About SmartQ:
We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of "how do we make people feel the best every day!"
On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
Are you excited to join our team as Executive - Operations?
Do you enjoy carrying out operations efficiently and feel enthusiastic about maintaining mutually beneficial relationships with clients? If your answer is a resounding yes, then we are hunting for you.
As Executive- Operations at SmartQ, your primary goal will be to take responsibility for managing and optimizing the day-to-day operations to ensure efficiency, quality, and alignment with the overall strategic goals of the organization. In addition, you must be adept at strategic planning, team leadership, and problem-solving to navigate the complexities of operational management.
Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!
Roles and responsibilities:
Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.Drive the adoption process by assisting in downloading and using the App, providing training, and supporting those without the App to order and pay through various payment wallets.Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.The candidate will be required to work six days a weekQualifications:
Passionate about providing top-notch service to both clients and employees. Possess strong communication skills in both English and the local language, ensuring a positive and excellent experience for all with a positive attitude.Tech-savvy with basic computer knowledge, a passionate learner, and characterized by honesty and integrity.A team player with the ability to lead and manage food partner employees, demonstrating self-motivation to take initiatives.A graduate with a preference for holding a minimum craft course certification in Hospitality.Requires a minimum of 0-1 year of relevant experience.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessAbout SmartQ
We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 13 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 20 billion USD.
To know more about the 5 key pillars that surround our culture check out our LinkedIn 'Life' page. You will be amazed to be a part of our growth story -
Are you excited to join our team as a Key Account Manager?
Are you passionate about managing and nurturing relationships with key clients/customers of a business? If your response is a resounding yes, then we are hunting for you.
As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest.
If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!
Key roles and responsibilities
Lead the company's dynamic food service sales efforts and develop/maintain relationships with food service institutions at all levels.Manage an individual expense account within budget guidelines.Maintain ongoing relationships with customers and drive conversations to inform them about new developments in the company's products.Develop quotes and proposals.Negotiate by phone, email, and in person. Must be comfortable with legal documents.Attend client meetings, food committee meetings, and other events related to clients.Maintain effective, professional relationships with customers, vendors, and fellow employees.Administer unit operations in accordance with the standards required by SmartQ, and handle contract specifications and statutory regulations.Responsible for the overall resourceful management of the unit, providing great quality food services and healthy partner management.Responsible for monitoring and ensuring food services to agreed standards and specifications.Ensure economic and efficient utilization of resources including utility, people, and technology.Analyze and help on-site/off-site partners manage effectively.Communicate regularly with clients to stay updated on operational activities and happeningsAction plans are completed following client satisfaction surveys and audits.Ensure all products are correctly priced in line with client agreement and specifications.Complete manpower schedule within the budget. Adjust labor schedule in line with sales.Ensure site adherence to safety standards as per SLA.Educational Qualification & Skills Required
Experience in the food industry required.Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions.The ability to handle pressure and meet deadlines.Flexible and willing to take on any tasks to support team efforts.Excellent written and verbal communication skills.Strong interpersonal skills.Sound knowledge and experience of working with food, technology, and leverage people.Results, be accountable, and hold accountable.Proven experience in managing successful teams in a similar environment.Basic Food Hygiene certificate and knowledge of QHSE standards.Excellent financial and application acumen.Self-motivated, agile, and able to adapt to a changing environment.Overall 5+ year's experience with a minimum of 3 years in a similar role.Graduate/Diploma in Hotel Management discipline.Knowledge of the local language is mandatory.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessAbout SmartQ:
We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of "how do we make people feel the best every day!"
On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
Are you passionate about selling products or services to prospective customers? If your response is a resounding yes, then we are hunting for you. As Associate - Enterprise Sales, your primary goal will be identifying and reaching out to potential enterprise-level clients who may benefit from the products or services offered by the company.
In addition, your role will be establishing and nurturing relationships with key decision-makers within target enterprises and creating and delivering compelling sales presentations to demonstrate the value proposition of the products or services. This may involve showcasing how the offering can meet the enterprise's strategic objectives.
If you are a dynamic, results-oriented sales professional with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a difference in the world of food and technology? Join us now!
Roles and responsibilities:
Builds business by identifying and selling prospects, maintaining relationships with clients.The ability to reach out to potential customers who haven't expressed prior interest in your product or service. It requires confidence, persuasive communication, resilience, and good product knowledge. Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and analyzing sales options. Managing and analyzing customer interactions and data throughout the customer lifecycle.Sell products by establishing contact and developing relationships with prospects, recommending solutions.Maintains relationships with clients by providing support, information, and guidance, researching and recommending new opportunities, recommending profit and service improvements.Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Ensure high levels of customer satisfaction through excellent sales service.Identify customers' needs and information on product features.Follow and achieve department's sales goals with team help on a monthly, quarterly, and yearly basis. Remain knowledgeable on products offered and discuss available options.Process POS (point of sale) purchases. Team up with co-workers to ensure proper customer service. Build productive trust relationships with client. Suggest ways to improve sales (e.g. planning marketing activities)Qualification:
Proficiency in English. 0-1-year experience in related field. Hands-on experience with CRM software is a plus.Thorough understanding of marketing and negotiating techniques. Fast learner and passion for sales.Self-motivated with a results-driven approach. Proficiency in MS Office, MS Excel. Strong presentation and networking skills. BBA/ BBM/ B. Com/ MBA degree.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessAre you ready for an exciting opportunity where you can bring your creativity, agility, and innovative thinking to life?
Whether you're actively looking or just curious about the market, this might be exactly what you've been waiting for!
We're looking for a creative storyteller (3+ years' experience) to join us as Content Specialist at SmartQ.
Your mission: Research, ideate, and create compelling content that engages diverse audiences, strengthens our brand voice, and aligns with our core values.
You'll be a key member of our Marketing team, working cross-functionally with various departments to ensure our message resonates and drives impact.
Content at SmartQ (Bottle Lab Technologies Pvt Ltd)
We're a team of innovative, curious minds who love to experiment, learn, and grow faster than the norm.Every month, our marketing team delivers 500+ content pieces that power SmartQ's growth enabling sales, operations, and hiring teams to achieve their goals faster.As our Content Specialist, you'll be at the heart of audience-focused storytelling, creating impactful, interactive, and creative content while working seamlessly with cross-functional teams to meet business objectives.What You Will Be Doing
1. Branding (Client, Vendor & Employer Branding)
Client Branding: Create content for client-facing branding initiatives such as cafeteria signage, wall graphics, digital displays, onboarding kits, and other client communication materials that reflect both SmartQ's brand voice consistently.Vendor Branding: Develop content for vendor kits, HSEQ kits, counter signage, digital standees, and menu boards to ensure messaging consistency and a professional brand experience.Employee Branding: Produce internal content such as welcoming kits, newsletters, internal communication campaigns, and communication for the SmartQ cafeteria to engage employees and promote organizational culture.Write and maintain consistent messaging and tone across all branding materials to ensure alignment with broader business and marketing objectives.2. Client Servicing (Client-Specific & End-Consumer Content)
Produce content tailored to specific client requirements for Launch, monthly campaigns and deliverables, ensuring alignment with brand voice and objectives.Design end-consumer-focused content for new launch communications, promotions, and engagement campaigns, including banners, digital standees, in-app notifications, emailers, table-top cards, and social media creatives.Write short, impactful copy for campaigns and creatives that is clear, engaging, and drives action.3. Growth (Awareness & Engagement)
Write impactful copy for product descriptions, educational materials, manuals, and collaterals.Develop and refine content for our app, digital products, and website improving it month on month.Consistently create blogs, articles, newsletters, and case studies to engage our audience.Craft compelling testimonials and stories that highlight client success.Ideate engaging content for social media captions and notifications.Contribute fresh ideas to monthly marketing campaigns and brand initiatives.What You Need to Bring:
Strong copywriting skills and the ability to craft engaging long-form content.Creativity, agility, and a growth mindset to adapt to evolving priorities.Strong understanding of audience-specific content creation.Excellent collaboration and communication skills to work across departments.Ability to distill complex ideas into simple, impactful messaging.Organisational skills to manage multiple projects simultaneously.Basic understanding of the food and tech industry (a plus).What's In It for You?
A collaborative organisational culture that values creativity, innovation, and understanding.The freedom to explore ideas and see them come to life.Career growth in a high-impact role your work will be seen across India.A team big enough for growth but lean enough for your contributions to make a genuine difference.Comprehensive benefits, including flexible leave policies and easy-to-use health insurance.Where to From Here?
We want to make sure it's a great fit from both sides, you'll step into a role you love, and we'll give you a workplace you're proud to be part of every day.
Take a peek into our world on Linkedin !
SmartQ is an equal opportunity employer committed to providing a working environment that embraces, values, and champions diversity, equity, and inclusion.
Who We Are & What We Do
SmartQ is a leading Food-Tech company solving complex business challenges with innovative solutions and cutting-edge technology.
Global Presence: Operating in over 14 countriesClient Base: 600+ clientsTeam Strength: 180+ passionate peopleHeadquarters: Bengaluru -our innovation hubRecent Milestone: Acquired by Compass Group, the world's largest foodservice company.Our Digital Cafeteria Suite transforms conventional cafeterias into Queue-less, Cashless, and Contactless experiences. With 25+ tech products, we deliver convenience at customers' fingertips for a world-class cafeteria experience.
While technology is in our DNA, food aggregation is at our heart. We partner with handpicked food providers, ensuring health, safety, and consistent quality. Through menu engineering and nurturing partnerships, we create an unmatched food experience.
With SmartQ, food breaks are fun again!
Read LessAbout SmartQ
We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 20 billion USD.
To know more about the 5 key pillars that surround our culture check out our LinkedIn 'Life' page. You will be amazed to be a part of our growth story -
Are you excited to join our team as a Graphic Designer Intern?
Are you passionate about creating visually stunning and innovative designs? If so, we want to hear from you! As a Graphic Design Intern, you'll play a key role in crafting engaging and cohesive visual experiences across various platforms. Working closely with our design and marketing teams, you'll contribute to the development of high-quality visuals that align with our brand identity and support new features. This is a fantastic opportunity for a detail-oriented individual looking to gain hands-on experience in the food and technology industry. Ready to make your mark and grow your skills? Join us today!
What you will be doing:
Gather and evaluate Product requirements in collaboration from the internal teams and key stakeholders.Illustrate design ideas using storyboards, process flows and sitemaps.Design posters, brochures and manuals for the company.Create original graphic designs (eg. images, sketches and tables) using Adobe Photoshop/ Illustrator.Prepare and present rough drafts to internal teams and key stakeholders.Assist in developing templates and style guides for presentation materials.Conduct layout adjustments based on user feedback.Adhere to style standards on fonts, colors and images or brand guidelines.Continuously improve the existing designs bringing the best possible output.What you need to bring:
Currently pursuing or recently completed a degree in Graphic Design, Marketing, Communications, or a related field.Proven portfolio of Graphic designingProficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).Basic knowledge of graphic design principles and tools (e.g., Adobe Creative Suite) is a plus.Strong creative and analytical skills with a keen eye for detail.Ability to work independently and manage multiple projects simultaneously.Effective communication and teamwork skills.Creativity and a passion for visual storytelling.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place
Read LessAbout SmartQ
SmartQ is a leading B2B Food-Tech company that solves complex business problems with the help of innovative solutions and cutting-edge technology.
We are an MNC - multinational company that has its presence across 14 countries with more than 600 clients and a strong family of 500+ people, Bengaluru being our headquarters is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 200 billion pounds.
Our Digital cafeteria suite transforms any conventional cafeteria into a digital one making it a Queue-less, Cashless & Contactless cafeteria. We are a customer-centric company that has developed more than 25 tech products to provide the convenience of ordering and engaging customers at their fingertips, hence enabling the world-class cafeteria experience.
While technology is the DNA of our company, Food aggregation is in our hearts.
Our Aggregation vertical helps clients by working with a diverse set of food partners who are carefully analysed & handpicked. We Nurture them to provide excellent food service with a core focus on health, safety & consistent quality. SmartQ's menu engineering ensures the likes and tastes of the client & brings the best out of the food partner resulting in the ultimate food experience at the cafeteria.
Food breaks are fun again with SmartQ!
Are you excited to join our team as Product Designer?
Are you actively looking for a new opportunity where you impact people by Designing products that impact people across the world? Or just checking the market? Well you might just be in the right place!
SmartQ family is looking for a Product Design Le ad who is highly creative, innovative, self-motivated and has hunger to build impactful/ innovative products.
Key roles and responsibilities:
1. Lead product design strategy
Set the vision for all the products (India Region) and develop Product strategy in collaboration with Director of Design, Product director and Engineering headCreate innovative designs which effectively respond to briefs and solve for the challenge presented. (Deliverables include-but not limited to-high-level and/or detailed user flows, wireframes, and mock-ups to effectively communicate design ideas).Create Design strategy for scale, update atomic design system in collaboration with Product design team and key stake holders to improve efficiency and consistency across product lines.Innovate and build better user experiences that evolve and define visual systems and generate or upgrade the visual language.2. Enable growth in Collaboration with Key Stake holders
Collaborate with multiple stake holders to understand the current product suite and leverage the research to build the effective product suite.Communicate design intent to cross teams and stakeholders with clear rationalization and justification for design work prioritising advocacy for users' needs.Actively work with product trio foster with a data-driven, strategic design approach to achieve product goals in a timely manner.Derive key metrics and performance indicators and measure, track and continuously optimise to achieve the overarching goal.Partner with product managers, engineers, marketing team, and designers to oversee the user experience of a product from conception until launch and sustenance.3. Lead & mentor the team
Guide the team of Product Designers to conceptualize/ Design flows and experiences that are incredibly simple to use but elegant and Impactful to experience.Sparks thoughts/ innovative ideas in the team and bring the best of the teammates by nurturing, mentoring, and leading them in the right pathWork closely with operations and business teams to better understand the business and ground reality through users' point of view, and with marketing, tech operations teams to launch products that communicate effectively.Practice design thinking process throughout the product life cycle and guide the team with focus on fundamentals of the design thinking process and deliver best products to the worldQualifications:
We are looking for a person who has been there and done that; someone who has built products from scratch and scaled it across multiple platforms (Android, iOS), devices (Large form factors), countries and culturesExperience designing enterprise products for 8-10 years preferably in F&B (Food & Beverage) industry/ B2B (Business 2 Business) service industry. Should have bachelor's degree in design (e.g., interaction, graphic, visual communications, product or relevant), or equivalent practical experience.One who has problem solving mindset and empathizes with users and keeps the user at the centre of every design decision. Should have prior experience in partnering with UX research team to amplify research and design impact.Extensive experience in visual design, Interaction design, in-depth understanding of designing, wire-framing, prototyping tools to demonstrate how a particular flow or interaction will work.Evidence of strategic product thinking with the ability to develop product goals, identify opportunities, and make decisions based on the impact to people and the companyExperience in building relationships with outstanding written and verbal communications skills and the ability to influence both internally and externally.What is in it for you?
Ability to perform in a truly flexible environment: the agility of a start-up and the Stability of an MNC.Good career growth with high impact Job. Your designed Product will be implemented across India and will become reference for 13 other countries where other SmartQ products are implemented.Benefits of working at SmartQ:
SmartQ is an innovative and dynamic company that values its employees and strives to create a positive and fulfilling work environment. Here are some key benefits that make SmartQ an excellent choice for prospective employees:
Innovative Work Culture: SmartQ fosters an innovative and collaborative work culture, encouraging employees to think outside the box and contribute creative solutions to challenges.Career Growth and Development: SmartQ is committed to the professional development of its employees. The company offers ongoing training programs, mentorship opportunities, and a clear career path to help employees achieve their professional goals.Work-Life Balance: SmartQ understands the importance of work-life balance and strives to create a supportive environment that allows employees to excel in their careers without sacrificing their personal lives.Competitive Compensation and Benefits: SmartQ offers competitive salaries and a comprehensive benefits package, including health insurance, retirement plans, and other perks to ensure the well-being and financial security of its employees.Diverse and Inclusive Environment: SmartQ values diversity and inclusion. The company is committed to creating a workplace that celebrates differences and provides equal opportunities for all employees.Flexibility: SmartQ recognizes the changing nature of work and supports flexible work arrangements, including remote work options, to accommodate the diverse needs and preferences of its employees.Team Collaboration: SmartQ believes in the power of teamwork. Employees collaborate across departments, fostering a sense of camaraderie and shared achievement.Social Responsibility: SmartQ is dedicated to corporate social responsibility and encourages employees to participate in community service initiatives and environmental sustainability programs.Fun and Engaging Work Environment: SmartQ believes that a positive and fun work environment enhances productivity and job satisfaction. The company organizes team building activities, social events, and other initiatives to promote a sense of camaraderie among employees.Message from CEO:
With the opportunity of influencing the way more than 2 billion meals get consumed across the globe, working at SmartQ comes with a great privilege and responsibility. At SmartQ our vision has flowered from a deeply rooted emotion to Mother Earth and ourselves, as to
Enable people to make healthier choices for themselves and the planet
With the help of cutting-edge technology and the most vibrant minds coming together we are on the path of building towards this larger Goal.
Come join us in this eventful, and purpose driven journey at SmartQ.
Read LessAbout SmartQ:
We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of "how do we make people feel the best every day!"
On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
Are you excited to join our team as Associate Relationship Manager?
As Associate Relationship Manager at SmartQ, your primary goal will be to lead and oversee a frontline Partner team of food service associates. In addition, the candidate must coordinate various tasks related to food production planning, engineering, and front-of-house services. Also, ensure all activities comply with Health & Safety and Food Safety regulations.
Exercise general responsibilities to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Additionally, focus on enhancing the overall customer experience through effective management and service delivery.
Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!
Roles and responsibilities:
Promote a positive work culture and ensure punctual delivery of high-quality service. Resolve issues and promptly report incidents, accidents, and near misses to the reporting manager.Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.Collaborate effectively within a team and demonstrate initiative when working independently. Uphold honesty and integrity, fostering a family-oriented culture.Possess excellent communication skills to engage with a diverse range of people, both within your work area and among various stakeholders.Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.Embrace a team-player mentality with a can-do attitude. Take pride in personal appearance and hygiene standards.Display self-motivation, responsibly using personal initiative. Maintain a positive attitude under pressure, demonstrating resilience and adaptability.Manage vendor rotations and plan the operations for the assigned clients.Qualifications:
Demonstrated experience in the food industry, with a solid understanding of operations and customer service.Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions.Resilient under pressure, capable of meeting deadlines and handling challenges effectively.Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels.Strong interpersonal abilities, fostering collaboration and teamwork.Expertise in food service, technology, and people management, ensuring smooth operations.Results-driven with a sense of accountability, focused on achieving business goals.Proven leadership experience, successfully managing teams in dynamic environments.Knowledge of HSEQ standards, with a Basic Food Hygiene certification.Financial acumen and proficiency in relevant applications, ensuring operational efficiency.Agile and adaptable, thriving in fast-paced and evolving work environments.Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management.Availability for a 6-day workweek, with a willingness to travel within city limits as needed.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessAre you passionate and bring the expertise in using the React library to build user interfaces for web applications? If your response is a resounding yes, then we are looking for you.
React Developer at SmartQ, your primary role will revolve around creating reusable UI components, making it easier to manage and update complex user interfaces. In addition, your role will also revolve around building UI interfaces, implement state management in React applications to control the dynamic behavior of components, execute and manage component lifecycle, implement routing, create responsive design, and much more.
If you are a dynamic, results-oriented engineer with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!
About SmartQ:
We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 20 billion USD.
To know more about the 5 key pillars that surround our culture check out our LinkedIn 'Life' page. You will be amazed to be a part of our growth story -
Key roles and responsibilities:
Developing new user-facing features using React.jsDeveloping complete applications like dashboards or mini products/modules.Building reusable components and front-end libraries for future useTranslating designs and wireframes into high-quality codeOptimizing components for maximum performance across a vast array of web-capable devices and browsersEnsure the technical feasibility of UI/UX designsAssure that all user input is validated before submitting to back end.Collaborate with other team members and stakeholdersQualifications:
4+ Years of Experience in Web development.Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object modelThorough understanding of React.js and its core principlesExperience with popular React.js workflows (such as Flux or Redux)Familiarity with newer specifications of EcmaScriptExperience with data structure libraries (e.g., Immutable.js)Knowledge of isomorphic React is a plusFamiliarity with RESTful APIsFamiliarity with modern front-end build pipelines and toolsAbility to understand business requirements and translate them into technical requirementsA knack for benchmarking and optimizationFamiliarity with code versioning toolsMessage from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift,
where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessWe are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 14 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru being our headquarters is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 20 billion USD.
Job Description
At SmartQ, we follow a simple but effective premise: "Focus on the responsibilities and everything else will follow. We are seeking a creative and motivated Graphic Design Intern to join our dynamic team. The intern will assist our marketing and creative departments in producing visual content that communicates our brand effectively and engagingly. This position provides an excellent opportunity to gain hands-on experience in graphic design while contributing to a variety of projects.
What you will be doing:
Gather and evaluate Product requirements in collaboration from the internal teams and key stakeholders.Illustrate design ideas using storyboards, process flows and sitemaps.Design posters, brochures and manuals for the company.Create original graphic designs (eg. images, sketches and tables) using Adobe Photoshop/ Illustrator.Prepare and present rough drafts to internal teams and key stakeholders.Assist in developing templates and style guides for presentation materials.Conduct layout adjustments based on user feedback.Adhere to style standards on fonts, colors and images or brand guidelines.Continuously improve the existing designs bringing the best possible output.What you need to bring:
Currently pursuing or recently completed a degree in Graphic Design, Marketing, Communications, or a related field.Proven portfolio of Graphic designing Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).Basic knowledge of graphic design principles and tools (e.g., Adobe Creative Suite) is a plus.Strong creative and analytical skills with a keen eye for detail.Ability to work independently and manage multiple projects simultaneously.Effective communication and teamwork skills.Creativity and a passion for visual storytelling.Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
Read LessAbout SmartQ:
We go many miles beyond the F&B industry into capturing hearts and making a real difference by resolving the root cause of the business problem. At the core we strive to understand our clients' requirements through the display of empathy and provide solutions with an analytical mind that are both scalable and sustainable.
In less than a decade we have made significant strides, streamlining cafeteria operations across the globe across multiple industries through our cutting-edge technology. Armed with a global presence across 17 countries, we believe in the principle of serving our clients and the ultimate users wholeheartedly. We are relentless at solving the key insight of "how do we make people feel the best every day!"
On the macro, we are built on 4 key pillars-great people, great food, great experience, and greater good. These pillars keep us firmly grounded to our work culture that resonates with humility and hard work, which shows in the projection of our growth trajectory.
Are you passionate about managing unforgettable events within a dynamic company environment?
If your answer is a resounding YES, then we are looking for you! As an Events Manager at SmartQ, your primary goal will be to oversee and play a crucial role in the entire lifecycle of an event, from initial planning to post-event evaluation, ensuring that every detail contributes to the success of the organization. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest. If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make a significant difference in the world of food and technology? Join us now!
Key roles and responsibilities:
Initial Consultation: Meet with clients or event stakeholders to understand their goals, budget, and vision for the event. Budget Management: Create and manage a budget for the event, ensuring that all expenses are accounted for and kept within budget constraints. Event Design and Planning: Develop a detailed event plan, including timelines, schedules, and logistics. This may include designing the event layout, selecting themes, and coordinating branding and marketing efforts. Risk Management: Identify potential risks and develop contingency plans to mitigate them, ensuring the event proceeds smoothly even in unforeseen circumstances. On-Site Management: Be present on the day of the event to oversee all operations, manage staff and volunteers, handle emergencies, and ensure everything goes according to plan. Post-Event Evaluation: Conduct post-event evaluations to assess the success of the event, gather feedback, and identify areas for improvement. Menu Engineering: Design, analyze, and optimize menus to maximize profitability and customer satisfaction, considering factors like ingredient cost, popularity, and preparation time. Negotiation Skills: Effectively negotiate with vendors and suppliers to secure the best prices, quality, and delivery terms, ensuring cost efficiency without compromising quality. Vendor and Client Relationship Management: Build and maintain strong, collaborative relationships with vendors and clients to foster trust, reliability, and long-term partnerships. Food Knowledge: Stay updated on culinary trends, ingredient characteristics, and food safety standards to guide menu development and kitchen operations. Costing Knowledge: Accurately calculate food costs, portion sizes, and pricing strategies to ensure profitability while maintaining quality standards. Creativity with Food & Experience Enhancement: Innovate and experiment with food presentation, flavors, and menu concepts to enhance the overall dining experience and create unique offerings. Understanding Food Combos: Skillfully pair dishes and beverages to create appealing food combinations that enhance taste and customer satisfactionQualifications:
People oriented and good team player Sound knowledge and experience of working with food partners Results Oriented, be accountable and hold accountable3+ years of proven experience in managing in a similar environmentExcellent negotiation, communication, and interpersonal skills.Self-motivated, agile and ability to adapt to a changing environmentGraduate/Diploma in food and beverages, hospitality, hotel backgroundMessage from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.
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