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TP
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  • Customer Support Specialist  

    - Mumbai
    International Voice Process- Operational Customer SupportJob Location:... Read More

    International Voice Process- Operational Customer Support


    Job Location:

    Mumbai - Malad

    Shifts:

    5 days working rotational shift2 days rotational week off


    Requirements:

    Excellent Communication skillsGraduated Fresher or HSC with 6 months experienced can applyImmediate joiners would be added advantage


    Salary:

    Upto 4.3 LPA


    Benefits:

    MediclaimPFPick or drop facility based on night shift timing


    Contact details:

    HR Khushi:

    Email:

    Read Less
  • Customer Support Executive  

    - Bangalore
    We are hiring at TP Role: Customer Support Associate (Voice process -... Read More

    We are hiring at TP


    Role: Customer Support Associate (Voice process - Domestic)


    Banking Process


    Immediate joiner


    Note: Only Freshers profile considered.


    Location: Marathahalli, Bengaluru


    Qualification: Only Fresher, UG/Graduation


    6 days rotational shift working and 1 day rotational off


    Language: English+ Malayalam/Telugu


    Salary : 20k CTC

    Take home: Telugu - 16200 + 1200 shift allowance p. m(Once in 3 months will get)


    Malayalam : 16200 + 1800 Language allowance + 1200 shift allowance p. m(Once in 3 months will get)


    Interested candidates share your resume to or Please contact HR Ankita -

    Read Less
  • Customer Service Representative  

    - Not Specified
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Customer Service Representative  

    - Chennai
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Customer Service Representative  

    - Not Specified
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Customer Service Representative  

    - Not Specified
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Customer Service Representative  

    - Mumbai
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Customer Service Representative  

    - Bangalore
    Work from Home Opportunity Role: Customer Service Associate Leading E... Read More

    Work from Home Opportunity


    Role: Customer Service Associate Leading E-Commerce ProcessLocation: Work From Home (Remote)Salary: 16,000 (In-Hand)Working: 6 Days a Week


    What You'll Do:


    Handle customer queries via Voice / Chat / EmailAssist customers with orders, payments, returns & refundsProvide quick and accurate resolutionsDeliver a seamless and delightful customer experience


    What We're Looking For:


    Good communication skillsBasic troubleshooting knowledge (system & internet issues)Customer-centric attitudeMinimum 12th Pass / Graduate preferredStable internet connection & WFH setupImmediate joiners preferred


    Why Join Teleperformance?


    Permanent Work from HomeStable monthly incomeCareer growth opportunitiesWork with a leading E-Commerce brand Read Less
  • Zendesk administrator  

    - Thane
    Hi All,We are hiring for Zendesk Administrator role, immediate joiner... Read More

    Hi All,


    We are hiring for Zendesk Administrator role, immediate joiner will be preferred.


    Work Mode: Remote

    Work Location: Remote


    Important Note: You should visit office if required though the mode is Remote. US Shift 5 days a week.


    Shift End timing is 3:00 AM


    Work Location: Remote


    Please find below mentioned Job description.


    Work closely with business stakeholders to scope the requirements for development, design, and implement solutions for Customer Support operations leveraging ZendeskDefine the current state and uncover gaps in Customer Support best practicesGuide discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrationsWork collaboratively with team members to design a solution that will meet the business requirements and fulfill user storiesPerform analysis, administration, documentation, troubleshooting, testing for ongoing sprints and projectsGuide and assist the team with QA, UAT, and system integration testing for existing and new processes for Customer support domain

    Minimum requirements for the role:

    2+ years of Zendesk experience with extensive knowledge of customer support tools and applications3+ years working on implementations of Zendesk customer support SaaS applications2+ years of designing, configuring and developing on the Zendesk customer support SaaS platformAbility to translate business requirements into technical deliverablesStrong experience and understanding of Zendesk and out of the box features and capabilitiesSelf-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervisionExperience in agile development methodologyEffectively communicate vision, strategy, and statuses of projects to leadership and internal stakeholdersExcellent communication skills and proven success in a dynamic and collaborative environmentStrong problem solving skillsBachelor's degree in Computer Science or equivalent

    An ideal candidate also has:

    Highly organized, detail-oriented, and able to work independently.Certifications: Zendesk Support Administrator Expert Certification, Scrum certification




    Thanks & Regards,

    Sohail Khan

    Talent Acquisition Teleperformance

    M I

    Read Less
  • Zendesk administrator  

    - Nashik
    Hi All,We are hiring for Zendesk Administrator role, immediate joiner... Read More

    Hi All,


    We are hiring for Zendesk Administrator role, immediate joiner will be preferred.


    Work Mode: Remote

    Work Location: Remote


    Important Note: You should visit office if required though the mode is Remote. US Shift 5 days a week.


    Shift End timing is 3:00 AM


    Work Location: Remote


    Please find below mentioned Job description.


    Work closely with business stakeholders to scope the requirements for development, design, and implement solutions for Customer Support operations leveraging ZendeskDefine the current state and uncover gaps in Customer Support best practicesGuide discovery workshops, which includes the facilitation of large audiences, solution presentations, and prototype demonstrationsWork collaboratively with team members to design a solution that will meet the business requirements and fulfill user storiesPerform analysis, administration, documentation, troubleshooting, testing for ongoing sprints and projectsGuide and assist the team with QA, UAT, and system integration testing for existing and new processes for Customer support domain

    Minimum requirements for the role:

    2+ years of Zendesk experience with extensive knowledge of customer support tools and applications3+ years working on implementations of Zendesk customer support SaaS applications2+ years of designing, configuring and developing on the Zendesk customer support SaaS platformAbility to translate business requirements into technical deliverablesStrong experience and understanding of Zendesk and out of the box features and capabilitiesSelf-starter, self-motivated, able to work independently, prioritize effectively, and perform multiple tasks under minimal supervisionExperience in agile development methodologyEffectively communicate vision, strategy, and statuses of projects to leadership and internal stakeholdersExcellent communication skills and proven success in a dynamic and collaborative environmentStrong problem solving skillsBachelor's degree in Computer Science or equivalent

    An ideal candidate also has:

    Highly organized, detail-oriented, and able to work independently.Certifications: Zendesk Support Administrator Expert Certification, Scrum certification




    Thanks & Regards,

    Sohail Khan

    Talent Acquisition Teleperformance

    M I

    Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany