Job Profile - Network Engineer
Location: - Chennai
Level: - L3 Engineer
Shift : Flexible to work in US timings
Responsibilities:
Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf architectures, VXLAN, BGP EVPN, etc.).Own critical customer escalations, drive root cause analysis, and coordinate with product engineering for fixes and enhancements.Mentor L1 and L2 engineers through real-time collaboration, training and lab sessions. Deliver high-quality technical solutions and guidance in both reactive and proactive support scenarios.Collaborate cross-functionally with engineering, PLM, product quality, and supply chain team.Create and deliver technical content (knowledge articles, whitepapers, best practices) to scale expertise across HPE and our customers.Actively contribute to customer success by identifying trends and recommending improvements to network architectures and supportability.Participate in on-call rotations and act as a technical lead during Severity 1 customer escalations.Education and Experience:
Bachelor's degree in Engineering, Computer Science, or equivalent experience.5+ years of relevant technical experience in Data Center Networking.Previous experience in a Level 2/3 technical support or advanced escalation role.Required Skills and Qualifications:
Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc.Deep understanding of Layer 2/Layer 3 networking, SDN/NFV environments, and fabric-based architectures.Proficient in analyzing network packet captures, system logs, and advanced diagnostics.Hands-on experience with hardware/software platforms from Aruba, Cisco, Juniper, Arista, or similar.Strong communication and customer engagement skills, with the ability to work under pressure.Industry certifications strongly preferred: Aruba Certified Professional or Expert (ACSP/ACDX), CCNP/CCIE, JNCIP/JNCIE.Preferred Qualifications:
Experience with network automation (Python, Ansible, Terraform) is a plus.Knowledge of virtualization (VMware NSX, Hyper-V) and cloud networking (AWS, Azure) is advantageous
Read LessHi Dear,
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industryleading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customercentric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
We are currently looking for immediate joiner, interested candidate please share their cv via /whatsapp .
Job Description:
Position : Network Security Engineer (L1 Engineer)
Experience : 2 - 5 years
Job Location : Chennai - Perungalathur
DESIRED PROFILE:
• Minimum 1.5 Years experience in Network Security Engineer
• Strong Knowledge of Networking concepts such as IPSEC VPN, SSL VPN, TCP/UDP, DHCP, DNS, ARP, VLan, SPAN, Ospf, BGP. Fregmentation and Segmentation.
Job Responsibilities:
• Handles first level calls/cases from Enterprise customers.
• Case ownership, documentation and management
• Customer Management, Setting right expectation, Situation handling.
• Driving case progression as per the SLA
• Utilizing tools and systems, Working with relevant groups in the client organization (SE, Support Manager, L3) for case progression and updates
• Backlog Management and meet the expectation set with customers.
• Work on pending cases(backlogs) and drive towards closure
• Periodic follow up as per SLA defined by the client.
Process, Queue Adherence and SLA awareness
• Adhere to the process guidelines specified for the defined environment (SIP, ISO etc.)
• Knowledge Base Article Creation when there is an opportunity for it.
• To contribute knowledge base and the knowledge sharing forum
• Improving customer experience and Building relationship
• Completing PCNSE certification within 120 days of go-live.
Technical skills:
• 2+ years of experience in data networking, routing & switching & network security.
• Network security experience is must.
• Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
Experience in VLANS, Tagging - IEEE 802.1q, 802.3ad, 802.1d, 802.1w.
• Experience in IPSEC VPN/SSL-VPN/NAT/GRE/
• Experience on routing protocols - RIP V1/V2, OSPF, and BGP
• Knowledge of Authentication Protocols like TACAS/RADIUS/LDAP will be an added advantage.
• Working knowledge on Cisco, Checkpoint, Juniper, Fortinet, SonicWALL, NetScreen, Juniper SRX, Palo Alto Networks will be an added advantage.
• Experience on troubleshooting tools like Sniffer, Ethereal, and Wireshark.
• CCNA, CCNP, Checkpoint Certification, CCSP, PCNSE certifications will be an added advantage.
• Knowledge of Server Load Balancing (SLB), VRRP and IGMP.
Read LessHi,
Good day !
Please find the below job description,
Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
Position : Engineer L1 - International Voice Process - (Telecommunication - Technical Support)
Experience : 1 - 4 years
Job Location : Chennai
Job Responsibilities:
Reviewing new orders for accuracy and completenessNew order processing on a web-based systemCustomer enquiry clarificationsMaintain service levels and high levels of accuracyPlacing orders with our partners on a web-based order processing system; Monitoring the status of these orders, taking appropriate action depending on the status.Maintaining a high level of accuracy with respect to all activities.Ensuring that customer requirements are met on a timely basis; and maintaining accurate records of activities in our own internal systems.Qualification:
Any DegreeTechnical skills:
Experience entering data using an alphanumeric keyboard and verifying/proofing entered data.Skill in reviewing, proofing and verifying data.Able to learn new concepts quickly.Comfortable working with limited supervision in a fast-paced environment; A creative problem-solver.Knowledge of basic computer operations.Strong organizational skills.Highly motivated in the performance of sometimes repetitive duties with very low room for error.DESIRED PROFILE:
Experience entering data using an alphanumeric keyboard and verifying/proofing entered dataSkill in reviewing, proofing and verifying dataAble to learn new concepts quicklyComfortable working with limited supervision in a fast-paced environmentA creative problem-solverKnowledge of basic computer operationsStrong organizational skillsHighly motivated in the performance of sometimes repetitive duties with very low room for error Prior experience with Microsoft Office a plusPrior experience with a plusDiversity, Equality & Inclusion:
Looking for 10-13 years of L1 Support experience
Warm greetings from Movate, Chennai
We are hiring for TAC L3_Network Engineer_Chennai_Ambit IT Park
Only Immediate Joiners to 15 days notice can apply!
Interested candidates Inbox your resumes to
Years: 4 - 15(Exp into TAC)
Role: L3 Engineer
Location: Chennai (Ambit IT Park)
Job Profile : Network Engineer
Shift : Flexible to work in Rotational Night Shift
Work Model : Work from office
Certification/Training in CCNP, Juniper
Key Skills : VXLAN,EVPN,BGP,Networking, Switching
Education : Min 3yrs Diploma/Degree Mandatory
Looking for Immediate joiners only.
Job Responsibility:
Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf architectures, VXLAN, BGP EVPN, etc.).Own critical customer escalations, drive root cause analysis, and coordinate with product engineering for fixes and enhancements.Mentor L1 and L2 engineers through real-time collaboration, training and lab sessions.Deliver high-quality technical solutions and guidance in both reactive and proactive support scenarios.Collaborate cross-functionally with engineering, PLM, product quality, and supply chain team.Create and deliver technical content (knowledge articles, whitepapers, best practices) to scale expertise across Client and our customers.Actively contribute to customer success by identifying trends and recommending improvements to network architectures and supportability.Participate in on-call rotations and act as a technical lead during Severity 1 customer escalations.Education and Experience:
Bachelor's degree in Engineering, Computer Science, or equivalent experience.Previous experience in a Level 2/3 technical support or advanced escalation role.Required Skills and Qualifications:
Expertise in Data Center Networking technologies: VXLAN, BGP EVPN, OSPF, BGP, MPLS, STP, etc.Deep understanding of Layer 2/Layer 3 networking, SDN/NFV environments, and fabric-based architectures.Proficient in analyzing network packet captures, system logs, and advanced diagnostics.Hands-on experience with hardware/software platforms from Aruba, Cisco, Juniper, Arista, or similar.Strong communication and customer engagement skills, with the ability to work under pressure.Industry certifications strongly preferred: Aruba Certified Professional or Expert (ACSP/ACDX), CCNP/CCIE, JNCIP/JNCIE.Preferred Qualifications:
Experience with network automation (Python, Ansible, Terraform) is a plus.Knowledge of virtualization (VMware NSX, Hyper-V) and cloud networking (AWS, Azure) is advantageous.
Thanks,
Deepu
Read LessPosition - Permanent
Role - Backend Engineer
Experience - 8-10 Years
Location - Chennai/Bangalore
Key Responsibilities
Architect, design, and implement scalable backend systems using TypeScript / JavaScript (Node.js).Lead the design and optimization of data models and indexing strategies in PostgreSQL and/or Elasticsearch for high-volume workloads.Build search and analytics pipelines that support AI/ML and NLP-based content classification and detection.Optimize APIs and services for high throughput, low latency, and horizontal scalability across global deployments.Establish best practices in code quality, observability, CI/CD, and performance monitoring.Partner with AI and platform teams to embed machine learning inference, semantic search, and vector indexing into production workflows.Oversee system reliability, data consistency, and fault-tolerant design across distributed microservices.Mentor mid-level engineers, drive design reviews, and contribute to long-term platform evolution and scalability roadmap.Collaborate with DevOps to design resilient containerized deployments using Docker and Kubernetes.Required Skills & Experience
8-10 years of backend engineering experience, ideally in high-scale SaaS or AI product environments.Deep expertise in PostgreSQL (query optimization, schema design, indexing) and/or Elasticsearch (clustering, shard management, advanced querying).Strong proficiency in TypeScript and JavaScript (Node.js)Proven track record of scaling backend systems to handle millions of transactions and large user bases.Solid understanding of system design, caching, load balancing, and distributed computing.Experience with message queues (Kafka, RabbitMQ, SQS) and event-driven architectures.Hands-on experience in Docker, Kubernetes, and CI/CD (GitHub Actions, Jenkins, Azure DevOps).Working knowledge of cloud platforms (AWS / Azure / GCP), infrastructure as code, and monitoring stacks (Grafana, Prometheus, ELK).Familiarity with API security, authentication, and rate limiting for large-scale REST or GraphQL systems.Strong problem-solving, debugging, and performance profiling capabilities.Good to Have
Exposure to AI/ML system integration, vector databases, or semantic search pipelines.Experience with data streaming frameworks (Kafka Streams, Flink, Spark Streaming).Understanding of Zero-downtime release strategies, Blue-Green deployments, and chaos testing.Experience with Redis, Memcached, or CDN-based caching strategies.Familiarity with threat intelligence, anomaly detection, or cybersecurity data systems Read LessPosition Permanent
Role - Salesforce Production/Business Support Analyst
Experience - 4-6 Years
Location - Chennai/Bangalore
Work Mode - WFO
Shift - Rotational (Morning, Afternoon, Night)
POSITION OVERVIEW
We are seeking a Production/Business Support specialist to provide application and BAU support for our Client Systems, particularly, our Salesforce CRMs. This role is responsible for providing first-line support for end-user queries and issues related to Client System functionalities and data. This role will also contribute to knowledge base and training material development, and support Service Level Agreement (SLA) initiatives to streamline processes and reduce resolution times.
RESPONSIBILITIES
Act as the primary contact for user inquiries, troubleshooting and resolving issues to ensure a seamless experience.Address non-self-serviceable requests, including configuration updates, data uploads, and bulk changes using tools like Salesforce Data Loader.Log, prioritize, and collaborate with product teams on resolving Salesforce bugs and complex technical issues.Monitor critical issues, escalate as needed, and provide workarounds for unsupported functionality.Investigate and resolve data synchronization and upload errors across Salesforce and integrated systems.Manage user accounts, roles, and permissions in compliance with security policies.Maintain optimal system performance by proactively identifying and resolving potential issues.Support user onboarding with training sessions and create knowledge base articles, training materials, and run books for common issues.Gather user feedback and pain points, sharing insights with product teams to inform enhancements.Contribute to quality assurance by validating new features and updates for functionality and reliability.Assist in refining Service Level Agreements (SLAs) to enhance service delivery and user satisfaction.Required Skills
Qualifications
Position: Permanent
Role: Salesforce Support Business Analyst
Experience: 6-8 years
Location: Bangalore
Work Mode: Hybrid
Shift Time: 2pm - 11pm
Role Overview
We are seeking a Salesforce Support Business Analyst with strong expertise in Sales Cloud and experience working with multiple integrated systems. This role will serve as a bridge between business stakeholders, the support team, and technical teams-helping to troubleshoot, analyze, and resolve issues across a complex Salesforce ecosystem. The analyst will have a deep understanding of the system landscape and play a key role in ensuring smooth business operations and continuous improvement.
Key Responsibilities
Act as the primary liaison between end-users, support teams, and technical/development teams for Salesforce-related issues.Perform root cause analysis and troubleshooting of incidents across Salesforce Sales Cloud and integrated applications (e.g., ERP, CPQ, Marketing, external data sources).Document, triage, and prioritize support requests, ensuring timely resolution and compliance with SLAs.Understand and map the end-to-end system landscape to identify interdependencies and potential impact of changes/fixes.Translate technical issues into clear, actionable insights for the business and support teams.Collaborate with Salesforce Admins/Developers to implement bug fixes, minor enhancements, and configuration changes.Maintain knowledge base, troubleshooting guides, and functional documentation for recurring issues.Support release management, regression testing, and impact assessment of Salesforce updates or integrated system changes.Identify opportunities for process optimization and automation in support operations.Provide user training, knowledge transfer, and support readiness enablement for L1/L1.5 teams.Required Skills & Experience
6+ years of experience as a Salesforce Business Analyst or Support Analyst.Hands-on expertise in Sales Cloud; exposure to Service Cloud/Marketing/CPQ/Data Cloud is a plus.Strong knowledge of system integrations (API, middleware, external applications like ERP/Marketing/Finance).Experience in incident management, troubleshooting, and root cause analysis.Ability to understand and document complex business processes and system flows.Familiarity with ITIL processes (Incident, Problem, Change Management) is preferred.Strong communication skills with ability to interact with business stakeholders, technical teams, and end-users.Experience with Jira/ServiceNow or similar ticketing systems.Salesforce Admin/BA certifications (ADM-201, Business Analyst Certification) preferred.Key Attributes
Analytical thinker with strong problem-solving skills.Proactive and collaborative, with a focus on service quality and operational excellence.Ability to work under pressure and manage multiple priorities.Detail-oriented with strong documentation skills.Qualifications
Bachelor's degree in computer science or a related field. Read LessLooking for a Senior hands-on Salesforce Commerce Cloud who will be responsible for the design and development of features and 3rd party integrations for the new Commerce implementation. The individual will assist with new market launches, performance engineering and ongoing support.
The candidate must be able to work with both business and IST partners to understand requirements. Applicants must be solution-oriented with excellent problem-solving skills.
Role/Responsibilities:
Gather functional and technical requirements for features and 3rd party integration.
• Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation.
• Focus on designing and managing systems with high performance, scalability and availability
Gather functional and technical requirements for features and 3rd party integration from Business Analyst.Experience in multi-language, multi-Realm implementationConduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation. Focus on designing and managing systems with high performance, scalability and availability.Provide quality code and design based on the standards to be followed in the projectAble to provide solutions with multi language and global level application typesExcellent communication both verbal and writtenHave multiple 3rd party integration implementation experience with SFCC Read LessRESPONSIBILITIES:
Participate in planning and implementing eCommerce solutions for global markets.Lead the analysis and thorough documentation of current and future state business processes that require improvement. Identify opportunities to innovate. Recommend solutions to improve Commerce functionalities, business practices & procedures. Distinguish requests from underlying needs. Evaluate information received, deconstruct high-level information into functional details and translate low-level information into business requirements. Capture use cases, user stories and acceptance criteria for the new requests. Develop UI/UX or other artifacts to facilitate requirement elaborations as needed. Participate in sprint planning & grooming session. Elaborate on requirements and expectations for project team. Produce business flowcharts or other visual aids to communicate changes to the business teams.Check feasibility by comparing functional needs with the Salesforce Commerce Cloud solution and make recommendations to the Product Owner.Configure all aspects of storefronts for the global markets based on their localized requirements. Manage multiple initiatives, priorities, tasks and deadlines in a rapidly changing environment.Partner with SI partners on implementing the solutions and work with cross-cloud teams throughout the organization in supporting Project One initiatives.Assist business team and QA team in designing test cases, validate the features and end-to-end testing. Participate in cross-cloud meetings, eCommerce UAT and roll-out activities. Assist in developing training materials on the Business Manager tool and eCommerce features for the business users and regional support teams.SKILL SET REQUIREMENTS:
8 - 9 years of experience as a Salesforce Business Analyst. 5+ years of Salesforce Commerce Cloud experience with strong knowledge in Business Manager. Passionate about eCommerce challenges and good understanding of Salesforce ecosystem. Go-getter. Team player who is willing to roll up their sleeves and take on additional responsibilities as business needs evolve. Ability to organize, specify and model requirements to ensure they are complete and support global needs.Strong analytical & problem-solving skills. Detailed Oriented. Think strategically and creatively in finding business solution that meet the requirements in the best possible way. Excellent verbal and written communication skills to convey ideas or concepts to a variety of stakeholders. Comfortable presenting business and technical terminology to groups of 5 - 20 individuals.Familiar with JIRA, Confluence or similar tracking and management tools. Experience in eCommerce enterprise deployment. Experience in post deployment support is highly desired.Previous BA experience in Agile scrum teams in multi-cultural environment highly desired. Experience in SQL, CMS, Google analytics is preferred but not necessary. Shift time: 2.30 to 11.30pm ISTLocation: Chennai/ Bangalore Read Less