We're Hiring Sr. Quality Manager - International Hospitality Process
Location: Mumbai
Key Responsibilities:
Desired Candidate Profile:
HR Manager - Talent Excellence & Employee Care
Location: Chennai
Experience: 6+ Years
We're looking for an HR leader to handle employee relations, drive talent development, and shape our workplace culture. You'll lead a team, partner with business stakeholders, and ensure HR strategies align with business goals.
What You'll Do:
Lead employee grievance resolution & relations
Drive employee engagement, well-being, and experience
Ensure compliance with HR policies, labor laws, and audits
Develop & implement talent development programs
Lead a team of HR professionals
Partner with business leaders on HR strategies
Manage HR metrics, reporting, and analytics
What We're Looking For:
6+ years in HR, with experience in employee relations, grievance handling, and team management
Strong communication, problem-solving, and influencing skills
Knowledge of HR policies, labor laws, and best practices
Experience in HR business partnering (HRBP)
Leadership skills to drive HR initiatives and team growth
Read LessThe ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.
Responsibilities
Develop and implement HR strategies and initiatives aligned with the overall business strategyBridge management and employee relations by addressing demands, grievances or other issuesManage the recruitment and selection processSupport current and future business needs through the development, engagement, motivation and preservation of human capitalDevelop and monitor overall HR strategies, systems, tactics and procedures across the organizationNurture a positive working environmentOversee and manage a performance appraisal system that drives high performanceMaintain pay plan and benefits programAssess training needs to apply and monitor training programsReport to management and provide decision support through HR metricsEnsure legal compliance throughout human resource managementQualifications
Profile Overview: We are looking for a qualified lawyer with 5-7 years of experience, specializing in criminal law, to join our Legal Team. The ideal candidate will be responsible for managing litigation across domains such as criminal, recovery, regulatory and civil matters, and should have hands-on experience in dealing with authorities.
Key Responsibilities:
We believe this addition will materially improve the turnaround and responsiveness of our legal operations in Mumbai. Looking forward to your consideration and approval
Read LessWe're Hiring UG Freshers Customer Support Executive - International Chat Process Mohali
Join a renowned global technology company and build a rewarding career in customer service!
Location: Mohali
️ Joining Date: 19th January (Immediate Joiners Preferred)
️ Process: International Chat Support
Eligibility:
UG Freshers are welcome to applyJob Responsibilities:
Handle customer queries and complaints for international customers via chat supportManage transaction handling services with high accuracyDeliver high-quality service while meeting productivity and performance targetsHandle challenging customer situations calmly and professionallyFollow and implement defined quality standards and process documentsMultitask efficiently and take quick, independent decisionsMaintain patience, composure, and a customer-first approach at all timesRequired Skills & Qualities:
Excellent written communication skills in EnglishStrong problem-solving skills and numerical abilityHigh level of accuracy and attention to detailEnergetic, friendly, and approachable personalityStrong customer service mindsetAbility to work in a fast-paced environmentWork Schedule:
5 days workingOpen to work in a 24 7 environmentInterested candidates can share their details here:
Email:
Contact Number:
Immediate joiners preferred. Hiring in progress for 19th January onboarding.
Thanks & Regards
Diksha Saxena
Read Less• Providing End to End lifecycle management of contracts including drafting, vetting and third-party negotiation of IT/software licensing agreements, MSAs, EULAs, NDAs, Statement of Work, Intercompany agreements.
• Providing general advisory.
• Identifying contractual, commercial, operational risks and exposures in the contracts; providing inputs/ mark-up on contracts.
• Provide legal support on ongoing CLM tool activities.
• Participate in discussions with internal stakeholders, external counsels and advisors during the entire contracting process.
• Negotiation of contract terms and conditions. Leading Contract Management activities including providing advice on contracts, analyze risks and issues and recommend resolutions.
• Advising various functions within the organization on various aspects related to employees, vendors etc.
• Participating in internal projects of organization and the legal department.
• Sharing best practices of the role with the team on regular basis.
Experience Required:
• LLB
• Minimum 3 years' work experience with MNC Company and experience as in-house counsel handling contract review and negotiation. Preferred experience in working on CLM tool.
• Expertise in Corporate and Commercial Laws (Company law, Labor Laws, Competition Act etc.)
• Position requires considerable maturity
• Indian and International laws
Read LessJob Title: Associate / Senior Associate - Talent Acquisition
Experience: 1-5 Years
Locations: Bangalore, India (Marathahalli / Hebbal)
Job Summary:
We are looking for a skilled Non-IT Recruiter to join our dynamic Talent Acquisition team. The ideal candidate will have hands-on experience in sourcing, screening, and hiring candidates for BPO roles. You will be responsible for driving the full recruitment lifecycle and supporting our organization in building a strong and capable workforce.
Key Responsibilities:
Manage the complete recruitment lifecycle for Non-IT positions within the BPO domain-from sourcing and screening to interviewing and onboarding.Build and maintain a strong talent pipeline through job portals, social media platforms, referrals, and networking events.Work closely with hiring managers to understand role-specific requirements and staffing needs.Conduct initial screening interviews to evaluate candidates' skills, experience, and cultural fit.Coordinate interview schedules between candidates and hiring teams.Lead salary negotiations and oversee the offer management process.Ensure all recruitment activities comply with organizational policies and standards.Keep recruitment databases updated with candidate information and hiring progress.Provide timely updates and recruitment reports to key stakeholders.Requirements:
1-5 years of experience in recruitment within the BPO industry.Strong understanding of industry hiring trends and recruitment best practices.Hands-on experience using job portals, recruitment tools, and Applicant Tracking Systems (ATS).Excellent communication and interpersonal skills.Ability to manage multiple hiring requirements and meet tight deadlines.Strong negotiation and problem solving abilities.Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).Immediate joiners preferred. Read LessPosition Overview
We are looking for a bilingual Customer Service Representative fluent in German and English, with a minimum B2 certification from the Goethe-Institute. The role involves assisting customers across international markets, ensuring clear communication, and delivering outstanding service experiences.
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in both German and English.Provide accurate product, service, and policy information.Handle complaints and resolve issues with professionalism and empathy.Maintain detailed records of customer interactions in CRM systems.Collaborate with internal teams (sales, logistics, technical support) to resolve complex queries.Monitor and meet KPIs such as response time, resolution rate, and customer satisfaction.Act as a cultural and linguistic bridge between German-speaking customers and the company.Qualifications
Language Proficiency:German: Minimum B2 level certified by Goethe-Institut (reading, writing, speaking, listening).English: Professional proficiency (spoken and written).Prior experience in customer service, call center, or related industry preferred.Strong communication and interpersonal skills.Ability to multitask and work effectively under pressure.Familiarity with CRM tools (e.g., Salesforce, Zendesk) and MS Office.Problem-solving mindset with attention to detail.Competencies
Customer-first attitude with empathy and patience.Strong organizational and time-management skills.Ability to adapt to multicultural environments.Professional demeanor with a positive outlook.Benefits
Competitive salary with performance-based incentives.Health insurance and wellness programs.Training and career development opportunities.Exposure to international markets and multicultural teams. Read LessJob Title: Customer Support Executive (Voice Process)
Domain: E-commerce Platform
Location: Marathahalli, Bangalore
Eligibility Criteria:
Graduation mandatory Experience: 0 -1 year in any BPO domain (Freshers welcome)Languages: Fluent in English & Hindi (Mandatory)Looking for Immediate joiners.Salary:
19,000 Take Home / 23,000 CTC (Freshers)22,000 Take Home / 26,000 CTC (1+ year experience in Customer Support)Work Schedule:
6 days working, 1 rotational week-offShift window: 8:00 AM - 9:00 PM (Any 9-hour shift)Assessment Requirements:
Versant: Minimum 4Typing Speed: 30 WPM / 85% accuracySVAR Score: 54Contact:
Sundari HR:
Read LessThis is regarding an upcoming launch of our dedicated HNI(high net worth individual) desk, designed to cater to our new base of affluent cardholders. In line with this initiative, we are looking to on-board professionals who meet the following criteria:
1. Prior experience in managing high net-worth clients, preferably in banking, wealth management, or premium customer service roles, Hospitality, Aviation, Concierge services etc.
2. Exceptional communication skills, both verbal and written.
3. Well-presented and professional demean our, as the role may involve in-person client interactions.
4.Excellent communication without MTI
Operating window of the desk will be 24 7.
It will be an HRO model.
Experience- 2 years minimum/ Graduate
Process - RBL Bank
Business Model - HRO (HNI Desk)
Location - Mumbai (Malad)
Read Less