About McDonald's:

One of the world's largest employers with locations in more than 100 countries, McDonald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Title: Specialist - Technology Support

Reporting to: Manager - Issue Management.

Job Description:

The Learning Technology Support Team's main goal is to support one of the Global IT key pillars - Keep Systems Up and Running. The Learning Support Team provides support to our restaurants; aiming to identify enhancements needed to achieve the goal of delivering a greater technology performance and less reliance on help desk support. Support serves as the link between technology products and restaurants and is focused on continuous improvement of all elements of the Learning technology platform.

The Supervisor Technology Support will:

Maintain a wholistic understanding of all IT products the Support team assists and offshore vendor capabilities in solving any incidentsMonitor ticket queues to escalate tickets and ensure timely resolution of restaurant incidents Proactively identify process improvement gaps and exemplify strong documentation skillsUnderstand what constitutes an issue trend, monitor, and escalate as needed

Core Responsibilities:

Provide guidance for full range of Learning Technology products the Support team servicesCross-train in all Support product areas to effectively provide backup to other team members as neededWork with outsourced vendor support team and foster strong, positive, and cooperative relationships with those teams through effective communicationFacilitate the timely resolution of escalated support related incidents by monitoring various ticket queues; understand the proper escalation channels and product capabilities Resolve support incidents as they arise while proactively identifying, analyzing, and interpreting trends or patterns in ticket data sets to offer business recommendations from the findingsUnderstand what constitutes an incident trend, monitor, and escalate as neededStrong reporting capabilities with the ability to drive strategy with data and identify opportunities to drive product improvements. Familiarity with ServiceNow, PowerBI, Microsoft Office, Jira, and Confluence preferredCommitment and flexibility to an on-call support system in the case of major outagesAccurately document support incidents and solutions per encounter for future knowledge enhancementIdentify knowledge gaps in materials vendors utilize and taken initiatives to bridge the gapsProvide the best possible Owner/Operator and restaurant crew experience with Learning IT products & services by understanding restaurant needs, pain points, and goalsProvide input and feedback to leadership to communicate issues, pain points, help effect changes, and better assist restaurants and customers

Experience Requirements and Other Optional Requirements:

College education or 2 years of restaurant technology experience preferredExperience in McDonald's restaurant technology preferredExperience working with monitoring and incident management tools such as Service Now preferredAbility to multi-task and stay focused at high levels of productivityClear, professional, and informative communication styleSolutions-oriented approachCustomer-centric mindsetTeam player with a strong work ethicRole is based in Hyderabad at McDonald's Capability Center Read Less

JOB SUMMARY

Accountable for overall success of the daily pastry operations. Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all pastry areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all pastry food preparation areas.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in culinary, food and beverage, or related professional area.

OR

• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in culinary, food and beverage, or related professional area.

CORE WORK ACTIVITIES

Leading the Discipline Teams

• Supervises and manages employees; understands employee positions well enough to perform duties in employees' absence.

• Supervises and coordinates activities of cooks and workers engaged in pastry preparation.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Serves as a role model to demonstrate appropriate behaviors.

• Ensures and maintains the productivity level of employees.

• Supervises pastry preparation shift operations.

• Communicates performance expectations in accordance with job descriptions for each position.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures that regular on-going communication occurs with employees to create awareness of business objectives and communicate expectations, recognize performance and produce desired results.

• Leads shifts while personally preparing food items and executing requests based on required specifications.

• Represents the property in media events as needed.

• Facilitates pastry classes for customers and the community.

Ensuring Culinary Standards and Responsibilities are Met

• Develops, designs, or creates new ideas and items for pastry kitchen.

• Follows proper handling and right temperature of all food products.

• Maintains food preparation handling and correct storage standards.

• Recognizes superior quality products, presentations and flavor.

• Ensures employees maintain required food handling and sanitation certifications.

• Ensures compliance with all applicable laws and regulations regulations.

• Assists the Executive Chef with menu development associated with pastry.

• Operates and maintains all department equipment and reports malfunctions.

• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

• Assists in determining how food should be presented and creates decorative food displays.

Ensuring Exceptional Customer Service

• Monitors and provides service behaviors that are above and beyond for customer satisfaction.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Responds to and handles guest problems and complaints.

• Interacts with guests to obtain feedback on product quality and service levels.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Maintaining Culinary Goals

• Sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals, etc.

• Provides specific guidance to prioritize, organize, and accomplish daily pastry operations work.

• Supports procedures for food and beverage portion and waste controls.

• Purchases appropriate supplies and manage inventories according to budget.

• Trains employees in safety procedures.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Participates in training staff on menu items including ingredients, preparation methods and unique tastes.

• Ensures property policies are administered fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Uses all available on the job training tools for employees.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Attends and participates in all pertinent meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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URGENT POSITION TO BE FILLED

Customer Service

To deliver the brand promise and provide exceptional guest service at all times.To provide excellent service to internal customers as appropriate.To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Operational

To work in and oversee the assigned station / section and the relevant employees to ensure that food products are prepared according to the standard required.To maintain the assigned station / section in a clean and orderly manner at all times.To follow standard recipes and minimise waste to help ensure that the outlet's food cost is in line with budget.To train the employees as necessary in the preparation and presentation of the items.To suggest alternative menu items, meet specific customer requests and interact with customers to meet and exceed their culinary expectations.To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.To work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".To be up to date with the availability of seasonal and new products on the market.To treat all operating equipment and supplies carefully to minimise damage and reduce wastage.

Personnel

To encourage the punctuality and appearance of the outlet culinary employees in the station / section, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.To support the implementation of The People Philosophy, demonstrating and reinforcing Hyatt's Values and Culture Characteristics.

Other Duties

To report for duty punctually wearing the correct uniform and name tag.To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.To provide friendly, courteous and professional service at all times.To maintain good working relationships with colleagues and all other departments.To read the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.To comply with local legislation as required.To respond to any changes in the department as dictated by the needs of the hotel.To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.To attend training sessions and meetings as and when required.

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APPLICANTS WITH EXCELLENT BEVERAGE KNOWLEDGE ONLY SHOULD APPLY

Administration

Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.Oversees the preparation and update of individual Departmental Operations Manuals.Conducts regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

Customer Service

Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.Ensures that employees also provide excellent service to internal customers in other departments as appropriate.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Establishes a rapport with guests maintaining good customer relationships.Personally and frequently verifies that guests in the Outlet are receiving the best possible service.Spends time in the Outlet (during peak periods) to ensure that the Outlet is managed well by the respective employees and functions to the fullest expectations.

Financial

Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.Ensures that the outlet is operated in line with maximising profit while delivering on the brand promise.Achieves the monthly and annual personal target and the outlet's revenue.Assists in the preparation of the Annual Business Plan for Food and Beverage.Assists in the monthly reforecasting, involves the respective Heads of Department as appropriate.Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial informationAssists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

Marketing

Prepares with the Outlet team, a yearly marketing plan which is the basis of the Food and Beverage Annual Marketing Plan.Evaluates local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel's operations remain competitive and cutting edge.Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.

Operational

Ensures that minimum brand standards have been implemented.Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".

Operational (continued)

Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.Monitors service and food and beverage standards in the Outlet.Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary.Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation.Frequently verifies that only fresh products are used in food and beverage preparation.Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.Conducts monthly inventory checks on all operating equipment and supplies.Liaises with the Kitchen and Beverage Department on daily operations and quality control.Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

Personnel

Oversees and assists in the recruitment and selection of all Food and Beverage employees. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting employees.Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department's grooming standards.Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.Conducts annual Performance Development Discussions with employees and to support them in their professional development goals.Assists in the development of Departmental Trainers through ongoing feedback and monthly meetings.Plans and implements effective training programmes for employees in coordination with the Training Manager and Departmental Trainers.Oversees the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt's Values and Culture Characteristics.

Personnel (continued)

Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.Feedbacks the results of the Employee Opinion Survey and ensures that the relevant changes are implemented.

Other Duties

Is knowledgeable in statutory legislation in employee and industrial relations.Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel's policies concerning fire, hygiene, health and safety.Ensures high standards of personal presentation and grooming.Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations.Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.Attends training sessions and meetings as and when required.Carries out any other reasonable duties and responsibilities as assigned.

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Hotel degree/diploma professions with Min 2 years' experience in any 4/5-star hotels should apply

Main Duties:

Customer Service

To deliver the brand promise and provide exceptional guest service at all times.To provide excellent service to internal customers as appropriate.

Operational

To be familiar with all food items on the outlet menu.To prepare food products according to the standard required.To follow standard recipes and minimise waste to help ensure that the outlet's food cost is in line with budget.To be flexible wherever possible in meeting special requests from guests for specific food preparation methods and ingredients.To follow presentation guidelines as established by the Chef de Partie, Sous Chef or Head Chef.To maintain the assigned station / section in a clean and orderly manner at all times.To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.To make sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.To work in a supportive and flexible manner with other employees and other departments, in a spirit of "We work through Teams".To be up to date with the availability of seasonal and new products on the market.To treat all operating equipment and supplies carefully to minimise damage and reduce wastage.

Other Duties

To report for duty punctually wearing the correct uniform and name tag.To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department grooming standards.To provide friendly, courteous and professional service at all times.

Other Duties (continued)

To maintain good working relationships with colleagues and all other departments.To read the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.To comply with local legislation as required.To respond to any changes in the department as dictated by the needs of the hotel.To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.To attend training sessions and meetings as and when required.

I have read this Job Description and fully understand and agree to follow the outlined duties above.

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Company Description

Shilton Hospitality Pvt Ltd is a dynamic hospitality company known for its diverse portfolio, including business hotels, resto-bars, catering services, music festivals, and leisure resorts. Our focus is on delivering exceptional customer experiences across all our offerings. We aim to create memorable moments for our guests through our high-quality services and outstanding hospitality.

Job Description

This is a full-time, on-site Senior Bartender role located in Bengaluru. The Senior Bartender will be responsible for mixing and serving drinks, creating beverage menus, managing bar stock, and ensuring customer satisfaction. The position also includes supervising and training junior bartenders, handling cash transactions, maintaining cleanliness and organization in the bar area, and providing excellent customer service.

Roles and Responsibility :

Serving Alcoholic and Non-Alcoholic Drinks: Bartenders prepare and serve drinks based on customer orders, ensuring accuracy and quality.

Customer Service: Engaging with customers, providing excellent service, and ensuring they have a good experience. This includes making recommendations and handling special requests.

Maintaining Cleanliness: Bartenders are responsible for keeping the bar area clean and organized. This includes wiping down counters, cleaning glassware, and ensuring the bar area is stocked with supplies.

Mixing Drinks: Bartenders should know how to mix a variety of cocktails and drinks, including classic and signature drinks, using appropriate techniques.

Managing Inventory: Keeping track of stock levels for spirits, mixers, garnishes, and other bar supplies. Bartenders may need to place orders or report low stock.

Handling Cash and Payments: Bartenders often handle cash, process credit card payments, and may be responsible for opening and closing the register.

Ensuring Customer Safety: Monitoring customer behavior to prevent over-intoxication and managing situations where guests need assistance. Bartenders may need to refuse service to customers who have had too much to drink.

Adhering to Legal Requirements: Ensuring compliance with local laws regarding the sale and consumption of alcohol, including checking IDs to verify legal drinking age.

Setting Up the Bar: Bartenders prepare for the night by setting up the bar, arranging supplies, and ensuring all equipment is working correctly.

Handling Special Events: If working in a venue that hosts events, bartenders may be responsible for serving drinks at private parties, weddings, or corporate events.

Qualifications

Expertise in Bartending and Food & Beverage servicesStrong Customer Service and Communication skillsExperience in Cash HandlingAbility to supervise, manage, and train junior staffExcellent time management and organization skillsRelevant certifications in bartending or hospitality are a plusPrior experience in a similar role preferred Read Less

ABOUT THE POSITION

Our company is growing rapidly and we are looking for an enthusiastic Area Manager with management and operation knowledge for existing and upcoming restaurants.

THE IDEAL CANDIDATE

Area Manager is responsible for the overall Business operations of the allocated restaurants according to California Burrito operational standards and run profitable business. A majority of time is spent leading/Guiding and coaching the team to meet Guest expectations, achieving both bottom and topline objectives by the guiding ambition of our organization.

Looking for someone who is from QSR or FMCG industry

ROLES/RESPONSIBILITIES -

Leads Operational Excellence and the Guest Experience:

Role models expected behavior and coaches' team on hospitality standards

Ensures all the restaurant meets safety, sanitation and cleanliness standards as per expectations

Sets the standards to ensure team handles all Guest concerns in a timely and sustainable manner

Empowers the team to satisfy Guest needs and resolve concerns

Removes barriers to delivering Hospitality behaviors during shift

Builds Team Talent:

Treats all team members fairly and with respect

Supports the training of new team members

Recognizes team members for team contributions

Holds team members accountable for their behavior and performance

Provides coaching to team members to improve performance

Provides communication to team about goals and performance

Drives Sales Growth:

Takes accountability for understanding all in store marketing promotions and provides inputs for national marketing on circle digital/print and other medium of marketing elements

Executes new product rollouts

Responsible for system growth as well new store sales

Flexibility and Adaptability:

Acts quickly to solve problems in area of responsibility

Provides feedback and suggestions to improve performance

Is flexible with work schedule as business needs

Understands and complies with all procedures and policies

Provide action plans to address issues and opportunities and effective execution of the same

Seeks to understand goals and results and how they personally contribute to them

Plans and Communicates:

Discusses issues with other support functions and prepares the action plan

Discusses the business plan and brings out the alignment

Involves entire team by communicating goals, results, and action plans

Responsible and drive Bottom Line:

Have a complete eye on each cost line and monitor each line restaurant wise to maintain the annual business plan lines

Constant monitoring and reviewing the same with all direct reports and prepare the GAP analysis and guide them to maintain the lines

Ensure that all allocated restaurants maintain these lines and facilitate them to earn bottom line incentive

SALARY

Will depend on experience. Upto 10.5LPA (including Incentive). Conveyance and mobile

expenses covered by company.

ABOUT THE COMPANY:

California Burrito is a Mexican fast-casual restaurant chain with 100+ locations across India in Bangalore, Delhi, Hyderabad, Chennai & Pune. We are also the owners of India's first Hass avocado farm with >500 Hass avocado trees. The company was started in 2012 by 3 Americans and will reach 100 stores in the next 2 years. We are committed to providing honestly good food with transparent sourcing and high-quality ingredients.

Website:

LinkedIn Page:

Instagram:

Corporate Office Address:

1st Floor, Sapota Park, Joseph Chammanur Hall, 1st Main Rd, 1st Cross Rd, Indiranagar,

Bengaluru, Karnataka 560038

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About Churrolto

Churrolto is a 10-year-old culinary brand built on three pillars - Churreria, Pâtisserie, and Bistro.

A beautiful concept that brings together these three experiences to complete every customer's journey - complemented by our fourth product: warmth in our service.

We're known for crafting the world's best churros, an authentic European-style pâtisserie, and world cuisine that celebrates flavours from around the globe. With over 10 outlets across Hyderabad, Churrolto continues to redefine indulgence and innovation in the F&B space.

About the Role

We're looking for a Head Chef to lead and oversee the entire culinary operation - savoury and sweet - across all our stores. The ideal candidate is a leader who blends creativity, commitment, and control, and can inspire high-performing kitchen teams while maintaining world-class standards.

Key Responsibilities

• Lead end-to-end culinary operations across 10+ outlets.

• Manage and mentor chefs across savoury and pastry divisions.

• Ensure consistency, quality, and hygiene across all kitchens.

• Drive menu innovation and R&D aligned with brand vision.

• Standardise recipes and systems for scalability and training.

• Collaborate directly with the Founder on culinary direction and expansion.

Requirements

• 8-10 years of professional kitchen experience, with 3+ years in a leadership or multi-outlet role.

• Strong foundation in continental, café, and dessert menus.

• Proven ability to lead and motivate large kitchen teams.

• Deep understanding of kitchen operations, costing, and efficiency.

• A professional who values commitment, teamwork, and culinary excellence.

Reporting To: Founder

If you're ready to lead one of Hyderabad's most loved brands and create experiences that delight thousands daily - we'd love to meet you.

Apply or DM us directly on LinkedIn.

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Company: HSV.digital

Location: Remote (Only US Time Zone working hours)

Compensation: 15-20 LPA

Joining: Immediate joiners only

About the Role

HSV.digital is seeking an experienced and driven B2B Marketing Program Manager to lead high-impact marketing programs across global campaigns and events. The ideal candidate brings a strong mix of strategic marketing, operational excellence, and data-driven execution.

You will work closely with internal teams, external agencies, and US-based stakeholders to deliver measurable results that drive business growth. Exposure to the Microsoft ecosystem (solutions, products, partner motions) is a plus.

Key Responsibilities

Lead end-to-end planning and execution of integrated B2B marketing programs, including digital campaigns, webinars, and field/partner events/Partner calls.Define program scope, objectives, KPIs, timelines, and resource plans for multiple concurrent initiatives.Manage multiple concurrent programs - for different clients/offerings - ensuring each is on track, within scope, and delivering expected outcomes.Oversee marketing operations-workflows, approvals, tracking systems, risk management, and optimization.Drive data-led decisions: monitor performance (pipeline, leads, conversions, ROI) and identify actionable insights for continuous improvement.Manage clients and vendor partners for flawless campaign and event execution.Work in alignment with US time zones, attending client calls and managing day-to-day coordination.Serve as the operations & delivery champion in the B2B marketing practice at HSV.digital - drive best-practice sharing across programs, help build the template, tools and playbooks.

Required Skills & Experience

5-7+ years of experience in B2B marketing program management and marketing operations, ideally for US/Canada markets.Strong expertise in marketing campaign execution and event marketing with proven impact on lead generation and pipeline growth.Experience with marketing technology/operations tools (e.g., marketing automation, dashboards, program management).Strong written and verbal communication skills with experience in a B2B role and tech industry exposureStrong analytical mindset, able to translate data into strategic insights and optimization plans.Experience in Technology/SaaS or enterprise marketing environments preferred.Knowledge of Microsoft products or partner ecosystem is an advantage.Advanced degree (Master's or MBA) in Marketing, Business, or a related field preferred.

How to Apply

If you are a results-driven B2B marketing programs professional with strong campaign and event expertise, ready to contribute immediately, please send your resume to or apply via LinkedIn.

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Executive Assistant - Delhi (Hotel Industry)

Location: Delhi

CTC: Up to 6 LPA

Experience: Minimum 2 Years in hotels as EA

Industry Preference: Hospitality / Hotels

How to Apply:

WhatsApp your CV:

Email:

Job Overview:

We are looking for a dynamic and detail-oriented Executive Assistant to provide high-level administrative support to senior management. The ideal candidate should have prior experience in the hospitality or hotel industry, excellent communication skills, and strong organizational abilities.

Key Responsibilities:

Manage calendars, appointments, and travel arrangements for senior executivesPrepare reports, presentations, and correspondenceCoordinate meetings, conferences, and eventsMaintain confidentiality of sensitive informationLiaise with internal teams and external stakeholders professionallyHandle day-to-day administrative tasks efficiently

Requirements:

Graduate degree or equivalent qualificationMinimum 2 years of experience as an Executive Assistant (preferably in hospitality/hotels)Excellent verbal and written communication skillsProficiency in MS Office (Word, Excel, PowerPoint)Strong multitasking and organizational skills

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General Food and Beverage Services

Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area, practicing clean-as-you-go procedures.

Communicate additional meal requirements, allergies, dietary needs, and special requests with the respective kitchens, and ensure guests' orders are delivered.

Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.

Pick-up trays and clean tables as needed to ensure a clean dining area.

Follow appropriate procedures for serving alcohol, follow local Training & Guidance process, and all states & local laws for serving alcohol responsibly (e.g., last call times)

Retrieve and deliver food and beverage orders in a timely manner.

Perform other reasonable duties as requested.

Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.

Greets and receives guests, checking of reservation and table management system as to the assigned table and seats guest as per Sequence of service while explaining special restaurant features

Introducing menus and making recommendations depending on meal period and briefing instructions

Taking orders by following outlet specific Sequence of Service and applying upselling techniques

Processing orders in the outlets' POS system, following the standard procedure

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Company Description

Novella Holidays is a travel and destination management company based in Thrissur, Kerala, offering personalized travel experiences and reliable B2B solutions across India and international destinations. We specialize in curated holiday packages, group tours, corporate travel, and bespoke itineraries tailored to suit every traveler's needs.

As a growing Destination Management Company (DMC), Novella Holidays partners with global travel agents and tour operators, ensuring seamless ground handling, exceptional service quality, and authentic local experiences.

Our mission is to make every journey memorable by combining professional expertise with a personal touch.

Services:

Domestic & International Holiday PackagesHotel Bookings & TransfersVisa AssistanceGroup Tours & Corporate TravelB2B DMC Services

Head Office: Thrissur, Kerala, India

Role Description

This is a full-time on-site role for a DMC Specialist located in Thrissur. The DMC Specialist will be responsible for day-to-day tasks including managing and coordinating destination management company operations, developing travel packages, creating itineraries for clients, building relationships with vendors, and ensuring customer satisfaction. The DMC Specialist will also handle logistics, liaise with travel agents, and oversee booking processes.

Qualifications

Experience in Travel and Tourism managementKnowledge of local and international destinationsStrong Customer Service and Relationship Management skillsExcellent organizational and multitasking abilitiesAbility to work independently and as part of a teamGood communication and interpersonal skillsKnowledge of booking systems and travel software is a plusBachelor's degree in Tourism, Hospitality, Business Administration, or related field Read Less

For Lonavala, Maharashtra. This is an on-site job.

Fiori is looking for a senior mixologist who will report to the restaurant manager in a busy

restaurant bar, to deliver a high volume of well executed classics and signatures. Apart from

this, a large portion of work will also revolve around research, development and execution of

new recipes. The ideal candidate must possess a mindset of continuous growth, be creative and

understand the importance of upholding good bar culture.

Fiori places heavy importance on a dynamic cocktail menu. You will be exposed to new

ingredients, techniques, recipes frequently, while collaborating with other reputed mixologists.

This would contribute to growing your learning and professional landscape.

Duties and Responsibilities:

1. Ensure the bar is fully stocked, set up, and operational on time as per SOPs.

2. Lead the preparation of cocktail components like batches, mixers, cordials, and syrups.

3. Oversee inventory management, including requisitions and restocking of bar items.

4. Control and maintain in-use stock inventory across all beverage outlets.

5. Demonstrate extensive knowledge of cocktail recipes, wine lists, and bar setups.

6. Ensure adherence to grooming and uniform standards in line with company policies.

7. Provide exceptional, friendly, and welcoming service to elevate the guest experience.

8. Innovate and pioneer new cocktail recipes, ensuring the menu stays dynamic and

exciting.

Pre-requisites:

1. Hotel management graduate / Bar school graduate.

2. Robust knowledge and execution experience on cocktail techniques including molecular.

3. Robust knowledge on spirits.

4. 2-3 year of experience in well known bars or restaurants

5. A constant knack to learn.

6. Flexible working hours subject to the demands of the business.

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For Lonavala. This is an on-site job.

Fiori is looking for captains who will report to the restaurant manager and focus on curating an amazing hospitality experience for patrons.

Fiori places heavy importance on a growth centric culture. You will be exposed to constant training, cuisines, mixology and barista techniques. This would contribute to growing your learning and professional landscape.

Duties and Responsibilities:

Supervise daily restaurant and catering operations to enhance guest experiences.Ensure compliance with established policies, procedures, and service standards.Maintain an active presence during service hours, events, and high-occupancy periods.Assist in handling customer complaints, ensuring swift service recovery, and informing managers accordingly.Assist in training and mentoring associates to enhance productivity and service quality.Foster a positive work environment to maximize associate satisfaction.Ensure adherence to hygiene manuals and health and safety regulations.Maintain cleanliness and sanitation standards across all operations.Monitor stock levels and maintain par stock for smooth operations.Supervise cashiering, consumption processes, and cost-control measures.Assist in minimizing losses and optimizing profitability through cost-saving initiatives.Ensure proper usage and maintenance of equipment, tools, and service items.Follow up on administrative and side duties as assigned by the manager.Assist in financial tracking and reporting as required.

Pre-Requisites:

3+ years in a busy hotel/restaurant environment.A Hotel Management degree is a plus.Strong leadership, communication, and problem-solving skills.Knowledge of food safety and hygiene standards.Ability to work in a fast-paced environment and handle guest interactions professionally.A strong knack to learn new ideas and collaborate within a diverse environment. Read Less

Accountable for ensuring Succession Pipeline is identified and developed for all key roles across Restaurants.Ensuring development of Top Talent to Operations Consultant role along with developing and transitioning of new Restaurant Managers.Coordinates classes and training sessions and measures the impact of training classes on the restaurant results through student evaluations.Conducts training that motivates, builds competencies, and improves the individual's performance and contribution to restaurant results.Responsible to ensure on time roll out of new product/initiatives in the market.Communicates and provides feedback to restaurant management, regarding the success and opportunities for people development & People Processes Sets Training standards to be adhered to by the restaurants. Owns and establishes training minimum and standardsTraining Need Analysis for the Market and People GAP Analysis Develops metrics/process to track adherence to training processes across stores to ensure standardisation.Evaluate & Assess People Knowledge for Key restaurant roles in the Market

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For Lonavala, Maharashtra. This is an on-site job.

Team FIORI is looking for a senior mixologist who will report to the restaurant manager in a busy restaurant bar, to deliver a high volume of well executed classics and signatures. Apart from this, a large portion of work will also revolve around research, development and execution of new recipes. The ideal candidate must possess a mindset of continuous growth, be a creative and understand the importance of upholding good bar culture.

FIORI places heavy importance on a dynamic cocktail menu. You will be exposed to new ingredients, techniques, recipes frequently, while collaborating with other reputed mixologists. This would contribute to grow your learning and professional landscape.

Duties and Responsibilities:

Ensure the bar is fully stocked, set up, and operational on time as per SOPs.Lead the preparation of cocktail components like batches, mixers, cordials, and syrups.Oversee inventory management, including requisitions and restocking of bar items.Control and maintain in-use stock inventory across all beverage outlets.Demonstrate extensive knowledge of cocktail recipes, wine lists, and bar setups.Ensure adherence to grooming and uniform standards in line with company policies.Provide exceptional, friendly, and welcoming service to elevate the guest experience.Innovate and pioneer new cocktail recipes, ensuring the menu stays dynamic and exciting.

Pre-requisites

Hotel management graduate / Bar school graduate.Robust knowledge and execution experience on molecular techniques. Robust knowledge on spirits.Robust knowledge in setting up new bar areas.3+ year of experience in well known bars or restaurantsFlexible working hours subject to the demands of the business.

This job description is a summary of the role and does not cover a comprehensive listing of activities or responsibilities that are required of the employee.

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For Lonavala. This is an on-site job.

Fiori is looking for servers who will report to the restaurant manager and focus on curating an amazing hospitality experience for patrons.

Fiori places heavy importance on a growth centric culture. You will be exposed to constant training, cuisines, mixology and barista techniques. This would contribute to growing your learning and professional landscape.

Duties and Responsibilities:

Ensure the dining area is fully set up, stocked, and prepared on time as per SOPs.Lead the table preparation, including silverware, glassware, and other dining essentials.Oversee menu knowledge, including daily specials, ingredients, and dietary accommodations.Maintain and restock service stations with necessary items like cutlery, condiments, and tableware.Demonstrate extensive knowledge of the menu, including signature dishes and recommended pairings.Ensure adherence to grooming and uniform standards in line with company policies.Provide attentive, friendly, and professional service to enhance the guest experience.Proactively suggest menu items and pairings to guests, ensuring an engaging dining experience.Stay updated on seasonal menu changes and promote new dishes to keep the guest experience fresh and exciting.

Pre-requisites:

A hotel management graduate is a plus.0-3 years of work experience in similar roles.Flexible working hours subject to the demands of the business.A passion for food and talking to people.

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We are looking for a Frontend Game Engineer with 3+ years of experience in casino game

development (real-money or social). You will be responsible for building and maintaining

interactive, high-performance casino games using JavaScript/TypeScript. The role involves

implementing game mechanics, UI/UX flows, math models, and feature logic, collaborating

closely with designers, artists, and backend engineers to deliver engaging and performant

games.

Key Responsibilities:

Develop casino game content (slots, table games, mini-games, bonus features) usingJavaScript/TypeScript.Implement game mechanics, reels, paylines, bonus rounds, free spins, jackpots, incollaboration with design and math teams.Integrate UI/UX flows, animations, audio, and assets for polished game experiences.Optimize games for performance, memory usage, and smooth rendering acrossplatforms (desktop, mobile, web).Integrate with backend APIs for wallet, session, jackpot, bonus, or other game-relatedservices.Ensure compliance with RMG or social casino standards (where applicable).Debug, profile, and resolve issues across multiple devices and environments.

Required Qualifications:

3+ years of experience in casino game development (RMG or Social).Strong expertise in JavaScript/TypeScript.Solid understanding of game loops, rendering performance, animations, and assetpipelines.Experience implementing casino-specific features: reels, paylines, bonus mechanics,jackpots, etc.Familiarity with Git and collaborative version control workflows.Strong debugging, testing, and performance profiling skills.

Preferred Skills :

Experience with game engines such as Cocos Creator, Unity, Phaser, or Pixi.js.Familiarity with RMG compliance requirements (RTP, responsible gaming, certificationstandards).Knowledge of math models and probability used in casino games.Exposure to backend API integration (wallets, jackpots, player data).Experience with shader programming, particle effects, or custom rendering.Cross-platform game development (Web, iOS, Android, desktop wrappers).

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Company Description

Appetite Oasis Restaurants LLP (Appetite Oasis) is a dynamic company dedicated to redefining the culinary landscape with innovative concepts and exceptional dining experiences. Committed to creating memorable dining experiences with warm hospitality, Appetite Oasis provides enriched customer experiences. With over 15 years of extensive experience in the hospitality sector, Mr. Sujal Mehta, a valued partner at Appetite Oasis, brings a wealth of knowledge and operational expertise to the company. Appetite Oasis is proud to introduce three unique restaurant brands, each offering a distinctive and memorable culinary journey that reflects our commitment to culinary excellence, diversity, and unparalleled service.

Role Description

This is a full-time on-site role located in Ahmedabad for a QSR Order Taker / Captain / Steward. The responsibilities of the role include taking customer orders, assisting in food and beverage service, ensuring customer satisfaction, and maintaining a clean and welcoming dining environment. The role also involves handling sales transactions, providing excellent customer service, and collaborating with the kitchen staff to ensure smooth operations.

Qualifications
Excellent Communication skillsSales and Customer Service experienceFood & Beverage service skillsExperience in staff TrainingBasic knowledge of Forklift Operation (if applicable)Ability to work in a fast-paced environmentStrong organizational and multitasking skillsHigh school diploma or equivalent; additional hospitality certifications are a plus Read Less

Job Title: Bartender

Brand: Pyramid Cafe Lounge & Bar

Job Description:

We are hiring an energetic and skilled Bartender for the new opening of Pyramid Cafe Lounge & Bar in Chandigarh. The ideal candidate should have prior experience in cafes, lounges, or bars and be passionate about creating exceptional guest experiences through great drinks and service.

Key Responsibilities:

Prepare and serve a wide range of cocktails, mocktails, and beverages.Maintain cleanliness and organization of the bar area.Ensure proper stock levels and manage bar inventory efficiently.Provide excellent customer service and engage with guests professionally.Follow all safety, hygiene, and alcohol service regulations.Assist in creating new and innovative drink menus.Work closely with the restaurant team to ensure smooth operations.

Requirements:

2-4 years of experience as a Bartender in a cafe, lounge, or bar.Strong knowledge of spirits, cocktails, and mixology.Good communication and interpersonal skills.Pleasant personality with a customer-oriented attitude.Ability to work flexible hours, including weekends and evenings.

Brand: Pyramid Cafe Lounge & Bar

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