FOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read LessFOLLOW OUR VIRTUAL LAB TECH PAGE ON LINKEDIN
About the Role
We are looking for Customer Support Representatives to support a US Healthcare client. This role involves handling patient or provider interactions through voice and/or non-voice channels while strictly following US healthcare compliance and privacy standards.
Work Schedule
Must be willing to work between 6:00 PM IST to 6:00 AM IST
Night shift aligned with US business hours
Payout
Voice Process: Rs 160 per hour
Key Responsibilities
Prior Healthcare Claims experience is a must! Handle inbound/outbound customer interactions (calls)Provide accurate information related to appointments, billing, insurance, or general healthcare queriesMaintain strict compliance with HIPAA and data privacy standardsVerify customer identity before sharing any informationDocument interactions clearly and accurately in the systemEscalate issues as per defined processes when requiredMaintain a professional, empathetic, and customer-focused approachMandatory Requirements
Fluency in spoken and written EnglishStrong understanding of HIPAA compliance (mandatory)Willingness to work night shifts (Anywhere between 6 PM - 6 AM IST)Must have own Windows 11 laptopHigh-speed and stable internet connectionQuiet and professional work-from-home setupPreferred Qualifications
Prior experience in US Healthcare customer support
Understanding of US healthcare terminology (insurance, claims, copay, deductible, etc.)
Dual monitor setup (preferred, not mandatory)
Experience in healthcare voice or non-voice BPO processes
Important Notes
This is a remote work-from-home opportunity
Strict adherence to data security and confidentiality policies is required
Performance and compliance are closely monitored
Read Less