Position Overview:

The Commercial Manager - Software Division will be responsible for managing end-to-end commercial operations, client account management, and revenue growth through software and digital product sales. The role involves contract management, pricing, invoicing, proposal preparation, coordination with technical teams, and ensuring profitability and compliance across all software business transactions.

Key Responsibilities:

1. Sales & Business Development

Drive revenue growth by identifying, developing, and closing new software sales opportunities.Manage existing client relationships and identify upselling or cross-selling opportunities.Support pre-sales activities including proposal preparation, quotations, and tenders.Collaborate with the technical and product teams to customize solutions as per client requirements.

2. Commercial & Contract Management

Prepare and manage commercial proposals, MoUs, and client contracts ensuring commercial viability.Negotiate pricing, payment terms, and service-level agreements (SLAs) with clients and vendors.Monitor project profitability, billing cycles, and collections.Ensure all commercial transactions are compliant with internal and statutory requirements.

3. Financial & MIS Reporting

Maintain and track sales pipeline, forecasts, and revenue realization.Prepare monthly commercial reports and dashboards for management review.Coordinate with the finance team for billing, tax documentation, and reconciliations.

4. Stakeholder & Vendor Coordination

Liaise with internal stakeholders - legal, finance, operations, and delivery teams for smooth project execution.Manage external vendors, consultants, and software license partners for procurement and renewals.

5. Process Improvement & Compliance

Implement process improvements to strengthen commercial efficiency and control.Ensure compliance with company policies, audit requirements, and client terms.Monitor market trends and competitor pricing strategies for continuous improvement.

Qualifications & Experience:

Education: Bachelor's degree in Commerce, Business Administration, or Engineering; MBA preferred.Experience: 6-10 years of experience in software/commercial sales, business operations, or key account management roles.Experience in handling software contracts, licensing, or SaaS-based business preferred.Proficiency in MS Excel, CRM tools, and ERP/finance systems.

Key Skills:

Strong commercial acumen and negotiation skills.Excellent communication and client management ability.Financial analysis and contract management skills.Attention to detail with strong documentation and reporting capability.Ability to collaborate across cross-functional teams.

Competencies:

Ownership and accountabilityStrategic and analytical thinkingResult-oriented and process-driven approachStrong interpersonal and coordination skills

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Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic "Regional Account Manager -Emerging" to contribute to the success of our rapidly growing business.

In this key role, you will manage and drive direct sales engagements of Fortinet Product Portfolio into a set of Emerging Accounts. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Customer Mindshare , Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.

As a "Regional Account Manager -", you will:

Generating business opportunities and managing the sales process through to closure of the sale.Achievement of agreed quarterly sales goals.Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

Proven ability to sell solutions to Fortune and Competitive AccountA proven track record of quota achievement and demonstrated career stabilityExperience in closing large deals.Excellent presentation skills to executives & individual contributorsExcellent written and verbal communication skillsA self-motivated, independent thinker that can move deals through the selling cycleMinimum 15 years sales experience selling to Fortune 1000 Major Accounts.Minimum 10 years selling Service provider network security products and services.Candidate must thrive in a fast-paced, ever-changing environment.Competitive, Self-starter, Hunter-type mentality.BS or equivalent experience, graduate degree preferred.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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Role: Account Manager

Experience: 2-4 years

Location: Mumbai

About the Role

We're looking for an Account Manager to join the creative team at Digitas Mumbai. You'll be the go-to person for day-to-day client management-helping shape briefs, coordinate with internal teams, and ensure work moves smoothly from idea to delivery.

You'll work closely with strategy, creative, and tech teams to bring ideas to life across digital platforms. This role is perfect for someone who enjoys being at the intersection of ideas, execution, and relationships.

If you love good work, thrive on collaboration, and can balance detail with big-picture thinking, we'd love to meet you.

What You'll Do

Manage day-to-day client communication and build trusted relationshipsHelp translate client needs into clear, actionable briefs for internal teamsCoordinate timelines, budgets, and deliverables to ensure smooth project executionPartner with creative, strategy, and tech teams to deliver insight-led, integrated campaignsKeep an eye on the quality of work-ensuring it's on-brand, on-brief, and on timeSupport senior team members on presentations, campaign planning, and new ideas

What You Bring

2-4 years of experience in account management at a digital or integrated agencyA solid understanding of digital-first marketing, content, and brand communicationExperience managing multiple projects and stakeholders at onceStrong communication and organizational skillsA collaborative, solution-oriented approachCuriosity about creativity, culture, and what makes brands connect with people Read Less

Our client is developing the next generation of high-performance e-powertrain systems that will change the electric vehicles market and we are seeking for an experienced Sales Account Manager in India.

Roles and responsibilities:

Manage key customer accounts, ensure customer satisfaction and expansion of businessIdentify and converge new business opportunitiesMaintain and strengthen IRP brand as a market leader in the European EV industry Master the company's product portfolio, roadmap and technology. Optimize commercialization process and TTMWaterfall market needs to execution teams and ensure competitiveness at all stages.

Requirements:

Academic business degree or a related field in Electronics- must haveEngineering background- must have5+ years of experience in sales/account management.Proven experience in sales and account management, preferably in the automotive or electrification industry.Proven track record in successful B2B sales of complex multidisciplinary systems Demonstrated success in achieving sales targets and fostering client relationships.Familiarity with motors, Motor controllers in 2W/3W/4W industry.Understanding of 2W, 3W and 4W (e-LCV) markets in India, with a focus on motor controllers.Strong negotiation and communication skills.Ability to work independently and collaboratively within a team.Proactive, results-oriented with a strong sense of responsibility and ownership.Self-motivated, hard-working, and able to work independently with a strong sales drive.Fast learner, good interpersonal, and presentation skills.Fluency in English and local languages as applicable.Willingness to travel frequently.

Please let me know if you have any questions or require additional information.

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Job Brief

As a Key Account Manager, you will serve as the primary point of contact for designated key accounts, developing and executing strategic account plans to achieve sales targets and foster long-term partnerships. Your role involves understanding customer requirements, coordinating with internal teams, and delivering exceptional customer service

.

Responsibilities:

Develop and maintain strong relationships with key clients or customers, serving as their primary point of contact within the organization.Understand the needs, objectives, and challenges of key accounts, and develop customized solutions to address their requirements.Collaborate with internal teams, including sales, marketing, product development, and customer support, to deliver value-added services and solutions to key accounts.Develop and implement strategic account plans to achieve sales targets, revenue growth, and profitability objectives.Conduct regular meetings and communications with key accounts to review performance, address concerns, and identify opportunities for collaboration and expansion.Negotiate contracts, pricing, and terms with key accounts, ensuring alignment with organizational goals and policies.Monitor market trends, competitive activities, and industry developments related to key accounts, and adjust strategies accordingly.Provide timely and accurate reporting on key account performance, sales forecasts, and market insights to management and internal stakeholders.Identify and pursue opportunities for upselling, cross-selling, and expanding the scope of services or products offered to key accounts.Resolve issues and conflicts with key accounts in a timely and effective manner, ensuring customer satisfaction and retention.Stay updated on industry best practices, emerging technologies, and customer trends to maintain a competitive edge in the market.Participate in industry events, conferences, and networking activities to promote the organization and build relationships with key stakeholders.Provide feedback and input to internal teams on product enhancements, marketing strategies, and customer requirements based on insights from key accounts.Foster a culture of customer-centricity, professionalism, and excellence within the organization.

Qualifications.

Masters degree in Business, Marketing, or related field.Minimum of 2-3 years of experience in account management, preferably within the e-commerce sector.Proven track record of meeting or exceeding sales targets.Strong understanding of e-commerce platforms and digital marketing.Excellent communication and negotiation skills.Ability to analyze data and develop strategic insight.Strong organizational and multitasking abilities. Read Less

About us:

Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl's Jr, Sbarro Pizza, are powered by the platform.

Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified organization, placing it among one of the top employers of choice.

Restroworks is on a mission to make global restaurants prosperous.

For more information, visit

Job Description:

If you are someone who picks up customer calls anytime anywhere.

Be a partner to your key accounts in their good, bad and ugly times.

Juggle between various teams to stuff done.

Customer satisfaction is your top priority.

Doing the difficult job of saying no to customer requests while fully aligned with splicing their key problem requires product and domain knowledge as well as conviction.

Empathy and understanding that any issue hampering operations needs to be resolved in a timely manner.

You don't mind stepping into support team's shoes and help the customer if need be.

Good account managers run business great ones build further, we expect you to get new logos through customer references.

Good writing skills as documenting MoM is important.

Conducting MBR/QBR's is a

vital part of the role, mind of a project manager and heart of customer relations.

Frequent travelling/customer onsite visits is our bloodline.

Opportunity to be a part of some of the largest F&B events globally.

When you do all of above, upsell and cross sell become a part of the play for our as well as our customer's growth.

You will be a jack of all trades, so that customer can reach out to you for anything

and everything. Therefore constant learning and good product knowledge is imperative.

Developing trust relationships with a portfolio of major clients. Acquiring a thorough understanding of key customer requirements and expanding the relationships with existing customers by continuously proposing solutions that meet their objectives. Should serve as a link of communication between key customers and internal teams. Delivering service and support to clients using phone, via remote connection or over the email and operating as the lead point of contact for any and all matters specific to customers. Playing an integral part in generating new sales that will turn into long-lasting relationships

Responsibilities:

Develop a solid and trusting relationship between major key clients and company Collaborate with the Implementation teams to ensure that expectations set during the sales process are met in delivery Operate as a key customer advocate - develop and maintain strong relationship with customers with the goal of best in class customer success Coordinate with clients and decision makers to ensure timely contract and subscription renewals Strategic planning to improve client results Educate prospects and clients about Restrowork's products and services through presentations and product demonstrations Negotiating contracts with clients and establishing timeline of performance Collaborating with the sales team to maximize profit by up-selling or cross-selling. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Expanding relationships and bringing in new clients

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Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic "Manager Account Manager -Enterprises" to contribute to the success of our rapidly growing business.

In this key role, you will manage and drive direct sales engagements of Fortinet Product Portfolio into a set of Enterprises Accounts. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Customer Mindshare , Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.

As a "Manager Account Manager -Enterprises", you will:

Generating Enterprise business opportunities and managing the sales process through to closure of the sale.Achievement of agreed quarterly sales goals.Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.

We Are Looking For:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

Proven ability to sell solutions to Fortune and Competitive AccountA proven track record of quota achievement and demonstrated career stabilityExperience in closing large deals.Excellent presentation skills to executives & individual contributorsExcellent written and verbal communication skillsA self-motivated, independent thinker that can move deals through the selling cycleMinimum 15 years sales experience selling to Fortune 1000 Major Accounts.Minimum 10 years selling Service provider network security products and services.Candidate must thrive in a fast-paced, ever-changing environment.Competitive, Self-starter, Hunter-type mentality.BS or equivalent experience, graduate degree preferred.

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

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About Hector

Hector is a next-generation advertising platform built to simplify and scale Amazon and e-commerce advertising.

We help brands run smarter campaigns through automation, Amazon Marketing Cloud (AMC) insights, and data-driven tools.

We're looking for Account Managers who can help our clients use our platform better - making their ad operations faster, smarter, and easier.

This role focuses on strategy and client guidance, not campaign execution.

What You'll Do

Manage 20-30 client accounts using Hector's advertising tools.

Help clients understand how to use the software effectively to improve their Amazon ad performance.

Guide brands on strategy, automation, and measurement using AMC and DSP integrations.

Identify gaps or opportunities in how clients are using the tool and suggest improvements.

Collaborate with the internal tech and product teams to share client feedback and help enhance the platform.

Stay updated on the latest Amazon Ads features, DSP developments, and automation trends.

Who You Are

2-3 years of experience in Amazon Ads or e-commerce advertising (agency or brand side).

You understand Sponsored Ads, DSP, and want to learn more about AMC and automation tools.

You're comfortable explaining technical concepts in simple terms to clients.

You enjoy problem-solving and helping clients use software tools more effectively.

Strong communication and presentation skills.

What You'll Learn

Deep knowledge of Amazon Marketing Cloud (AMC) and DSP automation.

Hands-on experience with Hector's platform and AI-powered ad tools.

How to design and implement automation-driven strategies for faster campaign performance.

Work closely with data, product, and engineering teams to shape how brands grow on Amazon.

Why Join Us

Learn from experts in Amazon advertising and ad tech automation.

Be part of a fast-growing company building tools that simplify e-commerce advertising.

Exposure to top Amazon advertisers and real strategic problem-solving.

Flexible, collaborative work culture that values learning and innovation.

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Job Title: Account Manager - Mphasis Client (US IT Staffing)

Location: Madhapur, Hyderabad (Onsite)

Work Hours: 9:00 AM EST - 5:00 PM EST (Night Shift)

Days: Monday to Friday

Experience: 4 to 8 years

About the Role:

We are seeking an experienced and dynamic Account Manager who has prior experience managing Mphasis requirements in the US IT staffing industry. The ideal candidate will be responsible for maintaining and strengthening client relationships, ensuring timely and quality delivery of candidates, and identifying opportunities to expand our business with Mphasis.

Key Responsibilities:

• Act as the primary point of contact for Mphasis client managers and delivery stakeholders.

• Build, strengthen, and expand relationships with Mphasis hiring managers across departments.

• Understand Mphasis project needs and manage a consistent flow of high-quality job requirements.

• Collaborate closely with Delivery Leads and Recruiting teams to ensure timely submissions and placements.

• Review submittals for quality, accuracy, and compliance before sending to the client.

• Track interviews, feedback, and onboarding processes for all active candidates.

• Identify new opportunities within Mphasis to grow the account and secure recurring requirements.

• Conduct regular meetings with internal teams to improve submission quality and client satisfaction.

• Report weekly on delivery metrics, performance, and business growth initiatives.

Required Skills & Experience:

• 4-8 years of experience as an Account Manager / Client Partner in US IT Staffing.

• Proven experience managing Mphasis client requirements is mandatory.

• Deep understanding of W2 hiring, visa types (US Citizens, GC, H1B, etc.), and compliance.

• Strong knowledge of VMS tools, rate negotiations, and client communications.

• Excellent interpersonal and relationship-building skills with proven ability to gain client trust.

• Strong analytical, problem-solving, and coordination skills.

• Ability to handle multiple requirements and tight deadlines effectively.

Benefits:

• Competitive Salary Package

• Recurring / Bulk Incentives for performance

• National Holidays (India)

• Sick Leaves & Paid Time Off (PTOs)

• Provident Fund (PF) Account

• Health Insurance Coverage

• Paternity & Maternity Leaves

• Excellent opportunity to work with US clients directly in a high-growth environment

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Account Manager - Restaurant Onboarding

Responsible for onboarding new restaurant partners onto our platform, ensuring a smooth and timely go-live process, and setting them up for long-term success You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategie.

Key Responsibilities:

Onboard new restaurant partners from contract signature to go-live, ensuring all setup requirements are met.Ensure accurate setup of restaurant information including menus, pricing, delivery details, and branding.Monitor progress and track key milestones during onboarding, proactively identifying and resolving any blockers.Build strong relationships with restaurant partners to ensure a positive first impression and foundation for long-term retention.Collaborate with Sales and Account Management teams to handover accounts post-onboarding with all documentation and insights.Maintain and update CRM or onboarding tools with detailed notes and progress.Provide feedback to internal teams to improve onboarding processes and customer experience.Coordinated with central teams to execute initiatives boosting revenue.Engaged owners to enhance operational efficiency and service quality.

Qualifications:

Bachelor's degree in business, Hospitality, Communications, or a related field.4 years+ of experience in Account Management, Onboarding, Customer Success, or similar roles, preferably in food tech or hospitality.Excellent communication and interpersonal skills.Tech-savvy and comfortable working with digital tools, dashboards, or CRMs Ability to manage multiple accounts simultaneously in a fast-paced environment.Passion for food, hospitality, and helping partners succeed.Prior experience onboarding restaurants or working in a food delivery, POS, or restaurant tech platform.

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Key Account Manager- E-commerce

About the Company

Sush Essentials Pvt. Ltd. (SEREKO)is incorporated start-upcompany from Noida,seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India's 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals

(supplements) to treat the skincareconcerns in streamalong with providing surface solutions.

Job Location:Noida Sector 142, Nearest Metro - 142 (Aqualine)

Job Summary:

We are seeking an experienced and results-oriented Key Account Manager - E-commerce to drive our growth across leading online platforms such as Amazon, Flipkart, Nykaa, 1mg, and our own D2C channels. The ideal candidate will bring a solid background in e-commerce sales, account management, and digital strategy, particularly within the skincare, personal care, health, wellness, or food industries.

Key Responsibilities:

Own and grow revenue for key e-commerce accounts (marketplaces and D2C).Manage day-to-day operations across platforms including listings, pricing, promotions, and inventory.Plan and execute marketing campaigns, seasonal promotions, and visibility strategies in coordination with digital and brand teams.Analyze data on sales performance, traffic,conversions, and ROI to optimizestrategies.Coordinate with internal teams for supply chain, logistics, creative assets, and customer service.Maintain strong relationships with account managersfrom marketplaces for better visibility and support.Track competitors and markettrends to identifygrowth opportunities and gaps.

Qualifications & Requirements:

Bachelor's degreein any stream (MBA is a plus).Minimum 5 years of experience in e-commerce accountmanagement, ideally within FMCG, Health & Wellness, or Beauty & Personal Care industries.Sound understanding of marketplace platforms and D2C business models.Familiarity with tools like Amazon SellerCentral, Flipkart Portal,Shopify, Google Analytics, etc.Strong numerical and analytical skills with an eye for detail.Excellent communication, negotiation, and relationship management skills.

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Job description

Location: Kirti Nagar, New Delhi

Experience: 1-3 Years

Salary: 30,000 - 60,000 per month (based on experience and skill set)

Job Type: Full-Time On-site

Job Summary:

We are looking for a dynamic and customer-focused Key Account Manager to manage and grow relationships with key clients in the international logistics domain. The ideal candidate will have 1-5 years of experience in account management, with a preference for those who have worked in international freight forwarding, shipping, or global supply chain operations. You will play a pivotal role in ensuring client satisfaction, operational efficiency, and revenue growth. Key Responsibilities:

Serve as the primary point of contact for assigned international logistics clients.

Understand clients' global supply chain requirements and deliver customised logistics solutions.

Coordinate with internal teams (operations, documentation, customs, shipping partners) to ensure timely and efficient service.

Monitor account performance and ensure compliance with SLAs, KPIs, and client expectations.

Handle escalations, resolve service issues, and maintain high client satisfaction.

Identify and pursue upselling and cross-selling opportunities across ocean, air, and cross-border logistics services.

Prepare and present account performance reviews and improvement plans.

Support onboarding of new accounts and manage contract renewals and pricing agreements.

Requirements:

1-5 years of experience in key account/client management.

Preference will be given to candidates with experience in international logistics; however, candidates with logistics industry experience are also encouraged to apply.

Excellent communication and client-handling skills.

Strong organisational and problem-solving abilities.

Familiarity with freight terms (INCOTERMS), documentation, and customs procedures.

Proficiency in MS Office and CRM tools.

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Job Title: Account Manager - US Healthcare Recruitment (Onsite, Night Shift)

Location: Noida, Sector 62 (Onsite)

Work Mode: Full-Time Night Shift

ABOUT THE ROLE

We are looking for a highly motivated and experienced Account Manager to lead and manage a team of 5-10 freelance recruiters. The ideal candidate will be responsible for overseeing recruiter performance, ensuring high-quality candidate submissions, and actively engaging in hands-on recruitment to build and maintain a strong candidate pipeline. This is going to be a dual responsibility role - working as both an Account Manager and a Senior Hands-on Recruiter, if required.

KEY RESPONSIBILITIES

Manage a team of 20-25 freelance recruiters, monitor their daily submissions, and ensure quality standards are met.

Review, shortlist, and forward recruiter-submitted profiles to relevant job requisitions.

Act as the primary point of contact for the recruitment team and hiring managers, ensuring smooth coordination.

Handle end-to-end recruitment: sourcing, screening, interviewing, and placing candidates for assigned roles.

Build and maintain a personal candidate pipeline to support ongoing hiring needs.

Track team performance, provide regular feedback, and drive recruiters to achieve set targets.

Ensure compliance with client requirements, timelines, and internal processes.

Maintain reports on submissions, interviews, offers, and closures.

REQUIREMENTS

Proven experience (3-5 years) in US Healthcare Recruitment with at least 2 years in a Team Lead/Account Manager role.

Strong understanding of US recruitment processes, tax terms (W2, C2C, 1099), and visa classifications (H1B, GC, OPT, etc.).

Ability to manage and motivate a team of freelance recruiters effectively.

Hands-on experience in sourcing through portals (Dice, Monster, CareerBuilder, Indeed), LinkedIn, and networking.

Excellent communication, leadership, and decision-making skills.

Strong multitasking ability with a result-oriented mindset.

Comfortable working in night shifts (US timings).

Must be open to working onsite in Noida, Sector 62.

WHAT WE OFFER

Competitive salary package with performance-based incentives.

Opportunity to lead and grow within a dynamic recruitment environment.

Exposure to diverse client requirements across US markets.

.Both side Cab pick and drop services.

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About the Role: Responsible to manage, oversee, and address technical needs for clients / customers along with promoting a positive vision for the organization.

Location: Chennai

What you'll be Responsible for?

Managing the existing key accountsInvestigate and solve complex and long overdue problems faced by customer and forwarded by the customer support deskManage escalated customer complaints her major incidentsCollaborate and work with internal teams for escalations or critical issues and extend support to retain the customer businessResponsible to maintain accurate records of discussions or correspondence with customersAnalyze statistics and other data to determine the level of customer service being provided by the organizationTo build and grow good client relationship to ensure retention and business growth.To liaise with internal teams to ensure resource availability for on-time project deliveryTo maximize revenue from existing accounts and develop new accounts within current clientsCollaborate with internal business teams to discuss on possible improvements to customer serviceConduct regular review meetings with customers to discuss on issuesPrepare weekly MIS including project status report

What You'd have?

4-5 years of experience in Customer Support, Technical Account Management. Preferably from Telecom, ITEngineering Graduate in Computer Science or ElectronicsProactive, Self-MotivatedAnalytical mindset to solve issues with focus on client/customer requirementTakes initiative and accountabilityTeam Player and actively engage and contribute in the teamAbility to manage timelines effectivelyMust have attention to detailFlexible to work in 24x7 environmentExcellent communication in English (written & verbal) and interpersonal skills

Why join us?

Impactful Work: Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment: Work alongside a world-class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees

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About RPS Consulting Pvt. Ltd. RPS Consulting Pvt. Ltd., established in 2006 and headquartered in Bangalore, is a leading provider of enterprise technical training services. We specialize in delivering world-class, industry-recognized training and professional certifications to organizations across India and globally.

As a 100% subsidiary of NIIT, we offer comprehensive learning services to enterprise clients in the field of Information Technology. With authorizations from over 32+ OEMs, a team of 100+ expert consultants, and a strong presence across regions, we have successfully partnered with 200+ enterprise clients.

We work closely with top IT companies, helping their teams stay ahead of the curve through certified, role based, and future-ready upskilling. As we continue to grow, we are looking to strengthen our team with smart, energetic professionals who are passionate about making a difference in the enterprise learning space.

About the Role:

Technical Account Manager is a dynamic role that combines technical expertise with commercial acumen to

design tailored training solutions. This individual will work closely with customers to understand their

technical and business challenges, and craft innovative training programs that drive value and support sales

initiatives.

Strategic Engagement:

• Collaborate with the sales team to identify opportunities for training to enhance customer satisfaction, contributing to the overall sales strategy.

• Build and maintain strong relationships with clients, acting as a trusted advisor in the realm of training and development, ensuring a clear understanding of their training needs and pain

points.

• Engage with key stakeholders to understand their strategic goals and integrate these insights into the training programs.

• Serve as a bridge between technical solutions and commercial interests, ensuring that training programs align with both technical requirements and business objectives.

Solution Design:

• Conduct thorough needs assessments to identify the skills, knowledge, and competencies required for the client's workforce to achieve desired outcomes.

• Keep abreast of market trends and technological advancements to ensure that training solutions remain relevant and competitive.

• Work closely with instructional designers, subject matter experts, and other internal teams to develop customized training programs that incorporate innovative learning strategies and techniques to address the unique challenges and goals of each client.

Outcome Evaluation :

• Oversee the execution of training solutions, ensuring they are executed with high quality and effectiveness.

• Measure the impact of training programs on participant performance and business outcomes, making adjustments as necessary to optimize results.

• Develop and track key performance indicators to measure the effectiveness of training solutions in achieving sales and technical goals.

• Implementing a robust feedback mechanism to gather insights from the client post-training and using this feedback to improve and tailor future training programs.

Qualification :

• Bachelor's or Master's degree in Business, Technology, or related field.

• Proven experience in solution architecture, training, and a strong understanding of sales processes.

• Proven experience in technical proposal writing, preferably in the IT, engineering, or related technical fields.

• Strong technical acumen with the ability to understand and articulate complex solutions.

• Excellent writing, editing, and proofreading skills.

• Demonstrated ability to translate technical concepts into commercial opportunities.

• Strong understanding of adult learning principles and training methodologies.

Exceptional communication, presentation, and negotiation skills, with the ability to influence at all levels.

• Ability to work under tight deadlines and manage multiple proposal efforts simultaneously.

• Creative and strategic thinker with a customer-focused mindset and strong problem-solving abilities.

Optional Preferences :

• Certification in training, instructional design, or related field.

• Experience in designing and delivering training in a corporate environment.

• A strong network within the industry and a track record of successful business development.

• Experience with graphic design and layout tools to enhance proposal visuals.

• Certification in proposal writing or management from recognized organizations.

Location : Mumbai, Pune

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Job Title: Regional Account Manager

Experience: 4+yrs

Location: Bangalore

Job Description:

As a Regional Account Manager for Cyber Security Services Sales, your primary responsibility is to drive revenue growth by establishing and nurturing relationships with enterprise-level clients. You will be at the forefront of our cybersecurity services sales efforts, helping organizations protect their digital assets and sensitive information.

Key Responsibilities:

1. Client Relationship Management: Build and maintain strong, long-lasting client relationships at the executive and decision-maker levels within enterprise accounts.

2. Sales Strategy: Develop and implement a comprehensive sales strategy for cybersecurity services tailored to each client's specific needs and challenges.

3. Solution Expertise: Gain an in-depth understanding of our cybersecurity services and stay up-to date with industry trends to effectively communicate their value to clients.

4. Revenue Generation: Meet and exceed sales targets, quotas, and revenue goals through a consultative sales approach.

5. Cross-functional Collaboration: Collaborate with the technical and marketing teams to ensure seamless delivery of services and effective communication to clients.

6. Pipeline Management: Maintain a robust sales pipeline, provide accurate sales forecasts, and regularly update CRM systems.

7. Market Research: Stay informed about the competitive landscape, industry trends, and emerging threats in the cybersecurity sector.

8. Negotiation and Closing: Negotiate contracts and agreements, leading to successful deals and new client partnerships.

9. Customer Satisfaction: Ensure client satisfaction throughout the sales and service delivery process, addressing any concerns or issues promptly.

Qualifications:

- Bachelor's degree in Engineering or a related field (MBA is a plus)

- 3 Years Experience of Sales for Cyber Security Solutions/Services

- Proven track record in enterprise-level sales, preferably in the cybersecurity or IT services industry.

- Strong understanding of cybersecurity concepts and solutions.

- Exceptional communication, negotiation, and presentation skills.

- Ability to work independently and as part of a team.

- Results-driven with a focus on exceeding sales targets

Designation is subject to change based on the interview round

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Role: Associate Account Manager - Client Servicing

Company: LWYD Interactive LLP

Location: Bangalore

Experience: 1year

Job Summary:

We are seeking an Associate Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.

Responsibilities:

Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.Monitor and analyse client feedback to identify areas for improvement and growth.Assist in the preparation of client reports and presentations.Stay up to date with industry trends and best practices in client servicing and account management.

Requirements:

Bachelor's degree in Business, Marketing, Communications, or a related field.0-1 years of experience in a client-facing role, preferably in a marketing or advertising agency.Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.Strong problem-solving and analytical skills, with the ability to identify and address client issues and concerns.Proven ability to manage multiple projects and priorities in a fast-paced environment.Proficiency in Microsoft Office including but not limited to Excel & PowerPoint.Knowledge of digital marketing, social media, and online advertising is a plus

If this is you, we would love to hear from you. Join our team and play a pivotal role in bringing brand visions to life.

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About SmartQ

We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 13 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru, being our headquarters, is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company - Compass group which has an annual turnover of 20 billion USD.

To know more about the 5 key pillars that surround our culture check out our LinkedIn 'Life' page. You will be amazed to be a part of our growth story -

Are you excited to join our team as a Key Account Manager?

Are you passionate about managing and nurturing relationships with key clients/customers of a business? If your response is a resounding yes, then we are hunting for you.

As a Key Account Manager at SmartQ, your primary goal will be to ensure client satisfaction, retention, and growth of the business. Fostering, sustainable, and profitable relationships with key clients to maximize business opportunities lies at the heart of this role. In addition, a combination of interpersonal skills, strategic thinking, and a deep understanding of the clients and products will keep you functioning a cut above the rest.

If you are a dynamic, results-oriented manager with a proven track record in steering MNCs toward unprecedented success, we invite you to seize this opportunity to make a profound impact on our global presence. Do you possess all these skills and wish to make an impact in the world of food and technology? Join us now!

Key roles and responsibilities

Lead the company's dynamic food service sales efforts and develop/maintain relationships with food service institutions at all levels.Manage an individual expense account within budget guidelines.Maintain ongoing relationships with customers and drive conversations to inform them about new developments in the company's products.Develop quotes and proposals.Negotiate by phone, email, and in person. Must be comfortable with legal documents.Attend client meetings, food committee meetings, and other events related to clients.Maintain effective, professional relationships with customers, vendors, and fellow employees.Administer unit operations in accordance with the standards required by SmartQ, and handle contract specifications and statutory regulations.Responsible for the overall resourceful management of the unit, providing great quality food services and healthy partner management.Responsible for monitoring and ensuring food services to agreed standards and specifications.Ensure economic and efficient utilization of resources including utility, people, and technology.Analyze and help on-site/off-site partners manage effectively.Communicate regularly with clients to stay updated on operational activities and happeningsAction plans are completed following client satisfaction surveys and audits.Ensure all products are correctly priced in line with client agreement and specifications.Complete manpower schedule within the budget. Adjust labor schedule in line with sales.Ensure site adherence to safety standards as per SLA.

Educational Qualification & Skills Required

Experience in the food industry required.Strong work ethic, integrity, and personal accountability to be a self-starter and make independent decisions.The ability to handle pressure and meet deadlines.Flexible and willing to take on any tasks to support team efforts.Excellent written and verbal communication skills.Strong interpersonal skills.Sound knowledge and experience of working with food, technology, and leverage people.Results, be accountable, and hold accountable.Proven experience in managing successful teams in a similar environment.Basic Food Hygiene certificate and knowledge of QHSE standards.Excellent financial and application acumen.Self-motivated, agile, and able to adapt to a changing environment.Overall 5+ year's experience with a minimum of 3 years in a similar role.Graduate/Diploma in Hotel Management discipline.Knowledge of the local language is mandatory.

Message from CEO:

We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

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Role: Associate Account Manager - Digital

Position Overview:

We are seeking a talented Social Media Manager to join our dynamic marketing team. As a Social Media Manager, you will be responsible for developing and executing our social media strategies, managing our online presence, and driving engagement across various social media platforms. This role requires a creative and strategic thinker with a deep understanding of social media trends and best practices. The successful candidate will have a passion for storytelling and possess excellent communication and analytical skills.

Responsibilities:

Develop and implement comprehensive social media strategies aligned with our brand objectives to increase brand awareness, engagement, and drive website traffic.Create and curate compelling and shareable content for various social media platforms, including but not limited to Facebook, Instagram, Twitter, LinkedIn, and YouTube.Manage and maintain our social media accounts, ensuring consistent brand voice and visual identity across all channels.Lead the planning, execution, and optimization of social media projects from start to finish.Develop detailed project timelines, budgets, and milestones to ensure projects are completed on time and within scope.Provide regular updates and reports to stakeholders on project progress, key deliverables, and any adjustments to the plan.Monitor and analyze social media performance metrics, generate reports, and provide insights to optimize strategies and campaigns.Develop and maintain a project timeline with clear milestones and deadlines for each phase of the campaign.Engage with our online community by responding to comments, messages, and inquiries promptly and in a professional manner.Collaborate with cross-functional teams to align social media efforts with broader marketing initiatives, product launches, and campaigns.Stay up-to-date with social media trends, emerging platforms, and industry best practices, and proactively identify new opportunities for growth and engagement.Research and identify key influencers, partners, and communities to foster strategic collaborations and amplify our brand presence.Monitor industry conversations and competitor activities to inform our social media strategies and identify areas for differentiation.Stay informed about relevant legal and regulatory requirements pertaining to social media, ensuring compliance in all activities.

Qualifications:

2-3 years experience working on medium or large brands only.Bachelor's degree in Marketing, Communications, or a related field.Proven work experience as a Social Media Manager or similar role, with a strong portfolio showcasing successful social media campaigns.Ability to multitask and manage multiple projects simultaneously in a fast-paced environment.Deep understanding of various social media platforms, their respective strengths, and best practices for content creation, engagement, and growth.Proficiency in social media management tools and analytics platforms to measure and track performance.Excellent written and verbal communication skills, with the ability to craft engaging and persuasive content.Strong analytical skills with the ability to interpret data and draw actionable insights.Creative thinker with a keen eye for visual aesthetics and storytelling.Ability to work independently, manage multiple projects simultaneously, and meet deadlines.Up-to-date knowledge of current trends, tools, and innovations in social media marketing.Familiarity with the alcoholic beverage industry or a passion for spirits is a plus.

If you are a self-driven and passionate social media enthusiast who thrives in a fast-paced environment, we would love to hear from you. Join our team and play a pivotal role in shaping our brand's digital presence and engagement across social media platforms.

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Casantro is a luxury kitchens and wardrobes brand, co-created with a community of over 1000+ design professionals. Headquartered in Bangalore, we are rapidly expanding our retail presence all across India. We service architects and interior designers exclusively. We take pride in offering premium quality products, which currently encompasses modular kitchens, wardrobes and storages. Our USP is the extensive catalogue we have masterfully curated and the unparalleled range of customisations that we can build.

With designs that embody the philosophy of Poetry in Design, we offer products that are sure to be the trends of today, and tomorrow. Join us for an incredible journey of growth, exciting work, and a culture that values ownership. If you're ready to make an impact, this is the place for you.

JOB DESCRIPTION

As a Key Account Manager you will be responsible to:

Drive sales through the Architect & Interior Designer (AID) communityBuilding & nurture relationships across A & B Class AID studios to create accounts that generate repeat enquiries & businessConduct promotional activities from time to time to develop market adoption of Casantro productsEducate AIDs about Casantro product portfolio (Kitchen/ Wardrobe/ Storage solutions) and create a strong differentiated mindspace for Casantro offeringsKeep the AID community engaged with buzz on new product launches, portfolio extensionsOverachieve sales revenue targets by ensuring high levels of trade engagement and product awarenessCollaborate with category and cross functional teams to help in gathering market feedbackThis is an individual contributor role with an opportunity to rapidly scale and grow for exceptional performersThis role involves extensive AID visits and involves significant amount of in-city travel

EXPERTISE AND QUALIFICATIONS

Graduate with min 6 years experience or Post Graduate with min 3 years experience in handling architectExtensive network in the Architect/ Interior designer community.Insatiable hunger for success and sales excellencePast experience of working with the AID community for Interior industry brands like Hacker, Nolte, Hettich, Saint Gobain, Rehau, Royal Touche etc

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