About Zensciences

Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments - where trust matters as much as reach.

For us, social media is not just content. It's narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.

Role Overview

As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.

You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how it's managed - while working closely with content, design, digital, and account teams.

Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.

Key Responsibilities

1.Social Strategy & Narrative Management

Own social media strategy for assigned B2B accounts - aligned to brand positioning and business prioritiesTranslate campaigns, thought leadership, and leadership POVs into clear social narrativesBuild monthly and quarterly content plans with intent (not just frequency)

2.Reputation & Trust Management

Manage brand presence across LinkedIn, X, YouTube, and reputation surfaces like GlassdoorPartner with HR / Employer Brand teams on review response strategies and content alignmentFlag reputation risks early and manage escalation calmly and professionally

3.Execution & Platform Excellence

Drive end-to-end execution: briefs, coordination, approvals, publishing, and moderationEnsure quality, consistency, and relevance across platformsStay updated on platform changes, formats, and best practices - and apply them pragmatically

4.Client Ownership

Be the primary social media leader and strategist for clientsLead reviews, performance discussions, and planning conversations with confidenceHandle feedback, iterations, and stakeholder expectations with maturity

5.Measurement, Tools & AI

Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)Move beyond vanity metrics to insight-led reporting for B2B brandsUse AI tools responsibly to improve speed, consistency, and ideation

6.Team & Cross-Functional Collaboration

Guide junior social team members where applicableCollaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomesBring structure, predictability, and momentum into social delivery

Desired Skills & Experience

5-8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)Strong understanding of LinkedIn as a B2B growth and reputation platformExperience handling executive / leadership social presence is a strong plusFamiliarity with social management, listening, and reporting toolsComfort working in complex stakeholder environments with approvals and governanceCurious about new formats, AI, and evolving social behaviorsOrganized, accountable, and calm under pressureComfortable working in-office and collaborating closely with teams

Why Join Us

You'll work on serious brands - but in a place that values thinking, ownership, and good judgment.

This is not a posting role. It's a reputation, narrative, and consistency role.

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Main Content

About WSO2

Founded in 2005, WSO2 is the largest independent software provider of open-source API management, integration, and identity and access management (IAM) products. WSO2's products and platforms including our next-gen internal developer platform, Choreo empowers thousands of enterprises in over 90 countries to drive their digital transformation journeys in delivering secure digital services and applications. Our open-source, API-first approach frees developers and architects from vendor lock-in, enabling rapid digital product creation. Recognized for our leadership by industry analysts, WSO2 has over 800 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. WSO2 is an EQT portfolio company with nearly USD100M in annual recurring revenue. Visit to learn more.

About the Role

WSO2 is seeking a Lead - Commercial Sales to drive growth across India (excluding South India), with responsibility for expanding existing customer accounts while also acquiring new commercial and mid-enterprise customers. This role requires disciplined account management, proactive prospecting, and strong execution across the full sales cycle.

The successful candidate will own a defined territory, working closely with sales engineering, channels & alliances, and marketing to drive predictable revenue growth.

Key Responsibilities

Account Growth & Retention

Own and grow a portfolio of existing commercial accounts through renewals, upsell, and cross-sell opportunitiesDevelop strong account understanding, stakeholder mapping, and expansion strategiesEnsure high customer satisfaction and proactive churn risk management

New Business Acquisition

Proactively prospect and acquire new commercial customers within the assigned territoryDrive end-to-end sales cycles: discovery, qualification, value articulation, negotiation, and closeBuild a healthy, predictable pipeline aligned to targets

Territory & Pipeline Management

Own a defined South India territory, balancing existing accounts and new logo focusMaintain disciplined pipeline coverage and forecasting accuracyManage the entire sales cycle (prospecting, qualification, value creation, close planning, negotiation)

Partner & Ecosystem Engagement

Work with regional partners and SI ecosystem to co-sell and expand reachLeverage partner capabilities to unlock new opportunities and accelerate deals

Cross-Functional Collaboration

Partner with Solution Engineering to position WSO2's API, integration, and IAM platforms effectivelyCollaborate with marketing on regional campaigns, events, and pipeline-generation initiativesWork closely with the A&C team to onboard and execute partner-led and co-sell motions

Qualifications and Skills

10+ years of B2B technology sales experience, preferably in SaaS, or middlewareProven experience in commercial / mid-market account management and new logo acquisitionStrong understanding of enterprise buying processes and multi-stakeholder salesExperience selling platforms related to API management, integration, IAM, cloud, or digital platforms is a strong plusExcellent communication, presentation, and interpersonal skills.Strong analytical and problem-solving skills.Proficiency in CRM systems (e.g., Salesforce) and other sales tools.Bachelor's degree or equivalent.

Additional Content

In Addition to a Competitive Compensation Package, WSO2 Offers:

A work culture and environment where we value both hard work AND flexibility.A flexible vacation/leave plan that fits your needs.Health, dental, and life insurance for you and your family.An opportunity to work with cutting-edge technologies.An opportunity for professional growth and development.

Diversity Drives Innovation

We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.

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