• P
    Job Title: Team Leader - Customer Service (Inbound Voice Process, B2C)... Read More

    Job Title: Team Leader - Customer Service (Inbound Voice Process, B2C)

    Work Location: Kochi (onsite role).

    Department: Customer Support / Contact Center

    Reports to: Manager / Operations Head



    Job Summary:


    We are seeking an experienced Assistant Manager - Customer Service to oversee a team of 20+ inbound customer service executives in a B2C voice process environment. The role involves driving service excellence, ensuring process compliance, handling escalations, and mentoring the team to deliver superior customer experiences.



    Key Responsibilities:


    Team Leadership & Management

    • Lead, coach, and manage a team of 10+ customer service associates.

    • Monitor daily performance, ensure adherence to schedules, and manage workforce planning.

    • Conduct performance reviews, one-on-one discussions, and team huddles.


    Customer Service Delivery

    • Ensure timely and professional resolution of inbound customer queries and complaints.

    • Handle escalations and ensure first call resolution (FCR).

    • Maintain key SLAs including AHT, CSAT, NPS, and quality scores.


    Performance & Reporting

    • Track and analyze team performance against KPIs.

    • Prepare daily/weekly/monthly MIS and share insights with management.

    • Identify improvement areas and implement corrective measures.


    Process Excellence & Compliance

    • Ensure process adherence, quality standards, and compliance with company policies.

    • Collaborate with training and quality teams to upskill team members.

    • Drive continuous improvement initiatives to enhance customer experience.


    Employee Engagement & Development

    • Support hiring, onboarding, and training of new associates.

    • Motivate team members through recognition programs and engagement activities.

    • Develop high-potential employees for future leadership roles.



    Key Skills & Competencies:

    • Strong leadership and team-handling ability (20+ associates).

    • Excellent communication and interpersonal skills.

    • Knowledge of call center KPIs: AHT, FCR, CSAT, NPS, Attrition, Shrinkage.

    • Problem-solving and conflict management skills.

    • Proficiency in MS Excel, MIS reporting, and call center tools/CRM.



    Qualifications & Experience:

    • Graduate in any discipline.

    • 4-7 years of experience in customer service (Inbound Voice, B2C).

    • Minimum 1-2 years of experience in team handling (30+ members).

    • Exposure to BPO / BFSI / Telecom / E-commerce industries preferred.



    Interested candidates are invited to share their CV via WhatsApp at or email at . Please include the following details in your application:

    - Name

    - Phone number

    - Total experience

    - Current CTC

    - Notice period

    - Date of Birth

    - Languages spoken



    Let's connect and build something amazing together!

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  • C
    Company DescriptionCydez Technologies is a leading IT Digital Transfor... Read More

    Company Description

    Cydez Technologies is a leading IT Digital Transformation and IT Service Management company based in Kochi, Kerala. Specializing in innovative digital solutions, Cydez Technologies empowers businesses to streamline their operations and achieve unparalleled efficiency. With a focus on cutting-edge technology and exceptional service, Cydez Technologies delivers customized IT strategies and robust management solutions to help organizations navigate the complexities of the digital landscape.


    Role Description

    This is a full-time on-site role located in Kochi for a Full Stack Developer with 3 to 6 years of experience in .NET core and Angular. The Full Stack Developer will be responsible for designing, developing, and maintaining web applications. Day-to-day tasks include both front-end and back-end development, collaborating with cross-functional teams, troubleshooting and debugging, and ensuring high-quality code. The role also involves maintaining documentation and staying updated with the latest industry trends and technologies.


    Qualifications

    Strong experience in Back-End Web Development and Full-Stack DevelopmentProficiency in Front-End Development and Cascading Style Sheets (SCSS)Comprehensive understanding of Software Development methodologiesProven expertise in working with .NET core and Angular, SQLExcellent problem-solving and analytical skillsStrong communication and teamwork abilitiesBachelor's degree in Computer Science, Engineering, or related fieldExperience in Agile development methodologies is a plusAbility to manage multiple tasks and meet deadlinesImmediate Joiners are preferred Read Less
  • A

    Naval Architect  

    - Kochi
    Job Title: Naval ArchitectSeniority Level: MidDepartment: Naval Archit... Read More

    Job Title: Naval Architect

    Seniority Level: Mid

    Department: Naval Architecture

    Reporting Organization: Client Company

    Employment Type: Full-time

    Location: Kochi


    Job Summary

    We are seeking a skilled Naval Architect to join our team in Kochi. As a Naval Architect, you will play a pivotal role in performing hydrostatic calculations, Load-Out/Load-in Ballast plan, conducting stability analyses and supporting vessel concept design projects. Your expertise will be crucial in preparing and validating heavy lift vessel models and deck carrier configurations while ensuring compliance with class rules and IMO regulations.


    Key Responsibilities

    Performing stability and Load-Out & Load-in ballast calculation using GHS software Preparation of GHS models for heavy lift vessels and Deck carriers.Performing quality assurance of the GHS model, calculation and project documentation. Supporting Concept design development projects.


    Required Skills and Qualifications

    Bachelor's or master's degree in Naval Architecture 2 to 4 years of working experience in the Ship design and Hydrostatic calculationsExpertise in any Stability Software.Excellent fundamentals in Hydrostatics& Naval architectureStrong analytical and problem-solving skills, a passion for technology and a willingness to share knowledge.Understanding and working knowledge of AutoCAD 2DFamiliarity with Class rules and IMO Regulations


    Preferred Skills and Qualifications

    Working Knowledge in GHS/Auto hydro/ Rhino-3DExperience in Conducting Inclining test and Report preparation.Experience in Ships Concept design development


    Key Competencies

    Strong verbal and written communication skills.An ability to think creatively and offer innovative solutions to complex design and operational challenges.Excellent teamwork and collaboration skills.The ability to quickly adapt to changing requirements, modern technologies, or unexpected challenges is essential.


    Why Join US

    Competitive Compensation: We offer best salaries and benefits packages in the market to reward your hard work and dedication.Global Exposure: Work on world-renowned projects and gain valuable experience in the heavy lift industry, expanding your knowledge and expertise.Career Growth: Advance your career with opportunities for professional development, including mentorship, training programs, and leadership development initiatives.Unique Experience: On completion of 3 years, experience the opportunity to work from our headquarters in Germany, expanding your international experience and network.Positive Culture: Thrive in a fun, supportive, and collaborative work environment where you can connect with colleagues and contribute to a dynamic team.

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    Graphic Designer  

    - Kochi
    About The Content CultWe are The Content Cult, a vibrant and rapidly g... Read More

    About The Content Cult

    We are The Content Cult, a vibrant and rapidly growing creative agency based in the heart of Kochi, Kerala. We specialize in crafting compelling, high-quality content and design solutions that help brands connect, engage, and thrive. We believe in the power of great storytelling and eye-catching visuals. If you're a passionate, driven designer eager to make a mark, you might be the next member of our cult!


    The Opportunity: Designer (Fresher)

    We are looking for a highly motivated and creative Fresher Designer to join our fast-paced team. This is a fantastic entry-level opportunity for someone who has recently completed their design education and is ready to jump into real-world projects. You'll be working on diverse client briefs, learning from experienced professionals, and contributing directly to the visual identity of both our clients and The Content Cult itself.


    Key Responsibilities

    • Design Execution: Create engaging visual content across various platforms, including social media graphics, digital ads, emailers, infographics, presentations, and website elements.

    • Concept Development: Assist the senior team in brainstorming and developing creative design concepts that align with client brand guidelines and campaign objectives.

    • Brand Adherence: Ensure all designs maintain brand consistency, quality, and accuracy across all projects.

    • Prototyping & Mockups: Prepare design mockups and prototypes for review and presentation to internal teams and clients.

    • File Management: Organize and maintain a clean and accessible library of design assets and project files.

    • Stay Current: Keep up-to-date with the latest design trends, software, and technologies to continuously improve our output.


    What We're Looking For

    • Education: A Bachelor's degree/Diploma in Design, Visual Arts, Fine Arts, or a related field (or equivalent practical experience).

    • Portfolio: A strong and diverse design portfolio showcasing creativity, foundational design principles (typography, color theory, layout), and a passion for digital design.

    • Software Proficiency (Must-Have): Excellent skills in the Adobe Creative Suite, particularly Illustrator and Photoshop.

    • Location: Must be willing to work on-site at our office in Kochi, Kerala.

    • Soft Skills

    • Eagerness to learn and take constructive criticism.

    • Excellent communication skills (verbal and written).

    • Strong attention to detail and a commitment to producing high-quality work.

    • Ability to manage time effectively and handle multiple tasks in a deadline-driven environment.

    Bonus Skills (Good to Have)

    • Basic knowledge of video editing or motion graphics (e.g., Adobe Premiere Pro or After Effects).

    • Familiarity with the digital landscape, social media best practices, and regional trends in Kerala.


    Why Join The Content Cult?

    • Growth Path: We invest in our people. You'll receive mentorship and training to rapidly expand your design skills.

    • Creative Freedom: Work on a wide variety of exciting projects and have your ideas genuinely heard.

    • Vibrant Culture: Be part of a young, energetic, and supportive team in a dynamic work environment in Kochi.


    How to Apply

    Ready to become a design disciple? Please send the following to :

    1. Your updated CV/Resume.

    2. A link to your Portfolio (this is mandatory for consideration).

    3. A brief cover letter telling us why you want to join The Content Cult and why you love designing.

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  • A

    Lead Sales Manager  

    - Kochi
    Job Title: Lead Sales ManagerSeniority Level: SeniorYears of Relevant... Read More

    Job Title: Lead Sales Manager

    Seniority Level: Senior

    Years of Relevant Experience: 8+Years

    Department: Sales

    Reporting Organization: Admaren Subsidiary

    Employment Type: Full Time

    Location: Kochi


    Job Summary

    We are seeking an experienced and results-driven Lead Sales Manager to spearhead the conversion of global leads into confirmed orders for SecureLoad, the world's first web-based loading computer and stowage planner. This senior role serves as the anchor point for all global BDMs, ensuring that every lead generated is nurtured, followed up, and guided through the complete sales cycle from demo to quotation, purchase order, and payment realization.


    In addition to driving sales, the Lead Sales Manager will play a strategic role in shaping sales processes, setting up in-house CRM systems, and developing long-term customer engagement strategies. The ideal candidate brings deep expertise in maritime or B2B software sales, excellent communication skills, and the ability to build trust with clients across diverse global markets.

    Key Responsibilities:

    Act as the central sales driver, ensuring all leads generated by global BDMs are actively followed up and converted into business.Own the complete sales cycle - lead follow-up, client engagement, demo coordination/delivery, quotation preparation, PO closure, and payment collectionConduct or support software demos when required to showcase SecureLoad to prospects.Collaborate with BDMs worldwide, providing strategic direction and sales support to maximize lead conversion.Draft, review, and manage commercial proposals, quotations, and contracts.Engage with global clients via multiple communication channels (email, video calls, in-person at exhibitions).Work closely with management to develop and refine sales strategy and KPIs.Lead the setup and implementation of the company's Sales CRM and internal sales systems to streamline processes.Maintain strong client relationships by ensuring excellent communication, responsiveness, and after-sales engagement.Ensure high lead-to-order conversion rates and timely payment realizationRepresent SecureLoad at global exhibitions, conferences, and client meetings.


    Required Skills and Qualifications

    Bachelor's degree in business administration, Logistics, Marine, Technology, or a related field; MBA preferred.8+ years of proven experience in B2B software sales or maritime industry sales.Strong understanding of B2B sales and consultative selling.Demonstrated success in closing high-value deals and managing complete sales cycles.Strong ability to conduct professional product demos and client presentations.Ability to analyse sales data and market trends to develop effective sales strategies.Excellent verbal and written communication skills in English.Strong negotiation, follow-up, and relationship management skills.Proficiency in using CRM systems and MS Office tools.


    Preferred Skills and Qualifications

    Multilingual proficiency and experience engaging with clients across diverse regions.Established network and strong relationships within the maritime industry.Experience in SaaS or enterprise software sales in global markets.Familiarity with maritime operations, project cargo, or logistics workflows.Ability to thrive in a consultative, solution-selling environment.


    Key Competencies

    Strong commercial acumen with a focus on deal conversion and profitability.Ability to build trust and long-term relationships with clients worldwide.Strategic thinker with the ability to design and optimize sales processes.Highly organized with a results-oriented mindset.Adaptability to the fast-paced, global maritime and logistics environment.Ability to collaborate cross-functionally with technical and product teams to align customer needs with solutionsInterpreting sales metrics and customer data for continuous improvement.


    Why Join Us?

    At Admaren, we are redefining the future of maritime software through SecureLoad, a first-of-its-kind, web-based loading computer and stowage planner.


    By joining us, you'll:


    Play a strategic role in shaping global sales processes for a pioneering SaaS product.Drive impact by converting relationships into tangible business results.Collaborate with a global team of BDMs and industry professionals.Represent an innovative company at international exhibitions and industry events.


    If you're passionate about turning opportunities into results, leading with strategy, and building global client partnerships, this is the role where you can make your mark.

    Join us and be at the forefront of transforming global cargo operations with technology.

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  • V

    Human Resources Intern  

    - Kochi
    Job Profile:We are looking for a smart, enthusiastic, and self-driven... Read More

    Job Profile:

    We are looking for a smart, enthusiastic, and self-driven HR Intern (Paid Internship) to assist our HR Department.

    Roles and Responsibilities

    Assist recruitment team in the hiring and recruiting process.Maintain and develop the pipeline of eligible candidates for open positionsSourcing Candidates from multiple portalsScheduling the interviewsServe as the contact person for questions from candidates

    Desired Candidate Profile

    Strong written and verbal communication skillsNegotiation skills


    The candidates will be considered for PPO based on their performance during the Internship.

    Job Type: Internship

    Contract length: 6 months

    Pay: 10,000.00 per month


    Schedule:

    Day shift


    Industry

    E-learning


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  • A

    Senior Test Engineer  

    - Kochi
    Job SummaryWe are looking for a highly experienced Senior Software Tes... Read More

    Job Summary

    We are looking for a highly experienced Senior Software Test Engineer to ensure the quality and reliability of our software solutions. In this role, you will design and execute test plans, perform manual and automated testing, and collaborate with cross-functional teams to identify and resolve defects. Your expertise in testing practices and tools will contribute to delivering high-quality software while continuously improving testing processes.


    Key Responsibilities:

    Contribute to the development of test strategies, plans, and test cases for software projects.Execute manual and automated test cases, analyze test results, and log/report defects effectively.Stay updated on and contribute to the adoption of industry best practices in software testing.Collaborate with development teams to ensure quality is integrated into the software development lifecycle.Identify opportunities for automation and develop automated test scripts using tools such as Selenium or Appium.Participate in defect triage and collaborate with teams to resolve issues.Assist in post-release testing to ensure product quality.Contribute to continuous improvement of testing processes and methodologies.Stay current with trends, tools, and emerging practices in software testing.


    Required Skills & Qualifications

    5+ years of experience as a Test Engineer, with at least 2 years in a senior role.Strong experience in test strategy development, test planning, and test case design.Extensive hands-on experience with manual testing, automated testing (using tools such as Selenium, Appium, JUnit, or others).Proficiency with issue tracking tools (e.g., JIRA).Strong debugging and analytical skills, with the ability to troubleshoot complex issues.Solid understanding of database concepts and experience working with databases (e.g., SQL).Expertise in Agile/Scrum methodologies and experience with test management tools.Experience with CI/CD pipelines and integrating automated tests within them is a plus.


    Why Join US

    At Admaren Tech Private Limited, we are committed to driving innovation in the maritime sector through cutting-edge technology and reliable solutions. As a Senior Software Test Engineer, you will play a key role in ensuring the quality and performance of our software, directly contributing to the efficiency and precision of maritime operations worldwide. Join a team that values excellence, fosters continuous learning, and empowers you to grow your skills while making a meaningful impact in a vital global industry.

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  • I

    Clinical Data Specialist  

    - Kochi
    Project Role: Clinical Data SpecialistWork Experience: 2 -5+ yearsWork... Read More

    Project Role: Clinical Data Specialist

    Work Experience: 2 -5+ years

    Work location: Bangalore/ Kochi /Kolkata

    Mode of work: Hybrid

    Shift Timings: 5:00 am to 2:45 PM OR 2:00 PM to 11:00 PM (Pickup and drop would ne provided. The shift assignment is purely based on project requirements and the candidate must be open to working in either of two shifts.)


    Job Overview

    Provide basic and some comprehensive data management expertise to the Clinical Data Management (CDM) team to provide efficient, quality data management products that meet customer needs. May also undertake team leadership activities under the supervision of the Data Operations Coordinator (DOC), Data Team Lead (DTL), or Functional Manager.


    Essential Functions

    • Serve as a Data Operations Coordinator (DOC) for one protocol with less then 5 operations staff (excludes DE) or 15+ easy to moderately complex central laboratory studies, or serve in a leadership role in a specific data management task (e.g., coder, tester or database designer for technologies that don't require extensive programming expertise) with guidance.

    • May serve in the role of back-up to a DOC or DTL.

    • May conduct data review.

    • May write and resolve data clarifications.

    • May lead database audit team.

    • May develop and test databases and edit specifications.

    • May perform testing of programming.

    • May perform clinical data coding. Understand and comply with core operating procedures and working instructions. Meet objectives as assigned. Develop and maintain good communications and working relationships with CDM team."


    Qualifications

    • Bachelor's Degree Clinical, biological or mathematical sciences, or related field Req

    • Equivalent combination of education, training and experience in lieu of degree.

    • Medical terminology exposure. Excellent organizational, communication, leadership and computer skills. Ability to exercise excellent attention to detail. Ability to act independently and with initiative required to resolving problems. Ability to establish and maintain effective working relationships with coworkers, managers and clients. Medical terminology exposure. Excellent organizational, communication, leadership and computer skills. Ability to exercise excellent attention to detail. Ability to act independently and with initiative required to resolving problems. Ability to establish and maintain effective working relationships with coworkers, managers and clients.

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    Clinical DB Designer  

    - Kochi
    Job Posting Title: Clinical DB DesignerLocation: Kochi/Kolkata/Bangalo... Read More

    Job Posting Title: Clinical DB Designer

    Location: Kochi/Kolkata/Bangalore

    Mode: Hybrid


    Job Overview:

    Conduct testing activities in CDMS environment and provide comprehensive testing expertise to the team to produce efficient, quality database that meets customer requirements.


    Essential Functions:

    • Independently conduct testing activities to validate edit checks, system settings, SAS listings, Transfer Programming and custom reports in platforms including, InForm, RAVE, OCRDC.

    • Solid understanding of database structure.

    • Ensure validation processes and best practice guidelines are being followed strictly by self and team.

    • Solid understanding of documentation requirements and update all relevant documentation in a timely manner.

    • Communicate status of project to Validation Team Lead/Manager.

    • Escalate problems to the attention of Validation Team Lead/Manager.

    • Mentor Associate Validation Analysts in all testing activities.

    • Conduct Quality Reviews of testing projects on an ongoing basis as applicable.

    • Provide suggestions for continues process improvement and actively participate and contribute towards process improvement initiatives as assigned.

    • Understand and comply with core Operating Procedures and Work Instructions (including Best Practice and Guidance documents).

    • Meet project objectives as assigned by Validation Team Lead/Manager.

    • Develop and maintain good communications and working relationships with multiple teams across locations.


    Qualifications:

    • Bachelor's Degree Bachelor in Science/Computer science/Information Technology or Bachelor in Technology Req

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  • V

    Cloud Architect  

    - Kochi
    Position: Cloud / AWS Architect Location: Kochi Experience: 10-15 year... Read More

    Position: Cloud / AWS Architect

    Location: Kochi

    Experience: 10-15 years (min. 5 years in AWS Cloud Architecture)

    Certification: AWS Certified Solutions Architect - Associate or Professional

    Role Overview:

    We're looking for a seasoned Cloud Architect to design and implement scalable, secure, and resilient AWS architectures for enterprise-grade financial and analytics platforms. The role combines deep AWS expertise with strong DevOps, microservices, and data integration experience.

    Key Responsibilities:

    Design and maintain secure, scalable AWS cloud environments for app, data, and AI workloads.Define landing zones, network topology, and account structures per AWS and compliance standards.Architect microservices deployments using EKS/Fargate, API Gateway, and container orchestration.Collaborate with DevOps and Security teams to integrate CI/CD, IAM, and monitoring tools.Drive cost optimization, auto-scaling, disaster recovery, and high availability.Implement IaC using Terraform or CloudFormation.Ensure data security and compliance (RBI, PCI-DSS, GDPR).Advise on hybrid-cloud integrations and emerging AWS services (AI/ML, analytics).

    Technical Skills:

    AWS core services: VPC, IAM, EKS/ECS, Lambda, S3, CloudFront, RDS/Redshift, API Gateway.IaC: Terraform / CloudFormation.CI/CD: GitHub Actions, Jenkins, CodePipeline.Monitoring: CloudWatch, Dynatrace, ELK.Security: KMS, Secrets Manager, GuardDuty, WAF.Scripting: Python / Bash.(Preferred) Experience with Kafka, Kinesis, or data lake architectures.

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  • A

    Senior Back End Developer  

    - Kochi
    Job Title: Senior Backend DeveloperSeniority Level: SeniorYears of Rel... Read More

    Job Title: Senior Backend Developer

    Seniority Level: Senior

    Years of Relevant Experience: 5+ Years

    Department: Software-COEMS/Secure Load

    Reporting Organization: Our Company

    Employment Type: Full-time

    Location: Cochin


    Job Summary

    As a Senior Backend Developer, you will be responsible for designing, developing, and maintaining back-end systems that support our maritime operations platform. You will collaborate closely with cross-functional teams to ensure the integration of backend services with frontend applications, databases, and other core systems. Your expertise in backend technologies will be crucial in delivering high-performance and scalable solutions that meet the evolving needs of the maritime sector.


    Key Responsibilities

    Contribute to the design and development of scalable, maintainable, and efficient software architecture.Take full ownership of the product lifecycle, from conceptualization through development and deployment.Responsible for implementing Test-Driven Development practices, including writing comprehensive unit tests, to ensure high-quality, reliable, and maintainable code.Build reusable, modular code and libraries to promote efficiency and consistency across projects.Continuously optimize applications for maximum performance, speed, and scalabilityImplement and enforce security best practices and ensure compliance with data protection regulations to safeguard sensitive informationMaintain clear and comprehensive technical documentation for all systems and processes related to the products you own


    Required Skills and Qualification

    Strong programming foundation in Python, including debugging and performance analysis.Experience in developing web applications and APIs (REST, XML, other open sources) and good knowledge of any framework Django / Flask.Considerable expertise of the best practice on secure software development and handling of sensitive dataWell-established experience in all phases of development - requirement gathering, system design, implementation, testing, deployment, and maintenance, of enterprise-wide application systems.In-depth knowledge of Source Code Repository and experience working with Git.Hands on experience in DB design & Architecture with focus on performance.Have knowledge of caching techniques and utilities like Memcache / Redis.Experience working on Apache, Nginx, or any other web/app server.Experience in containerization tool -DockerHands on experience in enterprise level deployment and scalingStrong analytical and critical thinking skills to effectively solve complex problems and make informed decisions.Experience in writing reusable code and libraries to improve efficiency and consistency across multiple projects.Bachelor's or master's degree in computer science, Information Technology, or a related field, or equivalent practical experience


    Preferred Skills and Qualifications

    Experience in Angular, Node JS will be a plusExperience in HTML5, CSS3, JS, Bootstrap, Ajax will be an added advantage.Hands-on experience in Apache, Nginx, or any other web/app server


    Key Competencies

    Ability to troubleshoot complex issues, identify root causes, and implement optimal solutionsKnowledge of secure coding practices, handling sensitive data, and ensuring compliance with data protection regulations.An ability to design scalable and efficient backend systems, ensuring that the solution can grow with the evolving needs of the maritime industry.


    Why Join Us

    At Admaren Tech Private Limited, we are committed to revolutionizing the maritime industry through innovative software solutions. By joining our team, you'll have the opportunity to:

    Work on cutting-edge technology that makes a real-world impact.Collaborate with a dynamic, supportive team focused on continuous learning.Grow your career with ample opportunities for advancement and skill development

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  • I

    Manager, Clinical Data Management  

    - Kochi
    Project Role: Manager, Clinical Data ManagementWork Experience: 8+ yea... Read More

    Project Role: Manager, Clinical Data Management

    Work Experience: 8+ years

    Work location: Kochi

    Mode of work: Hybrid


    Job Overview

    Manage and support team of Data Management professionals to efficiently produce databases that meet customer requirements.


    Essential Functions

    • Provide expert review and guidance for production of Data Management deliverables including CRF/e-CRF, database design and set-up, validation definition and programming, Data Management Plan and database deliverables to internal and external customers. Provide technical advice and solutions with internal and external customers to solve problems and improve efficiency. Ensure that staff is trained and compliant with current operating procedures and work instructions and project scope of work. Identify and address professional development/training needs of staff. Mentor staff members to develop Data Management process, system, and drug development expertise. Provide operational input into proposals and scope of work. Participate in proposal defenses.

    • Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the team's utilization rates; the direct report's training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives.

    • Develop and implement plans for measuring and improving employee engagement, ensuring global consistency.

    • Collaborate with project leads to address work scheduling for current and projected projects, staffing needs, technological needs, and projected peak workloads, ensuring global consistency, where possible. Develop and manage associated action plans to hold members accountable.

    • Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership.

    • Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover.

    • Attend and participate in Bid Defenses, Kick off Meetings (KOM), as applicable. Support Request for Information (RFI), Request for Pricing (RFP), and budgets, as requested.

    • Participate / Support internal and external audits and inspections, as required. Also ensure required staff is assigned, trained and prepared to support.


    Qualifications

    • Bachelor's Degree Clinical, biological or mathematical sciences or related field, or nursing qualification Req

    • 7 years of relevant work experience including people management. Equivalent combination of education, training and experience.

    • Advanced knowledge of Data Management processes and systems.

    • Solid understanding of clinical drug development process and production of Data Management deliverables

    • Proven Staff management skills, strong leadership, motivational and influencing skills.

    • Strong organizational skills, metrics calculations, and time management skills.

    • Strong verbal/written communication skills.

    • Ability to work on multiple projects and manage competing priorities effectively

    • Effective mentoring and developed coaching skills.

    • Ability to achieve results through proactive communication and facilitation in a matrix service delivery environment with shared accountabilities.

    • Sound judgment, decision-making and problem-solving skills.

    • Ability to establish and maintain effective working relationships with coworkers, managers, and clients

    • Ability to follow instructions/guidelines, utilize initiative and work independently.

    • Understanding on basic Project Finance (EAC, forecasting, burn-rate monitoring and recognizing & pursuing OOS where appropriate)

    • Ability to drive business and financial results - short and long term.

    • Ability to proactively evaluate risks and potential issues and seek solutions and discuss appropriately with direct reports, colleagues, and customers.

    • Demonstrates good judgement in requesting input from senior staff. When requesting input, ensure clearly laying out the issue and required background details, articulating what support is needed; and what are the recommended actions.

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  • R

    Frontend Engineer (Casino Game Content)  

    - Kochi
    We are looking for a Frontend Game Engineer with 3+ years of experienc... Read More

    We are looking for a Frontend Game Engineer with 3+ years of experience in casino game

    development (real-money or social). You will be responsible for building and maintaining

    interactive, high-performance casino games using JavaScript/TypeScript. The role involves

    implementing game mechanics, UI/UX flows, math models, and feature logic, collaborating

    closely with designers, artists, and backend engineers to deliver engaging and performant

    games.

    Key Responsibilities:

    Develop casino game content (slots, table games, mini-games, bonus features) usingJavaScript/TypeScript.Implement game mechanics, reels, paylines, bonus rounds, free spins, jackpots, incollaboration with design and math teams.Integrate UI/UX flows, animations, audio, and assets for polished game experiences.Optimize games for performance, memory usage, and smooth rendering acrossplatforms (desktop, mobile, web).Integrate with backend APIs for wallet, session, jackpot, bonus, or other game-relatedservices.Ensure compliance with RMG or social casino standards (where applicable).Debug, profile, and resolve issues across multiple devices and environments.

    Required Qualifications:

    3+ years of experience in casino game development (RMG or Social).Strong expertise in JavaScript/TypeScript.Solid understanding of game loops, rendering performance, animations, and assetpipelines.Experience implementing casino-specific features: reels, paylines, bonus mechanics,jackpots, etc.Familiarity with Git and collaborative version control workflows.Strong debugging, testing, and performance profiling skills.

    Preferred Skills :

    Experience with game engines such as Cocos Creator, Unity, Phaser, or Pixi.js.Familiarity with RMG compliance requirements (RTP, responsible gaming, certificationstandards).Knowledge of math models and probability used in casino games.Exposure to backend API integration (wallets, jackpots, player data).Experience with shader programming, particle effects, or custom rendering.Cross-platform game development (Web, iOS, Android, desktop wrappers).


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  • X

    Academic Coordinator -ACCA  

    - Kochi
    The Academic Coordinator plays a key role in overseeing the academic o... Read More

    The Academic Coordinator plays a key role in overseeing the academic operations of the institution. This position requires someone who can collaborate across teams to improve programs, offer student support, and ensure that academic goals and standards are met.

    Key Responsibilities:

    Curriculum and Program Development: Work with faculty and department heads to develop and revise curricula, ensuring they meet institutional goals and standards.Student Support: Provide guidance to students on academic advising, course selection, program requirements, and academic policies.Faculty Coordination: Act as the liaison between faculty and administration, assist with faculty orientation, training, and scheduling, and provide ongoing support in curriculum delivery.Data Management: Collect, analyze, and report on academic performance data. Identify trends and suggest improvements based on data insights.Business Development: Identify opportunities for program growth, partnerships, and strategies to expand the institution's academic offerings and presence.Accreditation and Compliance: Ensure academic programs comply with accreditation standards, institutional policies, and relevant regulations.Scheduling and Logistics: Coordinate class schedules to meet student demand and faculty availability.Communication: Maintain clear communication with students, faculty, and staff regarding academic updates, schedule changes, and relevant program information.Reporting: Prepare and present reports on academic activities, performance, and trends for senior management or accreditation bodies.Event Coordination: Organize academic events such as workshops, conferences, or student orientations.Problem Solving: Address and resolve academic concerns or conflicts, ensuring a positive and productive academic environment.

    Qualifications:

    Bachelor's degree in a relevant field (Master's preferred).Experience in academic program management or coordination.Strong communication and organizational skills.Experience in curriculum development and student support is preferred.Familiarity with accreditation processes and academic compliance standards.

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    IBM Guardium Specialist  

    - Kochi
    IBM Guardium Specialist - Cyber Security Domain Job Location: Kochi, K... Read More

    IBM Guardium Specialist - Cyber Security Domain


    Job Location: Kochi, Kerala

    Experience: 3 - 6 Years

    Education: M.Sc. / MCA / B.E. / B.Tech (Computer Science or related field)

    Primary Skill Set: IBM Data Activity Monitoring (IBM DAM) - Guardium

    Notice Period: Immediate Joiners Preferred


    About the Role


    Talent Basket is hiring for our leading banking client in the Cyber Security domain, looking for an experienced IBM Guardium Specialist to strengthen their data protection and compliance framework.

    This role requires expertise in implementing and managing IBM Guardium solutions across enterprise-level database environments to ensure secure, compliant, and optimized operations.


    Key Responsibilities


    Installation & Configuration


    Install and configure IBM Guardium across the bank's infrastructure.


    Set up monitoring agents for databases such as Oracle, SQL Server, and PostgreSQL.


    Integrate Guardium with the existing cyber security and IT ecosystem.


    Policy & Compliance Management


    Develop, implement, and maintain data protection policies tailored to banking and regulatory requirements.


    Regularly review and update policies in line with audits and evolving compliance frameworks.


    Ensure adherence to PCI-DSS, Data Privacy, and other relevant cyber security standards.


    Monitoring & Incident Response


    Enable real-time monitoring of database activities and analyze alerts for anomalies.


    Lead incident response for database-related security alerts.


    Conduct root cause analysis and document findings to prevent recurrence.


    Access Control & Auditing


    Manage user roles and permissions within IBM Guardium.


    Conduct regular audits of database access and permissions.


    Train internal teams on secure access and monitoring procedures.


    Integration & Optimization


    Collaborate with Cyber Security and IT teams to integrate Guardium with SIEM, Firewalls, and XDR systems.


    Perform periodic system health checks, apply patches, and optimize performance.


    Documentation & Reporting


    Maintain comprehensive documentation of configurations, policies, and audit records.


    Generate detailed reports on activity trends, access patterns, and compliance metrics.


    Support internal and external audits with required reports and insights.


    Desired Skills & Experience


    3-6 years of hands-on experience in IBM Guardium implementation and management.


    Strong background in Cyber Security, Data Protection, and Compliance.


    Proficiency in database systems like Oracle, SQL Server, and PostgreSQL.


    Experience integrating Guardium with SIEM, Firewall, and XDR tools.


    Excellent analytical, troubleshooting, and communication skills.


    Interested candidates can share their updated resumes at:


    Talent Basket - Connecting Talent with Opportunity


    Our Offices:

    Kochi: Palarivattom, Kerala

    Bangalore: Whitefield, Karnataka

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    Junior Graphic Designer  

    - Kochi
    Job descriptionWe are looking for a Junior Graphic Designer with 1-2.5... Read More

    Job description


    We are looking for a Junior Graphic Designer with 1-2.5 years of experience, to create engaging and on-brand graphics for a variety of media.



    Responsibilities.


    + Study design briefs and determine requirements.

    + Experience in online and offline campaigns and Social media posts.

    + Experience in package designing and branding.

    + Conceptualize visuals, based on requirements.

    + Prepare rough drafts and present ideas.

    + Develop illustrations, logos and other designs using software or by hand.

    + Use the appropriate colors and layouts for each designs.

    + Work with copywriters and Creative director to produce final design.

    + Test graphics across various media.

    + Amend designs after feedback.

    + Ensure final artwork and layout are visually appealing and on-brand.



    Requirements and skills


    + A strong portfolio of illustrations, Social media, Branding.

    + Familiarity with design software's and technologies (such as InDesign, Illustrator, Photoshop, Procreate etc.).

    + A keen eye for aesthetics and details.

    + Excellent communication skills.

    + Ability to work methodically and meet deadlines.

    + Degree in Design, Fine Arts or related field is a plus.


    Immediate joiners will be preferred!

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    Performance Ad Copywriter  

    - Kochi
    What You'll DoPlan & Write Copy Headlines, descriptions, and CTAs for... Read More

    What You'll Do


    Plan & Write Copy Headlines, descriptions, and CTAs for Google Search Ads, Meta Ads, cover pics, and video callouts.


    Collaborate on Creative Provide hook lines and scripts for video ads, write impactful overlay text for creatives, and adapt messaging for different placements.


    Monitor & Refresh Review ad performance reports (CTR, engagement, conversions) and refresh underperforming ad variations with stronger angles.


    Write for the Funnel: Craft awareness-driven hooks for top-of-funnel ads and persuasive CTAs for remarketing/retargeting campaigns.


    Coordinate with Designers & Video Team Brief them quickly on creative swaps, ensuring copy and visuals stay aligned.




    What We're Looking For



    2-4 years of experience writing ad copy for digital campaigns (Google Ads, Meta Ads, or both).


    A portfolio showing strong ad headlines, creative social media videos and scripts, CTAs, or creative concepts that performed well.


    Ability to adapt tone and messaging for different brands and funnel stages.


    Understanding of performance metrics (CTR, CPL, ROAS) and how copy impacts them.


    Strong collaboration skills - you'll be working closely with designers, video editors, and media managers.



    Immediate joiners will be preferred!English and Malayalam Preferred. Read Less
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    International Student Counselor  

    - Kochi
    We're Hiring Freshers! International Student Counsellors & Interns - A... Read More

    We're Hiring Freshers! International Student Counsellors & Interns - AIMS Education, Kochi


    Are you a recent graduate looking to start a rewarding career in the Overseas Education Industry?


    Join AIMS Education and get hands-on experience guiding students toward their global academic dreams!


    Location: 3rd Floor, Oxford Business Centre, Ravipuram, Kochi - 682016

    Position: International Student Counsellor & Student Counselor Interns

    Experience: Freshers


    What You'll DoGuide students through the overseas education process - from course selection to visa applications and career guidance.Counsel students on university options across the UK, USA, Australia, Europe, UAE, and more.Handle student inquiries via calls, emails, and walk-ins.Stay updated on application procedures, documentation, and visa regulations.Collaborate with internal teams and global university partners.
    Who We're Looking ForRecent graduates (any discipline) with excellent communication skills.Enthusiastic individuals passionate about international education and student success.Strong interpersonal skills with a student-first approach.Eager to learn, grow, and build a long-term career in counselling and international education.Basic Computer Knowledge and Website Navigation Skills


    Why Join UsInternship opportunity with Stiphent before full-time placement.Comprehensive training provided - no prior experience required.Rapid growth opportunities in a fast-expanding industry.Supportive and collaborative team culture.


    Ready to Begin Your Journey?

    Send your resume to

    Join us and be part of a team that helps students achieve their dreams of studying abroad!

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    QA Automation - Selenium (10+ years)  

    - Kochi
    Job Title: Automation QE - 10+ years - Kochi -HybridJob Summary: We ar... Read More

    Job Title: Automation QE - 10+ years - Kochi -Hybrid

    Job Summary: We are seeking an experienced Automation Quality Engineer (QE) to join our team at DBiz AI Solutions Pvt. Ltd. The ideal candidate will be responsible for designing, developing, and executing automated test scripts to ensure the quality and performance of our software products. This role requires a strong understanding of automation frameworks and testing methodologies.

    Key Responsibilities:

    Design and implement automated test scripts for functional and regression testingCollaborate with development teams to understand requirements and provide feedback on testabilityMaintain and enhance existing automation frameworksExecute automated tests and analyze results to identify defectsReport and track defects using bug tracking toolsParticipate in code reviews and provide input on testability and qualityMentor junior team members in automation best practices

    Qualifications:

    Bachelor's degree in Computer Science, Engineering, or a related fieldMinimum of 5 years of experience in software testing and automationProven experience in developing and executing automated test scriptsStrong understanding of software development life cycle (SDLC) and testing methodologiesExperience in performance testing is a plus

    Skills:

    Proficiency in automation testing tools (e.g., Selenium, TestNG, JUnit)Strong programming skills in languages such as Java, Python, or C#Experience with CI/CD tools (e.g., Jenkins, GitLab CI)Knowledge of API testing and tools (e.g., Postman, SoapUI)Familiarity with Agile methodologiesExcellent problem-solving and analytical skillsStrong communication and collaboration abilities

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    General Manager  

    - Kochi
    Senior General ManagerJob Summary and About Eazylink:We are seeking a... Read More

    Senior General Manager


    Job Summary and About Eazylink:


    We are seeking a dynamic and well experienced Senior General Manager to lead operations and strategic growth for our fast-growing study abroad consultancy committed to transforming the global education journey for ambitious students. With a mission to empower dreams, we guide students through every step of their overseas education - from counselling and applications to visas and beyond. As we scale, we're looking for a seasoned and strategic leader to join us at the forefront of this exciting journey.


    What You Will be doing:

    As Senior General Manager, you will oversee the company's core operations, strategy execution, and business expansion. You'll play a key leadership role in shaping the company's vision, managing high-performance teams, and driving sustainable growth across domestic and international markets.


    Key Responsibilities:

    • Lead and manage multi-functional teams across counselling, admissions, marketing, and partnerships.

    • Design and implement business strategies aligned with growth goals.

    • Develop B2B and institutional relationships with universities and international education bodies.

    • Identify new markets and expansion opportunities across geographies.

    • Ensure high service quality, compliance, and student satisfaction across all touchpoints.

    • Coach mid-level leaders and build a culture of ownership, innovation, and accountability.


    What we are looking For:

    • 10+ years of leadership experience in international education, insurance, banking, telecom or related domains.

    • Strong business acumen with a proven track record of scaling operations and delivering results.

    • Excellent people leadership, communication, and strategic thinking skills.

    • Passionate about student success and global education.

    • Strong common sense and people management skills.


    Why Join Us:

    Be part of a mission-driven teamSuccessive career growth30,00,000 per annum CTC including incentives. Read Less
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