About McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Title: Specialist - Technology Support
Reporting to: Manager - Issue Management.
Job Description:
The Learning Technology Support Team's main goal is to support one of the Global IT key pillars - Keep Systems Up and Running. The Learning Support Team provides support to our restaurants; aiming to identify enhancements needed to achieve the goal of delivering a greater technology performance and less reliance on help desk support. Support serves as the link between technology products and restaurants and is focused on continuous improvement of all elements of the Learning technology platform.
The Supervisor Technology Support will:
Maintain a wholistic understanding of all IT products the Support team assists and offshore vendor capabilities in solving any incidentsMonitor ticket queues to escalate tickets and ensure timely resolution of restaurant incidents Proactively identify process improvement gaps and exemplify strong documentation skillsUnderstand what constitutes an issue trend, monitor, and escalate as neededCore Responsibilities:
Provide guidance for full range of Learning Technology products the Support team servicesCross-train in all Support product areas to effectively provide backup to other team members as neededWork with outsourced vendor support team and foster strong, positive, and cooperative relationships with those teams through effective communicationFacilitate the timely resolution of escalated support related incidents by monitoring various ticket queues; understand the proper escalation channels and product capabilities Resolve support incidents as they arise while proactively identifying, analyzing, and interpreting trends or patterns in ticket data sets to offer business recommendations from the findingsUnderstand what constitutes an incident trend, monitor, and escalate as neededStrong reporting capabilities with the ability to drive strategy with data and identify opportunities to drive product improvements. Familiarity with ServiceNow, PowerBI, Microsoft Office, Jira, and Confluence preferredCommitment and flexibility to an on-call support system in the case of major outagesAccurately document support incidents and solutions per encounter for future knowledge enhancementIdentify knowledge gaps in materials vendors utilize and taken initiatives to bridge the gapsProvide the best possible Owner/Operator and restaurant crew experience with Learning IT products & services by understanding restaurant needs, pain points, and goalsProvide input and feedback to leadership to communicate issues, pain points, help effect changes, and better assist restaurants and customersExperience Requirements and Other Optional Requirements:
College education or 2 years of restaurant technology experience preferredExperience in McDonald's restaurant technology preferredExperience working with monitoring and incident management tools such as Service Now preferredAbility to multi-task and stay focused at high levels of productivityClear, professional, and informative communication styleSolutions-oriented approachCustomer-centric mindsetTeam player with a strong work ethicRole is based in Hyderabad at McDonald's Capability Center Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has opportunities in Hyderabad. Our global offices serve as a dynamic innovation and operations hub, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Position Summary:
Functional EDAA Consulting Support: (Manager, Data Analytics)
The Enterprise Data, Analytics, and AI Manager (EDAA) supports data-driven decision-making by analyzing trends in key performance metrics, identifying how the data can guide decisions, and delivering actionable insights. It is an exciting role for McDonalds as the role is a strategic partner to Chief People Officers in International Markets. It will help identify and address the challenges the company faces and will consult to the Global People Leadership Team. The role will execute on People Analytics strategy including the successful delivery of Data Products and Services in markets around the world. This role will leverage advanced People analytics to consult and influence complex and impactful business decisions. Besides technical and consultative work, this role will require a high degree of accountability in terms of managing data and finding ways to improve McDonald's data management processes. Additionally, the role requires excellent presentation and communication skills to inform and influence Senior Director, Vice President, and higher level leaders as a strategic partner.
Who we are looking for:
Primary Responsibilities:
Lead deployment of new People Analytics Operating model with a focus on Data Product (Tableau, Power BI) and Data Service deliveryCoach, train, and consult with stakeholders across the globe in leveraging People Insights to improve and streamline decision makingData Storytelling using advanced analysis (Regression, Random Forest, Natural Language Processing, Factor Analysis) to articulate complex insights to technical and non-technical audiencesConduct in-depth analysis using descriptive and perspective techniques (Python, R). Partner across the team to develop analytical models that can be repeated overtime. Prepare reports and dashboards (Tableau, Power BI, Alteryx) for stakeholders that summarize key trends. Learn and apply new data analysis techniques.Support ad-hoc data requests from various departments.Consult to International Market Chief People Officers and executive leadership teams on people insights.Skill:
Strong analytical and problem-solving skills with proficiency in data analysis tools and software (SQL, Python, R, Tableau, Power BI). Experience with advanced data modelling (regression, machine learning frameworks, Databricks) is a requirement. Experience in data visualization and storytelling to communicate insights effectively (Tableau, Power BI).Educational background in Data Science, Statistics, or Computer Science. Candidates with advanced analytics certifications preferred3+ years of Professional experience in data analytics (Operations, Finance, or People preferred), business intelligence, or a similar roleExperience working in an international and cross-functional team while managing multiple projects and workstreams. Experience leveraging tools such as Jira and Confluence or Agile methodology is preferredWork location: Hyderabad, India
Work pattern: Full time role.
Work mode: Hybrid.
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
McDonald's Capability Center India Private Limited ("McDonald's in India") is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald's in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald's in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Company Description:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald's, but to build a better McDonald's.
We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we've launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.
Leading this revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Job Title:
Associate Technical Product Analyst, QA
Job Description:
McDonald's Corporation is on a transformational journey to globalize people practices. McDonald's has undertaken Global People Modernization and is using SAP Success Factors together with a Service Now Employee Engagement Platform to transform people practices in over 20 McDonald's markets and global offices. Supporting this journey is a team of dedicated technical and functional solutions experts delivering fixes and enhancements at break-neck speed using Agile methodologies.
We are searching for a QA Analyst who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The QA Analyst is a key member of the Global People Modernization Sustain Organization who will report to the QA Manager. The QA Analyst will bring experience with regression and feature testing procedures. The QA Analyst will be comfortable using Agile methodologies in a Product Centric organization.
Responsibilities & Accountabilities:
Experience working with SAP Success Factors, SAP Business Technology PlatformRegression suite review, creation and running of test cases and scripts.Assist the QA Manager with SAP Success Factors release activities. Jira - Zephyr - Test Management ExperienceQA Tools hands on experience - Tosca preferred.Adhere to QA Best Practices & Process Standardization.Qualifications:
Bachelors degree in Computer Science/Information Technology or related field.Experience:
Minimum of 2 years of experience in IT QATest Automation Tools experience is required. Tosca is preferred.Zephyr, Q-Test or any test management tool experience is required.Preferred Qualifications:
Professional certifications from ISTQB or equivalent are highly desirable.SAP SuccessFactors experience is highly desirable. Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
We are excited to announce an opening for a Technology Testing Analyst at MCC India.
Please find below the details of the role and its responsibilities.
Job Description:
This role will be a part of Operations Excellence function and Tech Excellence team and will report to (QA Manager - Operations Excellence). This role will be responsible for QA testing, QA automation, creating test strategies, leading a team of testers, reporting, maintaining traceability, risks and issues control with regards to QA delivery.
Skills Required:
TOSCA (preferable) or any other automation tool (UFT / Selenium etc), Oracle E Business Suite, JIRA, Zephyr, Automation Testing, Test AutomationExperience Range:
4 - 7 yearsResponsibilities & Accountabilities:
Technology - QA Automation using TOSCA (preferable) or any other automation tool (UFT / Selenium etc), CI/CD - FlexDeploy, Web, API, Mobile automation - Technology support & Guidelines on industry best practices, Test Management using Jira / Zephyr, QA Test Lab Servers and Infrastructure Administration, QA Tools License ManagementProcess - Test Strategy, Test Metrics, Reporting, Traceability management, Risk and IssuesPerformance testing strategy and load test planning using NeoloadQA Delivery and Testing for Oracle Ebusiness Suite, Cloud ERP, HR-Payroll applications, Patch testingLeading a team of testers in the teamQualifications:
Basic Qualifications:
Minimum of 5 years of experience in relevant roleStrong knowledge of QA processes and technologyExcellent communication and presentation skillsExperience in leading a teamPreferred Qualifications:
Professional certifications such as CSTE / CSQA / Tosca Certification Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Project Role: Director, Finance Systems (RTR-ERP)
Level: Director - G6
Location: India
Workstream: Functional Solutions
Role Summary:
McDonald's has an exciting opportunity for a finance transformation professional.
Global Finance Modernization (GF Mod) is a multi-year transformation to enable Global Finance to achieve its vision of being a strategic advisor to the business where Finance is shaping and leading critical strategic initiatives across the enterprise, driving growth and enterprise value. This program focuses on all aspects of Finance, including transformation across our people, processes, operating model, and technology. GF Mod will improve the employee experience and allow Finance to deliver a more seamless and consistent experience to its customers.
This role will serve as the Finance Systems Director for RTR - ERP and will be responsible for liaising with the business to understand and translate their requirements into technology needs. This role will form part of our 'sustain wave' of GF Mod. You will partner with our technology experts and global process leads to develop and test solutions, while also analyzing, defining, and improving finance related processes and systems to support key organizational capabilities. Additionally, you will ensure that Global Finance solutions align with business goals and optimize Global Finance operations.
The candidate is expected to reside within Hyderabad, India.
Key Responsibilities:
As the RTR-ERP SME, within the functional solutions team, in addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:
Strategic Execution:
Execute on the strategy and roadmap; and partner with teams who understand and can interpret the technical requirements.Advise leaders on how to optimally leverage technical capabilities to align with their strategic objectives.Execute on the design, implementation, and optimization of RTR-ERP and related systems, ensuring they meet business needs and global finance strategies.Cross-functional Collaboration & Stakeholder Management:
Serve as an RTR-ERP functional expert, coordinating on questions, solutions and tools, transactional and reporting capabilities, interfaces, testing, and any related communications or training support related to that functional capability Oversees deployment of changes, providing support in implementation, execution, and adoption of products in the businessCollaborate with global finance stakeholders to collect and document their requirements related to RTR, related systems, processes, and data.Partner with the technology experts and global process leads for configuration.System Optimization, Evaluation, & Management:
Partner on the evolution of global finance processes with global process leadsAssess the effectiveness and suitability of existing global finance software, tools, and recommend enhancements or replacements as needed.Partner effectively with Finance stakeholders, our technology experts, and 3rd party vendors to improve system integration between solutions Adhere to global finance systems and processes comply with regulatory requirements and maintain data security and privacy standards.Change Management, Documentation, & Adoption:
Partner on change management execution to facilitate the successful adoption of new finance processes and technologies.Oversee support of user acceptance testingEnsure any changes to solutions go through the appropriate audit and control reviews. Execute the comprehensive documentation of business requirements, functional specifications, data models, and process mapsKnowledge and Skill Requirements:
Qualifications and experience
A degree in Business, Finance or Technology preferred Experience working with Oracle Fusion English Proficiency (written and verbal IRL Level 4)Skills:
Ability to understand finance and business requirements for RTR-ERP and translate those into prioritized, executable solutions Ability to effectively communicate and work with management both within and outside of Finance Ability to develop / maintain strong business relationships Strong communication, presentation, and influencing skills Strong knowledge of ERP Cloud solutions. Oracle ERP experience is a plus Excellent listening, verbal, and written communication skills Ability to learn technology quickly through instruction and self-training Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Restaurant Network Engineer
Job Description:
This opportunity is part of the Global Technology Infrastructure & Operations team (GTIO), where our mission is to deliver modern and relevant technology that supports the way McDonald's works. We provide best-in-class foundational technology products and services including Global Networking, Cloud, End User Computing, and IT Service Management. It's our goal to always provide an engaging, relevant, and simple experience for our customers.
Reporting to the Sr. Network Manager, the Network Engineer will be responsible for monitoring network performance, identifying and resolving network issues, and implementing network security measures to protect the organization's data and systems. In addition to technical expertise, the successful candidate will have excellent communication and problem-solving skills, as well as the ability to work well in a team environment.
This is an exciting opportunity for a motivated and talented Network Engineer to take on a key role in the organization's technology team and make a meaningful impact on its operations and success.
Responsibilities & Accountabilities:
Develop, manage and implement a network infrastructure that supports the Restaurant operations, including point-of-sale systems and other business-critical applications.Manage and maintain Network hardware, such as Routers, Access Points, Switches, and Firewalls.Troubleshoot, Design, implement, test, deploy and maintain innovative Network solutions to transform service performance, durability, cost, and security.While embedding with teams, strategize, consult, and prototype alongside other engineers to implement best practices and solutions for applications utilizing the latest Network Technologies.Drive proof of concepts and conduct technical feasibility studies for business requirements.Remain up to date on emerging technologies and architecture and propose ways to use them in current and upcoming projects.Strive to provide world-class service to both internal and external customers.Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams.Resolve most conflicts between timeline, budget, and scope independently but intuitively escalate complex or consequential issues to senior management.Identify and direct changes through appropriate review and approval mechanisms.Work well in an agile environment.Responsible for providing urgent support and troubleshooting for our customers outside of regular business hours.Qualifications:
Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.Cisco Professional Level Designation (CCNP Enterprise, CCNP Security, CCNP Data Center, etc.)Strong desire to automate everything you touch.Must be attentive to details, organized, self-motivated, and driven.Knowledge and understanding of industry trends and new technologies and ability to apply trends to architectural needs.Excellent written and oral communication skills with the ability to communicate effectively with technical and non-technical staff.Comfortable with ambiguity and ability to navigate uncertainty. Demonstrated strong analytic and problem-solving abilities.Advanced ability to manage multiple projects simultaneously.Preferred Qualifications:
Subject matter expert in many facets of network hardware based on Juniper & Meraki platforms and understand intricate network dependencies from edge, core and cloud infrastructure.Strong analytical and troubleshooting skills to critically evaluate information gathered from multiple sources.Ability to design and deploy innovative network solutions that enhance service performance, durability, cost-effectiveness, and security. Ability to manage stakeholder expectations and resolve conflict.Proven experience working in an Agile environment with a Scrum Master, Daily Scrum meetings, Backlogs, Sprints and written Stories and deliverables. Familiar with documentation process and tools, JIRA and Confluence preferred.Experience:
5+ years of experience with routing and switching technologies.5+ years of experience with Meraki and Aruba L2&3 switch installation, administration, and management.5+ years of experience with Meraki and Aruba wireless solutions and access points.5+ years of experience with Network Security. Familiar with Meraki Dashboard and Juniper Mist Dashboard and know how to use configuration template.Bachelor's degree or three years relevant experience.Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design.Experience with Palo Alto firewalls, Palo Alto Prisma (cloud-based version).Experience with Microsoft Active Directory.Experience with VMware solutions.Experience with SolarWinds or equivalent network monitoring solutions. Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
We are excited to announce an opening for Global Process Lead, Acquire to Retire at MCC India
Please find below the details of the role and its responsibilities:
Skills Required: Acquisition, Tracking, Depreciation, Retirement, Acquire to Retire Experience Range: 10 - 15 years
Position Summary:
Global Process Lead, Acquire to Retire At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best. The Global Process Leads (GPLs) in ATR (Acquire to Retire) is responsible for driving execution of core end-to-end accounting processes. This role focuses on process vision, standardization, and identifying improvements to achieve operational excellence. The Director partners with market and enterprise teams, ensures performance monitoring, and advocates for process optimization to align with business outcomes and strategic objectives.
While no two days are likely to be the same, your typical responsibilities will include:
Establish an E2E Process Vision & Roadmap by partnering with Market and Enterprise teams to define business outcomes and develop strategy for success. Drive Process Standardization by overseeing the overall management, maintenance, and documentation of end-to-end global processes. Monitor Performance through regular reviews, ensuring the achievement of goals in the end-to-end processes. Identify Improvements by bringing leading practices and technology solutions, collaborating with stakeholders to identify opportunities for process optimization. Promote Process Culture, focusing on excellence, fostering collaboration, and building strong relationships across functions. Develop Business Cases to secure budgets for continuous process improvements.Who we are looking for:
Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Certifications such as CPA (Certified Public Accountant), CMA (Certified Management Accountant), or equivalent are preferred. Extensive experience in managing the full asset lifecycle, including acquisition, tracking, depreciation, and retirement, with a focus on optimizing and standardizing ATR processes globally. 15+ years of experience in change management, organizational development, or HR transformation within large organizations. Expertise in business partnership, problem solving, decision making, and continuous improvement. Ability to diligently follow predefined decision trees, rulebooks, and standard operating procedures to execute transactional accounting operations accurately and efficiently. Extensive experience in process management and optimization, with a track record of establishing end-to-end process visions and roadmaps to achieve business outcomes. Proven ability to drive process standardization initiatives, including management, maintenance, and documentation of global processes. Strong background in performance monitoring and improvement identification, with expertise in bringing leading practice processes and technology solutions to drive continuous improvement effortsWork location: Hyderabad, India
Work pattern: Full time role
Work mode: Hybrid
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. McDonald's Capability Center India Private Limited ("McDonald's in India") is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald's in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald's in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Read LessAbout Us:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Position Summary:
Manager, Program Management - GBS Integrated Planning & Resourcing Support
Job Description
The Manager, Program Management - GBS Integrated Planning & Resourcing Support role is responsible for supporting cross-functional alignment across multiple GBS initiatives by maintaining the Integrated Workplan, facilitating planning workshops, and assisting with resource forecasting. The Manager will help mitigate risks to program delivery through established governance channels. This role will also summarize strategic insights from integrated plan & resourcing, create executive-level communications, and support project management tooling within the GBS landscape. This role is based in Hyderabad, India.
Responsibilities:
In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:
Integrated Planning & Resource Management:
Collect and implement updates to the integrated workplan to reflect all program activities, milestones, and dependencies across multiple initiatives and workstreamsAssist in standardizing resource forecasting and capacity planning across multiple initiatives and workstreamsSummarize strategic insights from integrated plans to optimize timelines and resourcing across the program in executive-level communicationsTooling & Meeting Support:
Ensure smooth user experience of project management tooling and assist with configuration updates and continuous learningFacilitate preparation and execution of integrated planning workshops, including material creation, meeting management, and follow-upSupport other ad-hoc enterprise activities such as corporate planning and segment updatesCollaboration & Relationship Management:
Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilitiesSupport Leads and PMs in understanding Integrated PMO ways of working, standards, and onboarding materialsBuild and maintain strong working relationships with project managers to promote alignment and consistent deliveryQualifications:
Basic Qualifications:
Bachelor's degree in related field required. Overall Experience range of 7 - 11 Years. Minimum 5 years of experience in project or program managementFamiliarity with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)Experience with project management tools (e.g., Planview, Jira, Smartsheets)Strong stakeholder management and executive communication skillsExperience managing and updating integrated workplans across multiple initiativesFamiliarity with resource forecasting and capacity planning processesExperience facilitating planning workshops and / or events, including agenda creation and follow-up coordinationSkilled in designing and maintaining process documentationPreferred Qualifications:
PMP a plusWhy Join Us?
Be part of a purpose-driven organization that values innovation, inclusion, and impact.Work with a collaborative and supportive team across global markets.Enjoy competitive compensation, flexible work options, and continuous learning opportunities.Work location: Hyderabad, India
Work pattern: Full time role.
Work mode: Hybrid.
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender
expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Read LessAbout Us:
McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.
Position Summary:
Manager, Program Management - GBS Governance and Reporting
Job Description:
The Manager, Program Management - GBS Governance and Reporting role is responsible for delivering program-wide insights to support executive conversations and decisions, across multiple GBS initiatives. This role involves monitoring program adoption and performance metrics, supporting team collaboration and planning activities, and assisting with program governance and curation of appropriate audience-based reporting. This role is based in Hyderabad, India.
Responsibilities:
In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to:
Governance & Metrics Support:
Track execution of Integrated PMO activities by monitoring key metrics and summarizing insights into executive-level readouts on regular cadenceCreate updates to metrics dashboards within centralized project management toolsLog and monitor risks, dependencies, and issues, escalating as neededReporting & Planning Support:
Support preparation and facilitation of integrated planning workshops and updates to the GBS integrated planPrepare reporting packages for leadership meetings, such as company platform and segment updatesCollaboration & Relationship Management:
Support collaboration and synthesization between Integrated PMO, initiative project teams, Transformation Management Office, and horizontal capabilitiesSupport Leads and PMs in understanding Integrated PMO ways of working, standards, and onboarding materialsBuild and maintain strong working relationships with project managers to promote alignment and consistent deliveryQualifications:
Basic Qualifications:
Bachelor's degree in related field required. Minimum 5 years of experience in project or program managementFamiliarity with Microsoft Office suite (Word, Excel, PowerPoint, SharePoint)Experience collecting and tracking risks, issues, and performance metricsExperience with project management tools (e.g., Planview, Jira, Smartsheets)Experience with data visualization tools (PowerBI, Tableau)Ability to synthesize data into executive-level summaries and dashboardsSkilled in preparing leadership meeting materials and planning workshop contentExperience with storytelling through dataDetail-orientedPreferred Qualifications:
PMP a plusWhy Join Us?
Be part of a purpose-driven organization that values innovation, inclusion, and impact.Work with a collaborative and supportive team across global markets.Enjoy competitive compensation, flexible work options, and continuous learning opportunities.Work location: Hyderabad, India
Work pattern: Full time role.
Work mode: Hybrid.
Additional Information:
McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender
expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Read LessAbout McDonald's:
One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Position Summary:
Looking to hire a Data Engineer at the G4 level who has a deep understanding of Data Product Lifecycle, Standards and Practices. Will be responsible for building scalable and efficient data solutions to support the Brand Marketing / Menu function with a specific focus on the Menu Data product and initiatives. As a Data Engineer, you will collaborate with data scientists, analysts, and other cross-functional teams to ensure the availability, reliability, and performance of data systems. Leads initiatives to enable trusted Menu data, supports decision-making, and partners with business and technology teams to deliver scalable data solutions that drive insights into menu performance, customer preferences, and marketing effectiveness. Expertise in cloud computing platforms, technologies and data engineering best practices will play a crucial role within this domain.
Who we are looking for:
Primary Responsibilities:
Builds and maintains relevant and reliable Menu data products that support menu and marketing Analytics. Develops and implements new technology solutions as needed to ensure ongoing improvement with data reliability and observability in-view. Participates in new software development engineering and Lead data engineering initiatives supporting Product Mix Analytics, ensuring timely and accurate delivery of marketing and menu-related products. Work closely with the Product owner and help to define business rules that determines the quality of Menu datasets. Drive and implement best practices for pipeline development, data governance, data security and quality across marketing and menu-related datasets. Ensure scalability, maintainability, and quality of data systems powering menu item tracking, promotion data, and marketing analytics. Staying up to date with emerging data engineering technologies, trends, and best practices, and evaluating their applicability to meet evolving Product Mix analytics needs. Documenting data engineering processes, workflows, and solutions for knowledge sharing and future reference. Mentor and coach junior data engineers, particularly in areas related to menu item tracking, promotion data, and marketing analytics. Ability and flexibility to coordinate and work with teams distributed across time zones, as neededSkill:
Leads teams to drive scalable data engineering practices and technical excellence within the Menu Data ecosystem.Bachelor's or master's degree in computer science or related engineering field and deep experience with Cloud computing5+ years of professional experience in data engineering or related fieldsProficiency in Python, Java, or Scala for data processing and automationHands-on experience with data orchestration tools (e.g., Apache Airflow, Luigi) and big data ecosystems (e.g., Hadoop, Spark, NoSQL)Expert knowledge of Data quality functions like cleansing, standardization, parsing, de-duplication, mapping, hierarchy management, etc.Ability to perform extensive data analysis (comparing multiple datasets) using a variety of toolsProven ability to mentor team members and lead technical initiatives across multiple workstreamsEffective communication and stakeholder management skills to drive alignment and adoption of data engineering standardsDemonstrated experience in data management & data governance capabilitiesFamiliarity with data warehousing principles and best practices.Excellent problem solver - use of data and technology to solve problems or answer complex data related questionsExcellent collaboration skills to work effectively in cross-functional teams.Work location: Hyderabad, India
Work pattern: Full time role.
Work mode: Hybrid.
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