GWR:
Freelance Adjudicators are fully trained adjudicators who can represent the Guinness World Records (GWR) brand and can adjudicate all types of record attempts.
The Adjudicator is not a permanent member of staff and works only in the capacity of Official Adjudicator when required for events, adjudications, TV appearances, and other record initiatives organized by the GWR London Consultancy, PR or Marketing, TV & Digital, and other teams.
What you will do:
Adjudicate: verify live record attempts (mostly commercial record attempts), primarily in India, often at short notice, adjudications can take place in remote harder to reach areas! However, the ability to travel globally for adjudications may also be required.
Report: on the outcome of these record attempts, providing the necessary evidence and documentation.
Key Liaison: between the client and GWR. You will be the only representative of GWR the client is likely to meet. Your time spent in contact with the client is hugely important in creating a positive experience whether or not the record attempt is successful!
Customer Centric: building an understanding and trusting relationship with the client will be necessary for every record attempt you adjudicate.
Collaboration: working alongside the London Consultancy Records Creative Team, Account Managers and GWR's clients to prepare to adjudicate record attempts.
Ambassador: as mentioned above, you will likely be the only person who the client will meet. Therefore, as a GWR Adjudicator you will represent the brand and it's values.
Key Tasks:
Attend training courses to learn how to become an Official Adjudicator. Attend record attempts or GWR events, acting as an Adjudicator and GWR brand ambassador. Represent GWR in front of the media and undertake media interviews where necessary. Participate in meetings, calls, and all other correspondence with the adjudication clients. Respond to all additional internal and external inquiries in a professional and timely manner. Be fully prepared for each adjudication, including having a comprehensive understanding of the record(s) being adjudicated, the current record to beat, the record guidelines and other similar records. Comply with all GWR requirements and policies outlined by the Records Management Team for each adjudication, including the company policies on bribery and crisis management. Verify all adjudicated records, upload evidence to the Record Management database system (RMS), and include all detailed attempt-related information in a report. Keep GWR informed at all times of each adjudication result and any issues or situations arising at the record location. Send an email with the record result to GWR and provide the Digital Team with assets from the record attempt, as well as stories and quotes, whenever possible. Attend additional company training or meetings when required.
Key skills:
Strong passion for the Guinness World Records brand. Fluent in reading and writing in Hindi and English (other language skills will be beneficial but not integral). Organised, meticulous, and able to articulately communicate detailed information to clients clearly. Ability to think quickly and make decisions autonomously. Unwavering integrity and trustworthiness, especially when in challenging situations. Able to make tough decisions and deliver unfortunate news in a firm yet empathetic way. Background in presenting, public speaking, acting, journalism or sports refereeing. Readily available to work part-time, on weekdays and often during the weekends often at short-notice. Articulate, comfortable addressing large crowds, speaking and dealing with the media and undertaking potential TV appearances. Flexible and willing to accept frequent changes and unexpected circumstances. Experienced in customer service with the general public as well as business to business. Presence and credibility as a presenter and brand ambassador. Cross-cultural sensitivity and empathy; an ability to work with customers from a variety of backgrounds and geographies. Have experience in working for a multi-national company or organisation. With references to share. You have good project management and interpersonal skills and can work with various team members and different client types effectively. A proactive self-starter you have a bias to action and are ready to roll-up your sleeves and get things done.
We live by our values
Integrity of our records, assessing claims with objectivity and enthusiasm and free from prejudice or bias. This integrity extends to our people, the way we act, the way we do business and the way we make decisions.
Respect for our record holders and challengers, our brand, our people, our business partners and our owner.
Inclusiveness is central to achieving our Vision. We believe in offering record-breaking for everyone, everywhere.
Passion in our enthusiasm about records and record holders, our brand and purpose, our people, and how we demonstrate that in our work and to our customers.
Fun is part of everything we do. It is one of the reasons we are here and will always be at the heart of how we behave.
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