Job Title : Assistant Store Manager
Location: Bangalore (Sahakar Nagar)
About Us:
Traya is an direct-to-consumer hair care brand platform provides a holistic treatment for consumers dealing with hairloss. The Company provides personalized consultations that help determine the root cause of hair fall among individuals, along with a range of hair care products that are curated from a combination of Ayurveda, Allopathy, and Nutrition. Traya's secret lies in the power of diagnosis. Our unique platform diagnoses the patient's hair & health history, to identify the root cause behind hair fall and delivers customized hair kits to them right at their doorstep. We have a strong adherence system in place via medically-trained hair coaches and proprietary tech, where we guide the customer across their hair growth journey, and help them stay on track. Traya is founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus.
Our Vision:
Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.
Role Overview:
The Assistant Store Manager plays a key role ensuring smooth day to day operations at Clinic/ store, supporting the store manager in delivering excellent customer experiences driving product understanding and maintaining the clinics operation excellence.
Responsibilities:
Customer Experience:
Customer experience: Ensure every customer is welcomed, and guided through their visit in a warm and professional mannerHelp resolve any customer concern or queries, related to treatment, appointment or productsSupport in conducting scalp test or consultation where requiredClinic Operations:
Monitor daily store opening / closing activitiesEnsure the clinic is clean. Organized, and stocked with required inventorAsist with managing appointments, walk in and escalationsSales and Product Support:
Support the coaching team in explaining treatment kitsProduct usage and reorder benefitsUp-sale or recommend suitable products based on customer historyand needsHelp with the kit making and App onboarding, wherever neededTeam Coordination:
Coordinates with doctors, coaches and backend team, to ensure seamless clinic functioningAct as a point of contact in an absence of a managerMaintain shift rosters and ensure timely updates are sharedReporting and inventoryTrack footfall and daily sheet and maintain MIS reportsEnsure Accurate inventory management from receipt to usageRace any requirements for stock replenishment or support materialSkills and Requirements:
Bachelor's degree in any fields preferred1-3 years of experience in customer facing roles (retails, wellness, Healthcare ) preferredStrong communication and interpersonal skillsBasic knowledge of excel, google office sheetsComfortable with tech-based processes (Apps Usage and CRM Tools ) Read LessAI Content Creator
Role Objective
Build high-impact AI-native visual and video content that drives attention, engagement, and performance - across socials and experiments.
This role sits at the intersection of creativity, technology, and growth.
What You'll Own
1. Static Visual Creation
Convert written scripts into:Scroll-stopping visualsCampaign postersExperimental brand creativesDevelop visual styles and repeatable prompt frameworksRapid iteration for performance testing2. AI Video Creation
Use tools like:KlingHiggsfieldHuggingFace workflowsElevenLabs (voice)Create:Short-form reelsExplainer videosNarrative-driven adsHandle full pipeline: idea script generation edit publish-ready output3. Editing & Post Production
Proficient in:Premiere / Final Cut / CapCut / DaVinciSound design basicsPacing & hook optimizationUnderstand retention mechanicsCut for 3-second, 7-second, and 30-second attention windows4. Experimental Projects
Build AI contentTest new tool stacksReduce production cost per assetCreate internal prompt librariesWho This Role Is For
3-5 years in content creation/editing/creative productionExtremely comfortable experimenting with AI toolsUnderstands storytelling structureMoves fastDoesn't need step-by-step instructionsSlightly obsessed with internet cultureYou should be able to:
Take a paragraph and instantly see the visualTurn a concept into a moodboard in 30 minutesDeliver something publishable in hours, not days Read LessAbout the Company:
Founded in 2019, Traya is one of India's largest digital health-tech platforms for haircare and hair loss. Our mission is to use technology to scale healthcare solutions to 520M+ Indians that are suffering from hair loss with a holistic 360-degree solution, which includes clinically proven, doctor-backed medicines, access to Traya doctors, personal hair coach, customized diet plans, and more!
Founded by Saloni Anand, a techie-turned-marketeer and Altaf Saiyed, a Stanford Business School alumnus, Traya sits at the forefront of the multi-billion-dollar hair care solutions category.
Our Vision:
Traya was created with a global vision to create awareness around hair loss, de-stigmatise it while empathizing with the customers that it has an emotional and psychological impact. Most importantly, to combine 3 different sciences (Ayurveda, Allopathy and Nutrition) to create the perfect holistic solution for hair loss patients.
About the Role:
We're looking for a creative Social Media Manager to own and grow our brand presence across social platforms. This role is social-media heavy, with PR and brand reputation as a strategic extension.
Key Responsibilities:
1. Social Media Management
Own the brand's presence across Instagram, YouTube Shorts/Reels, and emerging platformsPlan and execute the monthly and quarterly social content calendarLead short-form video strategy (reels, trends, storytelling, POVs, UGC-style content)Write and oversee on-brand, high-engagement captions and copyTrack trends, memes, pop culture moments, and identify relevant brand hooksManage and grow the online community (comments, DMs, brand interactions)Collaborate with design, video, performance, and influencer teams to deliver consistent outputMonitor social metrics (reach, engagement, growth, saves, shares) and optimise content2. Brand Voice & Consistency
Be the custodian of brand tone and personality across all social contentEnsure messaging aligns with brand values, positioning, and visual identityPartner with internal teams to translate business priorities into content narrativesWhat We're Looking For:
5+ years of experience in social media content (D2C/startup experience preferred)Experience leading or mentoring small teams.Strong understanding of Instagram-first content and short-form video formatsExcellent copywriting skills with a sharp sense of internet cultureHands-on experience managing brand social handlesComfortable balancing creativity with performance metricsExperience working with designers, creators, influencers, and agenciesAbility to work independently and take ownershipNice to Have
Experience working with consumer brands, D2C, or content-led pagesExposure to campaign-based content or product launchesUnderstanding of brand aesthetics and storytelling Read Less