Role Overview
We are seeking a highly motivated HEOR professional to support evidence generation and market access initiatives. This role involves developing robust economic models, generating insights, and collaborating with cross-functional stakeholders to drive decision-making in healthcare.
Key Responsibilities
Design, develop, and maintain health economic models using advanced Excel techniques, including:Budget Impact Models (BIM)Cost-Effectiveness Models (CEM)Burden of Disease ModelsBuild and validate decision-analytic models (Markov models, decision trees) to simulate disease pathways, treatment outcomes, and long-term impacts.Conduct deterministic and probabilistic sensitivity analyses, scenario testing, and model validation to ensure accuracy and robustness.Interpret and synthesize clinical, epidemiological, and economic data (trial data, literature, real-world evidence) to populate models.Support health technology assessment (HTA) submissions and reimbursement dossiers across global markets.Develop clear, client-ready deliverables such as technical reports, slide decks, and publications.Collaborate with cross-functional teams including Medical Affairs, Market Access, Commercial, and Data Science.Operational Excellence & Governance
Ensure adherence to defined SLA timelines, quality standards, and delivery benchmarks.Participate in model review cycles, validation checks, and audit readiness processes.Maintain documentation in line with best practices (e.g., ISPOR/SMDM guidelines).Track project progress, proactively flag risks, and ensure timely resolution of issues.Contribute to process improvements, standardization, and knowledge-sharing initiatives.Required Qualifications
Master's degree (or higher) in Health Economics, Pharmacoeconomics, Public Health, Biostatistics, or related discipline.4+ years of experience in health economic modelling and outcomes research.Strong expertise in decision-analytic modelling (Markov models, decision trees).Advanced Excel skills (including complex formulas; VBA is an advantage).Good understanding of HTA frameworks, reimbursement landscapes, and payer requirements.Strong analytical thinking, attention to detail, and problem-solving ability.Ability to manage multiple priorities in a fast-paced environment.Preferred Qualifications
Experience with tools such as TreeAge, R, or Python for modelling or analysis.Exposure to real-world evidence (RWE) and systematic literature reviews (SLR).Prior experience in consulting, life sciences, or pharmaceutical environments.Familiarity with global HTA bodies (e.g., NICE, CADTH, PBAC).Job Title: Customer Support Associate (Entry Level) - International Voice Process
Location: Bangalore (In-Person Interview only)
Job Description:
We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficientlyUnderstand customer requirements and help them with best available optionsMaintain high standards of communication and customer satisfactionAdhere to process guidelines and quality parametersDocument customer interactions appropriatelyEligibility Criteria:
10+2/Graduate freshers with Non Tech background are eligible to apply.10+2/Graduates with experience in International Voice BPO domain Mandatory.Excellent verbal communication skills in EnglishCustomer-focused mindset and problem-solving ability.Work Schedule:
5 days working from office2 Week-offsUS Shift or Rotational ShiftTo apply for this job:
click on the below mentioned link and register yourself-
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Job Title: Customer Support Associate (Entry Level) - International Voice Process
Location: Bangalore (In-Person Interview only)
Job Description:
We are hiring Customer Support Associates for an International Voice at our Bangalore location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficientlyUnderstand customer requirements and help them with best available optionsMaintain high standards of communication and customer satisfactionAdhere to process guidelines and quality parametersDocument customer interactions appropriatelyEligibility Criteria:
10+2/Graduate freshers with Non Tech background are eligible to apply.10+2/Graduates with experience in International Voice BPO domain Mandatory.Excellent verbal communication skills in EnglishCustomer-focused mindset and problem-solving ability.Work Schedule:
5 days working from office2 Week-offsUS Shift or Rotational ShiftTo apply for this job:
click on the below mentioned link and register yourself-
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Job Title: French-Speaking Customer Service Executive
Location: Mumbai, Maharashtra
Job Type: Full-Time
Department: Customer Service / Customer Support
About the Role
We are looking for enthusiastic and customer-focused French-speaking Customer Service Executives to join our team in Mumbai. The ideal candidate will be responsible for providing exceptional support to French-speaking customers through various communication channels while ensuring a positive customer experience.
Key Responsibilities
Handle customer inquiries via phone, email, chat, and other support channels in French and English.Resolve customer issues efficiently and professionally.Provide accurate information about products, services, and company policies.Maintain detailed records of customer interactions in the CRM system.Meet quality, productivity, and customer satisfaction targets.Collaborate with internal teams to improve customer experience.Requirements
Fluency in French is mandatory.Good command of English (Spoken and written).Previous experience in customer service, customer support, or a similar role is preferred.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment.Willingness to work Rotational shifts, if required.What We Offer
Competitive salary and performance incentives.Career growth and development opportunities.Comprehensive training and onboarding.Dynamic and multicultural work environment.Interested candidates can submit their updated resume at or directly apply to the job link.
Note- If your background is primarily in a different field and does not align with the requirements mentioned above, we respectfully ask that you refrain from applying at this time. This will allow us to focus on candidates whose profiles closely match the role.
Read LessWNS is hiring for Travel Process
Role: Travel Consultant
Shift: Rotational shifts including night shifts
Week-offs: 2 rotational week off
Key Responsibilities:
To issue air tickets, reservations, reissue, refunds, cancellations, exchanges on Sabre, Amadeus & Farelogix.
To Handle customer interactions via chats or emails.
Hands-on working experience on Sabre, Amadeus & Farelogix.
24x7 setup.
Required Skills:
Excellent verbal and written communication skills.
GDS working experience - Sabre, Amadeus, Galileo, Farelogix etc.
Chats, calls & emails experience would be an added advantage.
IATA or Any Diploma in travel & tourism OR Experience in Travel Industry.
Comfortable to work in 24/7 shifts including Night Shifts.
Perks and benefits:
Performance based monthly incentives.
Pick up and drop facilities will be provided.
Interested candidates with relevant experience can apply on below link or share updated resume on
Link -
Thanks & Regards,
Megha Dixit - WNS HR
Read LessJob Title: Customer Support Associate - International Voice Process
Location: Pune
Job Description:
We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Key Responsibilities:
Handle customer calls for international clients professionally and efficientlyUnderstand customer issues and provide accurate resolutionsMaintain high standards of communication and customer satisfactionAdhere to process guidelines and quality parametersDocument customer interactions appropriately
Eligibility Criteria:
Undergraduate/Graduate freshers are eligible to applyGraduates with experience in International Voice / BPO domain are also welcomeExcellent verbal communication skills in EnglishCustomer-focused mindset and problem-solving ability
Work Schedule:
5 days working2 rotational weekly offsRotational shifts (as per business requirements)
How to apply:
Interested candidates can share their cv's on whats app
Contact Person : HR Khushboo Sethi
Contact Details :
Read LessJob Title: Customer Service Executive
Location: Thane/Vikhroli
Experience: 0-2 Years
Working Days: 5/6 Days a Week
Weekly Off: 1/2 Rotational Week Off
Employment Type: Full-Time
Interview type: Face to Face interviews
Job Summary
We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Thane/Vikhroli, Mumbai. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and ensuring a positive customer experience. Freshers and candidates with up to 2 years of experience are welcome to apply.
Key Responsibilities
Required Skills & Qualifications
Preferred Qualifications
0-2 years of experience in customer service, customer support, BPO, call center, or related roles.Freshers with strong communication skills are encouraged to apply.Working Conditions
What We Offer
How to apply:
Click on the below mentioned link to register and apply for this job.
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