than 70,000 contracted hotels on our platform.
At the heart of this business is the Supply Category team - the strategic and analytical powerhouse driving its goals. The team leads high-impact projects, accelerates supply-side performance, and uncovers opportunities to scale efficiently and profitably. By collaborating closely across functions, the team works to enhance partner outcomes and fuel overall business growth.
About the Role
This role is central to driving supply growth through strategic, data-backed initiatives. As part of the Supply Category team, the incumbent will be responsible for identifying opportunities to unlock performance and collaborating cross-functionally to enhance partner outcomes and business metrics. Success in this role will require strong analytical capabilities, a proactive mindset, and a keen eye for scalable impact. The position offers an exciting opportunity to contribute to one of the most dynamic and high-ownership business verticals.
What will you be doing
Qualification & Experience
Key Success Factors for the role
Role: Training
Level: Assistant Manager
Location: Gurugram
Reporting To: Senior Manager - Training
About The Function
MakeMyTrip's Hotels business is one of the largest and fastest-growing verticals within the organization, offering a diverse portfolio of accommodations across domestic and international destinations. With a network of 70,000+ contracted properties, the business spans everything from budget-friendly stays to premium and experiential hotels, catering to a wide range of traveller needs and serving millions of customers each year.
Within this business, the Training team serves as a key enabler of scale and execution. The team drives capability building across stakeholders by strengthening product understanding, process excellence, service quality, and platform adoption. Through structured learning interventions and continuous upskilling, the Training function helps translate business priorities into consistent on-ground execution and improved customer outcomes across the Hotels ecosystem.
About The Role
The role is responsible for end-to-end training management and content creation for the Hotels business, combining Learning & Development, content development, and marketing communication to enable internal teams and partner ecosystems.
It involves designing and delivering effective training programs alongside creating engaging communication and learning assets that drive awareness, adoption, and capability building. With a strong focus on clarity, engagement, and scale, the role translates business priorities into structured learning interventions and impactful communication that support consistent execution and performance across the Hotels ecosystem.
What Will You Be Doing
Design and deliver structured skill development programs, role-based trainings, refresher sessions, and continuous learning interventions aligned with evolving business needs and priorities.
Develop high-impact learning content including presentations, facilitator guides, videos, e-learning modules, promotional videos, and job aids that support effective knowledge transfer and adoption.
Own end-to-end creation of partner-facing communication assets such as emails, flyers, banners, videos, and digital creatives aligned to business objectives. Plan and execute multi-channel communication campaigns to support product launches and key initiatives.
Create learning-focused communication and marketing assets including newsletters, launch decks, mailers, videos, FAQs, and playbooks to reinforce training programs and enable consistent execution.
Deliver engaging classroom, virtual, and hybrid training sessions for internal teams and external stakeholders, ensuring high levels of participation, clarity, and impact.
Build and manage internal and external learning communities or social platforms to drive engagement, continuous learning, and knowledge sharing.
Partner closely with business, sales, operations, product, and HR teams to identify capability gaps and design targeted learning and enablement interventions.
Track training effectiveness through feedback, assessments, and performance metrics, using insights to continuously refine content, delivery, and overall learning outcomes.
Qualification & Experience
Key Success Factors Of The Role
Role: Training
Level: Assistant Manager
Location: Gurugram
Reporting To: Senior Manager - Training
About The Function
MakeMyTrip's Hotels business is one of the largest and fastest-growing verticals within the organization, offering a diverse portfolio of accommodations across domestic and international destinations. With a network of 70,000+ contracted properties, the business spans everything from budget-friendly stays to premium and experiential hotels, catering to a wide range of traveller needs and serving millions of customers each year.
Within this business, the Training team serves as a key enabler of scale and execution. The team drives capability building across stakeholders by strengthening product understanding, process excellence, service quality, and platform adoption. Through structured learning interventions and continuous upskilling, the Training function helps translate business priorities into consistent on-ground execution and improved customer outcomes across the Hotels ecosystem.
About The Role
The role is responsible for end-to-end training management and content creation for the Hotels business, combining Learning & Development, content development, and marketing communication to enable internal teams and partner ecosystems.
It involves designing and delivering effective training programs alongside creating engaging communication and learning assets that drive awareness, adoption, and capability building. With a strong focus on clarity, engagement, and scale, the role translates business priorities into structured learning interventions and impactful communication that support consistent execution and performance across the Hotels ecosystem.
What Will You Be Doing
Design and deliver structured skill development programs, role-based trainings, refresher sessions, and continuous learning interventions aligned with evolving business needs and priorities.
Develop high-impact learning content including presentations, facilitator guides, videos, e-learning modules, promotional videos, and job aids that support effective knowledge transfer and adoption.
Own end-to-end creation of partner-facing communication assets such as emails, flyers, banners, videos, and digital creatives aligned to business objectives. Plan and execute multi-channel communication campaigns to support product launches and key initiatives.
Create learning-focused communication and marketing assets including newsletters, launch decks, mailers, videos, FAQs, and playbooks to reinforce training programs and enable consistent execution.
Deliver engaging classroom, virtual, and hybrid training sessions for internal teams and external stakeholders, ensuring high levels of participation, clarity, and impact.
Build and manage internal and external learning communities or social platforms to drive engagement, continuous learning, and knowledge sharing.
Partner closely with business, sales, operations, product, and HR teams to identify capability gaps and design targeted learning and enablement interventions.
Track training effectiveness through feedback, assessments, and performance metrics, using insights to continuously refine content, delivery, and overall learning outcomes.
Qualification & Experience
Key Success Factors Of The Role
Role: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)
Level: Assistant Manager/Deputy Manager
Reporting To: Associate Director - Holiday Sales
Location: Gurgaon
About the Function
With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe.
As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers.
Complementing this is our Holiday Experts (HE) business, a pan-India network of 2000+ trained experts who work closely with customers to craft personalized itineraries and ensure end-to-end support. This unique blend of digital convenience and human expertise allows us to deliver holidays that are not only well-planned but also deeply personal and memorable.
Together, the Holidays team and Holiday Experts ecosystem form the backbone of MakeMyTrips leisure travel business, committed to redefining the way Indians explore the world.
About the Role
The incumbent will be responsible for driving Short haul and domestic travel sales and ensuring seamless end-to-end service delivery for customers. This role entails leading a team of Holiday Experts, coordinating with suppliers, and upholding high service standards across international destinations.
By combining strategic oversight with operational excellence, the incumbent will play a pivotal role in enhancing customer delight, strengthening supplier relationships, and reinforcing MakeMyTrips leadership in the long-haul holidays segment.
What will you be doing
Qualification & Experience
Postgraduate degree from a reputed institute with 6 - 10 years of experience in travel or similar industry along with team management exposure.
Key Success Factors for the role
Role: Assistant Manager/Deputy Manager - Holiday Expert (Inside Sales Team Lead)
Level: Assistant Manager/Deputy Manager
Reporting To: Associate Director - Holiday Sales
Location: Gurgaon
About the Function
With a deep understanding of Indian consumers' travel preferences, the MMT Holidays team curates a wide array of holiday packages for destinations across the globe.
As a leading name in the leisure travel space, MMT Holidays serves over 3 lakh travelers annually. Our offerings span both domestic and international markets, covering more than 50 destinations worldwide. With a strong focus on delivering seamless and memorable travel experiences, we have become a trusted choice for holiday packages among Indian travelers.
Complementing this is our Holiday Experts (HE) business, a pan-India network of 2000+ trained experts who work closely with customers to craft personalized itineraries and ensure end-to-end support. This unique blend of digital convenience and human expertise allows us to deliver holidays that are not only well-planned but also deeply personal and memorable.
Together, the Holidays team and Holiday Experts ecosystem form the backbone of MakeMyTrips leisure travel business, committed to redefining the way Indians explore the world.
About the Role
The incumbent will be responsible for driving Short haul and domestic travel sales and ensuring seamless end-to-end service delivery for customers. This role entails leading a team of Holiday Experts, coordinating with suppliers, and upholding high service standards across international destinations.
By combining strategic oversight with operational excellence, the incumbent will play a pivotal role in enhancing customer delight, strengthening supplier relationships, and reinforcing MakeMyTrips leadership in the long-haul holidays segment.
What will you be doing
Qualification & Experience
Postgraduate degree from a reputed institute with 6 - 10 years of experience in travel or similar industry along with team management exposure.
Key Success Factors for the role
