Company Detail

Job Openings

• S

  Department Manager  

  Shoppers Stop

  Permanent - Nashik

  Posted: 06/02/2026

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  JOB DESCRIPTIONRole: Department Manager Reporting To: Unit HeadPeople... Read More

  JOB DESCRIPTION

  Role: Department Manager

  Reporting To: Unit Head

  People Reporting To DM: Customer Care Associates

  Qualification: Graduate/MBA/PGDBM

  Experience: Min.2-year Managerial experience

  Salary: Upto 500000 p.a

  
  

  Key Deliverables

  
  

  Achievement of Budgeted Plan

  Works out action plans/tactics to match requirement

  
  

  Competition mapping

  Identifies parameters to track competitionBuilds resources and databases of information on an ongoing basis by networkingCreates an index and updates it

  
  

  Inventory Management

  Does process mapping for movement of stocks from receiving bay to floorInitiates stock-takes as per the agreed and laid down procedureEnsures effective displays with the objective of achieving greater number of stock turnsPlans for perpetual inventory

  
  

  Customer care/customer service

  Ensures customers are guided to enable them to avail of value added services like gift-wrapping, alterations, exchanges & other conveniencesSets up processes/initiates plans to build for moments of magic, avoid customer complaints & grievances

  
  

  Customer feedback

  Sets up mechanism for recording of verbal complaints / suggestionsEnsures collation of data on customer complaints / suggestions and circulates it to relevant peopleEnsures in service recovery within agreed time-line (72 hours)Ensures customers queries are addressed and complaints / grievances are resolved (I.e. moments of misery are converted into moments of magic)

  
  

  Manpower availability

  Anticipates shifts in customer entry pattern and directs supervisors to schedule CCA availability accordingly

  
  

  Floor presentation

  Understands the Visual Merchandising plan and customer buying process and translates the VM plan to match local needs and as per stock availabilityCommunicates the above to supervisors

  
  

  Arrangement of stock in space allocated as per plan

  Creates display plan of merchandise for his sections on the basis of underlying principlesCommunicates the display plan and the underlying principles to the supervisors for the purpose of execution

  
  

  Analysis and reporting

  Analyzes available data, identifies causes and suggests solutionsIdentifies all reports that need to be generated with frequency, schedules and identifies sources of informationEnsures compliance

  
  

  Shrinkage control

  Identifies most pilfered products and common methods of pilferage

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• S

  Visual Merchandiser  

  Shoppers Stop

  Permanent - Bangalore

  Posted: 06/02/2026

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  Job Title: Zone Visual Merchandiser HeadReports To: Zonal HeadDepartme... Read More

  Job Title: Zone Visual Merchandiser Head

  Reports To: Zonal Head

  Department/Group: Visual Merchandising

  Work Experience: 10+ years

  Location: Bangalore

  
  

  Role and ResponsibilitiesManage zone budgets, ensure timely expense closure, and review financials monthly.Lead initiatives to enhance business through displays, trend zones, and windows.Ensure high-quality, timely displays with ratings above 4, and drive regional initiatives monthly.Roll out four model store plans monthly, publish monthly reports and ratings, and oversee timely new store openings.Conduct monthly training sessions for Area Controllers and AVMs and prepare UVMs for professional growth.Regularly review VM operations, activity, and campaign ratings, and ensure vendor performance aligns with standards.Foster consistency in product presentations across zones, maintaining quality and adherence to MDM standards.Select and develop three new vendors each quarter, focusing on quality, innovation, price, and delivery.

  
  

  Top KPI's (Ideally Measurable) for this role are

  Budget and expense managementDrive and measure profitability from clusters, trend zone, windows, tables and sense of arrivalsQuality window displaysDrive zonal initiativesMDM - Product presentationModels stores roll outReports managementVendor managementNew store expansion and trackingTraining and development of the team

  
  

  Qualifications and Education Requirements

  Graduate/Diploma in Fashion Technology / DesignGraduate in Fine Arts/NIFT/ PEARL/ NID preferred

  
  

  Preferred competencies

  Strong leadership and team managementExcellent communication and interpersonal skillsAbility to drive profitability and financial disciplineProficiency in vendor selection and developmentHigh attention to detail and quality controlStrategic planning and execution skills

  
  

  Preferred Industry

  Retail Only

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• S

  Beauty Advisor  

  Shoppers Stop

  Permanent - Mumbai

  Posted: 06/02/2026

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  Job Title: Beauty Advisor, Fragrance Specialist, Makeup Artist, Skinca... Read More

  Job Title: Beauty Advisor, Fragrance Specialist, Makeup Artist, Skincare Consultant & Stylist

  Reports To: Assistant Store Manager/Counter Manager/Store Manager

  Department/Group: Operations

  Location: Mumbai

  
  

  Work Experience: 0-2 years

  Reportees: No

  
  

  Job Description

  Role and Responsibilities

  
  

  Sales

  
  

  % contribution to store sales and consistently achieves IPT/AUS/Conversion target set by the ManagerHelps Manager in executing monthly action plan including events calendarAdheres to out-of-stock procedures as set by ManagerActively participates in the FIFO process and management of Testers as per guidelines set by ManagerNumber of focused services carried out (% contribution to sales) (e.g. You time services for CL)Effectively closes the Sale, thanks the customer, and invites themCustomers Follow-up (e.g. 1-2-3 connect for EL, 2-2-2 for CL, 3-3-3 for BB)

  
  

  Consultation

  
  

  Greets customers upon arrival with a verbal greeting and smileFully investigates customers' needs using open-ended questions and demonstrates active listeningDemonstrations and consultations are hygienic and educational

  
  

  Product and Technical Knowledge

  Displays a competent level of Product Knowledge, and keeps up-to-date in this areaE-LearningAware of and adheres to security and cashiering procedures

  
  

  Personal and Counter Image

  
  

  Brand dress code and grooming followed, and the strong personal image displayedMaintains hygiene of counter, clean and tidy work area (during and after demos and applications)Follows procedures for using a tester, to ensure hygienic cleaning, application, and samplingKeeps brush belt clean and in good order.

  
  

  Communication and Relationship Building

  
  

  Maintains good relationships with Customers, Store, SSL and Brand teams, Mall ManagementAttends Learning Labs/scheduled workshops, contributes to training sessions/meetings, and keeps oneself informed of all store activitiesCommunicates essential information to the store teamIs keen to help the team with their tasks, also accurately and timely completes their own task

  
  

  Commitment

  
  

  Punctual, flexible, and has a responsible attitude towards breaks and absenceEnsures compliance with the company's code of conduct and SOPsSelf-motivated, uses own initiative, and takes direction well

  
  

  Qualifications and Education Requirements

  High School Graduate or equivalentKnowledge of computer applications such as Microsoft Outlook, Word, Excel, PowerPoint, etc.

  
  

  Preferred Competencies & Skills

  Technical skills: Retail selling skills, Effective communication, and makeup skillsOther Skills: Customer orientation, learning proficiency, planning and organizing, team player, influencing, problem-solving, Innovative, In touch with current trends, styles, colors, and also the taste of the Indian market.

  
  

  
  

  Preferred Industry

  Beauty/ Retail /Apparels/Salon/Aviation/Hospitality

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• S

  Designer  

  Shoppers Stop

  Permanent - Mumbai

  Posted: 06/02/2026

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  Job Title - Home Designer_ManagerWork Experience - 5-7 yearskey Respon... Read More

  Job Title - Home Designer_Manager

  Work Experience - 5-7 years

  key Responsibilities: -

  Trend & Customer Insight

  Conduct global and local market trend research: materials, textures, finishes, colours, and prints.Analyse consumer preferences, user experience, and behaviour to design relevant products.Create and maintain seasonal design direction aligned with brand positioning.

  Product Conceptualization & Design

  Develop design concepts from concept to final product including:3D renderingsPrints / Material /colour specificationsPackaging concepts and designsEnsure designs meet functional, ergonomic, and aesthetic standards.Balance innovation with sustainability goals and cost targets.

  Range & Collection Development

  Build cohesive collections for multiple seasons/year including:Theme creation & mood boardsSurface designs , Prints & graphicsCoordinated range planning across categories (textile + hard goods)Work closely with Buying / merchandising to align assortment with business strategy.

  Vendor & Production Collaboration

  Partner with buyers , sourcing teams & manufacturers to ensure design feasibility.Review prototypes, samples, and pre-production products.Conduct on-site vendor visits for material selection, sampling, and quality validation.

  Costing & Compliance

  Support cost optimization through material efficiencies and design techniques.Ensure products comply with safety, sustainability, and quality standards.

  Cross-functional Collaboration

  Work closely with B&M, marketing and retail teams for product success in market.Provide design support for in-store displays, lifestyle photoshoots, and storytelling.

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