About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Position Summary
We are seeking a strategic and experienced Manager, Implementation Services to lead our growing team of Implementation Managers and Specialists. This role is critical in driving successful client onboarding, ensuring high-quality delivery of software solutions, and fostering a culture of excellence and collaboration. The ideal candidate will bring leadership, technical insight, and operational rigor to scale our implementation capabilities.
Key Responsibilities
Lead and manage an Implementation Services team, including hiring, mentoring, and performance management.Define and execute the strategic roadmap for implementation excellence, aligning with company goals.Oversee multiple concurrent software implementation projects, ensuring timely and high-quality delivery.Serve as an escalation point for complex client engagements and project risks.Collaborate cross-functionally with Sales, Product, Engineering, and Support to ensure alignment and smooth handoffs.Develop and refine implementation methodologies, templates, and best practices.Monitor KPIs and metrics to assess team performance and client satisfaction.Drive continuous improvement initiatives across tools, processes, and team capabilities.Represent the implementation function in leadership meetings and contribute to strategic planning.Ensure compliance with internal standards and client-specific requirements.Promote a client-centric culture focused on value delivery and long-term success.Qualifications and Skills
Experience:
Minimum 5+ years of experience in a client-facing role within professional services, consulting, or customer success.At least 2+ years of experience in a leadership or managerial position.Proven track record in managing and delivering complex client projects, with a focus on software solutions and services.Strong experience in consulting, solution implementation, and client relationship management.Technical Skills:
Experience with software solution implementations, including system integration, customization, and deployment.Understanding of cloud technologies, SaaS, and enterprise software solutions.Proficiency in project management tools and methodologies (e.g., Agile, PMP, or Prince2).Familiarity with CLM (Contract Lifecycle Management) systems or similar (legal) tech platformsStrong communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiencesLeadership & Communication:
Excellent leadership, communication, and interpersonal skills, with the ability to motivate, mentor, and manage cross-functional teams.Strong client-facing skills with the ability to build relationships and drive client success.Exceptional problem-solving and analytical skills with a solution-oriented approach.Education:
Bachelor's or Master's degree in Law, or a related field, or equivalent practical experience. Read LessSenior PHP Developer
We are looking for start-up minded software engineers to be the foundational members of our rapidly growing Engineering organization. Our culture is focused on ownership, transparency, and community.
The Role
As a Senior PHP Developer, you will get the opportunity to:
Involved in the transition of our existing PHP-based software applications to modern architectures, frameworks, and development methods.Design and develop enhancements and optimizations for our existing applications and ensure the smooth and efficient operation of our SaaS platform.Code reviews and unit tests are part of your responsibility.Working with a medium-sized, agile team of developers.Develop individual features independently.Actively participate in the introduction of new technologies.Contribute solutions to operational and non-functional requirements regarding application management to our DevOps team members.Specifically, You Will Have
5+ years of in-depth professional experience in software development projects based on PHP applications.As a Senior / PHP developer, you have already gained several years of in-depth professional experience in software development working on PHP applications.You have extensive knowledge of current PHP frameworks and use them in high-performance and scalable applications.Your experience as a developer includes PHP 7+, MVC frameworks (such as Laravel, Symfony and Laminas/ZEND), ORMs, REST, GIT as well as MySQL.Knowledge of SPA based frontend techniques is a plus.Strong problem-solving and Analytical skills.Excellent verbal and written communication skills.Must be a team player and should be able to work with diverse teams locally and globally.A high degree of diligence, reliability, and flexibility to work on several tasks at the same time will ensure your daily success.Qualifications
BE/BTech in CS/IT or MCA or MSc (CS) preferred.About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Read LessAbout Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Position Summary
The Technical Lead IT - Infrastructure will be responsible for supporting various IT Projects, Environments and Critical tickets. Project and stakeholder management ensuring seamless execution of IT Projects. Technical expertise in Complete Microsoft 365 Suite must have for this position (SSO, SPO, OD, MS Teams, PowerShell, Intune, Email Security, Exchange, Purview and IAM are few to mention). Ability to frontend, troubleshoot and resolve issues related to various applications and Microsoft 365 services.
Key Responsibilities
Required Skills
10+ years of experience in Microsoft 365 Endpoint & Collaboration ArchitectMicrosoft Entra ID (Azure AD), IAM, and M365 migrations.Exchange Online, Teams, OneDrive, and SharePoint migrations.Email security best practices, cloud security, and endpoint protection tools.IT Migration Projects and stakeholder management experience.Knowledge of migration tools like Sharegate, BitTitan, Quest, or MS Migration Manager.Knowledge of SOC2, HIPAA, GDPR, ISO 27001 process and compliance Read LessAbout Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we're looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we'd love to meet you.
Position Summar
yThe Manager, Quality Assurance is a strategic and technical leader responsible for overseeing Onit's quality engineering vision and execution across multiple product lines. This individual will lead a global team of QA professionals and drive the design, development, and implementation of enterprise-scale QA frameworks and strategies. The ideal candidate will have a deep background in test automation, performance optimization, cross-browser compatibility, and enterprise SaaS workflows
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Key Responsibiliti
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Required Ski
About Onit
Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement.
Position Summary
The System Administrator will be responsible for managing and maintaining our basic IT Infrastructure, ensuring seamless onboarding and offboarding processes, and providing support for both Windows and Mac systems. Proficiency in Microsoft Intune, JAMF, and Entra is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. This role would be part of 18 5 Global support team.
Key Responsibilities
• Onboarding and Offboarding:
o Manage user accounts, permissions, and access rights.
o Provision and configure software for Mac and Windows systems for new employees
o Ensure secure and efficient onboarding / offboarding processes.
o Utilize defined checklists to ensure accurate completion of tasks and address IT support requests
• Device Management:
o Drive efficient laptop management using Jamf and Intune, from initial configuration to ongoing maintenance.
o Develop and implement comprehensive security protocols for device enrollment and software updates.
o Proactively manage endpoint security threats through CrowdStrike's detection and response capabilities.
• Intune and JAMF Administration:
o Manage Windows devices using the full spectrum of Microsoft Intune, encompassing policy implementation and development.
o Proactively manage macOS devices with JAMF leveraging advanced policy and automation techniques.
o Develop and implement policies, profiles, and compliance settings using Jamf, Intune, Entra, and CrowdStrike to meet organizational needs.
• Application Support:
o Resolve complex application issues through advanced troubleshooting, ensuring minimal disruption to business operations and to end user.
o Manage user access and permissions across applications, ensuring security and compliance while efficiently addressing IT support tickets.
o Provide expert remote support to users across the US and globally, ensuring consistent and timely resolution of technical issues.
o Maintain and troubleshoot small office networks, including internet connectivity and access control, ensuring seamless infrastructure operation.
o Maintain accurate IT asset inventory, comprehensive documentation, and standardized procedures, ensuring efficient troubleshooting and knowledge transfer.
• IT Project
o Supporting ongoing IT Project and learning new technologies.
Qualifications and Skills
• Bachelor's degree in information technology, Computer Science, or a related field.
• 5+ years of experience in system administration.
• Demonstrated proficiency in Windows, Meraki and macOS environments.
• Extensive hands-on experience with Microsoft Intune, JAMF, Entra, Google Workspace, SharePoint, Teams, and Microsoft 365 admin.
• Proven ability to troubleshoot complex issues, particularly within the Microsoft 365 suite.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teamsand different departments.
• Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, JAMF Certified Associate) are a significant advantage.
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