Job Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read LessJob Title: Assistant Manager-Merchant Onboarding / Payments Operations Specialist
Experience: 7-9 Years
Domain: Banking / Cards / Payments
Job Purpose
The role is responsible for managing end-to-end merchant onboarding and configuration processes across POS and E-commerce channels. The candidate will ensure strict adherence to regulatory requirements, internal policies, and operational procedures while maintaining accuracy, compliance, and efficiency in onboarding activities.
Key Responsibilities
Merchant Onboarding & Compliance
Manage onboarding of POS and E-commerce merchants in line with regulatory and internal policiesPre-screen merchant agreements, KYC documents, trade licenses, MOA, and related documentationEnsure completeness, accuracy, and compliance before onboardingPerform system validations and negative checks; raise exceptions where requiredCoordinate with compliance teams for approvals and ensure timely processingProcess Management & Quality Control
Ensure adherence to onboarding policies and procedures across all merchant categoriesMonitor rejected applications and coordinate with business teams for rectificationTrack document deferrals and ensure timely regularizationEnsure proper holding/release of merchant funds based on compliance statusStakeholder Management
Collaborate with Sales, Product, Risk (FRMU), and Merchant Services teamsProvide advisory support to business teams for resolving onboarding-related issuesEnsure only relevant cases are escalated to complianceTraining & Process Improvement
Conduct regular training sessions for front-end teams on documentation and policy updatesStay updated on policy changes and ensure timely communication to stakeholdersDrive continuous improvement to reduce onboarding rejections and delaysReporting & Governance
Prepare and maintain daily MIS and productivity reportsShare periodic MI reports with business and stakeholdersUpdate MERs/RCSAs and track operational errorsReview and update Standard Operating Procedures (SOPs) regularlyUAT & System Enhancements
Prepare UAT test cases and support end-to-end testingAssist in implementation of system and process changesKey Skills & Competencies
Strong knowledge of merchant onboarding, KYC, AML, and payment processingExpertise in cards domain and banking operationsExcellent analytical and problem-solving skillsStrong communication and stakeholder management abilitiesProficiency in MS Office (Excel, reporting, presentations)Experience with card management systemsQualifications & Experience
7-9 years of experience in banking/cards/payments domainHands-on experience in merchant onboarding and compliance processes Read Less