Job Title: Customer Support Associate
Experience: 0-2 Years
Location: Gurugram sector 48
Compensation: Up to 4 LPA
Shift: UK Shifts ( Afternoon shifts )
Job Responsibilities:
Handle inbound/outbound calls related to Insurance domain (UK process).
Assist customers with policy information, queries & claims.
Ensure high-quality customer support and query resolution.
Maintain proper documentation of customer interactions.
Eligibility Criteria:
0-1 Years any domain
Excellent English communication skills (Verbal & Written).
Graduation mandatory
Comfortable working in UK shifts.
Candidates should must have voter Id or Passport.
Read LessHi Applicants
Hope you are doing well !
Job Title: Domestic and International Customer Support Representative
Experience: fresher/experience both can apply
Salary: upto 5 LPA
Qualification: HSC/Graduate both can apply
Notice Period: Immediate to 15 days
Location: Indore
Job Summary:
Provide excellent support to both domestic and international customers through phone, email, and chat. Handle inquiries, resolve issues, and ensure customer satisfaction across multiple time zones.
Key Responsibilities:
Respond to customer queries promptly and professionally.Handle complaints and provide effective solutions.Coordinate with internal teams (sales, logistics, technical support) to resolve issues.Maintain accurate customer records in the CRM system.Support international clients with cultural sensitivity and time zone awareness.Qualifications:
HSC/UG/PG degree preferred.0-5 years of customer service experience.Excellent communication skills in English (other languages a plus).Proficient in CRM and basic computer tools.Strong problem-solving and multitasking skills.Key Skills:
Customer focus Communication Teamwork Cultural awareness Attention to detail
For more details kindly connect on -
Read LessJob Location: Airoli, Navi Mumbai
Process: US Process - International Voice Process.
Salary: 3.30 LPA
Perks: Night Allowance + One-way cab (drop facility only)
Shift: US Shift (Night shift- Timings tentatively from 6 PM-3 AM)
Roles & Responsibilities:
Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines. Read Less