Role Purpose: Identifying & Understanding Risk, Preparing RFQ and Comparative, negotiating with Insurers pricing, insurer benefit designing for corporate clients for EB products, Sales support

Job description:

1. Preparation of RFQ and proposals of EB products'. i.e. GPA, GMC and procuring the competitive

quotes from respective insurers.

2. Deep analysis of claims MIS and terms and conditions to Evaluate and present the risk to insurance

companies

3. Pricing negotiation with insurers and understand the cost saving discounting factors

4. Preparation of QCR and placement slips and quotes presentations

5. Working with client facing colleagues to understand clients requirements and provide end to end

solution for placing the business with the insurers i.e. generating quotes, preparing a comparative

statement, follow up and policy vetting.

6. Identifying risk exposures of the client, understanding the insurance requirements and providing

them with insurance solutions.

7. Timely meeting with insurers/clients stakeholders and making good relationship with them

8. Good hold on PSU insurers and deep understanding of their working i.e. PSU calculators, PSU

HO/RO/DO formats

Desired Candidate Profile:

1. Average 5 years stable experience in the Insurance industry to manage insurer relationship and EB

placement or Client servicing in broker or TPA

2. Minimum Graduate or MBA in insurance will be plus.

3. Goal oriented with positive attitude, sincere, hard- working and ambitious.

4. Highly effective verbal and written communication with clarity of thought and expression.

5. Person should be good in MS excel and MS office.

6. Person should be good in analytics

7. Very good hold on PSU, DO, RO, offices

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We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:

Experience: 1 to 10years

Skills required: Life Insurance, Insurance, Claims, Insurance Operations

Location: Chennai, Navallur

Job description:

Ensure process adherence, SOP compliance, and quality assurance across delivery teams.Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.Support transition activities including KT, ramp-up, and monitored production.Implement process improvements and automation opportunities to enhance efficiency.

Qualifications & Experience

- 2 to 10 years in insurance operations with domain specialization in Life & Pensions.

- Experience in managing teams across multiple locations and process areas.

- Strong understanding of Irish regulatory landscape and insurance product lifecycle.

- Exposure to transformation tools and automation platforms.

- Experience in training, SOP development, and compliance audits.

Skills:

- Domain expertise in Life & Pension operations

- People and process management

- Quality and compliance orientation

We have multiple roles at different levels, please refer the job to your friends/colleagues

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Thanks for sharing the updated job description! Here's a professionally enhanced version that's clear, engaging, and ready to be posted on job boards or shared on social media:

We're Hiring: Mortgage Loan Set-Up Analyst/ Loan Origination/Pre-Underwriter

Location: Pune

Company: Mphasis

Experience Required: Minimum 1 Year (US Residential Mortgage - Pre UW/File Setup)

Job Summary

Mphasis is seeking a detail-oriented and proactive Mortgage Loan Processor to join our growing team. In this role, you will manage complex loan documentation, ensure compliance with US mortgage policies, and support underwriting processes. If you thrive in a fast-paced environment and have a passion for precision and customer service, we'd love to hear from you!

Key Responsibilities

Verify loan quality as per US mortgage requirements and lender guidelines Set up loan files for underwriting (UW) Provide outstanding customer service to internal and external clients Review and analyze borrower and third-party documentation Interpret policies and assess applicant, property, and documentation details Demonstrate a strong understanding of credit underwriting guidelines

Candidate Requirements

Minimum 1 year of experience in US Residential Mortgage (preferably in Pre UW/File Setup) Strong knowledge of Income and Asset Guidelines Excellent written and verbal communication skills Analytical and problem-solving mindset Detail-oriented with strong organizational skills ️ Proficient in Microsoft Office Suite Flexible to work in a 24/7 environment, including night shifts and weekends Quick learner who thrives in a dynamic industry Comfortable working in a paperless environment

About Mphasis

Mphasis applies next-generation technology to help enterprises transform globally. Our Front2Back Transformation approach leverages cloud and cognitive technologies to deliver hyper-personalized digital experiences. With deep domain expertise, innovative tools, and a customer-centric mindset, Mphasis empowers businesses to stay ahead in a rapidly evolving world.

Ready to grow your career with us?

Join Mphasis and be part of a team that values innovation, excellence, and customer success.

Thanks & Regards

Meenakshi Verma

Email:

Contact#:

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Job Title: Corporate Claims Handler Corporate Accounts

Department: Claims / Risk Management

Location: Gurgaon Reports to: Claims Head / Risk & Compliance Manager

Employment Type: Full-Time

Job Summary: We are seeking a detail-oriented and experienced professional to manage and oversee the end-to end corporate claims process across various lines of insurance (e.g., property, liability, marine, group health, etc.).

The role involves coordinating with internal departments, insurance companies, loss adjusters, and legal teams to ensure timely, fair, and efficient claims resolution while minimizing risk exposure. Key Responsibilities:

Claims Management. Register and process corporate insurance claims in a timely manner. Liaise with insurers, brokers, loss adjusters, and third parties to manage claims end-to-end. Ensure proper documentation and adherence to internal controls and regulatory requirements.

Analysis & Reporting: Analyze claim trends and provide insights to risk, legal, and finance teams. Prepare detailed MIS reports and dashboards on claims status, turnaround time (TAT), loss ratios, etc. Stakeholder Coordination: Work closely with internal teams (legal, operations, HR, finance) to gather facts and documents.

Provide guidance to business units on claims process and policy coverage. Policy & Compliance: Ensure claims are managed in accordance with policy terms, SLAs, and legal guidelines. Participate in periodic claims audits and risk assessments.

Continuous Improvement: Suggest improvements to the claims management process and documentation standards. Maintain knowledge of changing insurance regulations and industry best practices.

Qualifications & Skills: Bachelor's degree (mandatory); Master's degree or insurance certifications (like CII, IRDA, AICLA) preferred. 3-8 years of relevant experience in corporate/general insurance claims. Strong understanding of policy wordings and claim procedures across multiple lines. Proficiency in MS Excel, claims software/CRM tools. Excellent communication, negotiation, and analytical skills. Ability to work under pressure and meet tight deadlines. Preferred Experience: Experience handling group health, property damage, business interruption, marine, or liability claims. Familiarity with insurer portals and TPA coordination. Legal background or exposure to litigation-related claims is a plus.

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Job Title: Corporate Claims Handler Corporate Accounts

Department: Claims / Risk Management

Location: Gurgaon Reports to: Claims Head / Risk & Compliance Manager

Employment Type: Full-Time

Job Summary: We are seeking a detail-oriented and experienced professional to manage and oversee the end-to end corporate claims process across various lines of insurance (e.g., property, liability, marine, group health, etc.).

The role involves coordinating with internal departments, insurance companies, loss adjusters, and legal teams to ensure timely, fair, and efficient claims resolution while minimizing risk exposure. Key Responsibilities:

Claims Management. Register and process corporate insurance claims in a timely manner. Liaise with insurers, brokers, loss adjusters, and third parties to manage claims end-to-end. Ensure proper documentation and adherence to internal controls and regulatory requirements.

Analysis & Reporting: Analyze claim trends and provide insights to risk, legal, and finance teams. Prepare detailed MIS reports and dashboards on claims status, turnaround time (TAT), loss ratios, etc. Stakeholder Coordination: Work closely with internal teams (legal, operations, HR, finance) to gather facts and documents.

Provide guidance to business units on claims process and policy coverage. Policy & Compliance: Ensure claims are managed in accordance with policy terms, SLAs, and legal guidelines. Participate in periodic claims audits and risk assessments.

Continuous Improvement: Suggest improvements to the claims management process and documentation standards. Maintain knowledge of changing insurance regulations and industry best practices.

Qualifications & Skills: Bachelor's degree (mandatory); Master's degree or insurance certifications (like CII, IRDA, AICLA) preferred. 3-8 years of relevant experience in corporate/general insurance claims. Strong understanding of policy wordings and claim procedures across multiple lines. Proficiency in MS Excel, claims software/CRM tools. Excellent communication, negotiation, and analytical skills. Ability to work under pressure and meet tight deadlines. Preferred Experience: Experience handling group health, property damage, business interruption, marine, or liability claims. Familiarity with insurer portals and TPA coordination. Legal background or exposure to litigation-related claims is a plus.

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Placement

Function Purpose

The Placement Function in our insurance broking company is responsible for ensuring optimal placement of insurance policies for our clients. This function involves liaising with insurance underwriters, analyzing risk profiles, negotiating terms, and securing the most appropriate insurance coverage at competitive rates for our clients.

Role Purpose

The purpose of the Placement Role is to effectively manage the placement process for insurance policies. The role involves analyzing clients' insurance needs, identifying suitable general insurance products, negotiating terms with insurers, and facilitating the policy placement to provide the best insurance solutions to clients.

Key Expectations of the Role

Insurance Product Analysis and Selection:Assess clients' risk profiles and insurance needs to determine the appropriate insurance products.Analyze various insurance products available in the market and recommend the most suitable ones for clients.Negotiation and Terms Agreement:Negotiate policy terms, coverage, and premiums with insurance underwriters to ensure optimal terms for clients.Collaborate with insurers to negotiate policy conditions that meet clients' requirements while adhering to compliance and regulations.Policy Placement and Issuance:Facilitate the smooth placement and issuance of insurance policies for clients.Coordinate with internal departments to ensure accurate policy issuance and timely delivery to clients.Client Engagement and Education:Engage with clients to provide updates on policy placements and ensure they understand the terms and conditions of their insurance coverage.Educate clients on policy features, benefits, and coverage details.Market Research and Trends Monitoring:Stay updated on market trends, insurance products, and industry developments to offer informed recommendations to clients.Conduct market research to identify emerging insurance products and assess their suitability for clients.

Competencies Required for the Role

Insurance Industry Knowledge:Possesses a strong understanding of insurance products, policies, underwriting, and industry practices.Stays informed about insurance market dynamics, regulations, and emerging trends.Negotiation Skills:Demonstrates effective negotiation skills to secure favorable terms and conditions for clients during policy placement.Balances the interests of clients and insurers to achieve mutually beneficial agreements.Analytical Thinking:Utilizes analytical skills to assess insurance products, evaluate risk profiles, and make informed decisions regarding policy placements.Can interpret complex data and information to draw meaningful insights.Client Relationship Management:Builds and maintains strong relationships with clients, understanding their needs and delivering exceptional service.Listens to clients, provides appropriate advice, and addresses inquiries effectively.Interpersonal Skills: Strong interpersonal skills, including the ability to negotiate, communicate effectively, and collaborate with clients and insurance underwriters.

Personal Qualifications

Educational Background: A bachelor's degree in business, insurance, finance, or a related field is preferred.Experience: Prior experience in insurance placement, underwriting, or related roles within the insurance industry is advantageous.Certifications: Relevant certifications in insurance broking or risk management are beneficial.Technology Proficiency: Proficient in using insurance management software and Microsoft Office suite (Word, Excel, Outlook, etc.).

Work Experience

10 Years to 20 Years

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Inviting applications for the role of Assistant Vice President, Insurance Claims Operations

Looking for someone with extensive domain expertise in P&C Insurance - Claims and a proven track record of managing Service Delivery for large operations

Responsibilities

Should be able to manage large P&C Claims operationsWould be accountable for managing clients and internal stakeholders and partnering with them to successfully manage the operational deliveryDrive in achieving & exceeding all Internal and Customer key metricsPlan and lead the execution of employee engagement, rewards, and recognition to help drive performance and mitigate attrition.Develop staff by assessing Leadership competencies and promote training and career planning, coach employees for career development. Provides inputs into hiring decisions.Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors.Prepares fair, accurate and thorough performance reviews. Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss.Monitor and ensure compliance with department, business unit, and regulatory agency standards and practicesDrive a culture of continuous risk assessment, mitigation, and appropriate customer communicationReview the E2E Metrics and identify risks, opportunities, Own the standard process design and control environmentDrive transformation projects from operations, digital asset implementation, standard methodologies' framework, case studies, benchmarking for making processes more efficient and effectiveBuild impactful customer relationships; improve Net Promoter Score. maintain an existing book of business, and drive revenue growth

Qualifications we seek in you!

Minimum Qualifications

In-depth E2E understanding of P&C ClaimsPrior experience in managing Claims functions & knowledge of US P&C Insurance is a must.Excellent operating skills - People management, Client management and managing other operational frameworksExceptional verbal and written communication and presentation skills. Should be able to prepare and present independently & confidently to senior leadership within organization and Client organization Proven track record of leveraging lean Six Sigma framework to drive continuous performance improvement Sound knowledge of various digital technologies in the market- example RPA, AI, NLP and ML- Having implemented one / few of these will be a plusThe Individual should have exposure/experience to systematically evaluate business opportunities and an ambitious attitude to build on existing capabilitiesStrong cross functional collaboration skills

Preferred Qualifications/ Skills

Non-Technical GraduateRelevant Industry experience primarily managing Insurance Claims operations Read Less

Company Description

Founded in 2002, Insurance Mart is an India-based insurance advisory company dedicated to making insurance transparent, human, and stress-free. With a mission to provide personalized guidance, it offers expert support for health, vehicle, fire, marine, and group insurance policies. The company is recognized for simplifying complex insurance processes, ensuring fair claim settlements, and offering unmatched customer care. Insurance Mart operates as a trusted partner to individuals, families, and businesses, committed to delivering peace of mind through exceptional service. Visit for more details.

Role Description

This is a part-time, hybrid work model (only 2 days in the office) for a wholesale underwriter based in Delhi, India. We are looking for a wholesale underwriter to support and grow our commercial and wholesale insurance portfolio across marine, medical, and fire lines. This role is designed for an underwriter who is technically sound, digitally comfortable, and capable of working in a hybrid environment while handling broker-led and corporate business. Salary will be competitive and aligned with industry benchmarks, based on experience, technical capabilities, and performance.

Qualifications

Comprehensive knowledge of Insurance products, specifically in the motor insurance domainStrong Finance-related skills and the ability to calculate premiums and interpret financial dataExcellent Communication and Customer Service skills for consultation and client supportExperience in Insurance Brokerage and claim settlements, with a focus on delivering fair outcomesProven organizational skills, attention to detail, and ability to work effectively on-siteA bachelor's degree in finance, business administration, or a related field is a plusProficiency in using technology for managing insurance software and client databases Read Less

About the Company

Empowered By Innovation

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group's 170-year heritage of building sustainable communities.

Role

Pre Sales and Domain Consultant - Property & Casualty (P&C) Insurance

Responsibilities

Solution Definition & Design - Design robust end-to-end P&C insurance solutions aligned with client requirementsLead discovery sessions/workshops to identify business pain points and align solution value propositionsProficient in functional solutioning, estimating effort, and understanding integrations in IT contextsBid Management & Proposals - Drive RFP/RFI responses: develop win themes, technical designs, competitive differentiation, pricing, and commercial modelsAbility to estimate effort for insurance pursuitsClient Demo & PoCs - Deliver compelling demos, conference-room pilots, proof-of-concept (POC) sessions, and POCs showcasing P&C insurance domain capabilitiesStakeholder Engagement - Collaborate with sales, technical architects, delivery teams, and senior leadership to articulate solution value across functional and executive levelsMarket & Product Feedback - Provide market insights and customer feedback to influence product roadmap and solution enhancementsStay ahead of industry trends, insurance domain shifts, and competitor solutions to maintain a competitive edge

Qualifications

Insurance Domain Expertise - 15+ years in Property & Casualty (P&C) insurance with deep knowledge of insurance value chain, including underwriting, policy administration, product development, claims, Reinsurance and billing etc.Pre Sales & Bid Experience - Demonstrated success in pre-sales roles: RFP/RFI preparation, proposal crafting, solutioning, value theme creationCommunication & Presentation - Strong presentation skills, able to deliver demos and workshops to both technical and business stakeholders including C-level

Required Skills

Familiarity with core insurance systems, SaaS/PaaS infrastructure, cloud, and digital platformsCertifications or domain proficiencyCertifications in insurance products like Guidewire

Preferred Skills

Analytical mindset with strong solution orientationCollaborative team player, adaptable in fast-paced environmentsHolds a customer-first attitude and consultative sales approach

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Edme is hiring for Non EB Placement in Bangalore .

Job Purpose

To manage end-to-end placement of Non-Employee Benefits (Non-EB) General Insurance risks, ensuring optimal coverage, competitive pricing, and timely policy issuance through effective coordination with insurers and internal teams.

Key Responsibilities

Placement & Renewals

Handle placement and renewal of Non-EB General Insurance policies, including:Property (Fire & Allied Perils)EngineeringMarine (Cargo & Hull)Liability (Public, Product, Workmen's Compensation, Professional Indemnity)Motor (Fleet & Non-Fleet)Cyber, D&O, and other specialty lines (where applicable)Obtain quotations from multiple insurers and negotiate premiums, deductibles, limits, and policy wordings.Analyze insurer quotes and prepare comparison sheets and placement recommendations.

Insurer & Market Coordination

Maintain strong working relationships with underwriters and insurers.Track insurer appetite, capacity, pricing trends, and market movements.Support insurer meetings, risk presentations, and technical discussions.

Internal Stakeholder Support

Work closely with Corporate Sales, Account Management, and Operations teams.Support large RFQs, new business placements, and complex renewals.Assist in resolving placement-related escalations and underwriting queries.

Documentation & Compliance

Ensure timely policy issuance, endorsements, and documentation.Review policy wordings for accuracy, coverage, and compliance.Ensure adherence to IRDAI regulations and internal SOPs.Maintain MIS, placement trackers, and audit-ready documentation.

Key Skills & Competencies

Strong understanding of General Insurance (Non-EB) products.Excellent negotiation and analytical skills.Ability to interpret complex policy wordings and risk exposures.Good communication and coordination skills.Proficiency in MS Excel and MIS reporting.Ability to work under pressure during renewal cycles.

Qualifications & Experience

Graduate/Postgraduate in any discipline (Insurance/MBA preferred).8-10 years of experience in Non-EB Placement / GI Underwriting / Broking.Prior experience dealing with multiple insurers and large corporate risks preferred.Knowledge of specialty and liability lines is an advantage.

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Job Title: Underwriting and Collateral Operations Associate (Mortgage Focus)

Company: PwC India

Location: Mumbai

Job Type: Full-time

Summary:

We are seeking a highly skilled professional with 2-6 years of experience in mortgage underwriting and collateral operations to join our dynamic team. The ideal candidate will be responsible for collateral review, underwriting criteria enforcement, pre-fund quality control (QC), and quality assurance (QA) reviews. This role requires strong command of credit risk policy and underwriting standards, with the ability to interpret and enforce policy decisions under tight timelines aligned with US market and business dynamics.

Responsibilities:

Conduct collateral reviews to ensure compliance with underwriting criteria and credit risk policies.Perform pre-fund QC checks to validate loan documentation, borrower eligibility, and collateral accuracy.Execute QA reviews to identify gaps, errors, or inconsistencies in underwriting and collateral processes.Interpret and enforce credit risk policies across collateral review and QC activities.Deliver underwriting decisions consistently aligned with US mortgage market standards and business dynamics.Collaborate with internal stakeholders including risk management, compliance, and operations teams to resolve underwriting or collateral-related issues.Ensure timely execution of underwriting and collateral operations in a highly time-sensitive environment.Maintain accurate documentation of collateral reviews, QC findings, and underwriting decisions.Continuously evaluate and enhance underwriting and collateral review processes to improve efficiency and strengthen risk controls.Stay updated on US mortgage market trends, regulatory requirements, and best practices in underwriting and collateral operations.

Requirements:

Bachelor's degree in finance, accounting, business, economics, or related field.2-6 years of experience in mortgage underwriting, collateral review, or credit risk operations.Strong understanding of US mortgage market dynamics, underwriting standards, and credit risk policies.Proficiency in mortgage underwriting systems, QC tools, and collateral review platforms.Excellent analytical skills with the ability to interpret complex loan documentation and identify potential risks.Detail-oriented with strong organizational and time management abilities.Effective communication skills, both verbal and written, with the ability to clearly present findings and recommendations.Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

Preferred Qualifications:

Professional certifications such as Certified Residential Underwriter (CRU) or equivalent.Experience working with large-scale mortgage lenders, servicers, or financial institutions.Familiarity with US mortgage regulatory requirements and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA).

Benefits:

Competitive salaryHealth insurancePaid time off and holidaysProfessional development opportunities

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Role Summary:-

The role involves managing end-to-end sales processes within the insurance sector, focusing on both outbound and inbound sales strategies. The candidate will be responsible for driving end to end sales while managing a team of 80 members. The candidate should have handled multiple LOBs Strong analytical skills and advanced MIS capabilities are necessary to succeed in this role. The ideal candidate should have a proven track record in tele-calling, end-to-end sales and possess excellent communication skills.

Key Responsibilities:-

1. Lead and manage large sales teams, guiding Team Leaders to achieve sales and productivity targets.

2. Develop and execute effective sales strategies for outbound and inbound channels aligned with business objectives.

3. Use advanced MIS and data analysis capabilities to generate insights, identify gaps, resolve data challenges, and improve sales outcomes.

4. Manage dialer operations and campaign configurations to ensure maximum productivity for outbound calling.

5. Oversee the full sales life cycle from lead generation to closure ensuring strong customer engagement and improved conversion ratios.

6. Monitor and evaluate the performance of team leaders, providing necessary support and resources to improve their effectiveness in managing their teams.

7. Collaborate with other departments to ensure seamless integration of sales processes with broader company operations.

8. Implement quality assurance processes to maintain high service standards and adherence to compliance and company policies.

9. Analyze sales trends and performance data to identify opportunities for growth and recommend data-driven strategies.

10. Prepare and deliver presentations for clients and internal stakeholders. Demonstrate strong client management skills and manage reviews, feedback loops, and escalations effectively.

11. Experience in digital sales environments, contributing innovative solutions to enhance the sales process.

Criteria:-

1. HSC or Graduate

2. Minimum 7+ years of experience in BPO sales operations with a strong exposure in outbound and inbound sales (Life/Health/General Insurance).

3. Strong leadership, communication, and analytical skills.

4. Good understanding of compliance, quality process, CRM tools and dialer management.

Shift: 12x7 rotational (9-hour shift)

Week Off: Sunday (6 days working)

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Role Summary:-

The role involves managing end-to-end sales processes within the insurance sector, focusing on both outbound and inbound sales strategies. The candidate will be responsible for driving end to end sales while managing a team of 80 members. The candidate should have handled multiple LOBs Strong analytical skills and advanced MIS capabilities are necessary to succeed in this role. The ideal candidate should have a proven track record in tele-calling, end-to-end sales and possess excellent communication skills.

Key Responsibilities:-

1. Lead and manage large sales teams, guiding Team Leaders to achieve sales and productivity targets.

2. Develop and execute effective sales strategies for outbound and inbound channels aligned with business objectives.

3. Use advanced MIS and data analysis capabilities to generate insights, identify gaps, resolve data challenges, and improve sales outcomes.

4. Manage dialer operations and campaign configurations to ensure maximum productivity for outbound calling.

5. Oversee the full sales life cycle from lead generation to closure ensuring strong customer engagement and improved conversion ratios.

6. Monitor and evaluate the performance of team leaders, providing necessary support and resources to improve their effectiveness in managing their teams.

7. Collaborate with other departments to ensure seamless integration of sales processes with broader company operations.

8. Implement quality assurance processes to maintain high service standards and adherence to compliance and company policies.

9. Analyze sales trends and performance data to identify opportunities for growth and recommend data-driven strategies.

10. Prepare and deliver presentations for clients and internal stakeholders. Demonstrate strong client management skills and manage reviews, feedback loops, and escalations effectively.

11. Experience in digital sales environments, contributing innovative solutions to enhance the sales process.

Criteria:-

1. HSC or Graduate

2. Minimum 7+ years of experience in BPO sales operations with a strong exposure in outbound and inbound sales (Life/Health/General Insurance).

3. Strong leadership, communication, and analytical skills.

4. Good understanding of compliance, quality process, CRM tools and dialer management.

Shift: 12x7 rotational (9-hour shift)

Week Off: Sunday (6 days working)

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Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at

(THE ROLE)

Disability Case Manager Operations

Role Description

The Process Lead is a domain expert who is responsible for operational performance, including meeting and exceeding contractual performance standards for the respective services. The colleague would be responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The disability Case Manager post Go-Live/Certification is required to be an efficient communicator who is well versed with tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. This position may facilitate- transition of new work / process, synergize with various upstream and downstream processes to identify opportunities for reducing nonvalue ads and handoffs, work on short term assignments with significant degree of domain expertise and fair understanding of delivering ad-hoc projects.

Key Responsibilities: -

70% of production time to be spent logged in on calls30% of production time to review claims and take required actionAssist in setting the team's daily objectives, training fresh staff members, and motivating them to perform efficiently.Root Cause Analysis of Client Performance Issues with ongoing control mechanism.Mentoring as per any process updates received from the client's side and to ensure that this knowledge has properly been passed on to all team members.Build out our operational excellence capabilities to drive process improvements and process documentation (SME Expertise)Lead Adhoc projects and cascade queries to the manager and responsible for Team CollaborationAct as a change catalyst, support colleague engagement by enabling a positive environment and improve quality and existing processesAbility to innovate with new ideas for continuous process improvement. Identify, share and support operational enhancements.Transitions & Mentoring - Actively involved in knowledge transfer and process set-upWork with US counterparts / client teams for -Transition of new workSOP updatesSOP Writing / conversionDomain Level ImprovementsTools / systems transitionAny other Adhoc / shared projectTo establish and analyze trends out of day-to-day transactions and involve peers / onshore counterparts.Ability to develop dashboard & measures to proactively manage multi- client level impacts and share with the appropriate audience as per expected schedules

We are looking for Claims who have experience in STD and comfortable to work in night shift

WALK-IN DRIVE

Date : 04th Feb 2026

Time : 1:30 PM - 6.00 PM

Venue : Alight Services India Pvt. Ltd,10th Floor, DLF Cyber Greens, Building 7A & 7 B, Tower D & E, Gurgaon 122002. Near DLF Phase 3 Metro station.

Recruiter name - Ankita Tiwari

Contact Number -

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Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at

(THE ROLE)

Disability Case Manager Operations

Role Description

The Process Lead is a domain expert who is responsible for operational performance, including meeting and exceeding contractual performance standards for the respective services. The colleague would be responsible for delivering timely and accurate customer service through any/any/all the mediums i.e. on phone, web chat. The disability Case Manager post Go-Live/Certification is required to be an efficient communicator who is well versed with tools, domains, client plans and provisions. He/she reports to the assistant manager and may be aligned to one or multiple clients across various domains. She/he is required to effectively communicate complex client plans and provisions aimed at driving first call resolution. She/he is expected to provide effective solutions within the scope of defined client plans and provisions helping the participants make an informed decision. This position may facilitate- transition of new work / process, synergize with various upstream and downstream processes to identify opportunities for reducing nonvalue ads and handoffs, work on short term assignments with significant degree of domain expertise and fair understanding of delivering ad-hoc projects.

Key Responsibilities: -

70% of production time to be spent logged in on calls30% of production time to review claims and take required actionAssist in setting the team's daily objectives, training fresh staff members, and motivating them to perform efficiently.Root Cause Analysis of Client Performance Issues with ongoing control mechanism.Mentoring as per any process updates received from the client's side and to ensure that this knowledge has properly been passed on to all team members.Build out our operational excellence capabilities to drive process improvements and process documentation (SME Expertise)Lead Adhoc projects and cascade queries to the manager and responsible for Team CollaborationAct as a change catalyst, support colleague engagement by enabling a positive environment and improve quality and existing processesAbility to innovate with new ideas for continuous process improvement. Identify, share and support operational enhancements.Transitions & Mentoring - Actively involved in knowledge transfer and process set-upWork with US counterparts / client teams for -Transition of new workSOP updatesSOP Writing / conversionDomain Level ImprovementsTools / systems transitionAny other Adhoc / shared projectTo establish and analyze trends out of day-to-day transactions and involve peers / onshore counterparts.Ability to develop dashboard & measures to proactively manage multi- client level impacts and share with the appropriate audience as per expected schedules

We are looking for Claims who have experience in STD and comfortable to work in night shift

WALK-IN DRIVE

Date : 04th Feb 2026

Time : 1:30 PM - 6.00 PM

Venue : Alight Services India Pvt. Ltd,10th Floor, DLF Cyber Greens, Building 7A & 7 B, Tower D & E, Gurgaon 122002. Near DLF Phase 3 Metro station.

Recruiter name - Ankita Tiwari

Contact Number -

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We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:

Experience: 1 to 10years

Skills required: Life Insurance, Insurance, Claims, Insurance Operations

Location: Chennai, Navalur

Job description:

Ensure process adherence, SOP compliance, and quality assurance across delivery teams.Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.Support transition activities including KT, ramp-up, and monitored production.Implement process improvements and automation opportunities to enhance efficiency.

Qualifications & Experience

- 2 to 10 years in insurance operations with domain specialization in Life & Pensions.

- Experience in managing teams across multiple locations and process areas.

- Strong understanding of Irish regulatory landscape and insurance product lifecycle.

- Exposure to transformation tools and automation platforms.

- Experience in training, SOP development, and compliance audits.

Skills:

- Domain expertise in Life & Pension operations

- People and process management

- Quality and compliance orientation

We have multiple roles at different levels, please refer the job to your friends/colleagues

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Dear Candidates,

Canara HSBC Life Insurance is hiring for hard-core Underwriter with strong experience in Term Insurance and Protection plans. This is a work-from-office role and is ideal for candidates who can join immediately and have formal underwriting exposure.

Key Responsibilities:

Medical & financial underwriting for Term and Protection productsRisk assessment and case evaluation as per company guidelinesHandling end-to-end underwriting casesEnsuring compliance with underwriting policiesCoordination with internal teams for case closures

Candidate Profile:

Strong hands-on experience in Underwriting (Term / Protection / plans mandatory)Candidates with formal training in UnderwritingFALU / LOMA certified candidates will be an added advantageImmediate joiners preferred

Important Criteria (Please read carefully):

Only candidates with core underwriting experience should apply

Candidates without life insurance underwriting experience should NOT apply

Outstation candidates should NOT apply

This is a 100% Work from Office role

Walk-in Interview Details:

Dates: Tuesday to Friday, 27th January to 30th January

Time: 11:00 AM to 4:00 PM

Venue: 139 P, Sector 44, Gurugram - 122003, Haryana, India

Contact Person: Akanksha Mishra

Documents to carry: Updated CV

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Dear Candidates,

Canara HSBC Life Insurance is hiring for hard-core Underwriter with strong experience in Term Insurance and Protection plans. This is a work-from-office role and is ideal for candidates who can join immediately and have formal underwriting exposure.

Key Responsibilities:

Medical & financial underwriting for Term and Protection productsRisk assessment and case evaluation as per company guidelinesHandling end-to-end underwriting casesEnsuring compliance with underwriting policiesCoordination with internal teams for case closures

Candidate Profile:

Strong hands-on experience in Underwriting (Term / Protection / plans mandatory)Candidates with formal training in UnderwritingFALU / LOMA certified candidates will be an added advantageImmediate joiners preferred

Important Criteria (Please read carefully):

Only candidates with core underwriting experience should apply

Candidates without life insurance underwriting experience should NOT apply

Outstation candidates should NOT apply

This is a 100% Work from Office role

Walk-in Interview Details:

Dates: Tuesday to Friday, 27th January to 30th January

Time: 11:00 AM to 4:00 PM

Venue: 139 P, Sector 44, Gurugram - 122003, Haryana, India

Contact Person: Akanksha Mishra

Documents to carry: Updated CV

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Dear Connections,

we are Hiring: Mortgage Underwriting Associate (WFH Available)

We are looking for a Mortgage Underwriting Associate with strong agency underwriting experience to join our team. If you're comfortable underwriting residential mortgage loans end-to-end, we'd love to hear from you.

What We're Looking For

1. 2+ years of hands-on mortgage underwriting experience

2. Strong knowledge of agency and lender guidelines

3. Solid understanding of the 4 C's of underwriting

4. Experience with qualified and/or non-qualified mortgage loans

5. Knowledge of foreclosure waiting periods and credit policies

Strong analytical skills and high attention to detail

Why Join Us?

Joining bonus for immediate joiners

Work From Home opportunity

Stable role with growth potential

How to Apply

Please share your updated CV and details at

We will connect with all relevant applications.

Kindly mention the following details in your email:

Subject Line: LinkedIn Job Post - Mortgage Underwriting Associate

Total relevant underwriting experience

Current location

Current CTC and expected CTC

Notice period

Looking forward to connecting with you!

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Dear Connections,

we are Hiring: Mortgage Underwriting Associate (WFH Available)

We are looking for a Mortgage Underwriting Associate with strong agency underwriting experience to join our team. If you're comfortable underwriting residential mortgage loans end-to-end, we'd love to hear from you.

What We're Looking For

1. 2+ years of hands-on mortgage underwriting experience

2. Strong knowledge of agency and lender guidelines

3. Solid understanding of the 4 C's of underwriting

4. Experience with qualified and/or non-qualified mortgage loans

5. Knowledge of foreclosure waiting periods and credit policies

Strong analytical skills and high attention to detail

Why Join Us?

Joining bonus for immediate joiners

Work From Home opportunity

Stable role with growth potential

How to Apply

Please share your updated CV and details at

We will connect with all relevant applications.

Kindly mention the following details in your email:

Subject Line: LinkedIn Job Post - Mortgage Underwriting Associate

Total relevant underwriting experience

Current location

Current CTC and expected CTC

Notice period

Looking forward to connecting with you!

Read Less