The SUन्य - Customer Relationship Manager (CRM Executive)

Location: Noida (Sector 62/63 area) Type: Full-time, On-site Salary: 15,000 - 20,000/month Industry: Fashion & Apparel (D2C)

About SUन्य

SUन्य is a growing D2C fashion and apparel brand selling online. We're building a lean, systems-driven operation and are looking for our first dedicated CRM Executive to own the entire customer communication layer - from order verification to post-purchase support and retention.

What You'll Do

Order Verification (Most Critical)

Call every COD customer within 2 hours of order placement to confirm address, product, and intent.

Identify and cancel fake/unresponsive orders before dispatch - directly reducing our RTO rate.

Make 3 call attempts for unconfirmed orders. No confirmation = order cancelled.

Customer Support

Handle inbound and outbound customer calls - order queries, delivery updates, size guidance.

Manage WhatsApp Business inbox - respond to customer messages within 1 hour during working hours.

Process return and exchange requests. Coordinate with logistics for pickup scheduling.

Resolve customer complaints with patience and professionalism.

Post-Delivery Engagement

Call customers after delivery to collect feedback and request product reviews.

Handle RTO dispute communication - coordinate with manager to file claims using video proof.

Flag repeat RTO customers for COD blacklisting.

Retention & Re-engagement

Send WhatsApp broadcast messages for new collection drops, offers, and restocks.

Maintain a customer interaction log (simple spreadsheet/CRM tool) with call outcomes and notes.

Share weekly summary of customer feedback, common complaints, and suggestions with the manager.

What We're Looking For

Must Have:

Fluent in Hindi and English (spoken + written). Customer calls will be primarily in Hindi.

6 months to 2 years of experience in customer calling, telecalling, or customer support - D2C/ecommerce preferred.

Comfortable making 40-60 calls per day (mix of verification + feedback + support).

Familiar with WhatsApp Business. Basic smartphone and internet skills.

Reliable, punctual, and honest. This role directly impacts revenue.

Good to Have:

Experience with Shopify, Shiprocket, Delhivery, or any ecommerce/logistics platform.

Experience handling returns, exchanges, or NDR follow-ups.

Familiarity with any CRM tool (Zoho, HubSpot, or even Google Sheets-based tracking).

Based in or near Noida for easy commute.

What You'll Be Measured On

MetricTargetCOD Verification Rate>90% of COD orders called within 2 hrs Fake Order Detection>90% catch rateCustomer Response Time (WhatsApp) 20% of delivered orders CSAT Score>4 out of 5Daily Call Volume40-60 calls/dayWeekly Feedback ReportSubmitted every Friday

Working Hours: 10 AM - 7 PM, Monday to Saturday (Sunday off)

Reporting To: Operations & Brand Manager

Why Join SUNYA:

Get in early at a growing D2C brand - your work will directly shape the customer experience.

Clear KPIs and structured role - no ambiguity about what success looks like.

Work closely with the founder and manager in a small, fast-moving team.

Opportunity to grow into a Customer Support Lead role as the brand scales.

How to Apply: Send your resume and a short WhatsApp voice note (1-2 minutes) introducing yourself in Hindi to . We want to hear how you communicate - that's the job.

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Company Description

Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set standards for industrial solutions with innovative, compact, and efficient designs, high durability, and cost-effectiveness, all backed by unparalleled customer support.

Role Description

This is a full-time on-site role for a Customer Support Engineer located in Ahmedabad. The Customer Support Engineer will be responsible for providing customer support, troubleshooting technical issues, delivering technical support, maintaining effective communication with clients, and performing field service activities. The opening is for our 'Semiconductor division', handling machines involved in Semiconductor chip manufacturing process (Packaging).

Qualifications

Customer Support and Technical Support skillsTroubleshooting capabilitiesStrong communication skillsField service experience - Automation (machines involving advanced automation)Ability to work independently and collaborativelyBachelor's degree in Engineering, Computer Science, or related field Read Less

Job Role: Customer Service Executive

Job Location- Noida

Experience Required- 1 to 2 Years

About Times Internet:

At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India's largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.

Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations.

As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.

We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!

About Times Of India:

TOI is India's largest and most influential news publisher in English. We inform and actively engage you to drive progress at a local and national level. We bring you the latest news, analysis and videos across current affairs, business, entertainment, sports, lifestyle and culture everyday.

Role Overview

We are looking for a customer-focused professional to manage user queries and support operations across TOI Events (including large-scale properties like awards, ticketed events, and campaigns).

The role involves handling end-to-end customer interactions across channels such as calls, emails, WhatsApp, and chat, ensuring seamless user experience across registrations, payments, and event participation.

Objectives of the Role

Ensure timely and accurate resolution of customer queries related to event registrations, nominations, and ticketingDeliver a high-quality customer experience across all touchpoints (Email, WhatsApp, Calls, Chat)Maintain strong understanding of TOI Events (Ecopreneur Awards, TOISA, Concerts, etc.)Drive quick resolution by coordinating with internal teams (Tech, Product, Finance, Sales)Maintain structured records of all customer interactions and support dataIdentify recurring issues and share actionable insights to improve processesKey ResponsibilitiesHandle customer queries related to registrations, payments, invoices, and event detailsProvide step-by-step guidance for users facing issues on website, payment links, or formsManage inbound and outbound communication (calls, emails, WhatsApp support)Follow up with users for pending actions (payment completion, document submission, etc.)Escalate critical issues (payment failures, invoice delays, tech bugs) and ensure closureMaintain CRM hygiene and update user interaction logs accuratelyCoordinate with Finance for invoice-related queries and with Tech/Product for issue resolutionHandle high-volume queries during peak campaign periods while maintaining qualityShare daily reports on queries handled, resolutions, and pending cases

Required Skills & Qualifications

Bachelor's degree in Business, Communication, or related field2+ years of experience in customer support / operations / event supportStrong communication skills (written & verbal)Ability to handle customer conversations with clarity and professionalismStrong problem-solving and coordination skillsGood organizational and time management abilitiesExperience with CRM tools, email handling systems, or ticketing platformsComfortable working in a fast-paced, high-volume environment

Preferred Skills

Experience in event management / ticketing / campaign operationsFamiliarity with tools like Freshdesk, CRM systems, WhatsApp Business, etc.Basic understanding of payment systems (Razorpay, UPI flows, etc.)Ability to manage weekend or extended hour shifts during live campaigns

What We Offer

Exposure to large-scale TOI flagship events and campaignsFast-paced, collaborative work environmentOpportunity to work across cross-functional teams (Product, Marketing, Sales)Growth opportunities in operations and customer experience Read Less

Walk-In Drive for International Voice Process Fresher HCL Tech

Profile - Voice, customer service.

HCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.

Designation: Customer Care Representative-Freshers

Any Grad/UG can apply (No Regular Students / No Law Graduate)

B.tech, MTech, BCA and MCA is not eligible.

Interview Location: - HCL Technologies: -

A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301

Nearest Metro station Noida Sector 59

Work Location: Noida Sec 144/ Noida 126

Two Ways Cabs Available

Walk-in Date- 06 May 2026 to 08 May 2026

Timing- 11am-2pm

Job Description - Customer Service Executive - Fresher

Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.

Work Experience & Qualification criteria:

Excellent communication skills - both verbal and written - with a professional telephone etiquetteHelpful, empathetic, and enthusiastic about customer serviceFreshers in US/UK Inbound calling preferably in Banking domain

Job Description

Answer all inbound queries as per call flow procedure.Adherence to process to ensure high quality and customer service.Follow escalation procedures for issues uncontrollable at agent level First call resolution.Break schedule adherence.Involvement in motivational activities, implementing feedback given during monitoring sessions.Updating various logs like escalation log, complaint tracker etc.Ensuring data security - proprietary data of customers

Please don't carry laptop while coming for interview

Contact Person- Urmika Shah Mehta

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About SCG in India

SCG, Southeast Asia's most established industrial conglomerate, is expanding in India with a focus on sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities-backed by more than a century of leadership in cement, building materials, packaging, and chemicals.

Sustainable product leadership. Delivering eco-friendly AAC wall and block systems that meet the demands of India's modern construction industry.India as a sourcing gateway. Serving as a specialized sourcing hub for ceramics, packaging, and industrial supplies, linking Indian production strengths to SCG's international markets.Recognized sustainability leadership. Globally acknowledged for ESG excellence, SCG has been ranked among the top performers worldwide in construction materials for sustainability.

About the Role

As a Customer Service Specialist, you will be the frontline ambassador for SCG, ensuring that every customer receives reliable support, responsive communication, and seamless service delivery. This role is crucial for building trust and reinforcing SCG's reputation in India.

Key Responsibilities

Manage customer inquiries, orders, and requests with accuracy and professionalism.Coordinate with sales, logistics, and finance teams to ensure smooth order processing and delivery.Track order status and proactively update customers on progress or potential issues.Assist in resolving service complaints, claims, and concerns with a solutions-first mindset.Maintain detailed customer records in CRM systems and generate service performance reports.Provide after-sales support, including product information, warranty handling, and documentation.Support customer engagement activities and contribute to service improvement initiatives.

Qualifications

Bachelor's degree in Business, Communications, or related fields.0-3 years of experience in customer service, order management, or client support.Strong communication and problem-solving skills with a customer-first mindset.Organized, detail-oriented, and able to handle multiple priorities simultaneously.New graduates with enthusiasm and adaptability are welcome to apply.

Career Development

This role provides exposure to SCG's customer ecosystem and service operations, opening career pathways into account management, operations, or sales support roles within SCG India and the wider regional network.

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About the job

Work From Office (NIGHT SHIFTS)

9 HOURS SHIFTS

TWO SHIFT SLOTS - 6:30 PM TO 3:30 AM

AND 8:30 PM TO 5:30 AM

No transportation provided

MUST BE AVAILABLE ON WEEKENDS (2 ROTATIONAL WEEK OFFS)

Location: ARCH SQUARE X2, Ep Block, EP-Y1, EP Block, Sector V, Kolkata, West Bengal

Job Description

We are looking for Customer Service Sales Representatives / Sales Associates to provide exceptional support to our e-commerce customers. The ideal candidates will be responsible for handling customer inquiries, resolving issues, assisting with sales, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle inbound and outbound calls with US customers.

Assist customers with product inquiries, orders, and general support.

Resolve customer issues efficiently while maintaining a professional approach.

Provide accurate information about products and services.

Deliver excellent customer service while identifying potential sales opportunities.

Maintain proper documentation of customer interactions.

Requirements:

Prior experience handling US customers is mandatory.

Excellent spoken English and communication skills.

Experience handling calls and interacting with US clients/customers.

Ability to work in a hardcore night shift (US shift).

Must be comfortable working night shifts.

Must be able to work weekends on rotational shifts.

Strong problem-solving and customer-handling skills.

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Job Title : Customer Service Representative (Portuguese language Specialist)

About the Role:

We are hiring Portuguese Language Specialists (Non-Voice / Back Office Support) for an international customer support process. This role is ideal for professionals with 1+ year of customer service experience and strong expertise in Portuguese language communication.

Key Details :

Location: DLF Gachibowli, HyderabadWork Mode: On-siteShift: Rotational shiftsWork Week: 5 Days (Rotational week offs)Salary: Up to 7 LPATransportation: 2-way cab facility provided (Upto 25KM)

Responsibilities :

Handle customer queries via chat and email supportProvide accurate and timely resolutions for international customersMaintain high standards of written communication in Portuguese & EnglishEnsure adherence to process guidelines and quality parametersAnalyze customer issues and offer effective solutions

Required Qualifications:

Graduate(Mandatory) in any disciplineCertified Portuguese Language Specialist (Mandatory)Minimum 1+ year of experience in customer service / international supportStrong written communication in Portuguese and EnglishGood problem-solving and analytical skillsComfortable working in rotational shifts

Preferred Skills

Experience in non-voice (chat/email) supportCustomer-centric mindset with attention to detailAbility to work in a fast-paced, global environment

Additional Information

Immediate joiners are highly preferred

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Customer Support & Consumer Insights Executive

Delhi Full-time Reports to founders

About Us

Permea makes skincare that actually absorbs. Most products sit on the surface; ours use exosome and

liposome delivery systems to get actives into the skin, not just onto it. The brand is pre-revenue, the team is

small, and the founding logic is tight.

This is our first customer-facing hire. Day-to-day, the job involves handling queries and sorting out delivery

issues. But that is only part of it. We want someone who reads patterns who notices that three customers

this week asked the same question about the serum, or that RTOs from one city keep spiking on Tuesdays,

and brings that back to us. The product decisions we make in the next twelve months will be shaped by what you hear.

WHAT THE ROLE INVOLVES

Manage customer conversations across WhatsApp, calls, email, and Instagram. You will be the first person most customers ever speak to.Resolve queries on products, orders, refunds, and deliveries. When you cannot resolve something, coordinate with logistics or operations until it is closed.Talk to South Indian customers in their own language. Tamil, Telugu, Kannada, or Malayalam (at least two of these, conversationally).Track NPS and CSAT on a rolling basis. Not just the number; the reasons behind it.Dig into RTOs and cancellations. What is causing them, where, and how often. Write it up.Maintain clean records. Customer data, support logs, and weekly reports in Excel or Google Sheets.Own the SOPs. Follow them, improve them, and flag when they stop working.Send a weekly summary to the founders. What customers are saying, what is breaking, what keeps coming up.

WHAT WE NEED

English, spoken and written, for internal communication.Conversational fluency in at least two of: Tamil, Telugu, Kannada, Malayalam. Not reading-level fluency the kind where a frustrated customer feels like they are talking to someone from home.Working knowledge of Excel or Google Sheets. You do not need to be an analyst, but you should be able to build a clean tracker without help.Customer support or sales experience is useful but not a filter. If you have handled people under pressure and learned from it, that counts.

WHAT WE ARE LOOKING FOR BEYOND THE BASICS

Someone who listens well. Not just waits for the customer to finish, but actually adjusts based on what they hear.Curiosity about why things go wrong, not just that they went wrong.Comfort with a role that is not fully defined. The SOP you write in month one may look different by month three.Some interest in skincare or health. You will be explaining absorption science to people who are sceptical and spending real money. Knowing the product helps.

HOW PERFORMANCE IS MEASURED

MetricTarget

First response time: Under 2 hours

CSAT: Above 85%

NPSTracked monthly; trend matters more than the number

RTO analysis: First report within 30 days

SOP adherence100%, reviewed every quarter

Founder briefing, weekly, written

WORK CONTEXT

Location Delhi

Customers are mostly in South India. All interactions happen over phone, WhatsApp, and DMs, so you do not need to be based there. Delhi works.Type Full-timeStandard hours. During launches or sale events, expect some weekend availability; we will flag these in advance.Reports to Founders; There is no HR layer, no middle management. You will work directly with the people building the brand.

COMPENSATION & WHAT COMES NEXT

Pay is in line with what an early-stage brand can offer. It will grow as Permea does. For the right candidate, equity is on the table.In practical terms, being an early hire here means you will have more context, more access, and more say than you would in a defined support role at a larger company. Whether that is appealing depends on what you are looking for.You will know why products are designed the way they are, because you will be in those conversations.If you build the Customer Experience function well, you will lead it.You will see the full D2C operation - logistics, ops, growth - not just your slice of it. Read Less

We are looking to recruit ONE Customer Support Associate (CSA) (Contractual) for SIDBI office located at Chandigarh.

The Salary budget: Range from Rs. 25,000/- to Rs. 35,000/- per month (Depending upon the experience & Profile).

Broad Job Description of Customer Support Associate (CSA) shall be as under :-

1. Facilitating existing / prospective customer in filling up of application form.

2. Obtaining signed applications collecting documents including KYC documents, cheque etc.

3. Following up for signatures / additional documents.

4. Collection of audit related documents etc. from the existing as well as prospective clients,

5. Attend any other miscellaneous assignments / responsibility given by BO / Local office from time to time and ready to go to the field.

Eligibility Criteria:

(1) Candidate must possess / (Inter) / ICWAI etc from a recognized University.

(2) The candidate should have prior basic knowledge of accounting and banking.

(3) The candidate should have basic knowledge of computers.

(4) Preference shall be for a local candidate with proficiency (speak, read & write) in Local Language, Hindi and English

(5) The candidate shall have a Valid Driving License

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About BiteSpeed

Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.

Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.

Read more about our mission and the story of commerce here-

Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )

We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-

BiteSpeed Raises USD 3.5M Funding, Led by Peak XV's Surge-

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge-

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we've scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you'll do

Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.

Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.

Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

What makes you a good fit

You care about delivering a service experience that parallels a Michelin star Italian restaurant.

You genuinely like helping people and making them successful.

You are an engineering graduate and have 1+ years of work experience in B2B customer success.

You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Salary and Location

Location: Bangalore

Expected CTC: We pay on top of market standards with generous ESOPs for everyone in the team.

Our Way Of Life -

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create.

Our purpose is about why we're here and what we care about:-

Personal TransformationWealth CreationWinning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-

Go Above And BeyondMaking Things HappenSay It Like It IsProgress Over PerfectionDon't Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we've done to ensure we take care of our wellness, learning & keep things fun:-

Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.

Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.

Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

How to apply?

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on .

Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to .

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About BiteSpeed

Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.

Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.

Read more about our mission and the story of commerce here-

Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )

We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-

BiteSpeed Raises USD 3.5M Funding, Led by Peak XV's Surge-

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge-

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-

About the role

We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).

We're now at a point where we've scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.

What you'll do

Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.

Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.

Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.

What makes you a good fit

You care about delivering a service experience that parallels a Michelin star Italian restaurant.

You genuinely like helping people and making them successful.

You are an engineering graduate and have 1+ years of work experience in B2B customer success.

You have a genuine interest in conversations with people from different backgrounds to learn about their lives.

Salary and Location

Location: Bangalore

Expected CTC: We pay on top of market standards with generous ESOPs for everyone in the team.

Our Way Of Life -

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we're trying to create.

Our purpose is about why we're here and what we care about:-

Personal TransformationWealth CreationWinning Together

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values.

We have 5 core values:-

Go Above And BeyondMaking Things HappenSay It Like It IsProgress Over PerfectionDon't Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we've done to ensure we take care of our wellness, learning & keep things fun:-

Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.

Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).

Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.

Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we're constantly growing.

Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.

How to apply?

If this sounds interesting drop a personal note with why you'd want to work with us and what makes you a good fit on .

Know someone who might be a great fit? Refer them to us, if they end up joining we'll send you an Apple Airpods Pro as a gesture of thanks!

For any queries feel free to write to .

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Codingal () is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.

With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.

Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.

We are looking for a Customer Service Associate to join the passionate Codingal team.

Key responsibilities:

Provide an exceptional experience to the customers.Provide technical support to Parents and Teachers.Provide chat, Email, and call support to our customers.Handle escalation tickets.Schedule, reschedule, and manage student classes.Be a relationship expert and ensure customer retention and satisfaction.

Required skills:

Computer/IT background (Not mandatory)Fluent in English communication skillsAvailable to work from the Office.

Perks:

Free Lunch & DinnerExposure to a fast-paced Ed-Tech startup.Health Insurance

Education: Bachelor's degree

Salary: CTC of INR 3.5 L to 4.5L (Plus incentives).

Position Title: Customer Service Associate

Location: HSR Layout, Bangalore, India

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!

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Codingal () is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.

With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.

Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.

We are looking for a Customer Service Associate to join the passionate Codingal team.

Key responsibilities:

Provide an exceptional experience to the customers.Provide technical support to Parents and Teachers.Provide chat, Email, and call support to our customers.Handle escalation tickets.Schedule, reschedule, and manage student classes.Be a relationship expert and ensure customer retention and satisfaction.

Required skills:

Computer/IT background (Not mandatory)Fluent in English communication skillsAvailable to work from the Office.

Perks:

Free Lunch & DinnerExposure to a fast-paced Ed-Tech startup.Health Insurance

Education: Bachelor's degree

Salary: CTC of INR 3.5 L to 4.5L (Plus incentives).

Position Title: Customer Service Associate

Location: HSR Layout, Bangalore, India

Please note that this is an in-person role, with no remote option available.

You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Join us on the journey to provide coding education to every K-12 student and prepare them for the future.

Apply now!

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XELEMENTS HEALTH PVT. LTD. - Healthcare / Medical Devices

Customer Support Executive

Clinical Operations

LOCATION

Ambattur, Chennai

EXPERIENCE

1 - 5 Years

WORK MODE

In-Person

FUNCTION

Patient & Partner Support

JOB SUMMARY

XElements Health Pvt. Ltd. is hiring a Customer Support Executive to be the single point of contact for patients and channel partners throughout a diagnostic monitoring study.

The role spans the full study lifecycle - pre-study scheduling and patient briefing, in-study troubleshooting and reassurance, and post-study coordination through report delivery.

Prior experience in a healthcare, diagnostics, or medical device setting is strongly preferred. Comfort speaking directly with patients - many of whom will be elderly or anxious - is essential.

KEY RESPONSIBILITIES

• Serve as the primary point of contact for patients throughout the study lifecycle - before, during, and after - ensuring a smooth and reassuring experience.

• Support distributors and channel partners with day-to-day operational queries, dispatches, returns, and onboarding.

• Coordinate with internal clinical, logistics, and reporting teams to keep each study on track and on time.

• Maintain accurate records and generate periodic MIS reports on study volume, turnaround time, and open issues.

• Resolve patient and partner concerns promptly, escalating clinical or technical issues to the right internal owner when needed.

REQUIREMENTS

• Bachelor's degree - life sciences, nursing, biomedical, or paramedical preferred; any discipline acceptable with relevant experience.

• 1-5 years in customer support, clinical coordination, patient services, diagnostic centre operations, or distributor support.

• Working knowledge of MS Excel and any CRM or ticketing system.

• Strong written and verbal communication; calm, empathetic phone manner.

• Ability to juggle multiple ongoing cases without dropping details.

PREFERRED

• Prior exposure to diagnostic studies, home healthcare, or remote patient monitoring.

• Experience handling elderly or first-time-device patients.

• Familiarity with logistics workflows - dispatch, returns, RMA.

• Good organizational and problem-solving skills.

• Comfort coordinating across regional teams and distributors.

LANGUAGE REQUIREMENTS

MANDATORY 2 + 1

Tamil and English - both mandatory.

Plus at least one of: Hindi, Telugu, or Kannada - mandatory.

Candidates fluent in more than one regional language will be given preference.

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Industry : Decorators

Location: VP Rd, Charni Road East 400004

Designation: Client Servicing Manager ( candidates required from Decor industry only)

Salary offered - 80k to 100k per month- (9.60 to 12LPA) - (depending on experience)

Experience required - 5+ years

Description:

We were established in 1947, which then concentrated on decoration purpose for all major government functions and other cultural events within Mumbai. In 1960, after thirteen years of successful business the company sphere headed Events for Wedding, Cultural Function, Concerts, etc. Today we are a closely held partnership firm and along with our sister concerns we are one of the leading organization in our field, with a highly trained, professional and experienced staff that has decored to the needs of thousands of satisfied customers around the country.

We have regular contracts with various prestigious institutions and five star hotels for all their decor requirements for Wedding, Public function, Film Parties, Entertainment Programs and other such functions. Any of these valued institutions will vouch for our bonafides and quality of service rendered by us.

STRENGTH OF COMPANY

Our strength lies in our devoted staff & professionalism of our staff, supported by our infrastructure that we are one of the leading companies within the industry. We at Samani Decorators follow a strict scalar chain of command that enables us to win every race against time, which is the major criterion of our business. Due to this discipline we are able to give quality service at reasonable price to win total customer satisfaction.

We need someone to do meetings with clients and show them various designs and

concepts Make budgets and close clients

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Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you!

What You'll Do

Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.

What We're Looking For

Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems.

What We Offer

Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

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Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you!

What You'll Do

Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.

What We're Looking For

Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems.

What We Offer

Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

Read Less

Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you!

What You'll Do

Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.

What We're Looking For

Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems.

What We Offer

Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

Read Less

Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you!

What You'll Do

Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.

What We're Looking For

Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems.

What We Offer

Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

Read Less

Are you a customer-focused professional with excellent communication skills? We're looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you're passionate about helping others and solving problems, we want to hear from you!

What You'll Do

Respond to customer inquiries via email, chat, and phone.Provide fast and effective solutions to resolve customer issues.Maintain detailed records of customer interactions in our CRM system.Collaborate with internal teams to ensure a seamless customer experience.Identify opportunities to improve processes and enhance customer satisfaction.

What We're Looking For

Proven experience in customer service or a similar role.Strong verbal and written communication skills.Ability to multitask and stay organized in a fast-paced environment.Empathy and problem-solving skills to handle customer concerns effectively.Familiarity with CRM systems.

What We Offer

Competitive salary and performance bonuses.Opportunities for career growth and skill development.A supportive and collaborative team environment.Flexible working hours (remote options available).

Read Less