Job Title: Retail Sales Officer (RSO)
Department: Showroom Sales
Brand: Tanishq (Titan Company Limited, Tata Group)
Location: Jaipur
Key Responsibilities:
1. Customer Handling
Greet and assist walk-in customers warmly.Understand customer needs and recommend suitable jewellery designs or collections.Build long-term customer relationships through personalized service.Handle customer objections and queries politely.Support in after-sales service and exchanges if required.2. Sales Achievement
Meet individual and showroom sales targets.Upsell and cross-sell jewellery items and collections.Participate in promotional campaigns, festive sales, and events.3. Product Knowledge
Maintain deep knowledge of gold, diamond, platinum, and other jewellery collections.Stay updated on new arrivals, offers, purity standards, and hallmarking details.Educate customers about certification, making charges, and care instructions.Skills Required:
Strong communication (Hindi & English, local language preferred)Polite, customer-friendly attitudeBasic computer and billing software knowledgeGood presentation and groomingTeam player and target-oriented mindsetQualifications:
Education: Minimum Graduate (any stream).Experience: 1-3 years in retail / luxury / jewellery / fashion sales preferred.Freshers with good communication and presentation skills may also be considered
Salary:
As per industry standards.
