Key Responsibilities
Learning Strategy & Governance
Define and operationalise L&D strategy aligned to business, digital, and HR transformation.Establish learning policies, governance frameworks, and budgets.Drive build vs. buy decisions (internal academies vs. external partnerships) to optimise cost, quality, and scalability.
Training Needs Identification (TNI) & Capability Mapping
Conduct enterprise-wide
TNI at organisational, functional, and individual levels.Collaborate with HRBPs and business leaders to create capability matrices.
Capability Building & Technical Excellence
Run structured academies for technology, functional, and compliance learning.Deploy reskilling & cross-skilling initiatives to reduce dependency on external hiring.Integrate
certification frameworks with career paths.
Managerial, Leadership & Talent Development
Build leadership pipelines through curated programs Build managerial pipelines through curated programsEnable succession planning with targeted development journeys.Promote mentoring, reverse mentoring, and coaching ecosystems.Partner with external institutes for leadership journeys
Learning Experience & AI Integration
Deploy AI-powered
Learning Experience Platforms (LXP) to personalise learning.Use AI for adaptive learning, career path recommendations, and skills-gap analysis.Apply learning analytics to track ROI, skill progression, and impact on business KPIs.
Learning Culture & Engagement
Foster a culture of continuous learning, curiosity, and innovation.Promote
gamified, mobile-first, and on-demand learning experiences.Recognise and reward learning adoption.
Stakeholder Management & External Partnerships
Partner with CXOs, delivery leaders, and HR to ensure learning drives business outcomes.Build strategic alliances with universities, edtechs, and certification bodies.Manage vendor ecosystems (build vs. buy) for maximum value.
Key Skills & Competencies
Strategic foresight in workforce transformation.Expertise in
TNI & skills forecasting.Strong judgment in
build vs. buy learning interventions.Knowledge of emerging IT & digital trends.Proficiency in
AI-driven L&D tools and learning analytics.Excellent stakeholder and change management
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