Oracle's Customer Success Services (CSS) is on a mission to help our customers unlock the full potential of their Oracle investments. We partner with some of the largest enterprises globally, delivering tailored, mission-critical services that drive innovation, performance, and long-term success.
We're looking for a dynamic and experienced Oracle ERP Cloud Technical Consultant who thrives on solving complex business challenges, especially those related to data migration and reporting.
What You'll Do:
As part of our Oracle ERP Cloud implementation team, you'll:
What You Bring:
We're looking for someone with 4-10 years of experience and a background in Engineering or Computer Applications. You should have:
Soft Skills That Set You Apart:
Why Join Us?:
At CSS, you'll work with industry-leading experts, cutting-edge technology, and some of Oracle's most strategic customers. You'll be part of a high-performance culture that values innovation, collaboration, and continuous growth.
Read LessJava Customer Success/Renewals Specialist NA Market
Job Location:- Noida
Work Timings:- Shift Required (US Shift)
Java SE is the most common platform for enterprise systems and ISV applications today. Oracle Java SE Subscription and Oracle Java SE Desktop Subscription are Oracle's solutions for enterprise developers and ISVs running mission critical applications and infrastructure on the Java SE platform.
Java Platform, Standard Edition (Java SE) lets enterprises develop and deploy Java applications on desktops and servers. Java offers the rich user interface, performance, versatility, portability, and security that today's applications require.
You can go through the below link for more details.
What you will do:
The Customer Success team is designed to be the primary team following up on high run rate Java SE Subscription renewal transactions. This role involves writing formal email correspondence and following up with Java Sales customers for the express purpose of renewing Java SE Subscription contracts. This role is a sales support role to the Customer Success team and involves very high volumes of correspondence, and follow up. They are responsible for understanding and orchestrating Oracle's Java SE Subscription Renewal workflow, follow up and deal processes, as well as being the direct link between our volume Java SE Subscription customers and the Customer Success team. This team is an extremely valuable asset to the Customer Success organization to ensure a clear and concise communication notifying renewal prospects of renewal dates, pricing, contracts and bookings. These new, specific, Customer Success positions would report directly into Java Sales and perform the role of Customer Success as noted below.
This role is to support the SMB market as a customer success specialist.
What you will do:
With relevant knowledge of customer relationship management, the customer success Representative supports the commercial management activities to ensure the timely renewal of Oracle Maintenance contracts with existing customers. The Renewal Representative should be able to educate and deftly guide customers throughout the process, thereby delivering an excellent customer experience while effectively executing renewal plans.
The candidate is expected to have strong technical skills with essential skills such as negotiation, influence, strategic planning and organizational awareness to execute and deliver the desired goals .Working in partnership with multiple LOBs, the candidate is expected to provide professional support and help in optimizing renewal revenue.
Follow up by email and phone on Java SE Subscription renewal contracts.For Direct Deals: Create Opportunity IDs, create budgetary quotes and book renewal deals.Update forecasts and communicate status as needed to Java Sales management.Work with Java Sales Channel Support team for entering and booking indirect deals.Achieve quarterly assigned sales quotas.The Customer Success Representative is responsible for actively engaging clients in pursuit of continued renewal of Java SE Subscription.Build relationships and negotiate with existing customers, being the "go to" account manager for customers and partners.Ensure the accuracy and timely submission of Licenses/maintenance renewal quotes within assigned territory.Take an account management approach to identify co-termination and reinstatement opportunities.Demonstrates the ability to personally plan for achievement of performance goals and exceed quota for the assigned territory.Maintain accurate forecast and activities for assigned region in the CRM.Leverage cross-functional resources to achieve results/meet customer needs.Handle escalations, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Should have good experience in managing renewals for the US market or International market.Apply Now
Create the future with us. Apply now.
Contact to apply.
Read LessMySQL HeatWave Sales Executive
The MySQL Cloud Sales Team has an exciting opportunity for a passionate sales to join our team! In this role you will sell MySQL HeatWave Database Services across a defined set of named accounts within our West/North territory.
Oracle is a leader in the traditional database market and with years of innovation and research, has built a category of solutions in the analytics space to completely change the cloud database market and the emerging Data Lakehouse market. These solutions are part of the MySQL family within Oracle and have been built completely grounds up with a cloud foundation and multi cloud principles. MySQL Heatwave is one of the fastest growing businesses within Oracle and one of the most deployed databases in the world. It is used in companies of all sizes. We have a solid technology, pricing, and go-to-market model which makes this role challenging and fun!
To lead and grow these exciting, new set of solutions from Oracle, we need a dynamic individual to lead our set of enterprise/native digital accounts ( hunters) someone who is passionate about building things, is an innovative thinker, understands how a startup scales, works collaboratively with internal teams, has a good network with customers, partners, overall ecosystem, can lead a team to grow at a fast pace competing with the incumbents.
What you will do:
Foster a culture of sales excellence across all aspects of the sales cycle.Enhance C-level relationships with current and future clients, demonstrating business impact and ROI in a compelling and articulate manner.Fine-tune the sales process and create greater levels of collaboration between marketing, sales, and account management.Serve as a key ambassador and spokesperson in building the brand.Drive revenue and market share in a defined territoryMeet or exceed quarterly revenue targetsDevelop and execute against a comprehensive account/territory planCreate & articulate compelling value propositions around HeatWave servicesAccelerate customer adoptionMaintain a robust sales pipelineWork with partners to extend reach & drive adoptionWhat you will bring:
7+ years of business development or direct sales experience in cloud technologies, analytics, databases and AI in India, selling to C-level executives experienceBachelor's degree or equivalent related experiencePassion and drive along with demonstrated ability to sell innovative technologies to enterprise level customersCompetitive mindset with the ability to achieve stretch targets. Always finds a way to win, achieve objectives and milestones through strong leadership, excellent execution and, whenever necessary, through experimentation, adaptation, and collaboration.Enterprising with clarity of thought and outstanding communication skills. Solid ability to clearly present complex ideas to senior business executives, CIO's and CTO's in a lucid and persuasive manner.Well-developed interpersonal skills with effective ability to communicate with internal collaborators to evangelize and close opportunitiesAbility to travel up to 50% of the time within your territory Read LessAbout the HCM Team in SSI:
The HCM pillar has consultants focused on delivering services on Oracle HCM Cloud - Fusion & Taleo, as well as Onprem Applications: eBusiness Suite, Peoplesoft. We have current team strength of 250 + consultants and growing. Customers look up to us as the EXPERT and give credence to what we guide them on - they pin their faith on us to provide solutions to all challenges around their implementation. Our team is spread across OSSI Bangalore, Hyderabad, Noida, Pune and Chennai Locations.
If you would like to be a member of our team and travel on this exciting journey with us please respond to this job posting.
Key Requirements:
1. 8+ years of overall experience with HCM Applications (EBS) with recent 3+ years on Oracle Cloud - Fusion (must)
o At least 2 end to end implementation engagements on Fusion
Strong Solution Designing skills with solid understanding of integration impact on other modules and other applicationsSound understanding and exposure in designing strategy for Data Migration/Conversion, Integration Architecture and Proof of Concepts.Strong expertise in relevant tools/technologiesHDL, HCM Extracts, OTBI, BI Reports, Integration, Fast FormulasCore Oracle Applications (EBS HCM) tech stack - SQL, PL/SQL, OAF, Fast Formulas, Workflows, APIs, BEPL, Java, ADF, BI Publisher7. Strong communication skills
8. Strong customer handling skills and ability to lead & mentor team-members
9. Flexibility to adapt to project situations and play roles as per project requirements
10. Assists in Pre-Sales related activities, bids and proposals
11. Willingness to Travel (50-75%)
Read LessHiring exclusively for Oracle Cloud Payroll at Oracle Global Services Center
We are hiring aggressively for various positions at Oracle Global Services Center in India (across Bengaluru, Hyderabad, Chennai, Noida, Gurgaon, Pune, Gandhinagar, Kolkata, Mumbai, and Thiruvananthapuram locations) to staff multiple Payroll requirements.
Available Positions for Oracle Cloud Payroll:
Solution Architect (12+ years of experience) - End-to-end solution design experience across the entire Oracle HCM product suite with at least 2 NA Payroll implementations experience.
Senior Oracle HCM Cloud Consultants (5+ years of experience in at least 1 Oracle Cloud Payroll implementation experience & 1 module knowledge apart from US Payroll)
Note:
Relevant work experience and skills are essential.
We are not hiring for line of HR positions.
Read LessKey Responsibilities
Engage business partners to gather requirements and translate functional needs into technical specifications for SCM Cloud solutions.Lead the design and delivery of scalable, high-impact SCM Cloud Planning implementations across business domains.Responsibilities include but not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a functional level and to ultimately drive complete and total resolution of each issue reported by customer.Stay up to date on Oracle SCM Cloud Planning advancements, recommending best practices and continuous improvements.Contribute to a collaborative, knowledge-sharing team culture.Qualifications & Skills
Mandatory:
Bachelor's degree (BE, BTech, MCA)Minimum 5 years' experience with at least two Oracle SCM Cloud Planning products (Supply Planning, Demand Planning, Sales & Operations planning).Deep functional understanding of business processes and supply chain solution areas.Demonstrated expertise in Supporting SCM Cloud Planning modulesProficiency with at least basic report developing (BIP, OTBI).Strong analytical and problem-solving skills.Ability to thrive in a fast-paced, dynamic environment with minimal supervision.Looking from current location as Bangalore & Hyderabad ONLYGood-to-Have:
Excellent communication and project management skills, including stakeholder and team facilitation.Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support. Read LessKey Responsibilities
Engage business partners to gather requirements and translate functional needs into technical specifications for SCM Cloud solutions.Lead the design and delivery of scalable, high-impact SCM Cloud Planning implementations across business domains.Responsibilities include but not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a functional level and to ultimately drive complete and total resolution of each issue reported by customer.Stay up to date on Oracle SCM Cloud Planning advancements, recommending best practices and continuous improvements.Contribute to a collaborative, knowledge-sharing team culture.Qualifications & Skills
Mandatory:
Bachelor's degree (BE, BTech, MCA)Minimum 5 years' experience with at least two Oracle SCM Cloud Planning products (Supply Planning, Demand Planning, Sales & Operations planning).Deep functional understanding of business processes and supply chain solution areas.Demonstrated expertise in Supporting SCM Cloud Planning modulesProficiency with at least basic report developing (BIP, OTBI).Strong analytical and problem-solving skills.Ability to thrive in a fast-paced, dynamic environment with minimal supervision.Candidates should be currently in Bangalore ONLY.Good-to-Have:
Excellent communication and project management skills, including stakeholder and team facilitation.Experience with Service Requests (SRs), Request for Change (RFCs), and My Oracle Support. Read LessJob Description:
We are seeking a detail-oriented and professional Employee Relations Specialist to join our team. In this role, you will report directly to the Director of Employee Relations and will play a key role in supporting investigations, formulating ER policies, managing anti-sexual harassment initiatives, overseeing disciplinary procedures, and addressing employee relations concerns. You will collaborate with the HR leadership team, HR partners and Legal teams to ensure Oracle's commitment to compliance, integrity, and maintaining a high ethical standard in both employee and business operations. Your work will focus on resolving ER issues in a fair and consistent manner, while upholding the company's policies and fostering a positive work environment for all employees.
Responsibilities:
The candidate will be responsible for conducting high-quality workplace investigations, collaborating with various parties to assess situations, and determining appropriate actions. The role will involve partnering with others across the organization to ensure timely and effective resolution of employee relations (ER) issues. The successful candidate will have strong knowledge of the company's HR policies and procedures, as well as Indian employment laws and regulations, and will work on projects aimed at evaluating, analyzing, and improving the company's ER practices and outcomes.
Key Responsibilities:
Qualification & Skills :
Oracle's Customer Success Services (CSS) is on a mission to help our customers unlock the full potential of their Oracle investments. We partner with some of the largest enterprises globally, delivering tailored, mission-critical services that drive innovation, performance, and long-term success.
We're looking for a dynamic and experienced Oracle ERP Cloud Technical Consultant who thrives on solving complex business challenges, especially those related to data migration and reporting.
What You'll Do:
As part of our Oracle ERP Cloud implementation team, you'll:
What You Bring:
We're looking for someone with 4-10 years of experience and a background in Engineering or Computer Applications. You should have:
Soft Skills That Set You Apart:
Why Join Us?:
At CSS, you'll work with industry-leading experts, cutting-edge technology, and some of Oracle's most strategic customers. You'll be part of a high-performance culture that values innovation, collaboration, and continuous growth.
Read LessJoin Oracle's Customer Success Services (CSS):
At Oracle CSS, we don't just support technology-we empower transformation. As part of Oracle's elite Customer Service Organization, CSS builds long-term partnerships with top-tier clients, delivering tailored, mission-critical solutions that drive innovation, performance, and business success.
About the Role:
We're seeking a dynamic and driven Oracle ERP Cloud Technical Consultant who thrives on solving complex business challenges through smart integrations and scalable extensions. If you're passionate about cloud technologies and want to make a real impact, this is your opportunity.
What You'll Do:
What You Bring:
Educational Qualifications:
Why Oracle CSS?
