Shilton Hospitality Pvt Ltd is a dynamic hospitality company offering a range of services including business hotels, resto-bars, catering facilities, music festivals, and leisure resorts. The company is dedicated to providing exceptional experiences and high-quality services to its guests.
This is a full-time on-site role for a Stewardess located in Bengaluru. The Stewardess will be responsible for providing excellent customer service, supporting guests, ensuring cleanliness and orderliness of assigned areas, and assisting with various hospitality-related tasks. The Stewardess will also be required to interact with guests, handle guest inquiries, and provide a pleasant and efficient service.
Company Description
Shilton Hospitality Pvt Ltd is a dynamic hospitality company known for its diverse portfolio, including business hotels, resto-bars, catering services, music festivals, and leisure resorts. Our focus is on delivering exceptional customer experiences across all our offerings. We aim to create memorable moments for our guests through our high-quality services and outstanding hospitality.
Job Description
This is a full-time, on-site Senior Bartender role located in Bengaluru. The Senior Bartender will be responsible for mixing and serving drinks, creating beverage menus, managing bar stock, and ensuring customer satisfaction. The position also includes supervising and training junior bartenders, handling cash transactions, maintaining cleanliness and organization in the bar area, and providing excellent customer service.
Roles and Responsibility :
Serving Alcoholic and Non-Alcoholic Drinks: Bartenders prepare and serve drinks based on customer orders, ensuring accuracy and quality.
Customer Service: Engaging with customers, providing excellent service, and ensuring they have a good experience. This includes making recommendations and handling special requests.
Maintaining Cleanliness: Bartenders are responsible for keeping the bar area clean and organized. This includes wiping down counters, cleaning glassware, and ensuring the bar area is stocked with supplies.
Mixing Drinks: Bartenders should know how to mix a variety of cocktails and drinks, including classic and signature drinks, using appropriate techniques.
Managing Inventory: Keeping track of stock levels for spirits, mixers, garnishes, and other bar supplies. Bartenders may need to place orders or report low stock.
Handling Cash and Payments: Bartenders often handle cash, process credit card payments, and may be responsible for opening and closing the register.
Ensuring Customer Safety: Monitoring customer behavior to prevent over-intoxication and managing situations where guests need assistance. Bartenders may need to refuse service to customers who have had too much to drink.
Adhering to Legal Requirements: Ensuring compliance with local laws regarding the sale and consumption of alcohol, including checking IDs to verify legal drinking age.
Setting Up the Bar: Bartenders prepare for the night by setting up the bar, arranging supplies, and ensuring all equipment is working correctly.
Handling Special Events: If working in a venue that hosts events, bartenders may be responsible for serving drinks at private parties, weddings, or corporate events.
Qualifications
Expertise in Bartending and Food & Beverage servicesStrong Customer Service and Communication skillsExperience in Cash HandlingAbility to supervise, manage, and train junior staffExcellent time management and organization skillsRelevant certifications in bartending or hospitality are a plusPrior experience in a similar role preferred Read Less