Job Title: Team Leader - BPO (Mysore)

Location: Mysore (Work from Office)

Experience: Minimum 1 year as Team Leader in a BPO environment

Language Requirement: Must know Kannada

Working Days: 6 days a week

Joining: Immediate Joiners Preferred

Job Description:

We are seeking a dynamic and results-driven Team Leader to manage and guide our BPO operations team. The ideal candidate should have prior experience leading teams, monitoring performance, and ensuring the achievement of process KPIs.

Key Responsibilities:

Manage day-to-day operations of the BPO team (voice/non-voice process).Supervise, motivate, and guide team members to achieve daily and monthly targets.Monitor agent performance and provide timely feedback and coaching.Prepare and analyze daily/weekly/monthly performance reports.Coordinate with Quality Analysts and Process Trainers to improve performance metrics.Handle escalations and ensure customer satisfaction.Drive adherence to process compliance, quality, and productivity parameters.Foster a positive and performance-oriented team environment.

Eligibility Criteria:

Minimum 1 year of experience as a Team Leader in the BPO industry.Strong communication, leadership, and analytical skills.Proficient in Kannada and English (verbal and written).Good knowledge of performance metrics, reporting, and team management.Comfortable working from office - Mysore location.Immediate joiners preferred.

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Job Title: Quality Analyst - BPO (Mysore)

Location: Mysore (Work from Office)

Experience: Minimum 1 year as Quality Analyst in a BPO setup

Language Requirement: Must know Kannada

Working Days: 6 days a week

Joining: Immediate Joiners Preferred

Job Description:

We are hiring a Quality Analyst with hands-on experience in the BPO industry, responsible for monitoring, evaluating, and improving the quality of customer interactions and process delivery.

Key Responsibilities:

Monitor and evaluate inbound/outbound calls, emails, or chats to ensure quality and compliance standards are met.Identify gaps in process or agent performance and provide actionable feedback.Conduct regular calibration sessions with Team Leaders and Trainers to maintain consistency.Prepare and share daily, weekly, and monthly quality reports.Recommend process improvements to enhance customer satisfaction and operational efficiency.Work closely with the training and operations team to support continuous improvement initiatives.Ensure adherence to company policies, procedures, and client-specific requirements.

Eligibility Criteria:

Minimum 1 year of experience as a Quality Analyst in a BPO (voice/non-voice) process.Strong communication and analytical skills.Proficient in Kannada and English (verbal and written).Good understanding of quality parameters, scoring methods, and audit forms.Flexible to work from office - Mysore location.Immediate joiners preferred.

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Manhattan Associates' WM Active Techno-functional consultant with 3-5 years experience.

Skills Required

Configuring and testing the WM Active system to work for business needs

Integration with ERP and MHE

ProActive working desired

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Role Overview

As a Sales Executive at HomeLane, you will be responsible for converting qualified leads into customers by understanding their home interior requirements, showcasing suitable design solutions, and ensuring a smooth and satisfying sales journey.

Key Responsibilities

Engage with prospective customers visiting the Experience Centre or enquiring online.Understand customer requirements, preferences, and budget to offer customized interior solutions.Coordinate with the design and operations teams to deliver an exceptional customer experience.Follow up diligently on leads to maximize conversions.Achieve monthly sales and revenue targets.Maintain accurate records of client interactions and updates in CRM.Ensure brand consistency and uphold HomeLane's customer-first approach.

Requirements

Bachelor's degree in Business, Marketing, or a related field.1-4 years of experience in B2C sales, preferably in interiors, real estate, or retail.Strong communication and negotiation skills.Customer-centric attitude with a passion for interiors and design.Self-motivated, target-oriented, and comfortable working in a fast-paced environment.

Why Join HomeLane

Work with India's leading tech-enabled interiors brand.Attractive incentives and fast growth opportunities.Collaborative and energetic work culture. Read Less

Job Description: HR Business Partner

is seeking an HR Business Partner with experience in line management, provides daily HR guidance, analyzes trends and metrics, resolves complex employee relations issues, improves work relationships and productivity.

The ideal candidate will be responsible for aligning HR strategies with business goals, providing strategic guidance to business leaders, and fostering a positive and productive work environment.

The employee will be traveling between Mysore and Bangalore every other week, expenses will be covered by the company.

Responsibilities:

Manage end-to-end employee lifecycle and relation with 150+ employees across functions.

Collaborate with business leaders to understand their goals and objectives and provide HR expertise

to support the achievement of these goals.

Handle complex employee relations issues and provide guidance on conflict resolution, performance improvement, and disciplinary actions.

Work closely with management and employees to improve work relationships, build morale and

increase productivity and retention.

Lead or support change management initiatives and organizational development programs to

enhance team effectiveness.

Utilize HR data and analytics to make informed decisions and identify trends, areas for improvement, and opportunities for strategic HR initiatives.

Implement employee engagement activities to improve job satisfaction and reduce turnover.

Requirements:

A minimum of 2+ years of experience in HR, including HR Business Partnering.

Strong understanding of HR principles, employment laws, and best practices.

Excellent interpersonal and communication skills.

Excellent people management skills.

Strategic thinking and problem-solving abilities and business acumen.

Proven ability to build strong, collaborative relationships with business leaders.

Bachelor's/Master's degree in Human Resources or a related field is preferred.

About

We are a part of PB Fintech Group, which operates Policybazaar (India's largest online platform for Insurance products ) & Paisabazaar (India's largest consumer credit marketplace ) Paisabazaar is a 9+ yr old brand, which rose to market leadership in a crowded market, through focus on doing what's right for consumers, with a strong bent for execution.

With 60+ partnerships across large banks, large NBFCs and fintech lenders, Paisabazaar offers a wide choice of lending products for consumers on its platform. While being the market leader, Paisabazaar has also defined the vision for the lending industry by its Industry-first innovations like CoA (Industry first borrower-lender matching algo) and Free Credit Score (offering Consumers lifetime checking and tracking of their credit scores for free) and many more with an aim to solve core consumer problems via deep understanding of customer behavior, backed by cutting edge Tech, Product and Analytics capabilities.

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Walk-in drive for PTP/RTR/OTC Please walk-in for interview on 25th-Oct-25 at Mysore location.

Interview details:

Interview Date: 25th-Oct-25

Interview Time: 9 AM till 12 PM

Interview Venue:

Infosys Campus Gate 2 in Mysore,

Karnataka, India is No. 350, Hebbal Electronics City,

Hootagalli, Mysuru, Karnataka 570027.

NOTE: There will be a domain assessment conducted, please carry simple calculators for the same.

Mandatory Pointers:

Education: Only commerce graduates (BCom/BBA/MBA/MCom)Experience: 1 to 5 yearsDomain: Finance and AccountingSkills: PTP/RTR/OTCNP- Immediate joiners or 30 daysShifts - US Shifts/Night Shifts

Job Description - PTP:

Invoice Processing Po and Non-POPayment processing and BankingVendor query ResolutionEmployee expense ProcessingStatement ReconciliationVendor ClearingOther monthly reportingGood written and verbal communicationHands on working knowledge of SAP

Experience and Qualification

Minimum 15 years of education with 2+ years of prior work experience in AP processesPerform day to day Accounts Payable activities with required speed and accuracy (invoice processing, vendor queries, vendor setups/maintenance, invoice exception resolution, Invoice reconciliation, payment proposal generation, payment)Follow the documented procedures, understanding of Client processes, active team player with good communication and documentation skillsSound analytical & interpersonal skillsUnderstanding of the relevant F&A ProcessesStrong customer orientationProblem solving skills

Job Description - OTC:

Cash Application and allocationUnderstanding on Credit ManagementCredit Insurance and follow-upForecasting of cash flowsOrder approvalsOther Monthly ReportingGood written and verbal communicationMin 1 years of experience.

Job Description - RTR:

Journal entry processingBalance sheet reconciliationMonth end tasks end reportingFixed asset accountingInventory accounting (limited requirement)Standard costing (limited requirement)Good written and verbal communicationHands on working knowledge of SAPExecute day to day operational tasksDeliver as per agreed timelinesAdhere to SLAsIdentify and execute process improvement opportunities

Kindly prepare for the topics below to help you clear the assessment and interview:

Classification of Accounting, Key Accounting Concepts, Fundamental Accounting Assumptions, Accounting PoliciesTypes of Accounts, Double Entry systemJournal Entries, Posting to Ledger, Preparation of Trial BalanceSubsidiary BooksRectification of ErrorsAdjusting EntriesBank & Balance Sheet Account ReconciliationInventory ValuationFixed Assets, Depreciation, Sale of assetsPreparation of Financial statements (P&L, Balance Sheet & Cash flow)

Ratio Analysis

Regard's

Infosys BPM team

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Job description:

Millennium Group is a leading player in the field of K-12 education in India. The group operates K-12 schools and pre-schools primarily in franchise model. Millennium group of schools was ranked India's most respected Education Brand in the Education World grand Jury Awards 2020-21. The pre-school arm Little Millennium was among the top 25 best places to work in the GPTW 2020 rankings.

The group currently operates 40+ schools and 750+ preschools operational across 150+ cities in India. The company works primarily on a franchise model and provides high quality support and services to its franchisees. The company has won several awards over the last several years and is on a rapid growth path to reach 50+ schools and 1500+ preschools. For more details, please go through the company website and

Position: Academic Coordinator

Qualifications and Experience

Postgraduate degree in Early Childhood Care and Education (ECCE), Education, or a related field.8-10 years of experience in content development, research, curriculum design, and training within ECCE or related educational domains.

Skill Sets

Expertise in curriculum design, instructional strategies, and age-appropriate content development.Strong background in research to stay informed about global trends, best practices, and innovative methodologies in ECCE.Proven experience in designing and delivering effective training programs for educators and stakeholders.Ability to translate research findings into actionable content, training modules, and capacity-building programs.Proficiency in digital tools for content creation, training delivery, and the use of Learning Management Systems (LMS).Excellent communication and facilitation skills to engage effectively with diverse audiences.Strong organizational and project management abilities with a focus on detail and meeting timelines.Creative problem-solving skills and adaptability to implement innovative approaches to ECCE and training.

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• Act as the Company Secretary and Compliance Officer for XYZABC Private Limited, and oversee secretarial and legal compliance functions for its two wholly owned Indian subsidiaries and three additional group companies. Ensure statutory and regulatory compliance across all these entities, irrespective of turnover or operational scale, in accordance with the Companies Act, 2013 and other applicable laws.

• Serve as Key Managerial Personnel (KMP) under the Companies Act, 2013 for applicable companies, and manage all statutory and secretarial compliances, filings, disclosures, and certifications under the Companies Act and allied corporate laws.

• Prepare and vet Board and Committee meeting agendas, and coordinate the convening of Board and General Meetings for XYZABC, including timely and accurate recording and circulation of Board and Committee minutes.

• For the subsidiaries and other group companies, ensure the maintenance of statutory records, registers, minutes of meetings, compliance filings, and preparation of documentation as per applicable laws;

• Maintain and oversee statutory registers, corporate records, declarations, and other compliance documentation under applicable laws across multiple entities.

• Provide strategic guidance to the Board and senior management on governance, statutory obligations, compliance risks, and regulatory developments relevant to each entity.

• Serve as a key liaison between the group companies and their stakeholders - including shareholders, directors, regulatory authorities, and professional intermediaries - and ensure effective governance engagement and grievance redressal.

• Ensure accurate and timely filing of annual returns, financial statements, and ROC filings for all group entities under CS responsibility.

• Advise the leadership on entity structuring, governance processes, and regulatory implications of key business decisions.

• Actively participate in corporate strategy, cross-functional initiatives, and internal policy development.

• Drive digital transformation and automation initiatives in legal and secretarial processes.

• Lead, mentor, and review the work of junior legal and secretarial professional/s.

• Collaborate cross-functionally with finance, HR, marketing, operations, procurement, and CSR teams.

Legal Metrology & Product Regulatory Compliance

• Vet and approve a large number of product labels, on a daily basis to ensure compliance with the Legal Metrology Act, 2009 and related rules.

• Advise cross-functional teams (marketing, packaging, operations, and NPD) on correct declarations, label formats, and mandatory consumer disclosures.

• Handle and respond to show cause notices, initiated by Legal Metrology authorities across jurisdictions.

• Lead proactive training and awareness for internal teams to mitigate risk and enhance regulatory preparedness.

Group-Level Corporate Restructuring, Legal & Compliance Projects

• Successfully managed legal documentation and secretarial formalities for group mergers, hive-offs, and internal restructuring initiatives.

• Oversaw company buybacks, capital structuring, and implementation of board/shareholder approvals in line with Companies Act norms.

• Supported legal due diligence for private equity investments, working closely with external legal advisors, auditors, and investors.

• Spearheaded appointment and compliance oversight of Registrars and Transfer Agents (RTA) and guided dematerialisation-related matters under NSDL/CDSL framework.

• Supported Information Security Management System (ISMS) implementation from a legal, data governance, and compliance perspective.

• Facilitated the successful onboarding of XYZABC Private Limited on the RXIL TReDS Platform, including review and execution of legal agreements, KYC coordination, and regulatory enablement in compliance with RBI guidelines. Ensured operational readiness of the platform for vendor bill discounting through digital workflows.

• Obtained and managed critical statutory and institutional registrations for the Company, including:

Legal Entity Identifier (LEI) for compliance with financial transaction regulations;

Membership with Karnataka Golf Association (KGA) to support senior management engagement and corporate outreach;

LMPC Importer Certificate under the Legal Metrology (Packaged Commodities) Rules for regulatory-compliant import of finished and raw materials.

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Position Reference Number: MTI-DEN-ENG-00004

Position Title: Design Engineer

Location: Mysore, Karnataka, India

Department: Engineering / Production

Reports To: Engineering Manager

Job Summary:

We are seeking a skilled and detail-oriented Mechanical Design Engineer with 3-5 years of experience in structural and piping design. The ideal candidate will be proficient in SolidWorks and AutoCAD and capable of independently creating accurate and efficient structural and piping drawings. Knowledge of relevant design codes and standards will be a significant advantage.

Skills & Qualifications:

Education: Bachelor's degree or diploma in mechanical engineering, Industrial Design, or related engineering field. Experience: 3-5 years of experience in project estimation, cost analysis, or a related field. Experience in the specific industry (e.g., construction, manufacturing, oil and gas, etc.) firefighting or suppression systems knowledge is preferred. Technical Knowledge: Solid understanding of engineering principles and practices, as well as relevant industry standards and regulations. Strong understanding of design principles, drafting standards, and GD&T. Knowledge of relevant piping and structural codes (e.g., ASME, EN, ASTM, AISC) is an added advantage. CAD Proficiency: Strong proficiency in CAD software (e.g., SolidWorks, AutoCAD) for creating 3D models and technical drawings. (Mandatory) Problem-Solving: Strong analytical skills with the ability to solve complex engineering and project challenges. Communication: Excellent written and verbal communication skills, with the ability to interact with clients, contractors, and cross-functional teams. Good documentation skills is mandatory. Attention to Detail: High attention to detail, ensuring designs are accurate and meet all specifications. Ability to manage multiple tasks and meet deadlines with minimal supervision.

Key Responsibilities:

Develop and prepare detailed 2D and 3D design drawings using SolidWorks and AutoCAD.Create structural and piping layouts, assembly drawings, and fabrication details. Collaborate with cross-functional teams including project managers, fabrication, and QA/QC teams. Interpret technical specifications and integrate applicable codes and standards into designs.Perform basic engineering calculations and support design validation efforts.Review and update drawings and documentation throughout the project lifecycle. Assist in the preparation of bill of materials (BOMs) and technical documentation. Participate in design reviews and ensure timely delivery of quality design outputs.

Working Conditions:

Full-time position.Primarily office-based with occasional time spent in production facilities to test designs depending on the project requirements. Occasional travel may be required to project sites or client meetings.

Compensation:

Competitive salary and benefits package.Health, Personnel accidental and Term-Life insuranceUp to INR 10K, medical assistance as per company policyProvident Fund (PF) as per legal requirement

Positions Open:

2

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We're Hiring - Order Management & Customer Service Roles Mysore

Looking to advance your career with a global leader in business process management?

We're hiring for multiple roles in Order Management & Customer Service for our Supply Chain & Fulfillment (S&F) process. Join us for an exciting walk-in opportunity to be part of a dynamic and growing team in Mysore!

Open Roles

- Order Management & Fulfillment

- Customer Service (Voice/Email/Chat Support)

- Order Tracking & Resolution

- Communication with Warehouse & Shipping Teams

- Handling Missing/Damaged Orders

- Data Entry & Order Processing

What We're Looking For

• 1-5 years of experience in Customer Service / Order Management

• Strong communication and coordination skills

• Ability to resolve complex issues and provide top-tier customer support

• Detail-oriented with multitasking ability

• Proficiency in MS Office

• Knowledge of order lifecycle and customer complaint handling

• Fluency in English (written and verbal)

Location: Mysore

Experience:

- : 1-4 Years CTC: Up to 3.5 LPA

- : 2-5 Years CTC: Up to 5.5 LPA

️ Shift: Flexible Shift

Education: Graduation (mandatory)

Note: PAN card is mandatory for the assessment

If you or someone you know is looking for a career in Order Management or Customer Service, share your resume at or .

Let's connect great talent with the right opportunity!

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About company

ThoughtFocus helps forward-looking companies and organizations in the financial services, manufacturing, higher ed, public sector and emerging sectors innovate and achieve a better future faster. ThoughtFocus innovative and cutting-edge technology solutions enable its customers to deploy new capabilities faster, deliver better user experiences, and drive operating efficiencies. We do this through executional excellence and mitigating the risk of change. With headquarters in the U.S., the Company has more than 3,000 employees in locations spread across five countries. For more information, please visit the company website

Overview

The Escrow Analysis & Servicing Specialist is responsible for managing and analysing escrow accounts related to property taxes, homeowners' insurance, and other related payments in compliance with regulatory requirements. This role ensures accurate calculations, timely disbursements, and effective communication with borrowers, lenders, and internal teams.

Key Responsibilities:

Escrow Analysis:

Conduct annual and interim escrow analysis to determine correct escrow payments and adjustments.Review and validate escrow account balances, shortages, and overages to ensure compliance with RESPA (Real Estate Settlement Procedures Act) and investor guidelines.Generate and distribute Escrow Analysis Statements to borrowers, explaining changes in escrow payments.Identify and resolve escrow shortages, surpluses, and miscalculations promptly.

Escrow Servicing & Account Management:

Process property tax and homeowners' insurance payments from escrow accounts in a timely manner.Monitor escrow disbursements to prevent delinquencies and ensure payments are made accurately.Coordinate with tax authorities, insurance providers, and mortgage servicers to resolve discrepancies and ensure compliance.Address borrower inquiries related to escrow payments, analysis, and adjustments.Handle escrow account setups, modifications, and terminations as needed.

Regulatory Compliance & Reporting:

Ensure all escrow activities comply with federal, state, and investor guidelines (e.g., RESPA, CFPB regulations).Maintain accurate escrow account records and prepare reports for audits and internal reviews.Assist in reconciliation of escrow accounts and identify potential discrepancies.

Required Skills & Qualifications:

Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent experience).3+ years of experience in mortgage servicing, escrow analysis, or a related financial role.Strong knowledge of escrow regulations, mortgage servicing practices, and RESPA guidelines.Proficiency in mortgage servicing software (e.g., MSP, Black Knight, FICS, or similar systems).Excellent analytical, problem-solving, and mathematical skills.Strong attention to detail and the ability to handle large data sets.Effective communication skills to interact with borrowers, lenders, and third-party vendors.Ability to work independently and in a team-oriented environment.

Preferred Qualifications:

Experience with property tax and insurance processing within escrow accounts.Knowledge of investor guidelines (FHA, VA, Fannie Mae, Freddie Mac).Background in loan servicing, default management, or foreclosure is a plus.

Working Conditions

This position is primarily office-based,US shift hours, with flexibility required to meet deadlines or address urgent issues.

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