Why should you choose us?
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:
Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.
To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business - from sales to engineering, support functions to product development.
Let's build the future of mobile telecommunications together!
About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit
Job Summary:
We are seeking a highly motivated and analytical Business Analyst to join our dynamic team. The Business Analyst will play a critical role in bridging the gap between business needs and technical solutions, driving efficiency, and delivering impactful results. This individual will be responsible for gathering, analyzing, and documenting business requirements, collaborating with stakeholders, and ensuring the successful implementation of projects that align with organizational objectives.
Key Responsibilities:
Gather business requirements from stakeholders, translating them into clear, detailed functional requirements, and creating various artifacts like process flowcharts, user manuals and user stories.Ability to drive the discussion, resolve the conflicting requirements and derive the straightforward solution which should be user driven and user friendly. Evaluate existing business processes, identifying inefficiencies, and strive to improve operational efficiency and performance.Should be flexible to handle any change request.Act as a liaison between business users and technical teams, facilitating clear communication and collaboration to ensure alignment on project goals and solutions.Assist in the design, testing, and implementation of new systems and processes to ensure they meet requirements.Education & Skill:
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. (Master's degree a plus)5+ years of progressive experience as a Business Analyst or in a similar role.Experience with full software development lifecycle (SDLC) methodologies (Agile Scrum, Waterfall, Hybrid).Proficiency in business analysis tools (e.g., Jira).Proven experience in gathering, documenting, and managing business requirements.Ability to critically analyze complex requirements, identify root causes of problems, and develop effective solutions.Strong verbal and written communication skills to effectively convey technical and business information to diverse audiences.Excellent presentation capability to demonstrate over Show N Tell enabling the audience to understand new featuresBasic understanding of SQLExcellent understanding of Excel. Self motivated, quick learner with a zeal to work high paced environment.Nice To Have
Certifications such as CBAP (Certified Business Analysis Professional), CCBA (Certification of Capability in Business Analysis), PMP (Project Management Professional), or Agile certifications.
Read LessJob title - Senior Network-IPTX Engineer - Bangalore
Location - Bangalore, India
We are actively seeking a highly skilled and experienced Senior Network Engineer to join our dynamic infrastructure team based in Bangalore.
This pivotal role requires a hands-on leader who excels in designing, implementing, and maintaining robust and scalable network solutions, especially within modern data center environments.
The successful candidate will wield advanced expertise in both traditional and innovative networking and will play a critical role in shaping the network strategy and infrastructure that powers our enterprise. High performance, reliability, and security are central to our mission, and the Senior Network Engineer will be instrumental in ensuring these standards are met and exceeded.
Key Responsibilities
• Design and Build Data Centers: Take ownership of the end-to-end design, planning, and deployment of next-generation data center networks. Utilize Cisco/ Juniper switches and Apstra for network automation and intent-based networking, ensuring that the architecture is both scalable and resilient to meet the evolving needs of the organization.
• Network Architecture & Strategy: Develop and maintain comprehensive network architecture standards and roadmaps. Establish best practices that enable business growth while integrating new technologies, ensuring both immediate and long-term strategic goals are supported by a solid network foundation.
• Advanced Routing Expertise: Design, configure, and troubleshoot complex routing environments. Employ dynamic routing protocols such as BGP (Border Gateway Protocol), IS-IS (Intermediate System to Intermediate System), and OSPF (Open Shortest Path First) to maintain optimal traffic flow and ensure network resilience against failures and congestion.
• Network Automation: Leverage network automation tools to streamline and improve network operations. Implement automation for configuration management, deployment, and ongoing maintenance to reduce manual intervention and increase reliability and repeatability across the infrastructure.
• Performance & Optimization: Monitor network performance and proactively identify bottlenecks or inefficiencies. Utilize best-in-class solutions to analyze traffic, troubleshoot issues, and implement improvements that enhance the efficiency, availability, and robustness of network services.
• Troubleshooting & Support: Provide expert-level troubleshooting and resolution of complex network issues. Conduct root cause analysis to prevent recurrence and deliver high-quality support to minimize downtime and maintain business continuity.
• Security & Compliance: Implement and manage network security policies, firewalls, and other protective measures to safeguard the network infrastructure and associated company data. Ensure that all solutions are compliant with relevant industry regulations and standards, maintaining a strong security posture across all systems.
• Documentation: Develop and maintain thorough documentation of network architectures, diagrams, configurations, and operational procedures. Ensure that knowledge is well-captured and easily accessible for efficient troubleshooting, scaling, and knowledge transfer.
• Collaboration: Work closely with customers and cross-functional teams-including systems engineers, security engineers, and application developers-to deliver integrated, holistic networking solutions that align with organizational goals.
• Mentorship: Guide and mentor junior engineers, sharing expertise and best practices in network design and operations. Foster an environment of continuous learning, technical growth, and collaboration within the team.
Required Technical Experience & Qualifications
• Experience:
Minimum 7+ years of progressive experience in network engineering, with a significant focus on large-scale enterprise or service provider networks. Demonstrated ability to deliver projects at scale and contribute to sophisticated network environments.
• Data Center Networks: Proven track record in designing and building data center networks using Juniper switches and Apstra. Experience with other SDN/DCN platforms such as Cisco ACI, VMware NSX, or Arista CloudVision is an asset, but strong expertise with Juniper and Apstra is essential.
• Dynamic Routing Protocols: Deep understanding and hands-on mastery of dynamic routing protocols, including BGP, IS-IS, and OSPF. Must be adept at designing and supporting robust, efficient routing architectures and troubleshooting complex routing scenarios.
• BGP Expertise: Demonstrated capability in designing and implementing complex BGP peering strategies, including both iBGP and eBGP, as well as route reflectors and advanced policy-based routing.
• IS-IS and OSPF: Practical experience with IS-IS and OSPF multi-area design, optimization, and troubleshooting, ensuring scale and performance in dynamic environments.
• Juniper Junos OS: Strong proficiency in configuring and managing Juniper Junos OS, including system upgrades, performance tuning, and operational troubleshooting.
• Network Automation: Hands-on experience with network automation tools and scripting languages such as Python and Ansible. Ability to develop, test, and deploy automation scripts for routine and complex network tasks is highly desirable.
• Monitoring Tools: Familiarity with leading network monitoring and observability platforms such as Splunk, Prometheus, Grafana, and SolarWinds. Ability to interpret network metrics and visualize real-time and historical data for actionable insights.
• Virtualization & Cloud Networking: Understanding of modern virtualization technologies (including Kubernetes, VMware, and KVM) and cloud networking concepts for major platforms like AWS, Azure, and GCP.
• Mobile Network Architectures: Solid grasp of 4G and 5G mobile network architectures and technologies, with experience in Mobile Backhaul (MBH) network design, implementation, and troubleshooting.
• Problem-Solving: Exceptional analytical and problem-solving abilities, with a proven track record of working effectively under pressure in high-availability environments.
• Communication Skills: Excellent written and verbal communication skills, with the ability to document solutions clearly and interface effectively with stakeholders at all levels.
Education and Certifications
Bachelor's degree in a relevant field or equivalent professional experience.
• Relevant professional certifications are highly preferred, including but not limited to JNCIE-DC (Juniper Networks Certified Internet Expert - Data Center), JNCIE-SP (Service Provider), JNCIE-ENT (Enterprise), CCNP, CCIE, or other comparable credentials.
Why Join Us?
As a Senior Network Engineer, you will have the opportunity to influence the technological roadmap of a fast-growing enterprise, working alongside a talented team of engineers and IT professionals. You will be empowered to lead innovation in data center and enterprise networking, leverage the latest technologies in automation and intent-based networking, and contribute to the digital transformation of our operations. • Impact: Play a decisive role in architecting scalable, high-performance networks that power business operations and drive success. • Growth: Engage in challenging projects that push the boundaries of your technical knowledge and receive opportunities for professional development and certification. • Collaboration: Work in an environment that encourages teamwork, knowledge sharing, and innovation across technical disciplines. • Stability: Join an organization that values reliability, security, and long-term vision in its technology investments.
Read LessWhy should you choose us?
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security.
Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:
Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.
To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business - from sales to engineering, support functions to product development.
Let's build the future of mobile telecommunications together!
About Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has over 30,000 employees, and operations in 30 countries and regions. For more information visit .
Role Overview
RAN operations department operates from Japan and India with over 90 people working with different sub departments (Sections) > Main goal is to keep the Radio network consisting of 350,000+ cells available to provide services to the customer through.
Our Service Experience Centre is a division which contains experts of different skill set providing remote support for multiple networks across various geographies from one central location.
The RAN Advance Support Team in SXC oversees anticipating problems and solving the issues which cannot be solved by the Fault Management team in RAN domain, and proactively identifies and is accountable for problem resolution. Issues which require level3/Dev (R&D) will be handled here, and the necessary vendor interface processes followed. It also provides Resolution Management and root cause analysis with the resource to resolve complex incidents. Advance Support is technology specific which means there is team for each technology (4G/5G/Indoor/Small Cell, etc.).
What will you do?
We are looking for a highly skilled and experienced RAN SME to support virtualized RAN (vRAN) operations across LTE and 5G technologies. The ideal candidate will be responsible for end-to-end system operations, incident and problem management, preventive maintenance, and performance optimization. This role requires strong technical expertise in telecom systems, Linux environments, and cloud-native technologies, along with excellent coordination and communication skills across global teams. Extended support during off-hours and weekends is expected for critical network events. Experience with cloud-native platforms like Kubernetes and Docker is a plus.
Troubleshoot complex network issues using detailed call flow analysis. Perform preventive maintenance and health checks to ensure network stability. Handle incidents and lead problem management for long-term resolution. Identify and resolve bugs in 4G/5G Open RAN products across multiple vendors. Upgrade RAN network elements and validate cross-version compatibility. Use Linux systems for diagnostics, scripting, and log analysis. Develop MOPs/SOPs based on operational experience and governance inputs. Design closed-loop automation by understanding end-to-end system behavior. Monitor and optimize network performance using AI/ML analytics tools. Possess hands-on experience with Kubernetes, Docker, and cloud-native platforms. Coordinate with vendors and product teams for feature releases and support. Work closely with field teams to prioritize remote recovery and reduce site visits. Ensure multi-vendor interoperability through testing and validation. Support integration of RAN Intelligent Controllers (RIC) for optimization. Assist in scaling Open RAN deployments with robust configuration planning. Contribute to Open RAN security across software and hardware layers.Conduct regular Knowledge transfer session to Monitoring / L1 FM / Field Teams and colleagues within L2 Team "r access to live network nodes within SLA.Qualifications: Minimum Qualification:
Bachelor's Degree in Electronics/Electronics and TelecommPreferred Qualification:
CKA/CKADExperience:
10 years' experience in Telecom Managed Services / Rollout. Profile having 5+ years of relevant experience in RAN Operation.RAKUTEN SHUGI PRINCIPLES:
Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, always advance. Only be satisfied with complete success - Kaizen.Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.Speed Speed Speed Always be conscious of time. Take charge, set clear goals, and engage your team. Read LessAbout the Role We are seeking an experienced Senior Angular Developer to design, build and maintain large scale, high-performance single-page applications (SPA) and micro-frontends. You'll play a key role in migrating our product from Angular 16 to Angular 19 within an Nx monorepo, leveraging single-spa, SystemJS, and webpack. This role offers the opportunity to shape architecture decisions, establish best practices, and mentor a growing team.
Responsibilities:
• Design, develop, and optimize scalable Angular applications and microfrontends using Angular, TypeScript, and RxJS.
• Lead the migration from Angular , including planning, compatibility analysis, incremental rollout, and testing strategies.
• Architect and maintain projects within an Nx monorepo, ensuring modularity and maintainability.
• Implement and manage microfrontend integration using single-spa and SystemJS.
• Build reusable UI components, enforce consistency in styling, and ensure compliance with accessibility standards (WCAG).
• Optimize application performance with strategies such as lazy loading, differential loading, change detection tuning, and bundle optimization.
• Establish and maintain automated testing suites (unit + e2e) using Jest/Karma and Cypress/Playwright.
• Collaborate cross-functionally with backend, QA, and DevOps teams to build robust CI/CD pipelines and deployment workflows.
• Conduct peer code reviews, mentor mid-level/junior engineers, and drive adoption of front-end best practices.
• Troubleshoot, debug, and resolve production issues; maintain observability and logging practices for frontend services.
Must-Have Skills
• 5+ years of experience with Angular (components, DI, lifecycle hooks, change detection, RxJS).
• Strong TypeScript expertise.
• Hands-on experience with Nx monorepo architectures (managing apps/libs).
• Proven experience in micro frontend development with single-spa and SystemJS.
• Strong understanding of webpack configuration and build optimization.
• Familiarity with state management (NgRx or similar).
• Experience in CI/CD pipelines and Git workflows.
• Strong testing background (unit + e2e).
• Excellent debugging and performance profiling skills.
• Experience with Docker/Kubernetes and cloud deployments.
• Strong communication skills, able to explain technical decisions to both technical and non-technical stakeholders.
Nice-to-Have Skills
• Prior experience migrating Angular major versions.
• Exposure to SSR/Angular Universal.
• Knowledge of telecom domain.
• Familiarity with feature flags, observability tools (Sentry/NewRelic), and frontend security practices (XSS, CSP).
• Strong understanding of UI/UX principles and accessibility (a11y).
Soft Skills:
• Strong communication skills; able to explain technical decisions to both technical and non-technical stakeholders.
• Experience mentoring team members and leading small engineering initiatives.
• Ownership mindset and ability to balance trade-offs pragmatically.
Read LessWhy should you choose us?
Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit:
Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global.
To support our ambitions to provide an innovative cloud-native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business - from sales to engineering, support functions to product development.
Let's build the future of mobile telecommunications together!
About Rakuten Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit
PRINCIPLE RESPONSIBILITIES:
REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE:
8+ years of experience as a Escalation lead/Operations Lead/Technical Consulting Engineer. First-hand customer and field facing experience or having worked in real world production environment such as Telco/Enterprises.8+ experience working on product and solution architectures in the area of data centre connectivity/fabric solutions. Experience working with vendors such as Cisco/Juniper is highly preferred.CCIE/JNCIE certified datacentre expert is preferred with hands-on Cisco ACI expertise.Solid understanding of Cloud Data Centre architectures including the routing connectivity L2/L3 design. Solid knowledge preferred in the following areas: Ethernet, IP & IPv6 routing protocols (BGP, ISIS, OSPF, PIM, IGMP; etc.), Overlay Protocols such as EVPN, L3VPN etc.Experience designing and working with the network services i.e. Load balancers & proxies, Data Centre security like IPS, WAF etc.Familiarity with Network Design related artifacts such as Architecture, HLD, LLD etc.Knowledge of Network Automation & Techniques.Strong analytic, interpersonal, and communication skills.Ability to work with cross functional teams.Capability to work with minimum supervision.Proven problem-solving abilities.Familiarity with Virtualization and Cloud Native architectures and technologies such as OpenStack, VMWare, Kubernetes, OpenShift etc.Knowledge of Network virtualization and Container networking solutions such as Calico, VMWare.Experience working with SDN (Software Defined Networking) Controllers, Data Center & Telco Network Orchestration. Experience working with products and solutions such as include Open daylight, ONAP.Experience in working with opensource networking solution stacks and products. Examples include NGINX, HAPROXY, Traffik, MetalLB, Service-meshGood understanding of 5G architecture and 5G cloud infrastructure requirements.Server network acceleration techniques such as SRIOV, DPDK.Proven leadership ability and ability to work with leadership at all levels.Strong analytic reasoning skills and the ability to communicate with ease both internally within the company as well as externally with customers/partners.Proven problem-solving abilities and abilities to work with minimum supervision.KEY INTERFACES FOR ROLE:
This section should identify the key interfaces with other roles/departments/customers the role holder has / required to have for this position.
Key interfaces include the end-customers, operations teams, vendors/partners and the RCP product owners. Read Less