We're hiring an Operations Executive at WooStudio (Sector 56, Gurugram)
At WooStudio, we're building a fast, reliable, and affordable home services platform. This role is critical to making sure every customer has a smooth, high-quality experience.
Role Overview:
This is a hands-on, on-ground operations role where you'll be managing daily service execution, coordinating with beauticians, ensuring quality standards, and directly interacting with customers.
Key Responsibilities:
Manage and coordinate daily service operations from the centerHandle a team of service professionals (beauticians) and ensure discipline, punctuality, and productivityEnsure consistent service quality and hygiene standards across all bookingsVisit customers (when required) to take in-person feedback and resolve issuesIdentify operational gaps and fix them in real-timeEnsure smooth order flow and minimal cancellations/delaysMaintain data, track performance, and report daily insightsWho Should Apply:
1-3 years of experience in operations, field work, or team handling rolesComfortable managing people and handling real-time issuesStrong understanding of customer expectations and service qualityWilling to work in a fast-paced startup environmentGood communication skills (Hindi + basic English)Ready for an on-ground role (not a desk job)What You'll Get:
Direct exposure to building a startup from the ground upHigh ownership and decision-making responsibilityFast learning curve across operations, customer experience, and team managementLocation: Sector 56, Gurugram
Read LessWe're hiring an Operations Executive at WooStudio (Sector 56, Gurugram)
At WooStudio, we're building a fast, reliable, and affordable home services platform. This role is critical to making sure every customer has a smooth, high-quality experience.
Role Overview:
This is a hands-on, on-ground operations role where you'll be managing daily service execution, coordinating with beauticians, ensuring quality standards, and directly interacting with customers.
Key Responsibilities:
Manage and coordinate daily service operations from the centerHandle a team of service professionals (beauticians) and ensure discipline, punctuality, and productivityEnsure consistent service quality and hygiene standards across all bookingsVisit customers (when required) to take in-person feedback and resolve issuesIdentify operational gaps and fix them in real-timeEnsure smooth order flow and minimal cancellations/delaysMaintain data, track performance, and report daily insightsWho Should Apply:
1-3 years of experience in operations, field work, or team handling rolesComfortable managing people and handling real-time issuesStrong understanding of customer expectations and service qualityWilling to work in a fast-paced startup environmentGood communication skills (Hindi + basic English)Ready for an on-ground role (not a desk job)What You'll Get:
Direct exposure to building a startup from the ground upHigh ownership and decision-making responsibilityFast learning curve across operations, customer experience, and team managementLocation: Sector 56, Gurugram
Read Less