NB "Recruiting for a Scheduled commercial Bank"

JOB DESCRIPTION

Location: Thrissur

Industry: Banking

Experience Level: Experience-25 Yrs

Role - Head Operations

Role Overview

The Head of Operations - oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional customer service. This role requires strategic oversight, operational excellence, and strong leadership to drive productivity, cost efficiency, and risk control across the retail business.

Key Responsibilities

1. Operations Management

Lead and manage all operational processes for retail liability products (CASA, term deposits, recurring deposits, NRI accounts, etc.).Ensure smooth account opening, servicing, and closure processes with minimal errors.Optimize branch and back-office operations for speed, accuracy, and cost efficiency.

2. Process Improvement & Automation

Identify process gaps and implement lean, automated, and scalable solutions.Collaborate with technology teams for digitalization of operations (e.g., paperless onboarding, workflow automation).

3. Compliance & Risk Management

Ensure adherence to RBI guidelines, KYC/AML norms, and internal compliance standards.Monitor operational risk metrics, implement controls, and lead remediation for audit observations.

4. Service Quality & Customer Experience

Set TAT (Turn-Around Time) benchmarks for all operational activities.Drive customer satisfaction through timely resolution of operational issues.

5. Team Leadership

Lead, mentor, and develop large operational teams across central and regional hubs.

Skills & Competencies

Strong knowledge of retail liability banking products and processes.Expertise in regulatory compliance, risk controls, and audit standards.Proficiency in banking systems, core banking software, and workflow tools.Strategic planning and change management capabilities.Excellent leadership, decision-making, and stakeholder management skills.Foster a performance-driven culture with focus on accountability and innovation.

Kindly contact-

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NB : "Recruiting for a Scheduled commercial Bank"

Role Overview

The Chief Risk Officer (CRO) will be responsible for establishing and overseeing the Bank's enterprise-wide risk management framework. This includes identifying, assessing, monitoring, and mitigating risks across credit, market, liquidity, operational, compliance, information security, and AML domains.

Key Responsibilities

Lead the overall risk management function across the Bank, ensuring effective implementation of risk frameworks.Oversee credit risk, market risk, Information security risk, liquidity & interest rate risk, operational risk, and compliance risk management.Ensure effective implementation of Basel guidelines and Internal Capital Adequacy Assessment Process.Supervise internal financial controls, information security risk assessments, and cybersecurity preparedness.Facilitate Board and Committee discussions on Risk Profile of the organization, level and direction of aggregate and major risk streams, risk appetite, capital adequacy, and emerging risks.Provide leadership in operational risk, business continuity planning, and anti-money laundering (AML/CFT) compliance.

Qualifications & Experience:

Graduate / Post Graduate in any discipline from a recognized institution.Minimum 25 years experience in banking with at least 10 years progressive experience in risk managementStrong leadership and strategic decision-making skills.Proven track record of working with regulatory authorities, auditors, and Board-level committees.

Desirable Professional Qualifications :

Certification in FRM /Professional Risk

Age: Not exceeding 60 years (as on the date of application).

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Company Description

Novella Holidays is a travel and destination management company based in Thrissur, Kerala, offering personalized travel experiences and reliable B2B solutions across India and international destinations. We specialize in curated holiday packages, group tours, corporate travel, and bespoke itineraries tailored to suit every traveler's needs.

As a growing Destination Management Company (DMC), Novella Holidays partners with global travel agents and tour operators, ensuring seamless ground handling, exceptional service quality, and authentic local experiences.

Our mission is to make every journey memorable by combining professional expertise with a personal touch.

Services:

Domestic & International Holiday PackagesHotel Bookings & TransfersVisa AssistanceGroup Tours & Corporate TravelB2B DMC Services

Head Office: Thrissur, Kerala, India

Role Description

This is a full-time on-site role for a DMC Specialist located in Thrissur. The DMC Specialist will be responsible for day-to-day tasks including managing and coordinating destination management company operations, developing travel packages, creating itineraries for clients, building relationships with vendors, and ensuring customer satisfaction. The DMC Specialist will also handle logistics, liaise with travel agents, and oversee booking processes.

Qualifications

Experience in Travel and Tourism managementKnowledge of local and international destinationsStrong Customer Service and Relationship Management skillsExcellent organizational and multitasking abilitiesAbility to work independently and as part of a teamGood communication and interpersonal skillsKnowledge of booking systems and travel software is a plusBachelor's degree in Tourism, Hospitality, Business Administration, or related field Read Less

Operation Executives

Duties & Responsibilities

• Client Management:

Gather travel details from clients, understand their needs, and design customized itineraries based on budget and preferences.

• Booking and Coordination:

Book flights, hotels, car rentals, and other travel components through various booking platforms, negotiating rates with vendors where possible.

• Itinerary Development:

Create detailed itineraries with travel dates, accommodation information, transportation schedules, and planned activities.

• Vendor Management:

Maintain relationships with travel suppliers like airlines, hotels, and tour operators to ensure smooth service delivery.

• Budget Monitoring:

Track travel expenses, manage budgets, and identify cost-saving opportunities.

• Issue Resolution:

Address any travel disruptions, emergencies, or client concerns promptly and effectively.

• Compliance:

Ensure adherence to company travel policies, visa requirements, and local regulations.

• Reporting:

Generate travel reports summarizing expenses, trip details, and key metrics.

Required Skills and Qualifications:

• Freshers too can apply

• Strong communication and interpersonal skills.

• Good negotiation Skills

MBA in Travel Tourism is preferred.

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Job Title: Customer Relations Executive (Tele-Sales)

Jobs Review:

We are looking to hire an experienced, customer-oriented Customer Relation

Executive to utilize inbound and outbound telephone calls to achieve sales

targets. The ideal candidate will be responsible for generating sales, building

client relationships, and promoting our travel services and packages. This role

requires excellent communication skills, strong sales acumen, and a passion for

travel.

Duties & Responsibility

• Acquire new customers through inbound calls, outbound calling, or email.

• Understanding customer needs and answering their queries related to

• products or services.

• Must have good Sales skills preferably from Tours and Travel industry

• Customer Service and Sales experience in European Market will be

• preferred.

• Work with other departments of the organization to close more deals.

• Connecting with prospective customers through their preferred means of

• communication.

• Explain the features and benefits of the products and services to a prospect.

• Follow the tele-calling script to deliver the perfect pitch while talking to a

• prospect.

• Acquire required customer information for the sales process.

Required Skills and Qualifications:

• Minimum 1-2 year of tele-calling experience (preferably in the travel or hospitality

• industry).

• Strong communication and interpersonal skills.

• Ability to persuade and influence customers confidently.

• Basic understanding of travel industry products and services.

• Goal-oriented with a proven track record of achieving targets.

• Good organizational and follow-up skills.

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Key responsibilities

Calendar management: The EA is responsible for the CEO's often complex and demanding calendar, including prioritizing inquiries, scheduling meetings, and ensuring the CEO is fully prepared for all engagements.Communication handling: Serving as the primary point of contact, the EA manages all communications on behalf of the CEO, including screening phone calls and monitoring, prioritizing, and drafting emails.Travel and event coordination: The EA coordinates all aspects of the CEO's travel arrangements, including flights, accommodations, and detailed itineraries. They also plan and manage company events, meetings, and retreats.Document and report preparation: This includes preparing, editing, and formatting confidential correspondence, presentations, reports, and memos for the CEO and senior leadership.Confidentiality and discretion: A high level of integrity and discretion is required to handle sensitive information related to personnel, finances, and corporate strategy.Project management: The EA often manages and oversees special projects and initiatives on behalf of the CEO, tracking progress and following up on action items to ensure company priorities are met.Liaison activities: The EA acts as a bridge for smooth communication between the CEO and internal teams, the board of directors, and external stakeholders.

Essential skills and qualifications

Experience: Most positions require a minimum of 3 to 5 years of experience in a similar administrative or executive support role, preferably supporting C-level executives.Education: A bachelor's degree in business administration, communications, or a related field is often preferred, though it is not always a strict requirement, as experience can be prioritized.Exceptional organizational skills: The ability to multitask, manage multiple concurrent projects, and maintain meticulous attention to detail is critical for success.Strong communication: Excellent written and verbal communication skills are necessary for effective interaction with stakeholders at all levels.Problem-solving: The EA must be a proactive and creative problem-solver who can anticipate needs and address challenges without direct guidance.Technological proficiency: Expertise in office productivity tools such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential. Familiarity with other software for project management, communication, and calendar management is also expected.Adaptability and emotional intelligence: The role requires the ability to thrive in a fast-paced, high-pressure environment, adjust to changing priorities, and possess high emotional intelligence to handle sensitive situations.

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Job Title: Customer Relations Executive (Tele-Sales)

Jobs Review: We are looking to hire an experienced, customer-oriented Customer Relation Executive to utilize inbound and outbound telephone calls to achieve sales targets. The ideal candidate will be responsible for generating sales, building client relationships, and promoting our travel services and packages. This role requires excellent communication skills, strong sales acumen, and a passion for travel.

Duties & Responsibility

1. Acquire new customers through inbound calls, outbound calling, or email.

2. Understanding customer needs and answering their queries related to products or services.

3. Customer Service and Sales experience in European Market will be preferred.

4. Excellent communication, time management and interpersonal skills.

5. Knowledge of European tourist attractions and destinations.

6. Must have good Sales skills preferably from Tours and Travel industry

7. Customer Service and Sales experience in European Market will be preferred.

8. Work with other departments of the organization to close more deals.

9. Connecting with prospective customers through their preferred means of communication.

10. Explain the features and benefits of the products and services to a prospect.

11. Follow the tele-calling script to deliver the perfect pitch while talking to a prospect.

12. Acquire required customer information for the sales process.

Tele-calling Job Responsibilities

1. Finding new sales opportunities via inbound calls, outbound calls and email

2. Calling the existing as well as prospective clients to encourage purchases

3. Explaining the benefits of the company's products/ services to your potential clients and make the confirmations.

4. Gathering and updating contact details of individuals

5. Addressing concerns, uncertainties and suggestions of your customers and clients on time

6. Making note of important details for every conversation

7. Keeping a recording of every attempt to close sales, both successful and unsuccessful

8. Regularly attending team meetings to better clarify progress and expectations related to your performance

9. Conducting every interaction with respect regardless of the behavior of other parties

10. Maintaining the business database by entering, verifying and also backing up relevant data.

Requirements:

1. Sales skills along with experience, Tours and Travel & Tourism sales experience/ skills are plus.

2. Customer Service and Sales experience in European Market will be preferred.

3. Experience in creating sales, follow up & booking reservations.

4. Excellent communication, time management and interpersonal skills.

5. Knowledge of local tourist attractions and destinations.

6. Multitasking & Time Management.

7. Attention to details.

Work Environment:

1. Office setting,

2. Collaborative team environment.

Schedule:

Day shift ( 09:30 - 18:00 )

Experience:

1-3 years (Required) in Sales, preferably in Travel & Tours

Job Type: Full-time

Language:

English (Required)Hindi

Work Location: In person

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NB "Banking domain experience is Mandatory for this role"

Job Title : Lead Business Analyst

Years of Experience : 7-12 years

Major Responsibilities:

Lead Business Analysis Activities - Guide and oversee the work of business analysts across multiple projects and ensure alignment with business goals.Mentorship and Guidance - Mentor junior business analysts and contribute to best practices and standards for business analysis.Requirement Gathering & Documentation - Elicit, analyze, and document detailed business and functional requirements from stakeholders.Stakeholder Management - Collaborate with business users, technical teams, and leadership to ensure shared understanding and expectations.Solution Design Support - Work closely with architects and developers to design solutions that meet business needs.Process Improvement - Identify opportunities to optimize and streamline business processes through technology solutions.Project Coordination - Support project planning and execution, including effort estimation, resource planning, and timelines.Change Management Support - Assist in assessing change impacts and support communication and trainings.User Training & Demos: Planning and delivery of product demos and training sessions for stakeholdersQuality Assurance Oversight - Ensure test plans align with requirements and participate in system and user acceptance testing (UAT).Reporting & Documentation - Produce clear reports, dashboards, and documentation for stakeholders.

Key Competencies

Good technical knowledge of IT systems, databases, and integration concepts.Proven leadership abilities to guide teams and influence project outcomes.Excellent communication skills for both technical and non-technical stakeholders.Skilled in managing stakeholder expectations and building strong relationships.Proficient in gathering, analyzing, and documenting clear business requirements.Effective problem-solving abilities with a focus on root cause analysis.Proficient in wireframing tools such as Figma, Balsamiq, and similar design platforms.Well-versed in Software Development Life Cycle (SDLC) methodologies and practices.

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NB " Hiring for a Scheduled commercial Bank"

Job Title: Head - Internal Audit

Location: Head Office - Thrissur ( Kerala )

Industry: Banking

Employment Type: Full-time

Experience Level: Senior Leadership, retired Banking professionals within 60 years can also apply.

We are hiring Head - Internal Audit to lead our audit function, ensure compliance, strengthen internal controls, and report to the audit committee.

Key Responsibilities

• Lead risk-based audits across operations, financial, IT and Compliance

• Ensure adherence to regulatory requirements and internal policies

• Report key findings to senior management and Board Audit Committee

• Mentor and guide the internal audit team.

• Audit Data analysis and course corrections facilitation.

Qualifications & Experience

• CA/CIA OR Equivalent

• 22+ years of experience

• Strong knowledge of audit standards, risk and compliance

• Experience in banking is a must

• Should have exposure in managing larger team and geographics

• must be less than 60 years

• Candidate who are retired from PSU/Private Sector Banks at the level of GM and above can also apply.

Please contact-

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Company Description

We suggest you enter company details here.

Role Description

This is a full-time on-site role for a Dermatology Nurse located in Thrissur. The Dermatology Nurse will be responsible for assisting doctors and providing high-quality skin care treatments, assisting with dermatological and cosmetological procedures, administering medications, and educating patients on skincare and treatment plans. The role involves collaborating closely with dermatologists and other healthcare professionals to ensure the best outcomes for patients. Hair transplant experience is added advantage.

Qualifications

Proficiency in Medicine and NursingSpecialized skills in Cosmetology / Dermatology Nursing and Skin careExcellent Communication skillsAbility to work collaboratively with healthcare professionalsAttention to detail and strong organizational skillsExperience in a clinical or hospital setting is a plusValid Nursing Certificate / license Read Less

We are looking for a creative and detail-oriented Content Writer to join our team in Thrissur. The ideal candidate will be responsible for crafting engaging and original content for social media, blogs, websites, and marketing materials. You'll work closely with the design and marketing teams to produce content that aligns with brand voice and marketing objectives.

Responsibilities

Write clear, engaging, and SEO-friendly content for websites, blogs, and social media platformsDevelop creative captions, taglines, and marketing copy for digital campaignsConduct basic research to ensure factual accuracy and originalityCollaborate with the design and marketing teams to create content strategiesProofread and edit content to maintain quality and brand tone

What We Offer

Office-based role at Mannuthy, ThrissurWorking hours: Monday to Friday, 9:30 AM to 6:00 PMSupportive and creative work environment with opportunities to grow

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This is a full-time on-site role for a UI/UX Designer, located in Thrissur. The ideal candidate will be responsible for designing intuitive and visually appealing user interfaces, crafting seamless user experiences, and collaborating with the development and marketing teams to bring creative ideas to life.

Qualifications

Skills in Adobe FigmaStrong attention to detail and creativityAbility to work collaboratively in a team environment and meet deadlines

What we offer

Office-based role at either Mannuthy, ThrissurWokring hours: Monday to Friday: 9.30AM to 6PM Read Less

We're Hiring: Interior Designer

Location: Thrissur, Kerala

Consultancy: IN Design Services

We are looking for a creative and detail-oriented Interior Designer to join our team in Thrissur. If you have a passion for design, strong knowledge of FF&E (Furniture, Fixtures & Equipment), and the ability to turn concepts into stunning spaces, this role is for you!

Key Responsibilities:

Develop interior concepts and detailed design drawings

Prepare and document FF&E layouts and specifications

Collaborate with clients and project teams for execution

Stay updated on design trends and materials

Requirements:

Degree/Diploma in Interior Design or Architecture

Proven experience in residential and commercial design projects

Proficiency in AutoCAD, SketchUp, or similar design software

Strong FF&E knowledge and detailing skills

Excellent communication and presentation skills

Relevant UAE/Gulf experience preferred (advantage for candidates with international exposure)

To Apply: Send your CV + Portfolio to For inquiries:

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Recruiting for leading Scheduled commercial bank

Key Responsibilities:

Develop & implement cohesive strategies for liability and third-party products.

Lead branch expansion initiatives and enhance branch performance.

Drive customer-centric marketing, sales, and engagement programs.

Ensure regulatory compliance, process efficiency, and service excellence.

Mentor and develop senior leaders to build a strong succession pipeline.

Achieve business growth across CASA, NRI, and overall banking portfolio.

Minimum Requirements:

Experience: 22-25 years in Branch Banking with proven leadership in large-scale operations, sales, and customer engagement.

Location-Thrissur

Industry-Banking

Age: Not exceeding 60 years (as on the date of application).

If any one interested please contact-

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NB: "Recruiting for a scheduled commercial bank"

Job Title: Senior Resource - Information Security

Minimum 15 years in BFSI

Employment Type: Full-Time

Location - Thrissur

Job Summary:

We are looking for a highly skilled Deputy CISO - Information Security with at least 10 years of experience in BFSI to lead risk management, compliance, and security operations. The ideal candidate should have hands-on experience in designing and implementing banking security architecture, DC/DR, network security, and ensuring compliance with RBI, SEBI, UIDAI, and other regulatory bodies. Key Responsibilities:

• Develop & enforce security policies, procedures, and frameworks (NIST, ISO 27001, PCI DSS).

• Ensure regulatory compliance with RBI, SEBI, UIDAI, NPCI, ITGC, and risk management frameworks.

• Provide strategic direction and leadership in the planning, development, and implementation of enterprise-wide cybersecurity initiatives.

• Oversee the identification, assessment, and mitigation of cybersecurity risks, ensuring compliance with industry standards and regulations.

• Collaborate with cross-functional teams, including engineering, to integrate cybersecurity best practices into the design and implementation of new technologies and systems. • Lead and manage a team of cybersecurity professionals, providing mentorship, guidance, and support to enhance the overall security posture of the organization.

• Conduct regular security assessments, audits, and penetration testing to identify vulnerabilities and weaknesses in the organization's IT and OT infrastructure.

• Communicate effectively with senior management, board members, and other stakeholders to report on the organization's cybersecurity posture, initiatives, and ongoing risk management efforts.

• Ensure compliance with relevant cybersecurity standards, regulations, and industry best practices, and participate in audits and compliance assessments as require

• Lead regulatory audits and collaborate with internal/external stakeholders.

• Conduct cyber drills to assess and improve incident response capabilities.

• Manage SIEM, DLP, XDR, SOC operations, and threat intelligence.

• Oversee DC/DR design & implementation, network & security architecture for banking systems.

• Ensure security of OS, applications, APIs, ATM/CARD, switch, BBPS, CBS, mobile apps, cloud security, DC/DR controls.

• Lead VA/PT (OWASP), third-party/vendor security audits, and risk assessments.

• Conduct security awareness programs and training for teams.

• Mentor and manage a team of 6-10 cybersecurity professionals, fostering a security-first culture

• Ensure compliance with SOC 2 audits and RBI regulations, particularly in the financial sector.

• Manage Governance, Risk, and compliance (GRC) processes and tools.

• Implement and manage Information Security Management System (ISMS) aligned with ISO 27001/27002 standards.

Education:

BTech/MCA/MTech in Computer Science, IT or related field.

Certifications (Preferred):

ISO 27001 LA/LI, ISO 31000, CISA, CISM, CISSP, ITIL.

Qualifications & Skills

• Minimum 10 years' experience in information security department of the bank leading the team and handling regulatory audits (RBI, SEBI, UIDAI, etc.).

• In-depth knowledge of banking security infrastructure, DC/DR, cloud security, and application security.

• Hands-on experience in designing & implementing banking security architecture.

• Strong leadership, analytical, and stakeholder management skills.

• Proven experience in SOC 2 compliance and cybersecurity operations.

• In-depth knowledge of RBI regulations, data protection, and global privacy laws

• Experience in managing cybersecurity programs in global markets (India, US, Middle East).

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We're Hiring: Junior Social Media Executive

Location: Thrissur (on-site role at our Growwie branch office)

We're looking for a Junior Social Media Executive to join our creative team at Growwie. If you're passionate about digital trends, love creating engaging content, and want to build a career in social media marketing - this role is for you!

What you'll do:

Assist in planning, creating, and posting daily social media content (reels, posts, stories).

Work closely with the design and video team to execute campaigns.

Manage publishing schedules and engage with followers.

Research trending content, hashtags, and new ideas to keep our pages fresh.

Support in analyzing post performance and preparing simple reports.

What we're looking for:

0-1 years of experience in social media or marketing (freshers welcome).

Strong understanding of Instagram, LinkedIn, TikTok, and Meta tools.

Basic design skills in Canva and familiarity with AI or video editing tools (e.g., CapCut, ChatGPT, etc.).

Excellent English communication and creative writing skills.

A proactive, curious mindset with a strong desire to learn and grow.

If you're ready to start your creative journey with a fast-growing marketing team, apply now! Read Less

We are hiring for an NBFC based in Thrissur.

Company Secretary - Financial Services Sector

Location: Thrissur / Kochi, Kerala

Experience: 2-5 years

Employment Type: Full-Time

About the Role:

We are seeking a qualified and detail-oriented Company Secretary to oversee statutory compliance, corporate governance, and secretarial activities in alignment with regulatory requirements. The ideal candidate will ensure the organization's legal and procedural integrity while supporting strategic and board-level decisions.

Key Responsibilities:

Ensure compliance with all statutory and regulatory requirements under the Companies Act and other applicable laws.Prepare and maintain statutory registers, minutes of board meetings, and general meetings.Handle filings, returns, and submissions with ROC, RBI, and other regulatory authorities.Advise management on corporate governance, legal obligations, and company law matters.Coordinate and organize board meetings, drafting of resolutions, and recording proceedings.Liaise with external regulators, legal advisors, auditors, and stakeholders as required.Assist in drafting and reviewing legal agreements, MOUs, and corporate policies.

Required Qualifications:

Member of the Institute of Company Secretaries of India (ICSI).2-5 years of relevant experience, preferably in NBFC, Banking, or Financial Services.Strong understanding of Companies Act, FEMA, and RBI regulations.Excellent communication, drafting, and analytical skills.Proficiency in MS Office and compliance management tools.

What We Offer:

Competitive compensation package.Opportunity to work with a fast-growing financial institution.Exposure to diverse areas of compliance, governance, and strategic management.

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NB : "We are recruiting for a scheduled commercial bank"

Role- National Head ( Retail Branch Banking )

Reports to: EVP (Retail Banking)

Location: Thrissur

About the Role:

We are seeking a highly experienced and visionary leader to head our Branch Banking Division. The role involves driving strategy, sales, customer acquisition & retention, branch expansion, and process excellence to strengthen the Bank's market presence and profitability.

Key Responsibilities:

Develop & implement cohesive strategies for liability and third-party products.

Lead branch expansion initiatives and enhance branch performance.

Drive customer-centric marketing, sales, and engagement programs.

Ensure regulatory compliance, process efficiency, and service excellence.

Mentor and develop senior leaders to build a strong succession pipeline.

Achieve business growth across CASA, NRI, and overall banking portfolio.

Minimum Requirements:

Education: Post-Graduation or higher.

Experience: 22-25 years in Branch Banking with proven leadership in large-scale operations, sales, and customer engagement.

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