Job Description
Responsible for effective day to day crew operation, planning, placement of seafarers onboard managed vessels. Ensures crew changes are planned at economical and convenient ports, compliance in CMS with regards to crew certification, training and documentation. Monitoring compliance of seafarers for respective vessels w.r.t certification and training. Assist Crewing Manager in planning, approvals and deployment of seafarers for respective fleet as per MSMC
Job Responsibilities
Compliance with vessel related statutory, regulatory, Wallem, Union and Client's requirementsResponsible for compliance with operational responsibilities in Crew Management SoftwareResponsible for compliance with Oil Major Matrices (Q88 & OCIMF SIRE) on Tanker FleetEnsure a complete understanding of crewing and company KPI's and compliance with the sameResponsible for day-to-day management of the fleet.Responsible for timely planning of seafarers and compliance in CMSCommunication with seafarers and their familiesEnsure error free pre-joining documents handed over to seafarer and briefing completedResponsible for on time relief, timely placement of crew onboardReport performance issues of support team members to Line ManagerReport performance issue and on-board conflicts to Line ManagerFor Tanker Fleet - To update OCIMF-SIRE using CMS/ Q88 software.Responsible for maintaining Minimum Safe Manning Certificate (MSMC)/ P&I club certificate for vessels in respective fleetResponsible for arrangement of Crew related dispensation as required from flag state and ensuring closure within stipulate timeResponsible for closure of audit findings in PSC/MLC related to crew documentation/ certification/ trainingPlan and control expenses as per OPEXResponsible for timely processing of crew claims in CMSSupport Manager in maintain crew budgetUtilizing knowledge of ship, owner and trade specific requirements to improve crew planning, selection, retentionAlign crew skills and specific vessel needs while placement of seafarersEscalate concerns to Crewing ManagerNever walk past a quality problemLiaise through efficient and close loop communication with all stakeholdersJob Requirements
Minimum 5-7 years' experience in similar positionBachelor's Degree or Degree in Maritime / Logistic or related disciplinesAdequate knowledge of Advanced Shipboard Operations (Deck / Engine / CateringFamiliarization with International Regulations (SOLAS / MARPOL / ISPS)Working Knowledge of COMPAS Application.Effective communicator with strong command of English.Job Role
We are looking for a proactive Service Coordinator to manage the day-to-day coordination of marine service jobs from enquiry through completion. The successful candidate will play a key role in planning jobs, coordinating engineers, communicating with customers and vendors, preparing quotations, managing documentation, and ensuring projects are delivered efficiently
The role offers exposure to a wide variety of marine services and requires someone who enjoys working in a fast-paced environment while managing multiple projects simultaneously
Key Responsibilities
Coordinate service jobs from enquiry through completion and invoicingPrepare quotations, service proposals, work orders, and customer documentationSchedule service engineers and coordinate travel, accommodation, and logisticsLiaise with customers, vessels, ship managers, agents, class surveyors, and subcontractors throughout each projectCoordinate spare parts, materials, and subcontractor requirements to ensure timely project executionPrepare service documentation, reports, certificates, and job filesMonitor project progress and ensure service milestones are achieved within agreed timelinesSupport Accounts with invoicing, documentation, and customer payment follow-upMaintain accurate records within the company ERP and service management systemsTrack recurring services, statutory inspections, and customer due datesFollow up on quotations, customer approvals, and outstanding service opportunitiesIdentify opportunities to improve operational efficiency and customer serviceRequirements
Diploma or Degree in Engineering, Marine Studies, Logistics, Business Administration, or a related discipline.Minimum 2 years' experience in operations, service coordination, logistics, project coordination, including Lifeboats & Rescue Boats (LSA), Fire Fighting Equipment (FFE), Navigation & Communication systems, Ship Repair, Underwater Services & Maintenance, UTM, Tank Inspections, Various testing and analysis and other technical marine solutionsExcellent communication and organizational skills.Ability to manage multiple projects and priorities simultaneously.Good knowledge of Microsoft Office applications.Experience in the maritime, shipping, logistics, engineering, or technical services industry will be an advantage Read Less