Company Description
PumPumPum is India's first asset-light vehicle leasing technology platform, built on a simple thesis - that a salaried employee should never have to own a car. We enable corporates to offer structured, tax-efficient car leasing as an employee benefit, fully managed and tech-enabled. Now we're taking it further. Through our integrated fleet and driver operations, we're solving the last mile of corporate mobility - ensuring every commute is reliable, quality-assured, and professionally managed. PumPumPum is no longer just a leasing platform. We're building India's most trusted full-stack corporate mobility operator.
Role: Ground Operations Executive You will be the boots on the ground - onboarding drivers, managing daily operations, tracking collections, and ensuring smooth fleet functioning.
Key Responsibilities
Onboard driver partners for PumPumPum's fleet and aggregator programs (Uber, Ola, etc.)Daily driver allocation, scheduling, and vehicle coordinationTrack collections, EMI follow-ups, and recovery from driver partnersMonitor driver behaviour, discipline, and compliance on a daily basisConduct field visits and driver check-ins across BengaluruHandle grievances, escalations, and conflict resolutionMaintain driver records, KYC documents, vehicle logs, and activity trackersReport daily/weekly operational metrics to the managerCoordinate with internal teams for issue resolution
Requirements
Prior experience in driver management, fleet ops, logistics, or mobility platforms - mandatoryFluency in Kannada and Hindi required; English preferredAbility to manage large driver groups and handle conflict effectivelyComfortable with field work and on-ground coordinationGood knowledge of Bengaluru geography and transport ecosystemBasic Excel, Google Sheets, and smartphone toolsExperience in collections or recovery is a strong plus
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