Based in Faridabad (HARYANA), India with extensive international travel requirements.
Job SummaryWe are seeking a motivated and technically competent Technical Service Engineer with experience in the CEMENT INDUSTRY to support global site inspections, equipment installations, commissioning activities, troubleshooting, and customer support. The ideal candidate should possess strong mechanical engineering fundamentals, excellent communication skills, and a willingness to travel extensively to customer sites worldwide.
This role requires a proactive individual who can work independently in diverse environments, interact professionally with international clients, and quickly adapt to new technologies and project requirements.
Key ResponsibilitiesConduct site inspections at customer locations and prepare technical reports.Supervise installation, erection, and commissioning of our equipment in cement plants and other bulk handling industry.Provide technical guidance and support to customers, contractors, and project teams.Troubleshoot operational and mechanical issues and recommend effective solutions.Monitor installation quality and ensure compliance with engineering specifications and safety standards.Coordinate with internal engineering, project, and sales teams to ensure successful project execution.Assist in equipment performance evaluations, audits, and optimization studies.Prepare installation procedures, service reports, and technical documentation.Support customer training and after-sales service activities.Travel internationally for project execution, inspections, commissioning, and technical support assignments.Required QualificationsBachelor's Degree or Diploma in Mechanical Engineering.2-8 years of relevant experience preferably in the cement industry, involving plant equipment, material handling systems or process equipment.Experience in site installation, commissioning, maintenance, or technical service functions.Strong understanding of mechanical systems and industrial equipment.Preferred QualificationsPrevious international travel experience for project execution, site services, or customer support.Experience working directly with cement plants, EPC contractors, or industrial customers.Familiarity with reading and interpreting engineering drawings and technical specifications.Exposure to project management and site coordination activities.Technical SkillsProficiency in AutoCAD or other CAD design software.Ability to read and interpret mechanical drawings, layouts, and P&IDs.Knowledge of Microsoft Office (Excel, Word, PowerPoint).Familiarity with 3D CAD software such as SolidWorks, Inventor, or similar tools will be an advantage.Desired CompetenciesExcellent spoken and written English communication skills.Fast learner with the ability to quickly understand new products, technologies, and processes.Strong problem-solving and analytical abilities.Professional attitude and customer-focused approach.Ability to work independently with minimal supervision.Good organizational and reporting skills.Adaptable to multicultural work environments and international customer interactions.Travel RequirementsWillingness to travel extensively within India and internationally.Ability to stay at project sites for extended durations when required.Valid passport preferred.Candidates with a proven international travel history will be given preference.What We OfferOpportunity to work on international projects across leading cement plants.Exposure to advanced technologies and global customers.Career growth in a dynamic and expanding engineering organization.Competitive compensation package based on experience and qualifications.Based in Faridabad (HARYANA), India with extensive international travel requirements.
Job SummaryWe are seeking a motivated and technically competent Technical Service Engineer with experience in the CEMENT INDUSTRY to support global site inspections, equipment installations, commissioning activities, troubleshooting, and customer support. The ideal candidate should possess strong mechanical engineering fundamentals, excellent communication skills, and a willingness to travel extensively to customer sites worldwide.
This role requires a proactive individual who can work independently in diverse environments, interact professionally with international clients, and quickly adapt to new technologies and project requirements.
Key ResponsibilitiesConduct site inspections at customer locations and prepare technical reports.Supervise installation, erection, and commissioning of our equipment in cement plants and other bulk handling industry.Provide technical guidance and support to customers, contractors, and project teams.Troubleshoot operational and mechanical issues and recommend effective solutions.Monitor installation quality and ensure compliance with engineering specifications and safety standards.Coordinate with internal engineering, project, and sales teams to ensure successful project execution.Assist in equipment performance evaluations, audits, and optimization studies.Prepare installation procedures, service reports, and technical documentation.Support customer training and after-sales service activities.Travel internationally for project execution, inspections, commissioning, and technical support assignments.Required QualificationsBachelor's Degree or Diploma in Mechanical Engineering.2-8 years of relevant experience preferably in the cement industry, involving plant equipment, material handling systems or process equipment.Experience in site installation, commissioning, maintenance, or technical service functions.Strong understanding of mechanical systems and industrial equipment.Preferred QualificationsPrevious international travel experience for project execution, site services, or customer support.Experience working directly with cement plants, EPC contractors, or industrial customers.Familiarity with reading and interpreting engineering drawings and technical specifications.Exposure to project management and site coordination activities.Technical SkillsProficiency in AutoCAD or other CAD design software.Ability to read and interpret mechanical drawings, layouts, and P&IDs.Knowledge of Microsoft Office (Excel, Word, PowerPoint).Familiarity with 3D CAD software such as SolidWorks, Inventor, or similar tools will be an advantage.Desired CompetenciesExcellent spoken and written English communication skills.Fast learner with the ability to quickly understand new products, technologies, and processes.Strong problem-solving and analytical abilities.Professional attitude and customer-focused approach.Ability to work independently with minimal supervision.Good organizational and reporting skills.Adaptable to multicultural work environments and international customer interactions.Travel RequirementsWillingness to travel extensively within India and internationally.Ability to stay at project sites for extended durations when required.Valid passport preferred.Candidates with a proven international travel history will be given preference.What We OfferOpportunity to work on international projects across leading cement plants.Exposure to advanced technologies and global customers.Career growth in a dynamic and expanding engineering organization.Competitive compensation package based on experience and qualifications.