RESPONSIBILITIES & DUTIES
• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling VC sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA
• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company.
SKILLS
• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards attending the Video Counselling VC session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
Read LessRESPONSIBILITIES & DUTIES
• Engage with assigned leads and promptly initiate contact through the auto dialer system.
• Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
• Build rapport, credibility and establish trust with leads through effective communication and active listening.
• Schedule Video Counselling VC sessions with Admission Counsellors for qualified leads.
• Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
• Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA
• Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company.
• Min Graduation is required.
• Previous experience working a 6-day work week.
• Currently working in the capacity of an individual contributor.
• Proven track record of meeting targets in the existing company.
SKILLS
• Excellent verbal communication skills with an emphasis on fluency in the English language.
• Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
• Ability to persuade learners towards attending the Video Counselling VC session to ultimately influence their enrollment decisions.
• Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
Read LessJob Title: Senior Admission Counsellor - Inside Sales
Company: upGrad
Location: Noida
Experience: 2+ Years
Work Schedule:
6 Days Working (Monday-Saturday)10:30 AM - 7:30 PMRole Overview
Drive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
Key Responsibilities
Connect with leads via outbound calls using an auto-dialerQualify prospects based on interest, eligibility, and career goalsBuild rapport through consultative selling and effective communicationGenerate interest and schedule Video Counselling (VC) sessionsCollaborate with Admission Counsellors for smooth conversionsMaintain accurate records in CRMAchieve daily, weekly, and monthly sales targetsEligibility Criteria
2+ years of experience in EdTech Inside Sales (Study Abroad preferred)Minimum 1 year in current/previous organizationGraduate (mandatory)Experience in a 6-day work weekProven individual contributor with strong sales performanceRequired Skills
Excellent communication skills (English fluency)Strong interpersonal and persuasion skillsConsultative selling approachHigh empathy and learner-focused mindsetBasic knowledge of MS Office & CRM toolsWhy Join upGrad
Global EdTech leader with presence across 70+ countriesHigh-growth, performance-driven environmentStrong learning & career progression opportunities Read LessJob Title: Senior Admission Counsellor - Inside Sales
Company: upGrad
Location: Chennai
Experience: 2+ Years
Work Schedule:
6 Days Working (Monday-Saturday)10:30 AM - 7:30 PMRole Overview
Drive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
Key Responsibilities
Connect with leads via outbound calls using an auto-dialerQualify prospects based on interest, eligibility, and career goalsBuild rapport through consultative selling and effective communicationGenerate interest and schedule Video Counselling (VC) sessionsCollaborate with Admission Counsellors for smooth conversionsMaintain accurate records in CRMAchieve daily, weekly, and monthly sales targetsEligibility Criteria
2+ years of experience in EdTech Inside Sales (Study Abroad preferred)Minimum 1 year in current/previous organizationGraduate (mandatory)Experience in a 6-day work weekProven individual contributor with strong sales performanceRequired Skills
Excellent communication skills (English fluency)Strong interpersonal and persuasion skillsConsultative selling approachHigh empathy and learner-focused mindsetBasic knowledge of MS Office & CRM toolsWhy Join upGrad
Global EdTech leader with presence across 70+ countriesHigh-growth, performance-driven environmentStrong learning & career progression opportunities Read LessJob Title: Senior Admission Counsellor - Inside Sales
Company: upGrad
Location: Marol Mumbai
Experience: 2+ Years
Work Schedule:
6 Days Working (Monday-Saturday)10:30 AM - 7:30 PMRole Overview
Drive enrollments by engaging with prospective learners, understanding their career goals, and guiding them toward suitable programs. Act as the first point of contact, qualify leads, and ensure seamless handover for Video Counselling (VC).
Key Responsibilities
Connect with leads via outbound calls using an auto-dialerQualify prospects based on interest, eligibility, and career goalsBuild rapport through consultative selling and effective communicationGenerate interest and schedule Video Counselling (VC) sessionsCollaborate with Admission Counsellors for smooth conversionsMaintain accurate records in CRMAchieve daily, weekly, and monthly sales targetsEligibility Criteria
2+ years of experience in EdTech Inside Sales (Study Abroad preferred)Minimum 1 year in current/previous organizationGraduate (mandatory)Experience in a 6-day work weekProven individual contributor with strong sales performanceRequired Skills
Excellent communication skills (English fluency)Strong interpersonal and persuasion skillsConsultative selling approachHigh empathy and learner-focused mindsetBasic knowledge of MS Office & CRM toolsWhy Join upGrad
Global EdTech leader with presence across 70+ countriesHigh-growth, performance-driven environmentStrong learning & career progression opportunities Read Less